S'Arenal hotels

Avantatges: Really nice apartment, especially bathroom.

Desavantatges: Big kitchen but no plates at all!!! And it wasn’t a mistake. Do not dine there, the most expensive food of all the island. However breakfast ok.

Avantatges: La tranquilidad y la habitación.

Avantatges: Destacaria l'amabalitat de tot el personal, molt atents. L'esmorzar és de gran qualitat just en el pati al costat de la piscina. Les instal.lacions están cuidades i netes. Les habitacions són àmplies. El wifi funciona perfectament, tant a l'interior de l'edifici com a l'exterior. La zona de la piscina és perfecte. En resum, és la segona vegada que hi anem, i segur que hi tornarem una tercera.

Desavantatges: No puc dir res negatiu. Tot excel.lent.

Avantatges: Todo Amabilidad Se detiene el tiempo para respirar aire puro y tranquilo. Se cena de lujo El desayuno es completo tanto en vitaminas como en variedad

Desavantatges: Que nuestra habitación no tuviese bañera.

Avantatges: Breakfast was excellent and a wide range of options. Swim my pool also excellent.

Desavantatges: Bed was very firm. Step down in room 7 was tricky especially for 15 month old toddler

Avantatges: Breakfast was delicious and our bedroom was very spacious, clean and comfortable.

Avantatges: El lugar ideal para desconectar, la habitación nos encantó.

Desavantatges: Tener que esperar para que sacaran más pan y bollería en el desayuno.

Avantatges: El alojamiento al completo está totalmente cuidado y todo el personal, especialmente el dueño, muy amable. Lugar totalmente recomendable.

Desavantatges: Nada a destacar, todo fue estupendo.

Avantatges: Very comfortable high quality great pool and breakfast very nice hosts

Desavantatges: Just a matter of different taste in decoration in all was a perfect stay! Thanks

Avantatges: Location is peaceful and calm. The old style villa is absolutely charming with so many beautiful details. Swimming pool and area around it is gorgeous and there are usually very few people using the pool at the same time. Breakfast has lot of variety. Evening dinner that is optional may seem a bit expensive but it is definitely worth having at least once during your stay. Both food and atmosphere are really nice. Both owners of the property and entire staff are very warm and caring. Beaches close to the property (10-15 min ride) Cala Blava and Cala Pi are nice. We recommend restaurant Bella Italia in Llucmajor and Es Rebost and carrer de Rambla en Palma. Great food and decent prices. For people with kids we recommend Marinen Land and Katmandu Park that are 30-40 minutes ride from the property. All together we enjoyed very much and looking forward to come again in future.

Avantatges: Amazing finca tucked away from the crowds. Lovely staff who offered to iron my friends’ and I dresses as we were attending a wedding later that day.

Desavantatges: Nothing

Avantatges: Excellent staff and facilities beautiful romantic setting. Quite and quaint.

Avantatges: the staff and the owners are really wonderfull people

Avantatges: I liked the general ambience of a peaceful country house hotel. There were no notices up, so you felt like a guest. The owners knew your name and greeted you personally when you arrived.

Desavantatges: As there were no notices up you did not know how much you were paying for drinks from the bar etc. It was also extremely difficult to find.

Avantatges: Great venue, warm atmosphere, great people and very nice food! We enjoyed the peace and quiet, and it takes only 20 mins to get to Palma, so you have the best of both!

Avantatges: Extraordinariamente acogedor. Viajamos con una niña pequeña y tuvieron muchísimas atenciones. El entorno es perfecto para quienes buscan tranquilidad, campo y relajarse. Muy recomendable.

Desavantatges: Nada que decir, más allá de que viajamos en invierno y no lo conocimos con mayor ocupación (estuvimos solos). Están muy adaptados al horario alemán (que son quienes más les visitan) así que se cena pronto. Para nosotros no fue un problema, pero conviene saberlo.

Avantatges: Spa and room

Desavantatges: Lack of profesionalism of weiters.

Avantatges: Todo el hotel, incluida la habitación es impresionante. Todos los empleados son muy agradables y eficientes. El desayuno es muy abundante y variado.

Desavantatges: La ubicación: por falta de información nuestra desconocíamos que el hotel está situado en una zona muy masificada y preparada para el turismo extranjero, sobre todo alemanes. Esta playa es muy estrecha y lo demás está plagado de bares para alemanes. Los buses a Palma tardan más de lo esperado (unos 50 min) y pasan con poca regularidad (cada media hora aprox).

