Troba vols barats de Rússia a Barcelona

Queixes: "Swiss perfect as always, Barcelona ground worker disaster, as always...."

Avantatges: "Crew was very courteous and attentive"
Queixes: "More fruits and green (non-starchy) vegetables"

Avantatges: "The crew was great"

Queixes: "Puntualidad"

Queixes: "Nada, I slept through this leg and the staff let me be."

Avantatges: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Queixes: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."

Queixes: "The TVs weren’t working on the seats for the duration of the 8 hour flight. Some of them were working for other customers and we pointed it out to some of the flight attendants but they took no action"

Avantatges: "crew was friendly"
Queixes: "seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!"

Avantatges: "About as good as they come."
Queixes: "Nothing."

Queixes: "Great customer service"

Queixes: "Puntualidad, tuve que correr para conectar mi vuelo a pesar de estar con problemas de salud"

Avantatges: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"
Queixes: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."

Avantatges: "crew"
Queixes: "children entertainment"

Queixes: "Puntualidad"

Avantatges: "La tripulación fue muy amable"
Queixes: "No había sándwiches para comprar"

Queixes: "Filter drunk people. I had a drunk person next to me"

Avantatges: "The boarding process was much easier and faster. No delayed flights."
Queixes: "I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?"

Avantatges: "La tripulacion my atenta y amable."
Queixes: "Hubo mucha espera para el check in . El avion no salio a horario"

Avantatges: "La tripulacion fue my amabke y parents en todo momento"
Queixes: "La espera para el check in y el no salir punctual."

Queixes: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"

Avantatges: "Excelente servicio"
Queixes: "Un retraso"

Avantatges: "Spacious seating available/ snack/staff"
Queixes: "No entainment"

Avantatges: "All operations a-ok"

Avantatges: "Good crew and despite the short flight we even got a sandwich which was great after a long day"
Queixes: "No entertainment but short flight"

Avantatges: "the crew was great."
Queixes: "they asked us to check in our carry-on because the plane was full.I had important papers so I had to explain my situation. I hate confrontation so I felt anxious and I'm already an anxious flier. I feel that this should only pertain to people with larger carry-on. my was below the average size."

Avantatges: "Todo estupendo!! Comodidad y atencion 100%"

Queixes: "Perdida de equipaje mas retrazo de salida"

Queixes: "Entertainment system was not working"

Avantatges: "Fast boarding and deplaning."
Queixes: "Not clear seat bookings cost $35. I was assigned the last row. Extra short width, pitch, couldn't fully recline (A340-300) Terrible food. Super old, tired plane. Crappy in-flight entertainment with non-intuitive controls. Poor air conditioning. I felt like I was stuffed in a cage for 7 hours. Way worse than United domestic."

Avantatges: "Not applicable"
Queixes: "See above."

Avantatges: "Nada"
Queixes: "Todo mal ídem vuelo anterior"

Avantatges: "Poco"
Queixes: "Demora sin puertos para cargar teléfono. Sin entretenimiento el servicio a bordo malo."

Avantatges: "El personal muy atento y amable. Las.bolas de chocolate deliciosas."
Queixes: "La comida era mala no, lo siguiente !!! El unico bocadillo aceptable era el mix y no había se acabaron antes de llegar a nosotros y en el vuelo de zurich a bcn el bocadillo de queso que a mi hija le gustó en el primer vuelo era totalmente diferente y muy malo pero al no haber del mix, no pudimos comer nada de solido, a excepción de las bolas de chocolate que estaban deliciosas. Los asientos super incomodos muy incomodos."

Avantatges: "El pers9nal muy amable mucho. Las bolas de chocolate deliciosas."
Queixes: "La comida era mala no, lo siguiente !!! El unico bocadillo aceptable era el mix y no había se acabaron antes de llegar a nosotros y en el vuelo de zurich a bcn el bocadillo de queso que a mi hija le gustó en el primer vuelo era totalmente diferente y muy malo pero al no haber del mix, no pudimos comer nada de solido, a excepción de las bolas de chocolate que estaban deliciosas. Los asientos super incomodos muy incomodos."

