Brussel·les hotels

Desavantatges: Esta es la segunda vez que me alojo en el Hotel Amigo y estoy convencido de que este será mi hotel en Bruselas. Hasta la próxima vez Hotel Amigo!!

Avantatges: El personal de recepción era maravilloso, las habitaciones eran muy cómodas.

Desavantatges: Servicio horrible en el restaurante (posiblemente a que había solo una mujer). La habitación estaba muy mal aislada y había mucho ruido durante toda la noche.

Avantatges: The location was perfect, right in the hart of everything we were looking for.

Desavantatges: No tea and coffee making facilities

Avantatges: Inmejorable situacion

Avantatges: Outstanding accomodations! The best hotel I've stayed in since arriving in Europe. Attention to every detail.

Avantatges: Location

Desavantatges: Staff. The furniture was old and damaged in the room. I don't think it was a DELUXE double room as I wrote on the booking

Avantatges: Ea un hotel que vamos todos los años y nos encanta

Avantatges: La ubicación

Desavantatges: El confort de las camas, la variedad del desayuno muy limitada, los ascensores son insuficientes

Avantatges: Great location. Fabulous hotel, really comfortable

Desavantatges: Nothing

Avantatges: We had a very pleasant stay. Great locatation, delicious breakfast and very professional, service-minded staff on all levels. No doubt we will return.

Avantatges: Location

Desavantatges: Ok

Avantatges: Les habitacions , la ubicació .

Desavantatges: La xarxa wifi es deficient.

Avantatges: Exceptional location, lovely hotel and friendly staff.

Desavantatges: Dismal view, but I believe I requested a "quiet" room so that's my fault.

Avantatges: Great staff at front with outstanding support. Concierge excellent with help and suggestions [old school] Location the best in Brussels.

Desavantatges: Shower need upgrade I.e. shower plus bath or just spaceful shower

Avantatges: Ubicación

Avantatges: Con una situación envidiable, el trato del personal fue maravilloso.

Desavantatges: Sin pegas

Avantatges: Excelente desayuno, la atención inmejorable. A menos de 10'de la estación central.

Avantatges: Lovely hotel with very nice breakfast. Room service was good with cleaning but frequently forgot to replace one item or another.

Avantatges: Great hotel in perfect location. Very friendly helpful staff with personal service. Overall great welcoming atmosphere. Very nice modern rooms and good beds. Excellent breakfast with big selection

Avantatges: Location was very good, staff very friendly, breakfast was delicious

Desavantatges: I am rather accommodating but did not sleep well at all. For different reasons: - duvet was cheap and wafer thin, it was freezing - pillows felt cheap and uncomfortable, neck hurts - very noisy as sound insulation felt terrible. Was woken up from 6 to 7:30 am by someone relentlessly rattling glass bottles in a trash can down the road ??? And I live in a city center, am used to random sounds, this was just annoyingly loud.

Avantatges: Location is great , close to the sightseeing and to the shopping streets. Good breakfast, comfortable room.

Avantatges: Personal molt amable. Esmorzar exce.lent

Avantatges: El barrio donde está ubicado el hotel

Avantatges: Receptionist Stephane was a great helper.He organized everything perfect. They changed our room. Because we got married.Without any charge everything was amazing.

Avantatges: El servicio del desayuno. Habitaciones amplias e impecables.

Avantatges: Localización y atención del personal

Avantatges: Empezando por el personal de recepción, los detalles de bienvenida, el buffet del desayuno por su variedad y calidad. El entorno del hotel es muy bonito.

Desavantatges: Teníamos café e infusiones a nuestra disposición. Las tazas se acumularon sin que se recogieran las dos noches que estuvimos. Aún así, nos hubiera gustado estar más días.

Avantatges: La cama muy cómoda

Desavantatges: Demasiado pequeña la habitación

Avantatges: todo me ha ecantado. El desayuno bastante completo.

Avantatges: The property is really nice and clean. The location is very convenient.

Avantatges: Close to EU offices

Desavantatges: Room was fine, but bathroom poorly designed. Impossible to shower without flooding the floor and disappointed to see single use plastics for the toiletries. TV casting used proprietary system that didn't work. Buffet breakfast was very average. Overall not up to 4 Star standard and very overpriced.

Avantatges: Breakfast spread was good ... Great idea to have a waffle maker for anybody who wished to create their own special breakfast delight ! Cool chill out reception area too. Staff were great , friendly and always smiling and professional in all of our dealings with them.