Avantatges: The room was nice and beds very comfortable. We had a lounge with kitchenette and fridge which made our week long stay more enjoyable. My partner found the cooked breakfast selection to be excellent. There were also cold meats and cheese, muesli, fresh yogurts, fruit, cakes and good selection of breads available. The TV channels available were good we made use of BB1 & BBC2 plus the german Eurosport which meant we were able to watch US Tennis open late in the evenings. The outdoor pool & the Spa facilities were very good. We were able to play tennis and mini golf free of charge equipment provided by the hotel. Short walk to seafront, and stops for express bus 25 into Palma ( 1Euro 50 cents) and express bus 21 bus to airport (5 Euros)

Desavantatges: No poached eggs available and no cereal flakes - So for me breakfast was not so good. The pool was only open 10 am till 6pm - If you were out sightseeing there was no opportunity to use the beautiful pool. We did have a problem with the air conditioning not working correctly in our room, fortunately they were able to provide us with another room of the same standard on the second day of our stay. Breakfast can be eaten outdoors but can be spoilt by people smoking on the table next to you - it may be that a designated area for smokers is required. For some reason the other UK channel available on the TV was Radio 2 red button with no sound a total waste of channel option - Hotel needs to supply a different genuine UK TV channel.

Avantatges: Our room was immaculate and opened to the pool. The staff was super friendly and polite. The spa was more than amazing. The many options included with your room rate in the spa are beyond expectations. I have never felt so relaxed in my life. Also there is a grocery store right down the road, 4minute walk, to get any needs. And the beach is a 7-10 minute very safe walk. At no point did I feel unsafe or scared and we were walking at 2 in the morning some nights. The hot buffet breakfast was more than just your normal buffet it was out standing and so plentiful we never had lunch.

Desavantatges: Absolutely nothing. We had the best time

Avantatges: The hotel and facilities are great. Breakfast up on the roof, swimming pools, spa, clean, chilled, great location not far from the beach, very nice and helpful reception staff. Highly recommended.

Avantatges: Location, pool areas,

Desavantatges: The food service from the bistro bar during the day was awful, we had to wait over an hour for a a sandwich on 3 occasions.

Avantatges: la piscina, el spa, la comida

Desavantatges: no me gusta que en las comidas no este incluida al menos una bebida.

Avantatges: The hotel is situated in a calm area 5 minutes from the beach. It's beautifully decorated and has a really luxury feel. The pool and pool area are wonderful. The breakfast and dinner were great. A lot of choices for every palate. The personal were very friendly and helpful in every situation. A 5 stars for sure!

Desavantatges: If I have to be picky I would say that the scrumbled eggs during breakfast were often cold. But the omlettes that the chef makes in front if you were great!

Avantatges: Instalaciones, el spa, la piscina y la ubicación en una zona muy tranquila. Se aparca en la puerta. Habitación muy cómoda, colchones y almohadas muy buenos.

Desavantatges: Falta de atención por parte del personal. Limpieza de las habitaciones(no es de un hotel 4 estrellas) La calidad de los productos del buffet es mala.

Avantatges: Everything so peaceful relaxing

Desavantatges: Liked it all

Avantatges: Todo en general

Desavantatges: Todo perfecto

Avantatges: El spa, la suite, la piscina exterior y la amabilidad del personal

Avantatges: We received all we expected and paid for. Nice and clean rooms, good selection of food, friendly staff. Luggage locker and a common bathroom to serve early arrivals and late departures.

Avantatges: Todo en general

Desavantatges: La cena terminaba muy pronto. A las 21:00h. No había nevera en la habitación.

Avantatges: The location was ok. The two pools one on the roof and one on the main floor were good. However the water was cold.

Desavantatges: When we checked into the room, we smelled a sewer like smell. The lady at the desk said she would change our room. They ever did. They told us they had no more rooms. They told us they would try to fix the problem but it really never went away. The staff was very unfriendly. We had to give a deposit for the tv remote and the pool towels. Keep the receipt or you won’t get your money back. The room we had there was no separation between the room and toilet except for a glass door. So it makes for no privacy at all. The food was just ok. The selection is great but it was all over cooked. So not very tasty..