Queixes: "К сажалению,мне испортили отпуск. Был утеряны мой багаж. Я вынуждена 3 день ходить по магазинам и тратить свое время на отдых,покупая необходимые вещи,те, что необходимо для отдыха. Я потеряла три дня отдыха. И до сих пор я дожидаясь , сижу в квартире и не знаю когда он прибудет. Я крайне не довольна To the planting, I was spoiled vacation. My luggage was lost. I have to go shopping for 3 days and spend my time on vacation, buying the necessary things, those that are necessary for recreation. I lost three days of rest. And so far I'm waiting, sitting in the apartment and I do not know when he will arrive. I am extremely unhappy"

Queixes: "El espacio es sumamente reducido."

Avantatges: "Personal 10 puntos"
Queixes: "Butacas incómodas"

Avantatges: "Ok"
Queixes: "Ok"

Avantatges: "Liked the flight arrangements as convenient. Although left Zurich little bit late, made up time as OK. Thanks for the great experience in using your services."
Queixes: "Seating room is very tight, especially for someone who is over 6 feet tall. Wished I alerted Swiss Air in desire to have exit row seats."

Avantatges: "Personal super atento (en Miami y en el vuelo) y amigables. Muy puntuales con la salida - mi unico punto negativo es que hacia frio durante el vuelo (especialmente para ser un vuelo nocturno) y con la manta no parecia suficiente"

Avantatges: "Durante el vuelo dieron aperitivo/ Comida y Merienda, estando muy bueno todo lo que sacaron. El personal de vuelo estaba mu6 pendiente de servir agua"
Queixes: "Los asientos no tienen mucha anchura de piernas si mides a partir de 1,87"

Avantatges: "Excelente el servicio de restauración. Muy atentos"

Avantatges: "We like being able to check our ski equipment without extra charge. Service is consistently professional and courteous."
Queixes: "Being charged for seat selection. The late hour of departure for the Boston to Zurich flight."

Avantatges: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."

Avantatges: "I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!"

Queixes: "I have just had the most unpleasant experience with Swiss Air and feel that anyone on FB should be very careful when dealing with this airline. I am a Gold Member of Star Alliance for more than 20 years and have flown dozens of times on Swiss and would expect courtesy and consideration in return for my loyalty to their airline. Their flight from Hong Kong to Zurich leaves at 00:15. I mistakenly booked this for Nov 9th instead of the intended late evening of the 9th which then turns out to be Nov 10th. When I discovered my error, I called Swiss at least six times to explain my error and ask if my son could stand by for the same flight on the 10th or even apply the amount to rebook the same flight the next day. ZERO flexibility or consideration. Missed flight, lose entire value. Start from scratch. Astonished that an airline that claims to be serving their customers would treat me this way. I travel through Europe at least 6-10 times a year from Asia. I will now route through Frankfurt, Munich, Paris, London, Vienna, Instanbul or even Moscow before ever going through Zurich again. I encourage anyone making travel plans to be very careful when considering flights with Swiss Airlines. Perhaps this treatment of a loyal customer explains why they went through bankruptcy already once."

Avantatges: "The food was surprisingly good and the onboard crew was very nice and friendly. The seats seemed slightly more apart than on Lufthansa."
Queixes: "The entertainment unit at my seat was really hard to hear, and from what I heard around me it seems like it's a problem at many if not most seats."

Avantatges: "la comida estaba deliciosa de las mejores que me he comido."
Queixes: "el olor de otros pasajeros fue dicifil de soportar"

Avantatges: "es uno de los aviones más cómodos en los que me volado y soy un viajero frecuente realmente excepcional el avión y la atención."
Queixes: "todo perfecto"

Queixes: "Food is looking not fresh and quality is cheep ...."

Avantatges: "The crew members were so sweet."
Queixes: "Flight was late. I missed my connection."

Queixes: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."

Avantatges: "Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight."
Queixes: "Movies available weren't to my taste, which isn't of great importance anyway."

Queixes: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"

Avantatges: "Leg room was good. I am 6ft 2in"
Queixes: "Seat bottom could have been better. I have a honey bottom"

Queixes: "Mucho calor, mejorar el aire acondicionado al abordar"

Avantatges: "Amazing"
Queixes: "Nothing"

Avantatges: "Efficient timely."

