Informació sobre Brussels Airlines
| IATA Code | SN |
|---|---|
| Itineraris | 258 |
| Top Route | De Berlín Tegel a Brussel·les Bruxelles-National i altres aeroports |
| Aeroports en què opera | 102 |
| Aeroport principal | Brussel·les Bruxelles-National i altres aeroports |
Valoracions recents
- Totes les valoracions
- Positives
- Neutrals
- Negatives
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10,0
Avantatges: By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience
valoració de
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4,4
Avantatges: It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late.
Desavantatges: We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off
valoració de
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4,0
Avantatges: Good seats
Desavantatges: Boarding process and Entertainment options. Availability of Snacks would also been good
valoració de
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8,6
Avantatges: Flight attendants were nice
Desavantatges: Food quality
valoració de
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10,0
Avantatges: All seats were very comfortable and spots where I can view everything and crew were awesome.
Desavantatges: Local travelers should be offered even water.
valoració de
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9,6
Desavantatges: The Florence Airport has difficulty with baggage. Had to wait for over an hour.
valoració de
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5,0
Avantatges: Got us there safely
Desavantatges: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.
valoració de
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10,0
Avantatges: Great crew n comfort.
valoració de
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10,0
Desavantatges: Rest rooms were clean, food was adorable, good coffee, no complaints.
valoració de
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6,4
Avantatges: The flight crew were amazing and had lovely gifts for our daughter
Desavantatges: the flight was late and no food or drinks were available without paying rather high prices
valoració de
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6,6
Avantatges: Pretty much nothing
Desavantatges: A sealed blanket and a better customer service
valoració de
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6,6
Desavantatges: The app and trying to find boarding details prior.
valoració de
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2,5
Desavantatges: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.
valoració de
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6,0
Avantatges: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.
Desavantatges: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.
valoració de
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10,0
Avantatges: service and timing were great
valoració de
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10,0
Avantatges: Yes
valoració de
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4,0
Desavantatges: Don’t loose the luggage
valoració de
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0,0
Desavantatges: Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy
valoració de
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4,4
Desavantatges: Free coffee
valoració de
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4,4
Avantatges: too crowded , not organised enough
Desavantatges: organisation
valoració de
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8,0
Avantatges: All in time
valoració de
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8,0
Avantatges: Brussels airport clearance was quite efficient
Desavantatges: Better instructions at the airport
valoració de
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9,6
Desavantatges: The entertainment choices needs updates and more varieties I believe.
valoració de
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9,6
Avantatges: Yes
Desavantatges: Maybe the entertainment choices
valoració de
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6,6
Avantatges: Seats were comfortable. Entertainment system stopped working part way through
Desavantatges: Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.
valoració de
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10,0
Avantatges: Crew went above and beyond. Food was excellent and the Crew kept us hydrated.
valoració de
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10,0
Avantatges: Crew and food
valoració de
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4,5
Avantatges: Crew was friendly.
Desavantatges: No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.
valoració de
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8,3
Avantatges: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).
Desavantatges: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.
valoració de
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9,3
Avantatges: The seat was quite comfortable, the crew was great, and the food was actually pretty good.
Desavantatges: Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.
valoració de
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8,5
Desavantatges: At least give a glass of water.
valoració de
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7,0
Avantatges: Seats were comfortable. The crews were helpful.
Desavantatges: Cleaner bathroom on the plane.
valoració de
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9,3
Avantatges: Brussels Airlines crew
valoració de
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2,6
Terrible organization and lack of efficiency at the airport - everythi
Desavantatges: Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.
valoració de
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5,0
Desavantatges: Boarding was awful
valoració de
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5,5
Avantatges: The crew was nice. The seats were ok.
Desavantatges: The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today.
valoració de
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4,0
Avantatges: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.
Desavantatges: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.
valoració de
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6,0
Avantatges: Friendly crew. Great phone support.
Desavantatges: Online check-in was very messy - not available. After contacting the phone support, it was possible.
valoració de
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6,3
Avantatges: One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. We were there four two hours and nobody bother to tell us we needed to check-in again.
Desavantatges: Better communication for people making a connection. Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,
valoració de
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2,0
Desavantatges: Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane.
valoració de
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3,6
Avantatges: Crew was okay.
Desavantatges: That your airline commit to schedules.
valoració de
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6,4
Desavantatges: Departure was slightly late (passengers still exiting the plane when gate was called)
valoració de
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2,3
Avantatges: Get down
Desavantatges: Everything and the crew more friendly.
valoració de
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4,0
Desavantatges: 30 min delay !
valoració de
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4,3
Avantatges: Seat reclined far back
Desavantatges: Entertainment limited, esp. when you consider passengers may have two or more legs on Brussels Airlines flights Boarding chaotic Some of the crew were rude/ dismissive of African or African-presenting passengers No blankets were passed out, despite the cold temperature on the plane. My bag was lost
valoració de
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4,0
Desavantatges: If we hadn't been delayed for an hour due to issues with late passengers Breakfast was minimal and not very good Entertainment options were limited Some of the crew seemed dismissive of African or African-presenting passengers
valoració de
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7,5
Desavantatges: Would have been nice if you didn't have to pay for the soft drink.
valoració de
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6,0
Avantatges: Crew was friendly, seats were ok
Desavantatges: Flight was delayed for almost 2 hours, there was no explanation, just an apology.
valoració de
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7,5
Desavantatges: My luggage was lost for almost 2 weeks.
valoració de
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6,0
Desavantatges: 600€ for tiny space in the plane!!
valoració de
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2,0
Avantatges: Paid for Business , got a minor economy service .