Avantatges: El personal y la comida

Desavantatges: Zona de guiris y sus locuras

Avantatges: It was clean

Desavantatges: The hotel was very basic, didnt have a fridge in the room or even a bottle of water on arrival or even a bin?! On arrival we left our cases in the safe room before checkin as we was early, when we returned my hand luggage case had been opened and been routed through!! The staff wasnt much help as theres no cameras and they hadnt been paying attention with who goes in and out!! We also bought drinks from the shop next door and when we asked the hotel just for some ice to keep them cool they said no go buy some next door

Avantatges: Upon arrival, the receptionist Alicia was very welcoming and friendly. We arrived late but were still offered dinner. Breakfast and dinner included in the price was fantastic and the food was great (selection and taste). The relatively quiet location was good for people of all ages.

Avantatges: Todo en lo esperado, menos la cena una vergüenza

Desavantatges: Aquí quería llegar, soy español lo pongo con mayúsculas, es vergonzoso que la hora de la cena finalice a las 21:00 mediados de septiembre y español, quien narices cena tan pronto, pues los giris, solo cene el primer día que llegue cansado los demás no llegamos a tiempo, lo dicho una vergüenza, lamentable no repito y tenía la cena incluida

Avantatges: Very clean, the staff very nice, great value for the money, the breakfast and dinner were superb. I truly recommend!

Avantatges: Calidad precio inmejorable. Buena comida, bien personal y bien ubicado

Avantatges: Very friendly and careful staff. Every day cleaning. New and modern hotel with 2 swimming pools.

Desavantatges: Small room. No locks on shower and toilet. Our little child could oper door when I was in shower or in toilet. No fridge and tea pot in the room. It was a problem for us. Because we need to make meal for our little child and every time I had to go to the restaurant and ask for hot water or put or get something like milk into their fridge.

Avantatges: El personal del buffet , camareros , personal de cocina...increíblemente amables y simpáticos. El café de la terraza muy rico

Desavantatges: El hotel no tiene parking y la zona es malísima para aparcar 80% carga/descarga, bus y vehículos especiales. Ruido del aspirador a las 7.10 de la mañana limpiando la moqueta del rellano.

Avantatges: It is very beautiful hotel the bus stop to Palma is just outside the hotel. The dinner and breakfast was very fresh and good. We want stay there if we go to Mallorca next time We recommend it for our friend. It is about ten minute to go the wonderful beach and the water park is about 15 minute to go. every rum has balkong.

Desavantatges: We think every think was ok at this hotel

Avantatges: The hotel is located 20 meters from the beach. There are is free and fast wifi in all rooms. The food was exelent

Desavantatges: Nothing

Avantatges: i liked a small town hotel near the beach 70 m, the food was a great breakfast and we paid extra for dinner because the price of dinner is good 8 e and you get a lot of money for that, the bathroom is great foam in bathroom is greate for shower. Bed is comfortable memory foam. My room was on the 4th floor room 400. I didn't pay for the sea view but I got it partially.

Desavantatges: I did not like the street where the hotel was, abandoned and old.And I did not like I also didn't like that you don't get hair shampoo.

Avantatges: Well organised and clean. Friendly and professional staff. The food is testy and cheap. Everything was just perfect.

Desavantatges: literally nothing

Avantatges: Friendly stuff and just 2 mins to the beach. Breakfast was ok.

Desavantatges: Very small swimming pool. No walls between balconies.

Avantatges: Very nice hotel, clean, good breakfast and dinner. Confortable beds, nice and clean rooms. Very helpfull staff. Very close to the beach! Only some rooms have sea view, but except for this everithing is great. And the sea tere is clean, not too many waves and very appropriate for families with children (the water is not deep for about 50-70 meters).

Desavantatges: The neiberohood is a little old and rusty. But they do have nice restaurans/therases, nothing to be scared about.

Avantatges: La comida muy buena! Excelente atención y limpieza. Muy conformes! Recomendamos este alojamiento

Avantatges: Clean Pool, helpful stuff.

Desavantatges: Surrounding, smell from AC, breakfast and dinner

Avantatges: The location was perfect - right by the beach and overlooking a lovely marina. There is an abundance of shops and restaurants nearby. While the entire area was quite busy, we did not experience rowdy or disruptive crowds and there was a quieter beach available just round the corner. Our room was comfortable, clean and air con worked well. All staff were helpful and friendly. Buffet breakfast was better than expected. We would happily return to both the area and the hotel.

Desavantatges: Balcony railings did not seem too sturdy.