Avantatges: "Everything"
Queixes: "Everything"

Avantatges: "La puntualidad"
Queixes: "No habia ningún entretenimiento"

Avantatges: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition. No food or entertainment on short flight to rate."

Avantatges: "El muchacho se nos hizo el checking fue sumamente amable."

Queixes: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Avantatges: "Servicio de azafatas y limpieza del avion"
Queixes: "Aterrizaje del piloto"

Avantatges: "Friendly flight attendants."
Queixes: "Lost baggage is never good."

Avantatges: "Puntualidad"

Avantatges: "Had 45 Min to connect at vienna airport and our first flight was delayed so we had to run to get in time to the gate. Literally the gate was on the opposite side of the airport. Bad logistics"

Avantatges: "Great staff, good meals, snacks, and drinks thru the entire flight."

Avantatges: "On time"
Queixes: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"

Avantatges: "Safe trip"
Queixes: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."

Queixes: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."

Avantatges: "Crew"
Queixes: "Space between seats"

Avantatges: "Great food. Exceptional service. Clean airplane and toilets. The whole flight was smooth and comfortable. And we were in coach!!!"
Queixes: "All was great."

Avantatges: "Short flight and got a snack"
Queixes: "Boarding was a hassle"

Avantatges: "It was a very safe trip"
Queixes: "Small space in Economy class"

Avantatges: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."

Queixes: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Queixes: "Changing planes on Vienna was not easy so 1-hour layover was barely enough (required running)"

Avantatges: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Queixes: "Hot tee was only offered after hot meal service not before."

Avantatges: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Queixes: "See previous comments"

Avantatges: "It's just normal seats with the middle seat blocked for Business class. It's not a true Business class seat by any definition. There is no entertainment system for this flight. I would choose to fly economy for this leg, if given the option as there is no added value to the Business class."

Queixes: "I was at the back of the plane with the constant cold air breeze, it was impossible to avoid!. I caught heavy cold and still recovering!"

Avantatges: "I loved the music while boarding the plane. All staff members were very nice."

Avantatges: "kids treatment"

Avantatges: "la comodidad del avión y su puntualidad fueron excelentes"
Queixes: "No había nada de entretenimiento abordo"

Avantatges: "Everything was going to at"
Queixes: "Nothing"

Avantatges: "Food and service was great as always! comfortable seats and quality in flight entertainment!"

Avantatges: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Queixes: "Everything"

Avantatges: "Good service, nice staff (better than US carriers easily)"
Queixes: "2.5 hours to receive baggage - this might be on LAX"

Avantatges: "Service beyond expectations"

Queixes: "Delayed flight after an already long flight from the states"

Avantatges: "The venue was overall ok"

Queixes: "Please change food, enough of pasta every time."

Avantatges: "Plenty of leg room in economy. Will fly again."

Avantatges: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Queixes: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."

Avantatges: "Seats, crew, nice plane"
Queixes: "Delayed flight. Random boarding,"

Queixes: "Flight cancelled, after delays... Then almost four more hours to get rescheduled in a different flight the next day and taken to a local hotel!"

Avantatges: "All"

Avantatges: "Easy online check-in and boarding pass access also linked to wallet."
Queixes: "I was not aware of additional luggage charges when I booked my ticket. It would be helpful to have a warning about that and the fact that if you do not prepay online you are charged double. I also was not aware of the type of a ticket I booked, e.g. Economy light and what it meant for luggage fees."

Avantatges: "El vuelo se retrasó mas de una hora y aterrizamos 50 min antes de nuestro vuelo de conexión. La tripulación no nos dejó desembarcar los primeros y tuvimos que esperar a que 38 filas competas de 8 personas desembarcaran, por lo que perdimos el velo"
Queixes: "formar correctamente a la tripualción para minimizar los problemas que causan los retrasos"

Avantatges: "Asientos cómodos"
Queixes: "Mejor comida"

Avantatges: "The plane size & comfort was excellent. The staff were very friendly"
Queixes: "N/A"

Avantatges: "Information sharing by pilots and crew. Economy class leg room is good."
Queixes: "All good up to the level"

Avantatges: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Queixes: "I flew economy and all was good and appropriate to the level."