Avantatges: la habitación impecable, cómoda, insuperable!!

Desavantatges: el check out es muy temprano.... pero es igual en todos!!

Avantatges: A 20 minuts de la Grand Place, bona atenció al públic, molt atents i amables. Wifi força correcte des de diferents punts de l'habitació. Habitació impacable quant a neteja i mobiliari.

Avantatges: Staff were so helpful. Breakfast might seem a little steep for some, but trust me it's worth every penny. Rooms were very comfortable and clean. Bathrooms are exceptional, apart from when you need to sit on the toilet. Being 6'6 my head and knees were touching the opposite wall. All in all I would return to this hotel and were planning on it next Christmas break.

Desavantatges: There wasn't anything I didn't like about this hotel.

Avantatges: Room cleaness, good buffet breakfast, very comfort bed and big room,excellent wifi

Desavantatges: Not well educated receptionist,not professional approach. We asked for informations and did not get a straight answer.....

Avantatges: L'esmorzar era molt complert. Ubicació molt bona a 4 minuts a peu de una boca de metro i a 20 min.a peu de la Grand Place. Personal amable i habitació molt comoda i silenciosa.

Avantatges: Nada, en especial, me gusto todo

Desavantatges: El café de la máquina no salía muy caliente

Avantatges: Silenciosa habitacion en planta 7, cama cómoda y habitación limpia salvo alfombras

Desavantatges: Ascensor llega hasta planta 6 y alfombras en la habitación tenían manchas dando a entender que la alfombra estaba sucia. La ubicación es mala para el centro y no hay apenas servicios en las inmediaciones.

Avantatges: La piscina y el gimasio. Las habitaciones tambien son comodas y practicas

Desavantatges: Pocas opciones de restauracion. El restaurante esta muy bien pero es un poco caro, no para todos los dias

Avantatges: Hotel was clean and well kept. Rooms were good and bed was comfortable.

Desavantatges: Terrible buffet food in restaurant (old and cold) Avoid!!!!! , staff extremely lazy , unwelcoming and generally disinterested in providing any kind of a service. Shame as hotel is quite nice , clean and comfortable. But awful staff ruin everything else that was positive.

Avantatges: Chinese/European mix (as hotel is Chinese) doesn't bother me as I frequently travel to China

Desavantatges: A hot tub in the liesure area

Avantatges: Impecable,repetiremos sin pensarlo espetacular❤

Avantatges: This is my nth review of this hotel, I stay there everytime in Bxl. It is perfect. And the breakfast is fantastic, together with the pool (which is HUGE for an indoor).

Desavantatges: Nothing to complain about. This time they even did not charge me for the underground parking :)

Avantatges: Nothing

Desavantatges: The deposit of a hundred euro for each room

Avantatges: Los servicios

Desavantatges: La localización.

Avantatges: Buen alojamiento a un buen precio.

Desavantatges: El agua de la ducha no se iba y se inundaba el baño.

Avantatges: It’s all good

Desavantatges: Nothing

Avantatges: La cualitat del hotel en general.

Desavantatges: Que no tingui parking lliure a prop, per las politicas dels ajuntaments de protegir les zones per als veins, els hotels deurien tindre politiques mes suaus en cuan a parking, 25€ diaris es un abus en toca linea i mes cuan l'hotel no esta al centre. El tema trasport public es un altre factor, la estació de metro mes aprop esta en obres i la senyalitzacio brilla per la seva ausencia. Un tema que no m'agradat es trovar al parking del hotel reserva de places lliures, si voleu reservar places feu.lo al parking de pagament, al lliure es una discriminacio intolerable.

Avantatges: Very inflexible hotel policies. Due to unforeseen circumstances I could not come to Brussels and they let me pay for two full nights without any compensation or partial reimbursement. I even called them and sent them an email, This is not a customer friendly policy and I would never book there again

Avantatges: The beds were very comfortable and the shower was huge!

Desavantatges: Nothing! Everything was great!

Avantatges: El hotel muy bonito, tenía una vista increíble, las instalación es de primera. Nos dejaron una botella para esa noche, fue muy buen detalle.

Desavantatges: Llevamos un niño de 12 años. Por mensaje ne confirmaron que podía quedarse en nuestra cama y solo pagar su desayuno. Cuando llegamos no me respetaron eso y tuve que pagar un suplemento.