Avantatges: Estaba muy limpio, buena atencion y gran trato por los trabajdorws, buen desayuno, leche sin lactosa, y cerquita de la playa.

Desavantatges: La zona para aparcar es imposible. Y si lo haces por las vistas al mar. Son escasas.

Avantatges: Bedroom was really spacious and furnished in minimalistic style. Breathtaking Port and sea view from our balcony. Bed was really comfortable and a real big double bed (not two twins bed together).

Desavantatges: Low quality breakfast. Really slow elevator. Room was nice but bathroom was not really comfortable, shower curtain was missing and every time we took a shower, water was all over the pavement. Sink was clogged up. The cleaning lady opened owr room in order to clean it while we were still sleeping.

Avantatges: We had a really pleasant stay at Hotel Gracia. Staff was very kind and helpful. Room was clean. They cleaned it every day. We had a chance to choose from a variety of dishes for breakfast and dinner. Beach is really close to the accomodation. Excellent price-quality ratio. I recommend it! :)

Desavantatges: Would have appreciated a little fridge in the room. The neighborhood is a little noisy but with closed balcony doors we hardly ever noticed it.

Avantatges: Good breakfast, friendly staff & perfect location

Desavantatges: Sea view means the view to the wall and there is sea when you look far to the left. No shampoo although it is listed in the room description.

Avantatges: Room is clean, common area is amazing and staffs are super friendly!

Desavantatges: Common shower room is dirty and no fridge or toiletries in the sleeping room

Avantatges: El personal muy amable y muy predispuesto, super recomendable.

Avantatges: Ubicación y trato del personal.

Desavantatges: Falta de ascensor y baño compartido.

Avantatges: Perfect location. Great and friendly staff, the room was very small with no view ( but it was the only one available) Room number was 305. But very clean. Great breakfast with great view on the sea. Good value for money. I will definitely book next time, but will choose the room with the sea view.

Desavantatges: As the room was super small there was no place where to dry our swimming suits. But we stayed only 2 days, so not big of a deal.

Avantatges: Personal muy amable

Avantatges: Worth money! 4 mins walk from the beach and the bus stop! Very organized and clean.

Desavantatges: too much guiris

Avantatges: staff optimo, servicios mas de lo q necesitas, cuarto pequeños pero cómodos, terraza lujosas

Desavantatges: de verdad nada, escaleras pequeñas para subir a los cuarto

Avantatges: Very friendly and helpful staff . We arrived in the early hours of the morning and the staff at reception were lovely and carried out suitcases up to the room. Room was clean fresh and had air conditioning . Lovely area to have breakfast and chill.

Avantatges: Very, clean and nice room. Polite and helpful personnel:)

Desavantatges: It was a little bit too loud.

Avantatges: Hostal calidad precio increíble, muy cómodo y con baño privado

Avantatges: Cercanía al aeropuerto

Desavantatges: Sin ascensor y con baño compartido. Poco insonorizada la habitación y con gente joven que no dejaba dormir. Caro para lo que ofrecía, comparando con otros lugares cercanos a su ubicación. Zona de difícil aparcamiento.

Avantatges: We booked this hotel relatively spontanous. But the hotel turned out to be really cool! In fact we got side-sea view room on the 9th floor - that was stunning, we would be happy to take this view and weather back home! Room wasnt big but El Arenal is also a bit more crowdy, not problem at all. Breakfast was very good, big advantage it was served untill 11 am. The roof top pool and terrace is highly recommened to visit ! Very late check in (after midnight) wasnt an issue too.

Desavantatges: All good.

Avantatges: Roof Top Pool Area and view

Desavantatges: Our view was of slym flats accross the road. Promised a room with a view from their messaging. On booking in the receptionist said xome back in the morning and you can change your room. That receptionist was lovely and helpful, Receptionist the next morning was the total opposite. Cut off mid sentance I was told " you can't change your room, all rooms havethe same view".....

Avantatges: We stayed here for 3 nights in July. We couldn’t believe how clean and simplistically stylish the hotel was. There is a roof top bar and pool that catered for lots of people. The staff were particularly friendly and helpful. We can’t wait to stay again.

Desavantatges: We had to leave.

Avantatges: Breakfast was super. Only criticism was the quality of the coffee. Broad range of food. Hot was hot, and selection was good. Also the dining room and terrace were very comfortable. Good time range also, 8 to 11.