Avantatges: "Desde la comida hasta los asientos. Todo buenisimo"
Queixes: "Mejorar las peliculas, un poco antiguas"

Avantatges: "Muslim food"

Avantatges: "Tripulación amable Buen servicio"
Queixes: "Avion incomodo Sin conexiones para cargar telefono Sin entretención abordo"

Avantatges: "Todo"
Queixes: "Hubiera preferido viajar en 788 dream liner. Son mas silenciosos y aire menos seco"

Queixes: "Me cambiaron la ruta vía Paris ampliando 2 horas mi escala"

Avantatges: "Usual faultless KLM experience"
Queixes: "Nothing."

Queixes: "Boarding was crazy. Could not everyone in the gate area."

Avantatges: "Fast boarding"
Queixes: "Slow in refuelling, got us delayed for 40-"

Queixes: "No todas las películas tienen subtítulos."

Avantatges: "En Amsterdam cambiaron de puerta de embarque varias veces. Al salir del primer vuelo Bilbao Amsterdam nos dijeron la B30; alli no era y en los monitores vimos la B06; luego al ver que 30 min antes de salir nadie se movía en el embarque. Vimos que se cambió a la B34. El vuelo se retrasó 20min."
Queixes: "Ya que existe la app de KLM debería actualizar la puerta de embarque para evitar confusiones y stress. Y siempre la megafonía de los aeropuertos. No comprendo que con todos los adelantos que hay en audio, sigamos escuchando tan mal las megafonías y aquellos que hablan tengan tan mala dicción."

Avantatges: "La tripulación"
Queixes: "No sé"

Avantatges: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Avantatges: "economy plus seats were nice, great movie selection, especially international movies"
Queixes: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Queixes: "KLM crew exceed our expectations"

Avantatges: "El abordaje deberían hacerlo de una manera más ordenada. Los sobrecargo no son para nada amables, ven a las a los pasajeros con difucultades y no son ejecutivos en ayudar o resolver inconvenientes. El avión muy incómodo, muy poco espacio. La comida de bune sabor pero escasa."
Queixes: "La amabilidad de los sobrecargos, No son para nada amables, lucen aburridos de su trabajo como que no lo disfrutan. El abordaje es lento y desordenado, no ayudan a que los pasajeros se acomoden y sus maletas, antes lo hacían. Perdieron mi equipaje de ida y de venida. NAdie responde."

Avantatges: "Crew was nice and pleasant"
Queixes: "Flight very late"

Avantatges: "Muy buena atención de la tripulación"
Queixes: "Tener más variedad de películas"

Avantatges: "Crew was helpful and food was very good"
Queixes: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Avantatges: "La atención fue muy buena"
Queixes: "Los asientos y q en vuelos cortos den algún aperitivo o algo de comer o beber"

Avantatges: "La atención"
Queixes: "Los asientos"

Avantatges: "Entertainment was amazing"
Queixes: "Seats a bit hard"

Avantatges: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Queixes: "Everything was very good."

Avantatges: "La tripulación excelente pero nos mojamos un poco al subir al avión desde el bus."

Queixes: "Muy bueno"

Queixes: "Todo bien"

Avantatges: "el estado general del avión"
Queixes: "el proceso de webcheckin si hacés web checkIn y no pasás a despachar equipaje, antes de abordar te tienen un rato documentando datos que en realidad uno ya cargó"

Avantatges: "Muy amable la tripulación y la limpieza del avión a pesar de haber subido en una escala"

Avantatges: "Crew was nice and friendly"
Queixes: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Avantatges: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Queixes: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Avantatges: "Food provided, staff kind"
Queixes: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Avantatges: "muy mala atencion al cliente"

Avantatges: "the crew was nice"
Queixes: "Seat confort on long flights, leg rooms,"

Avantatges: "El.asiento y las peliculas eran buenas!."

Avantatges: "Fue un vuelo cómodo y muy sencillo de realizar."
Queixes: "Estuvo demorado casi 40 minutos y al momento de recoger equipaje también se demoró 25 minutos en comenzar a entregar maletas."