Avantatges: Breakfast is so virety and delicious. Hotel is in the city center and close all important places especially train station and metro.

Avantatges: Todo genial! El hotel estaba al lado de la estación central y muy cerca de la Gran Place. Las habitaciones eran muy amplias y estaba todo perfecto.

Avantatges: Excelente desayuno Cama muy confortable Servicio de recepción excelente

Desavantatges: Nada fue todo muy bien

Avantatges: Excellent location. Walking distance to all major attractions. Nice breakfast, very clean. Friendly staff.

Desavantatges: All good.

Avantatges: su ubicacion

Avantatges: su ubicacion

Avantatges: It is near to center of the city and the staff is so friendly

Desavantatges: Nothing

Avantatges: El llit és molt confortable.

Desavantatges: Es un xic car

Avantatges: This is not our first stay at the Sandton and, as always, it's a quite, perfectly located hotel. Ideal for a good rest. Rooms are relatively spacious and very clean.

Desavantatges: Unlike other years, we have felt the Sandton's standards slip quite a bit. While the bed was very comfortable, the pillows had seen much better days. The shower was frankly bad: weak pressure and loose head.

Avantatges: Great location close by shopping district and with very nice restaurants.

Avantatges: La situació. L’amabilitat del personal. Tot en general

Desavantatges: Per posar una pega: la mida del llit, ens hagués agradat un llit més gran.

Avantatges: El personal muy amable y atento y la ubicación perfecta para nuestro interés.

Desavantatges: Decoración un poco anticuada. No entiendo la retención de 400€extras en el momento del checking. Estamos pendientes del reembolso

Avantatges: The room was spacious with a very nice view. The breakfast was great with a variety of food.

Avantatges: We enjoyed the staff. They were kind, respectful, cheerful and courteous. The young men who assisted with the luggage and parking were great. The counter personnel, was very pleasant.

Desavantatges: All was well.

Avantatges: Nice room with friendly staff

Desavantatges: When we got into room it was so cold an also toiler sink was stocked. They came and fixed it immediately

Avantatges: The location is in the lovely area of Ixelles. We had an executive room which was pricey but spacious. The beds were large and really comfortable! We were there on New Year's Eve, but didn't want to be in the centre of things, so this was perfect.

Avantatges: Staff were extremely friendly and helpful. Room was very clean and comfortable. The property overall was well-decorated and gave us that Christmas mood!

Avantatges: El personal encantador y la ubicación en muy buena zona y tranquila.

Desavantatges: A pesar de estar todo pagado previamente, al llegar al hotel me exigieron un depósito de 100 € por noche, lo cual no venía especificado en booking.

Avantatges: Muy limpio y agradable, no le falta detalle.

Desavantatges: Nada, todo estaba muy bien.

Avantatges: This was a nice hotel. It is very clean and ok, but it is just outdated in terms of room decor, etc. Staff was very nice and helpful. not in the center.

Avantatges: The hotel , rooms staff and location is excellent

Desavantatges: The breakfast is not great value very expensive for what offered I went out to have a coffee in the bakery near by with more options of fresh bread and half price Anyway will stay again in the hotel as there is lot of restaurant and coffeeshops and facilities around

Desavantatges: Habitación pequeña

Avantatges: Disfrutamos muchísimo de nuestra estancia de tres noches en el Stanhope. Era una ubicación conveniente para caminar a Bruselas, y aprovechar el tiempo allí. El personal era genial y complaciente con nuestras necesidades. Nos encantó nuestra habitación, que era espaciosa y estaba bien equipada.

Desavantatges: Lo único semi negativo que puedo decir es que la cama era bastante blanda, lo que no fue bueno para alguien con dolor espalda como yo. Además, pedimos que se calentaran algunos alimentos, y dijeron que nos enviarían a alguien para que se ocupara de esto. Se olvidaron y tuvimos que llamar por segunda vez.

Avantatges: El detalle de las instalaciones del hotel tiene información incorrecta. Según el detalle cuando reservo habitación, Wifi está disponible con cargo adicional (6,95 por día). Sin embargo, no solo por el wifi, si no también por la conexión a internet (LAN) era necesario pagar tarifa adicional. Si hubiese sabido que la conexión LAN no estaba incluída en el costo de la habitación, no hubiese reservado este hotel. Esta es una información totalmente incorrecta.