Desavantatges: Lifts were very slow. Brochure in the room said rooftop pool opened at 10 am in one language and 11 in another. On the day we chose to use it, it did not open until 11.16 am. Queuing on the stairs. On checkout day keys stopped working at 11am locking us out of our room. If we had not discovered this early it could have delayed our departure planned for 11.50.

Avantatges: Staff were pleasant and helpful. Nice pool and bar on the roof. Lovely view from the pool area

Desavantatges: Room and bathroom were too small . Hardly any room to get into bed. Had to pull bed off the wall. Wardrobe was too small for 2 people.

Avantatges: New and clean hotel. Walking distance to the beach and has a lot of shops and restaurants around. This part of Mallorca is very party-ish but the hotel was nice and relaxing

Avantatges: La atención por parte de todo el personal, tanto de mañana como de noche, muchas gracias.

Desavantatges: No dispone de parking, y para encontrar el hotel es difícil ya que no está señalizado y se encuentra en una calle cortada.

Avantatges: Hotel was not so far from the airport and easy ride to get to. The room had an ok view and was ready for my stay when I arrived. The hotel was happy to accommodate me after I arrived at midnight which was very helpful.

Desavantatges: The floor was sandy and the sheets had a stain on them which was rather unpleasant. Room was also hot when I arrived, but very quickly fixed once thermostat was set.

Avantatges: The location is in a quite street even the area is so noisy because of teenagers, breakfast was good, reception guys are so nice.

Desavantatges: El arenal is so noisy with teenagers, difficulty to park your car, deposit for iron and kettle.

Avantatges: THIS is more like a Nice hospital. THE acoustic isolation is ok. Nice rooftop with beautifull People

Avantatges: Todo muy bonito

Desavantatges: Hora de salida

Desavantatges: Very loud during evening/night. we had a hard time sleeping

Avantatges: Buen bufet en desayuno y cena.

Desavantatges: El bufet de la cena cierra a las 21.00h y para el horario español es un poco pronto. Esta pensado para el turista extranjero.

Avantatges: Los animadores eran súper majos!!

Avantatges: Near the beach good food nice staff nice rooms nice pool late checkout

Desavantatges: All was good

Avantatges: The staff was very nice, the rooms were clean and the food was really good !

Desavantatges: It’s a pity there wasn’t a room service.

Avantatges: Food. The room. The very short walk to beach. The beach. The pool. Needed to change room as didnt like being overlooked by neighbouring hotel. Staff helped us straight away no quibbles

Desavantatges: Dining room food fabulous But noted that around and under tables could have been swept more often

Avantatges: Location

Desavantatges: Reception

Avantatges: Location and food were great

Desavantatges: Nothing

Avantatges: Relatively close to airport. Beach nearby, pool is nice and big.

Desavantatges: Extras for parking, using room safe etc. All of which is not receipted / included in tax invoice.

Avantatges: The breakfast was perfect and beautifull balcony

Desavantatges: The blanket wasnt clean ,the shower had only so much hot water .they couldnt fix it immediatly.the garbage place was under our balcony .they didnt have water heater and tissue for the room.

Avantatges: The food was excellent! The bed very confortable. The facilities good.

Desavantatges: Pay for the safety box.

Desavantatges: The room was full of ants. While I was changing the room on the reception, the housemaid sprayed insect aerosol in the room and also on my clothes and luggage. Staff proposed me to wash my clothes but I decided to change the place. Near there are better hotels for the same price.

Avantatges: En general todo muy bien el desayuno

Desavantatges: La cama no era muy comoda y faltaba animacion en la zona de la piscina. Un poco de musica quizas....

Avantatges: Clean, not far from the beach, friendly staffs, delicious breakfast

Desavantatges: I don’t have

Avantatges: Le personal fue súper atento y amable, el desayuno incluido estaba muy bueeno y a pesar de estar en el arenal donde esta ubicado el hotel es tranquilo

Avantatges: Good selection of food at breakfast, all very tasty. Staff very friendly and keen to help and suggest things to do

Desavantatges: Tiny swimming pool. No parking for guests, you need to find your own space outside the Hotel that can be a bit daunting on high season

Desavantatges: Poc aparcament.

Avantatges: La cama era comodisima la habitación preciosa

Desavantatges: La cafetería

Avantatges: El personal de limpieza hace mucho ruido, no paran de arrastrar las sillas y las camas, y muy temprano. El personal de recepción fantástico y el de la cocina y del bar.