Avantatges: "El crew abordo es algo frío pero siempre es muy cordial y responsable. Fue un vuelo a tiempo y rápido, pude llegar a mi conexión sin problema. Pedí menú vegetariano y lo cumplieron a la perfección."
Queixes: "En Kayak habia pagado un extra para elegir asiento, pero no me lo reservaron a la hora de hace rato check in online, les recomiendo que no lo paguen y hagan check in las 30 hrs antes señaladas y elijan lugar o paguen el extra directo en la página de KLM."

Queixes: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Avantatges: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Queixes: "Nothing"

Avantatges: "Friendly staff"
Queixes: "Leg room"

Queixes: "Avión viejo y sin poder cargar usb"

Avantatges: "The staff tried to help me when it was evident we would not arrive on time"
Queixes: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Avantatges: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Avantatges: "La atención abordo y la comodidad de las sillas me gusto mucho la aerolinea"

Avantatges: "Good entertainment options. Nice flight attendants"
Queixes: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Avantatges: "El vuelo fue operado por Aeroflot, salió muy puntual, incluso unos minutos antes, el servicio en vuelo, el entretenimiento y las sillas son muy buenas, me gusto volar con Aeroflot."

Avantatges: "Tripulación muy profesional"

Queixes: "FOOD"

Avantatges: "On time, organized , quick, polite staff, good food"

Queixes: "Mi equipaje no llegó con mi vuelo , estoy esperando en el siguiente vuelo a ver si aparece ."

Queixes: "Asíentos sumamente incómodos"

Queixes: "Kosher food .. but normal"

Queixes: "There are no entertainment screens or outlets to charge phones. Food wasn’t good"

Avantatges: "La tripulación buena y el servicio de recibir las maletas rápido y eficiente. Lo que no me gustó fue el viaje de Moscú a Tel Aviv , TUVO EL VUELO UN RETRAZO de 5 horas y no había con quien hAb"

Avantatges: "Smooth boarding, excellent crew."
Queixes: "Quality of the food could be better for a business ticket. Bread like a stone and not warmed."

Avantatges: "La tripulación muy amable aunque iban desbordados"
Queixes: "La comida es poca, la postre horrible, el vuelo salió con 2,30 de retraso mi vuelo de confección me lo re programaron para 6 hs más tarde y volando más de 8 hs nos dieron una sola comida y escasa! Ni rastros de algún servicio de compensación x las demoras. Muy mejorable!"

Avantatges: "La atención de tripulantes y cabina muy buena. No así del personal que vende como el de post venta. Pierden maletas y no dan información"
Queixes: "Todo"

Avantatges: "Food"
Queixes: "Food"

Avantatges: "Excellent service from crew"

Queixes: "There are no screens and the entertainment app needs a lot of work, it’s not smooth. Add screens or make a better app. also improve the movie selection available."

Avantatges: "Avión comodo"

Avantatges: "Allowed 2 suitcases per person, served food, new planes"
Queixes: "Limited entertainment options"

Avantatges: "Buen día Mi maleta no llegado"
Queixes: "Que mi maleta no ha llegado ha llegado y ha retrasando todas mis vacaciones"

Avantatges: "Su cumplimiento"

Avantatges: "Nada"
Queixes: "Me dieron por cancelados los lugares y me notificaron que aparecían como reembolsados!!! Un verdadero caos y además tuve que hacer un pago extra de boletos en otro vuelo para poder llegar a mi destino"

Queixes: "No entertainment. Long queues for boarding. no food option for vegetarians."

Avantatges: "La cantidad y calidad de la comida"

Avantatges: "Avión moderno"
Queixes: "Nada de entretenimiento a bordo"

Queixes: "Me gustaria tener el sistema interactivo en mi idioma"

Avantatges: "Food"
Queixes: "It was hell hot in the plane and so maby magazines that my knees heart"

Avantatges: "Good entertainment, love the Moscow airport"
Queixes: "Ran out of food choices, didn’t not give enough water"

Avantatges: "Plane was comfortable; drink and food service was frequent and good."
Queixes: "Even though the flight was booked all the way from Tokyo to Barcelona and their website says they allow two checked bags on intercontinental flights, I was slapped with a $100 baggage fee at the airport. They are also very strict with weight limits. Aeroflot is NEVER on time."