Desavantatges: El hotel debe revelar estos costes adicionales. Si lo hubiese sabido, nunca habría reservado este hotel.

Avantatges: La decoracion

Desavantatges: Shower

Avantatges: The room was quite large and comfortable.

Desavantatges: Parking even thou the hotel advertises for parking available at 35 EURO per day - there was no available parking when we arrived and had to leave our car on the main road and pay by the hour. Room - The foor in our room was not very clean , there was long blonde hair on the floor and on the large mirror by the door, and this was definitely not my as I am brunette. For a 5 star hotel you would expect your room to be spotless .

Avantatges: Muy buen servicio de la gente

Desavantatges: Muy mal servicio de restaurante

Avantatges: Lovely single room, clean, cosy and comfortable with great amenities and great location. Lovely quality soap and shampoo, vanity kit provided, robe and slippers all extremely comfy. Room was quiet and temperature was ideal, so I slept very well.

Desavantatges: I was charged an extortionate amount for a bottle of water at the bar (3.50 EUR for a tiny bottle of water and 5 EUR for the bottled water in the minibar which I did not take as I could not justify 8.50 EUR for water, it was very late at night so no shops nearby), and they refused to serve tap water. No complimentary water in-room was surprising given the cost of the room. I had a very unpleasant experience with the bartender, when after I bought the tiny bottle of water (enough to half-fill a glass for me and my friend), I asked if he could fill up my glass from the tap which was right there. He was rude and condescending and made me feel rather uncomfortable as a paying guest. Bit of a shame

Avantatges: La habitación, la limpieza y la amabilidad del personal

Desavantatges: Estaba un poco lejos del centro

Avantatges: good location

Desavantatges: overpriced, pretentious decor but non-functional (shower impossible to set to right temperature) weird room setup with staircase

Avantatges: La habitación. La terraza-jardín.

Desavantatges: Nada.

Avantatges: La ubicación; que tuviera tabla de planchar; plancha, paraguas y los amentities de Molton Brown que me encanta como huelen.

Desavantatges: Olvidaron los enseres de limpieza en el baño y tuve que llamar para que vinieran a recogerlos. El secador es malísimo!

Avantatges: Pool table Location Communal and bar area was lovely Basket of free fruit was a nice touch

Desavantatges: Duvet wasn’t thick enough Winter garden wasn’t open during the weekend Bar service was slow - even though we were the only ones there

Avantatges: Está cerca de la parte antigua de la ciudad.

Desavantatges: La calle lateral del edificio es muy ruidosa por los bares que hay cerca del hotel.

Avantatges: Friendly staff Nice decoration Clean Good location

Desavantatges: Small room

Avantatges: Good Location, nice staff

Desavantatges: Rooms are not very spacious

Avantatges: Increïble relació qualitat-preu. Cèntric i confortable. El bar es molt animat i no es car.

Avantatges: La ubicación y el trato del personal.

Desavantatges: Habitación muy bien pero un poco pequeña.

Avantatges: a reasonable price and a good design. a lot of value for money

Desavantatges: when we arrive to check in 6 people were in waiting and queuing for the check in. And only one receptionist was doing the check in. The others were looking very interested at the screen of there computer. But they were not helping the new guests. After a long trip I want my key and my room number, instead several receptionist doing probably important things but not helping the new guests. Everyone around me was annoyed and tired....

Avantatges: Bien localizado a pocos minutos del centro. Excelentes instalaciones. Bar abierto 24horas, excelente en general y buen precio.

Desavantatges: Todo bien.

Avantatges: Esmorzar molt complert i variat. Tot l'establiment molt net. El personal molt amable. L'habitació molt bé amb uns llits comodíssims. Si vas amb infants menors de 12 anys posen un llit supletori i no et cobren res. Molt recomanable.

Desavantatges: L’habitació molt petita i sense armari, només hi havia 4 penjadors

Avantatges: The hotel staff was very respectful and very welcoming and helpful. I really liked staying at this hotel. I highly recommend it

Desavantatges: Well, it was all good, but I would’ve loved a small fridge in my room. But again, the hotel is amazing

Avantatges: Friendly and helpful staff

Avantatges: Buena ubicación, al lado de parada de metro y a tan solo 15 minutos a las Grand Plaza. Habitaciones muy funcionales y decoradas con mucho gusto. Cama muy amplia y cómoda. El Hall y el bar son muy bonitos con ambiente todo el día y una buena carta de bebidas. Personal amable y muy atento .