Desavantatges: Almost no advantages for business ticket traveller
valoració de
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8,3
Avantatges: It was ok
Desavantatges: NA
valoració de
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10,0
Desavantatges: Was really a great experience from start to finish.
valoració de
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7,0
Avantatges: The crew was OK, the seats had generous leg space.
Desavantatges: The flight could have been on time. not only was the plane late arriving, but then the didn't take off for another hour! have never flown an airline that refuses to take off because of a little rain.... :-(
valoració de
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2,0
Desavantatges: Reject luggage when it fits is aggravating unacceptable Refuse to get cup of coffee when trapped by sleeping passenger Reject cuz luggage 1 lb over when they sent the other luggage on I could have tfr’d l lb to. Check in totally unhelpful 3 security checks by you is hassle and people rude .. tr
valoració de
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7,0
Avantatges: The ticket was affordable.
Desavantatges: It was not clear who was or wasn’t supposed to get meals so I only got a breakfast but no dinner. Also the flight was absolutely freezing and no offer of blankets was made.
valoració de
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2,0
Avantatges: Nothing! We’re still in Baltimore
Desavantatges: Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it.
valoració de
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6,0
Avantatges: On board service and entertainment. The plane itself was clean and comfortable.
Desavantatges: The check in process was slow and inefficient. One of our bags was routed on another flight (we’re still waiting for it). Ridiculous amount charged for chech in luggage for an international flight!
valoració de
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6,0
Avantatges: Good movies.
Desavantatges: I called United to make sure there was a children’s meal for my 3 year old. There was not.
valoració de
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6,8
Avantatges: Very nice crew. I flew with my 6 months old baby and the crew was really helpful and took care of us.
valoració de
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10,0
Avantatges: By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience
valoració de
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8,6
Avantatges: Flight attendants were nice
Desavantatges: Food quality
valoració de
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10,0
Avantatges: All seats were very comfortable and spots where I can view everything and crew were awesome.
Desavantatges: Local travelers should be offered even water.
valoració de
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9,6
Desavantatges: The Florence Airport has difficulty with baggage. Had to wait for over an hour.
valoració de
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10,0
Avantatges: Great crew n comfort.
valoració de
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10,0
Desavantatges: Rest rooms were clean, food was adorable, good coffee, no complaints.
valoració de
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10,0
Avantatges: service and timing were great
valoració de
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10,0
Avantatges: Yes
valoració de
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9,6
Desavantatges: The entertainment choices needs updates and more varieties I believe.
valoració de
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9,6
Avantatges: Yes
Desavantatges: Maybe the entertainment choices
valoració de
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10,0
Avantatges: Crew went above and beyond. Food was excellent and the Crew kept us hydrated.
valoració de
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10,0
Avantatges: Crew and food
valoració de
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9,3
Avantatges: The seat was quite comfortable, the crew was great, and the food was actually pretty good.
Desavantatges: Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.
valoració de
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8,5
Desavantatges: At least give a glass of water.
valoració de
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9,3
Avantatges: Brussels Airlines crew
valoració de
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10,0
Desavantatges: Was really a great experience from start to finish.
valoració de
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6,6
Avantatges: Pretty much nothing
Desavantatges: A sealed blanket and a better customer service
valoració de
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6,6
Desavantatges: The app and trying to find boarding details prior.
valoració de
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8,0
Avantatges: All in time
valoració de
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8,0
Avantatges: Brussels airport clearance was quite efficient
Desavantatges: Better instructions at the airport
valoració de
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6,6
Avantatges: Seats were comfortable. Entertainment system stopped working part way through
Desavantatges: Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.
valoració de
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8,3
Avantatges: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).
Desavantatges: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.
valoració de
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7,0
Avantatges: Seats were comfortable. The crews were helpful.
Desavantatges: Cleaner bathroom on the plane.
valoració de
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7,5
Desavantatges: Would have been nice if you didn't have to pay for the soft drink.
valoració de
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7,5
Desavantatges: My luggage was lost for almost 2 weeks.
valoració de
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8,3
Avantatges: It was ok
Desavantatges: NA
valoració de
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7,0
Avantatges: The crew was OK, the seats had generous leg space.
Desavantatges: The flight could have been on time. not only was the plane late arriving, but then the didn't take off for another hour! have never flown an airline that refuses to take off because of a little rain.... :-(
valoració de
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7,0
Avantatges: The ticket was affordable.
Desavantatges: It was not clear who was or wasn’t supposed to get meals so I only got a breakfast but no dinner. Also the flight was absolutely freezing and no offer of blankets was made.
valoració de
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6,8
Avantatges: Very nice crew. I flew with my 6 months old baby and the crew was really helpful and took care of us.
valoració de
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4,4
Avantatges: It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late.
