Comentaris recents
- Totes les valoracions
- Positives
- Neutrals
- Negatives
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9,6
Avantatges: Staff was very friendly and helpful. I am rarely treated this way when renting a car. It is usually a dreadful experience.
Desavantatges: Seats were a bit dirty - but that happens when you are close to a beach I guess.
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7,2
Avantatges: Staff was very nice
Desavantatges: We requested an intermediate SUV and one wasn’t available and we got a regular car. We had highway traffic and wanted to feel safer in an SUV
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10,0
Service was excellent. No wait time and attendant was helpful and fri
Avantatges: Excellent service
Desavantatges: Vehicle USB did not work.
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2,0
Poor experience
Avantatges: Got to the rental office at 9.30, but given the line-ups it took over an hour to get service. Finally ended up cancelling the rental. Though the staff apologised for delay and made the cancellation easy.
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10,0
Up front and friendly
Avantatges: I've been burned recently by "budget" rental companies who have dozens of hidden fees, bringing some amazing advertised price to an astronomical amount. Enterprise charged me the stated price, offered options for my car, and didn't get super pushy about extras. Nice people, great service.
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4,8
Ok
Avantatges: Easy access in central BCN
Desavantatges: Car not cleaned
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9,2
I would recomend
Avantatges: Friendly and accurate support. I receive a brand new car in my class(with 40km only)
Desavantatges: It was difficult to return a car as all roads around were closed due to reconstruction. I would expect customer service to tell it upfront and explicitly say that I have to drive in against traffic.
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5,6
Desavantatges: When booking the car, trough third party company you divert, pick up and drop off times does not match the ones defined at Kayak web site, generating confusion to all parties. This is not the first time it happens to me (previously reported).
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10,0
Can't ask for more
Avantatges: Car was great, staff was great
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2,0
Desavantatges: I've never booked a car via your site or enterprise in Barcelona. What are you talking about!?
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7,6
Buen servicio
Avantatges: Tuvimos que esperar un poco y el coche que nos dieron le saltaba la alarma de presión en los neumáticos (nos lo cambiaron). Por lo demás, ningún problema y el trato muy bueno
Desavantatges: Al coche que nos dieron le saltó la alarma de presión en los neumáticos.
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9,2
Fin de semana perfecto
Avantatges: El coche estaba en perfecto estado y limpio.
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9,6
Avantatges: Staff was very friendly and helpful. I am rarely treated this way when renting a car. It is usually a dreadful experience.
Desavantatges: Seats were a bit dirty - but that happens when you are close to a beach I guess.
valoració de
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10,0
Service was excellent. No wait time and attendant was helpful and fri
Avantatges: Excellent service
Desavantatges: Vehicle USB did not work.
valoració de
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10,0
Up front and friendly
Avantatges: I've been burned recently by "budget" rental companies who have dozens of hidden fees, bringing some amazing advertised price to an astronomical amount. Enterprise charged me the stated price, offered options for my car, and didn't get super pushy about extras. Nice people, great service.
valoració de
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9,2
I would recomend
Avantatges: Friendly and accurate support. I receive a brand new car in my class(with 40km only)
Desavantatges: It was difficult to return a car as all roads around were closed due to reconstruction. I would expect customer service to tell it upfront and explicitly say that I have to drive in against traffic.
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10,0
Can't ask for more
Avantatges: Car was great, staff was great
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9,2
Fin de semana perfecto
Avantatges: El coche estaba en perfecto estado y limpio.
valoració de
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7,2
Avantatges: Staff was very nice
Desavantatges: We requested an intermediate SUV and one wasn’t available and we got a regular car. We had highway traffic and wanted to feel safer in an SUV
valoració de
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7,6
Buen servicio
Avantatges: Tuvimos que esperar un poco y el coche que nos dieron le saltaba la alarma de presión en los neumáticos (nos lo cambiaron). Por lo demás, ningún problema y el trato muy bueno
Desavantatges: Al coche que nos dieron le saltó la alarma de presión en los neumáticos.
valoració de
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2,0
Poor experience
Avantatges: Got to the rental office at 9.30, but given the line-ups it took over an hour to get service. Finally ended up cancelling the rental. Though the staff apologised for delay and made the cancellation easy.
valoració de
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4,8
Ok
Avantatges: Easy access in central BCN
Desavantatges: Car not cleaned
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5,6
Desavantatges: When booking the car, trough third party company you divert, pick up and drop off times does not match the ones defined at Kayak web site, generating confusion to all parties. This is not the first time it happens to me (previously reported).
valoració de
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2,0
Desavantatges: I've never booked a car via your site or enterprise in Barcelona. What are you talking about!?
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