Desavantatges: No había wifi en la habitación ninguno de los cuatro días que estuve . Pese a reclamar, ni caso . Larga espera en recepción para darnos la habitación. Desayunos carísimos y muy pobres.

Avantatges: La ubicación y la comodidad de la habitación. Todo muy limpio y acondicionado, sin pasar nada de frío. Se puede ir andando al centro y a la estación central.

Desavantatges: Por poner algo, faltaría un armario para colgar la ropa.

Desavantatges: La habitación era preciosa. Bebidas gratuitas

Avantatges: All of it, the hotel is exceptional

Avantatges: Good location!

Desavantatges: They miss-lead us to think it’s 50£ deposit for the whole stay but it ended up being per night. There was a power cut on our first night/ anniversary for more than an hour. There was a lack of communication - we had to go down the fire exit to find out what had actually happened. There was no apology from the staff the next day. We demanded a refund but was told to come back the next day. Came back the next morning and was told to come back in the evening. Went in the evening around 8 after a day out and was told we can use the lounge bar for free - which essentially shuts at 10. So very cheeky of them. There was hair in the bath tub when we first got there, the mens sauna room were out of shampoo and body wash for the whole period of our stay. The room was a double room but equated to one person stay - one bathrobe, slippers, one coke and one beer, lastly only one key despite the sauna facilities needing different cards to enter depending on gender.

Avantatges: This is a luxurious property in the heart of the best district in a Brussels. It’s a high rise . Our views from floor ten were amazing. The room itself is very high tech and “ James Bondish.” Rainfall shower head with very hot water on demand. Too many items to list. Just book it.

Desavantatges: Nothing.

Avantatges: Breakfast was awesome. Very conveniently located.

Desavantatges: During our 6-nights stay, the room service forgot to clean our room for one night.

Avantatges: Great view over Brussels from our room on the 19th floor. The room was well equipped with a big bed and a long couch. The location of the hotel was very good, the underground is nearby and it was just a little walk to the city center crossing a small park behind the hotel. Special highlight is the the sauna with panoramic view on the 23rd floor.

Desavantatges: We did not hear any noise from the street, but we could hear the shower of the room above us. And the air conditioning was causing little noise although it has been switched off.

Avantatges: La ubicación

Desavantatges: El baño de la habitación, No hay separación entre lo que es el baño y la ducha. Hay únicamente una puerta cierra ambas y no se pueden utilizar ambos espacios a la vez. Es un diseño raro...

Avantatges: This hotel is worth going. Top location. Good quality overall.

Desavantatges: expected more from the lobby area.

Avantatges: El desayuno es espectacular, las habitaciones son muy cómodas, el hotel es divino, queda cerca a la estación del metro.

Desavantatges: No puedo decir que algo no me haya gustado, el hotel es sencillamente precioso y cómodo, solamente que no queda tan cerca al centro de la ciudad, pero nada que no se pueda solucionar con una caminata de 20 minutos.

Avantatges: Our room was on the 12th floor, it was really nice with a good view. The room was comfy. They have a gym on site which despite being small, it is enough. The complimentary mini bar was nice.

Desavantatges: Parking was full although the hotel claims no reservations are needed. I think if they expect enough guests to come and fill the parking they should at least inform the other guests or request reservation. Also, the room service was a bit slow, we asked for a bottle opener around half an hour before midnight so we can celebrate NYE with a drink, they brought it 15 min after midnight. It was both useless and unnecessary to bring it so late- it is a bottle opener.

Avantatges: La habitación es impresionante, con todo tipo de detalles, la ubicación en una de las mejores zonas de Bruselas a 10 minutos andando del centro.

Avantatges: El menjar, servei, comoditat del llit, com posar les llums a cada lloc, mini bar i altres prestacions de l'habitació

Desavantatges: La dutxa no apuntava de la millor manera i la mampara no era completa

Avantatges: La ubicación, el diseño del hotel, las vistas de la ciudad desde la habitación. Todo perfecto. El único “pero” es que el desayuno fue un poco caro para lo que era. Todo lo demás impecable.

Avantatges: Pleasant place and extremely helpful people working there!

Desavantatges: The heating was noisy

Avantatges: Un hotel excelente. Excelente ubicación y limpieza.