Desavantatges: We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off
valoració de
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4,0
Avantatges: Good seats
Desavantatges: Boarding process and Entertainment options. Availability of Snacks would also been good
valoració de
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5,0
Avantatges: Got us there safely
Desavantatges: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.
valoració de
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6,4
Avantatges: The flight crew were amazing and had lovely gifts for our daughter
Desavantatges: the flight was late and no food or drinks were available without paying rather high prices
valoració de
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2,5
Desavantatges: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.
valoració de
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6,0
Avantatges: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.
Desavantatges: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.
valoració de
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4,0
Desavantatges: Don’t loose the luggage
valoració de
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0,0
Desavantatges: Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy
valoració de
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4,4
Desavantatges: Free coffee
valoració de
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4,4
Avantatges: too crowded , not organised enough
Desavantatges: organisation
valoració de
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4,5
Avantatges: Crew was friendly.
Desavantatges: No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.
valoració de
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2,6
Terrible organization and lack of efficiency at the airport - everythi
Desavantatges: Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.
valoració de
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5,0
Desavantatges: Boarding was awful
valoració de
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5,5
Avantatges: The crew was nice. The seats were ok.
Desavantatges: The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today.
valoració de
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4,0
Avantatges: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.
Desavantatges: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.
valoració de
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6,0
Avantatges: Friendly crew. Great phone support.
Desavantatges: Online check-in was very messy - not available. After contacting the phone support, it was possible.
valoració de
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6,3
Avantatges: One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. We were there four two hours and nobody bother to tell us we needed to check-in again.
Desavantatges: Better communication for people making a connection. Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,
valoració de
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2,0
Desavantatges: Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane.
valoració de
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3,6
Avantatges: Crew was okay.
Desavantatges: That your airline commit to schedules.
valoració de
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6,4
Desavantatges: Departure was slightly late (passengers still exiting the plane when gate was called)
valoració de
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2,3
Avantatges: Get down
Desavantatges: Everything and the crew more friendly.
valoració de
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4,0
Desavantatges: 30 min delay !
valoració de
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4,3
Avantatges: Seat reclined far back
Desavantatges: Entertainment limited, esp. when you consider passengers may have two or more legs on Brussels Airlines flights Boarding chaotic Some of the crew were rude/ dismissive of African or African-presenting passengers No blankets were passed out, despite the cold temperature on the plane. My bag was lost
valoració de
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4,0
Desavantatges: If we hadn't been delayed for an hour due to issues with late passengers Breakfast was minimal and not very good Entertainment options were limited Some of the crew seemed dismissive of African or African-presenting passengers
valoració de
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6,0
Avantatges: Crew was friendly, seats were ok
Desavantatges: Flight was delayed for almost 2 hours, there was no explanation, just an apology.
valoració de
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6,0
Desavantatges: 600€ for tiny space in the plane!!
valoració de
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2,0
Avantatges: Paid for Business , got a minor economy service .
Desavantatges: Almost no advantages for business ticket traveller
valoració de
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2,0
Desavantatges: Reject luggage when it fits is aggravating unacceptable Refuse to get cup of coffee when trapped by sleeping passenger Reject cuz luggage 1 lb over when they sent the other luggage on I could have tfr’d l lb to. Check in totally unhelpful 3 security checks by you is hassle and people rude .. tr
valoració de
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2,0
Avantatges: Nothing! We’re still in Baltimore
Desavantatges: Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it.
valoració de
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6,0
Avantatges: On board service and entertainment. The plane itself was clean and comfortable.
Desavantatges: The check in process was slow and inefficient. One of our bags was routed on another flight (we’re still waiting for it). Ridiculous amount charged for chech in luggage for an international flight!
valoració de
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6,0
Avantatges: Good movies.
Desavantatges: I called United to make sure there was a children’s meal for my 3 year old. There was not.
valoració de
Estat del vol
Mapa d’itineraris de Brussels Airlines
Itineraris populars
Els millors itineraris de vol
Principals aeroports on opera Brussels Airlines
- Aeroport de Brussel·les Bruxelles-National i altres aeroports (BRU)
- Aeroport de Ginebra Geneve-Cointrin (GVA)
- Aeroport de Berlín Tegel (TXL)
- Aeroport de Copenhaguen Kastrup Copenhagen (CPH)
- Aeroport de Roma Fiumicino (FCO)
- Aeroport de Madrid Barajas (MAD)
- Aeroport de Londres Heathrow (LHR)
- Aeroport de Estocolm Bromma (BMA)
- Aeroport de Viena Vienna Intl (VIE)
- Aeroport de Manchester (MAN)
- Aeroport de Barcelona-El Prat (BCN)
- Aeroport de Venècia Marco Polo (VCE)
- Aeroport de Lió Lyon-Saint Exupéry (LYS)
- Aeroport de Niça Côte d'Azur (NCE)
- Aeroport de Göteborg Landvetter (GOT)
Informació de contacte de Brussels Airlines
- SN IATA Code
- +32 2 723 2362 Truca-hi
- brusselsairlines.com Visita