Desavantatges: Menos ruido por la mañana con el personal de limpieza

Avantatges: La decoración

Desavantatges: El aire acondicionado estaba justo enfrente de las camas y pasabas frío aunque lo pusieras al mínimo, y si lo apagabas pasabas calor..

Avantatges: The breakfast was really good, great choice of vegetables and cakes!

Desavantatges: There was only tortilla twice ;)

Avantatges: Me gustó la cama! Y la atención del chico de recepción

Desavantatges: Pues el buffet del desayuno... Algunas cosas eran recalentadas del día anterior....

Avantatges: Room was nice, breakfast exceeded our expectations and staff was very friendly. As we celebrated our wedding anniversary, hotel prepared a little surprise for us. Thank you for that. We loved it!

Desavantatges: The pool was a bit small.

Avantatges: We booked this hotel as we arrived on a late flight and needed somewhere reasonably priced near the airport and The Fenix fitted the bill. Rooms were fine - a good size with good air con and a comfy bed. The young man on reception was really welcoming and helpful when we arrived at midnight.

Desavantatges: The best you could say about breakfast was that is was adequate. The dining room is badly laid out and there was a queue for tables

Avantatges: Value for the money. Clean a renovated rooms. Pretty quiet location.

Desavantatges: Breakfast was just ok. Stuff not very helpful, just the lady who checked us in she was great. Rooms nice, the outside of the hotel needs little renovations.

Avantatges: Personal, y ubicación.

Desavantatges: No tiene ascensor, si vas con maletas.....y con piernas mal.....no es recomendable.

Avantatges: El personal, tanto el de limpieza como el de recepción, atentos y amables.

Desavantatges: La clientela. Jóvenes de procedencia alemana que carecen de sentido cívico, probablemente por estar fuera de su país.

Avantatges: Friendly and helpfull staff. Breakfest.

Desavantatges: Entire hotel very noisy almost all night,unappropriate for families. Parking close to the hotel challenging. View from window into dirty yard. Very cheap unstable beds. Mildew in showerbath.

Avantatges: Everything perfect. And personal is really kind. Little balcony, enough space on mattress. Recommended.

Avantatges: El balcón y la localización y las vistas

Desavantatges: el baño tenía la taza del WC suelta, además el WC estaba sucio cuando llegamos a la habitación. Y la mampara de la ducha se cerraba y abría a su antojo y era incómodo.

Avantatges: No nos gusto nada

Desavantatges: No recomendable, sucio, alquile habitación con aire acondicionando y al llegar nos dieron una habitación sin aire acondicionado, con ventiladores sucios. No recomendable

Avantatges: Desayuno correcto tipo buffet. El personal era muy amable. Bien ubicado para dar un paseo por la playa o cenar/comer cerca

Desavantatges: El edificio es antiguo aunque está reformado en parte, lo cogimos de pasada para una noche y tuvimos la "suerte" de que hubiera jóvenes alemanes alojados muy ruidosos, y apenas pudimos dormir. Esta muy cerca de la zona de playa y fiesta. Carece de ascensor

Avantatges: Location was excellent, staff very friendly.

Desavantatges: Breakfast was crowded and hard to get a table/seat together

Avantatges: Location: next to the beach, next to bus station, staff very friendly nad helpful,, prize adequate to quality, very good choince for 3 nights in Arenal

Desavantatges: Everything was ok, only small problem with little number of contacts in the room on third floor

Avantatges: Friendly staff and Breakfast

Desavantatges: Not having air-conditioner

Avantatges: Cerca de la playa

Avantatges: Room staff location

Avantatges: Habitaciones amplias y personal muy simpáticos

Desavantatges: Los ascensores son un poco lentos y pequeños

Avantatges: Me gusto en general todo, volveremos, estaba muy céntrico de todo

Desavantatges: Lo que me gusto menos era la comida, podría ser mucho mejor, la báscula de maletas pesaba menos de lo normal.

Avantatges: Had no problems in the hotel at all. Rooms are spacious and with the fantastic range of food in the canteen you'll find what you like. Met some wonderful people, working in the hotel, who made my stay absolutely amazing. Great hotel, great location and great price. Regards to Magda, Martin, Olivia, Maria (bar), Taras, Francesco and canteen staff. The guest from room 943.

Desavantatges: Got nothing to complain about.

Avantatges: todo.