Avantatges: "Care, comfort, good food."

Queixes: "See above"

Avantatges: "Efficient boarding"
Queixes: "Absolutely no leg space you're packed like sardines in a can. I couldn't fit into my seat by luck no one was next to me so I sat sideways which was also vey uncomfortable. The food was cold and I wldnt take it again"

Queixes: "Había pagado 100 dólares por exceso de equipaje. Al llegar a Madrid una de nuestras maletas resulto extraviada. Al pedir su recuperación nos informaron que el extravío se debió a que habían embarcado en nuestro vuelo 70 maletas de un vuelo anterior y de resultas se habían quedado 37 en Moscú porque no quedaba espacio en nuestro avión. Una mala gestión que garantiza decenas de extravíos indebidos."

Avantatges: "La ayuda en la facturación en Seúl muy buena"
Queixes: "El sonido del sistema de entretenimiento hizo imposible ver nada"

Avantatges: "food. staff"
Queixes: "none"

Avantatges: "El vuelo a salió tarde"
Queixes: "La comida no era buena"

Queixes: "i dont like food"

Avantatges: "a la hora y llegamos antes de lo estipulado el 737-800 esta nuevito y fue comodo el viaje"

Avantatges: "I am alive."
Queixes: "Both flights boarded and left late, my bags got lost and the food was terrible."

Avantatges: "The food was amazing!"
Queixes: "The fact that we had to wait i the plane almost 2 hours before our liftoff."

Queixes: "The food .!!!"

Queixes: "Did not have vegetarian food option"

Avantatges: "The food was good"
Queixes: "The temperature in the cabin was much to hot"

Avantatges: "Food was really bad and movies were not good either. My screen didn't work at all and there were no extra blankets as mine got wet."

Queixes: "No vegetarian food options Boarding was delayed but no announcement was made"

Avantatges: "Food was ok. No alcohol ((("
Queixes: "No alcohol. No tv no wifi"

Queixes: "No veg food"

Avantatges: "Great food, stuff and free movies"
Queixes: "None"

Avantatges: "competitive ticket price"
Queixes: "They listed $50 fee for a second checked bag on their website. At check in, they charged $100!! Cheaters! Next time, I'd rather overpay $100 for a better airline. Most of international flights have free 2 bag allowance anyway. Did I mention rude stewards and sucky food?"

Queixes: "food was not good"

Queixes: "For some reason, they decided we had order vegetarian food. That from Shanghai to Moscow was quite spicey. We could eat it, but it might be too hot for some Western palates."

Avantatges: "Staff, comfort, food"

Queixes: "Food was terrible"

Avantatges: "Take off and landing"
Queixes: "Layover time"

Avantatges: "Poor"
Queixes: "Poor"

Avantatges: "La tripulación me atendió muy bien"
Queixes: "La comida"

Avantatges: "La tripulación fue genial!!"
Queixes: "La comida debe mejorarse (no en cantidad sino en calidad),"

Avantatges: "How great everyone was and smooth sailing."
Queixes: "Made sure the flight was not over booked."

Avantatges: "La tripulación muy amable y preparada para cualquier tipo de problema"
Queixes: "mis maletas no llegaron en mi mismo vuelo una falta de respeto ademas me abrieron las maletas y me sacaron cosas con la excusa de control de aduanas."

Queixes: "Flight was delayed for 4+ hours"

Queixes: "Staff Curtsy and overall gestures!!"