Desavantatges: La cama supletoria es realmente incómoda. Casi imposible dormir.

Avantatges: Relació qualitat-preu de l'hotel. Ubicació excel.lent, prop del metro. Lloc tranquil.

Desavantatges: Al lavabo no hi ha bidet.

Avantatges: Muy buena ubicación, muy limpio, el personal era muy amable

Avantatges: Desayuno

Desavantatges: El recepcionista de la noche de nombre Mitch nos cobro el estacionamiento cuando este ya estaba cancelado y no nos dio el comprobante del pago por el mismo . Un ladron ! Para evitar malos momentos le pague y me retire obvio le hice saber que es un ladron

Avantatges: staff at the lobby was very professional and kind. super close to the nearest station, not in the center area but can get there easily by subway.

Desavantatges: Shower room was a bit smelly, although it was clean. hand towel smelt very bad, although bath towel didn't.

Avantatges: Location (near train station to airport and metro), walking distance to city center God breakfast, gym and everything was clean and comfortable

Desavantatges: N/a

Avantatges: Breakfast was very extensive, however, we missed the salmon in the Norwegian hotel. In spite of the mention of slippers, there weren’t any available in neither room. Rooms are large and the parking garage certainly an asett!

Avantatges: The bed was great!

Desavantatges: Slightly rude staff. Overpriced. Far away.

Avantatges: Breakfast is amazing! So much choice! And bedroom is clean and spacious

Desavantatges: The cleaning lady started clean up the room next door early in the morning, I was annoyed especially as I requested a quiet room!

Avantatges: It’s really comfortable. And need metro station.

Desavantatges: Nope

Avantatges: Un hotel extremadament tranquil. Ideal per treballar o desconnectar i relaxar-se. Bona il.luminació a l'habitació. Molt bona insonorització i tamany. Edifici molt ample, modern i elegant.

Desavantatges: Potser estaria be un armari a l'habitació on poder guardar la roba i penjar les camises amb mes espai.

Desavantatges: Caro pero típico precios euro

Avantatges: Un hotel excelente, limpio, bastante buena ubicación, buen personal.

Desavantatges: Nada

Avantatges: The staff was very friendly all the time. Clement, at the reception desk, gave us really useful tips on where to go and what to visit in Brussels. Jimmy and all the catering staff were absolutely fantastic - always checking on us to see if we needed something else. Their hot chocolate is creamy and tasty. The breakfast is the best I've ever had in a hotel and it's worth every cent. :) Also, every night we found chamomile tea, Neuhaus chocolate and comfy slippers placed beside our bed.

Avantatges: La ubicación

Desavantatges: Falta de mantenimiento en la habitación

Avantatges: Very comfortable, great customer service, luxury toiletries, luxury room

Desavantatges: Nothing..it was perfect

Avantatges: Front desk employees were very polite, as well as the breakfast staff.

Desavantatges: This is a 5 star hotel in the lower category. If you are used to 5 star hotels internationally (even Sofitel) you might get dissapointed. You miss just the extra bit of service and expect higher standards. In example: there is no minibar, front desk just hung up the phone when they appearantly thought the conv was finished, conciërge promised us to arrange a restaurant within 20min after arrival and after we pointed out to be in a hurry, we had been waiting at the entrance for more than half an hour, and after some irritation at the concierge when asking about it, we proposed to go to our appointment and give him some more time and ask to give us a call. 1,5 hr later still no call and eventually nothing could be arranged. Eventually we orderded room service. The food was not in line with the price. Some expensive steak was tasteless and not tender. Everything came with empty salt bucket, we immediately called and it took around 15min to bring and in the meantime we already finished. Room service guy didnt speak english, and we couldnt keep the mobile table for some reason. So one of us was eating at the desk and the other on the side of the bed. Then we brought the finished dishes outside the room, stayed in the hall way until next morning, even when other staff came to ask if we needed anything else. Finally the airconditioning in the room is not working properly, it remained too warm. After discussion with the hotel manager they sincerely tried to compensate for the inconvenience. The room service was not charged and they asked what else they could do to make us feel better. With all these things adding up it was already too much of a dissapointment. When we did the check out we received a gift with chocolates. Overall appreciated the way they have tried to make up for the bad experience. Neverthelles, appearantly service and quality levels among 5 star hotels, even at Sofitel, differ seriously. Lesson learned.