Queixes: "La falta de informacion en el aeropuerto es nula. Han cambiado 5 veces la hora de salida y hasta que no llevaba 2 horas de retraso no ha aparecido nadie en el mostrador de embarque. Y luego han cambiado 3 veces la puerta de embarque"

Queixes: "Revisar los asientos. El mio no se reclinaba"

Avantatges: "Me devolvieron"
Queixes: "Dando consulta de los requisitos"

Avantatges: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Queixes: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Avantatges: "La comida"
Queixes: "Todo ok"

Avantatges: "Despite being a short flight, they gave food"
Queixes: "Nothing. All ok"

Avantatges: "Comida aceptable"
Queixes: "Que la aerolínea no cobre el equipaje a chequear, es ilógico realizar un viaje a otro continente por más de 20 días y llevar solo un equipaje de mano"

Avantatges: "Tripulación agradable"
Queixes: "No hay nada que hacer. No se puede escuchar o ver películas"

Avantatges: "La tripulación muy amable"
Queixes: "Cancelaron el vuelo y mo dieron explicaciones"

Avantatges: "El vuelo estuvo puntual"
Queixes: "Entretenimiento y orden al subir al avión"

Avantatges: "Crew was great. Seats were comfortable."
Queixes: "The airline lost both of my luggage suitcases."

Avantatges: "La tripulación tenia mal trato, el abordaje nos tuvieron 40 minutos haciendo cola skn poder ingresar en vez de que nos llamen cuando tengamos que pasar."

Queixes: "La puntualidad"

Queixes: "Llevabamos libres los 3 asientos de delante, se cambio un adolescente al que la tripulación trataba como un rey, perjudicandonos ya que levantaron los reposabrazos de los asientos para que fuera tumbado impidiendonos a nosotros la ya dificil movilidad durante el vuelo de mas 11 horas."

Avantatges: "La atención de la tripulación. El personal asiático de mostradores es realmente divino."
Queixes: "El personal de Air France para la fila antes de Revisión de visado es elitista, grosero y discriminatorio. Se burlan y hablan en francés creyendo que los turistas no entendemos. Me siento muy decepcionada de la atención. Pesaron mi bolso de mano de manera aleatoria y me cobraron 100 euros por 3 kg."

Avantatges: "Excelente atención"
Queixes: "El abordaje fue muy lento."

Avantatges: "Crew was very friendly and seat in KQ is super comfortable in Business."

Queixes: "Todo bien"

Queixes: "Puntualidad, el vuelo ha salido dos horas tarde"

Queixes: "No entertainment facilities"

Avantatges: "La puntualidad."
Queixes: "En este vuelo todo fue perfecto, desde el embarque hasta la salida del avión."

Avantatges: "Servicio a bordo impecable"
Queixes: "Mejorar cartelera de películas"

Queixes: "Boarding clusterf..."

Queixes: "El proceso de Check-in es muy complicado. El avión está demasiado viejo"

Avantatges: "Food and wine. Entertainment."
Queixes: "Sat closer to water closet. Maybe more air freshener in there."

Avantatges: "Crew was very friendly. Food was excellent"

Queixes: "Algo de entretenimiento no hay nada"

Avantatges: "Tight seat, was moved out of exit row because of my age"
Queixes: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Avantatges: "Left on time. No turbulence."

Queixes: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Avantatges: "The crew was efficient and friendly. The plane took off on time and landed on time."
Queixes: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Avantatges: "Excelente todo"
Queixes: "La app de airfrance play nunca funciono"

Avantatges: "La comodidad de los asientos es increíble aún siendo un vuelo low cost"
Queixes: "Tanto a la ida como al regreso ese tramo fue con AirEuropa y el personal en aeropuerto no tienen la amabilidad correspondiente. En la idea me tocó problemas con uno de ellos y en el regreso vi que otros pasajeros les ocurrió lo mismo. Ni siquiera muestran sus nombres."

Avantatges: "El vuelo definitivo fue puntual"
Queixes: "El viaje fue por Joon, el vuelo inicial fue cancelado ya en sala. Nos respondieron con la reprogramación. Debieron notificar a tiempo la cancelación, creo que hubiese sido menos difícil, ya que nos tocó salir de sala para volver a los mostradores."

Avantatges: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Avantatges: "Personal agradable"
Queixes: "En Florencia faltan las mangas para subir al avión"

Avantatges: "atencion muy buena, muy amable"
Queixes: "no hay entretinimiento a bordo"

Avantatges: "Extremely hot the plane"

Avantatges: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Queixes: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."

Avantatges: "Good quality flight"
Queixes: "But delayed and lost baggage"

Avantatges: "Excelente trato"
Queixes: "Todo excelente"

Avantatges: "Excelente trato"
Queixes: "Todo bien"