Avantatges: Hotel muy confortable, personal muy amable, desayuno impecable, estancia muy tranquila.

Avantatges: Upon my arrival, i was immediately greeted by the hotel staff. Check-in was fast and efficient thanks to the friendly Madame behind the counter. From my room, i had an excellent view onto Place Jourdan. I ordered from the room menu and delivery was quick (+- 20 min) and efficient. The hotel reception was stylishly decorated (it was a week before Christmas) and made me feel at home.

Avantatges: Great location and facilities, extremely polite and helpful staff, exceptional breakfast, a really nice experience in general.

Avantatges: El personal es amable y el hotel esta limpio a pesar de las obras.

Desavantatges: El hotel esta en obras. No tienen facilidad de acceso los taxis porque la calle y la plaza tambien esta en obras El gimnasio esta cerrado. Reservé hace meses y no recibi ningun correo avisando de esta circunstancia.

Avantatges: Prácticamente todo, el desayuno también todo salvo el café

Desavantatges: La cama tenía edredón en el mes de julio es poco practico y el café del desayuno era malo

Desavantatges: La conexión wi-fi en el hotel no conectaba con mi teléfono. El hotel está situado en un barrio muy de moda, pero con opciones limitadas para comer. Lo que es más importante, el hotel no proporciona servicio de transporte al aeropuerto, este fue el principal motivo por el que reservé con ellos. Ningún hotel que no puede llamar un taxi para que te lleve al aeropuerto (a tu propio costo) puede considerarse como ofreciendo transporte al aeropuerto.

Avantatges: Estupendo hotel en un edificio magnífico. El personal muy atento y la ubicación, inmejorable.

Desavantatges: Nada, todo perfecto.

Avantatges: La habitación y el baño ambos increíbles, el personal encantador

Desavantatges: Nada

Avantatges: atmosphere in general, the small rooms are still comfortable enough

Desavantatges: airco was broken: according to the receptionist it was because of the warm weather, but it wasn't, it was broken. one pair of the complimentary slippers were far too small; it's better when both guests could choose a pair that fits.

Avantatges: We just loved staying here. From check-in to check-out, this hotel oozes class and comfort. The beds are perfect, the bathroom is everything you could wish for. It is a haven of tranquility - and should you need anything else, the staff is always ready to help.

Avantatges: I like everything.

Desavantatges: When I check in it was at 23 pm and it’s not my first time at this hotel I was feeling it’s my second home I been there in last 3 months maybe more than 7 times, but unfortunately when I checked in there was a night manager Mr Shmilevitch he was not cooperating and Unhelpful and unkind.

Avantatges: Great room. Great staff. Friendly, responsive, eager to make guests happy.

Avantatges: Amazing hotel, staff, bar and location.

Desavantatges: The parking is expensive and not well indicated.

Avantatges: Outstanding hotel, perfectly located.

Avantatges: El alojamiento es increíble

Desavantatges: Absolutamente nada que pueda gustarme todo lo contario ... estoy encantado con el hotel

Avantatges: Desayuno excepcional y trato exquisito , nos ofrecieron una habitación mejor por el mismo precio de la reserva para que estuviéramos más cómodos con el niño. La habitación genial, equipada con todo.

Desavantatges: Por decir algo, la señal de la wifi en la habitación llegaba un poco justa, por lo demás todo genial.

Desavantatges: The hotel staff were extremely dirty. I went there with my family for xmas holiday. my daughter dropped her hairband on the toilet floor so I put it in the bin in toilet. when came back to my room after cleaner cleaned it, I saw she put the hair band next to the tap on the sink in bathroom so I put it back it the toilet bin and of course lots of dirty toilet roll after wiping ourselves was added inside the bin on top of the hairband. the day after when I came back I noticed the hairband is on my cloths in the room!!!!!! how dirty, untrained with no logic and incompetent can someone be?? I worn disposable gloves and took the hair band to talk to a manager. Shocking. even though the so called manager heard me and obviously couldn't be bothered and even though she saw me wearing disposable gloves to hold the dirty hairband, she just took it from my hand and put it on her desk. so I mentioned to her that now her desk has contaminated but didn't look like she cared. Food was very bad. my partner got sick after eating the burger in the restaurant. I advice anyone reading this to avoid this hotel at any cost.

Avantatges: Las habitaciones estilo "americano"... Se nota que fue un hotel Conrad Hilton

Desavantatges: Nada