Desavantatges: la comida.

Avantatges: A lot of entertainment during the day and also after dinner! Good breakfast!

Desavantatges: The mattress was not very comfortable and the guests were noisy! The food was not very good.

Avantatges: El trato del personal es impecable. Destacar a las camareras del servicio buffet, en su mayoría mujeres, se mostraron muy competentes, trabajadoras y eficaces. Igual que el personal de limpieza de las habitaciones. La comida estaba bastante bien en calidad y variedad excepto el desayuno que variaba sólo el tipo de fiambre y ya está.

Desavantatges: La ducha era ducha adaptada a personas con movilidad reducida. El soporte para el grifo estaba bajo por lo que obligaba a ducharte cogiéndolo. Además tuve que apretar la tuerca ya que se salía todo el agua. El agua el primer día no se regulaba bien, después parece que se solucionó. No tenía mampara, tenía una cortina de plástico que se quedaba a unos 10 cm del suelo por lo que mucha funcionalidad no tenía, salías con riesgo de resbalar. Las camas incomodísimas; en mi caso bien el colchón porque me gustan duros pero la almohada era una tabla de madera. Mi amiga justo todo lo contrario. Colchas y cortinas sucias. Iluminación deficiente, muy muy deficiente. Enchufes había 4 en la habitación. 1 al lado de la cama (yo tenía que cargar el móvil de pie), 3 debajo de la tv de los cuales estaban ocupados 1 por la tv y otro por una lamparita. Teniendo en cuenta que mi amiga y yo íbamos con dos móviles, dos smartwatch y 2 power bank y solíamos secarnos o plancharnos el pelo... imaginad. Eran puros malabares. A pesar de ir con todo incluido el servicio es de pensión completa. No hay servicio de comida 24h. Se sirven bebidas de 11 a 23h. Y las comidas son las 3 diarias con un horario cerrado.

Avantatges: Location super and food was excellent.

Avantatges: Excellent choice - good variety of foods to suit all tastes. Great location close to beach. Short walk to many restaurants and good local shops/pharmacy/tourist information office. Very good local transport links to Palma city, airport and places of interest. All staff very friendly and welcoming providing excellent service.

Desavantatges: Everything was good.

Avantatges: El tratamiento muy bueno

Avantatges: Great food and all inclusive. Close to the beach and shops. Nice staff and great themed evenings for children and adults. Good value for money I highly recommend.

Desavantatges: No parking spaces when renting a car. Rooms must be refreshed and especially air conditioning

Avantatges: All :) nice, very, very clean, food for all taste, for this price this is all exelent :) you have nice watch from all rooms.. people who comeing are very nice, friendly, family people, but there is also young people, and couple :) reception people are very kind, sweet, everything is great :)

Desavantatges: All things are great ;)

Avantatges: Swimming pool, bar, lovely staff. Despite the dislikes, we’d come here again but earlier in the year. Probably message and request a room a bit higher up. My girls first time aboard and they’ve loved it

Desavantatges: Uncomfortable bed. Very noisy on the 3rd floor & not keen on a lot of the food, so we ate out a lot

Avantatges: The food was ok

Avantatges: Todo, desde la limpieza hasta el bufet en desayuno y cena

Avantatges: Excelent breakfast and dinner. Very nice receptionists and location near to the sea and supermarket. The room was equipped exactly as described and as we expected.

Desavantatges: Little bit noisy, especially in the morning (about 7 am) when I still wanted to sleep. Also I was expecting room with view at the sea (we were living at second floor, so we could see only swimmingpool) but never mind. Overall it was great holiday and great hotel and services at such price.

Avantatges: El bufet estaba muy bien

Desavantatges: La zona donde esta el Hotel està muy sucia (los alrededores)

Avantatges: Affordable hotel with proper service. Variety of food is good, the hotel is situated approximately 200m from the beach. Good choice for people who want a relatively cheap hotel that provides all the basic services.

Desavantatges: I would rate the quality of the food around medium. Breakfast is pretty good, dinner is ok but obviusly not a restaurant quality. Rooms are ok although sometimes you can hear noisy neighbours. Parking is not really possible around the hotel but there is a big parking spot about 5 mins walk from the hotel.

Avantatges: Very nice and polite staff, good food, sometimes they give us paella to the dinner. Breakfasts also were good. Our room was clean, but staff did not change bed sheets. View from the window-to the swimming pool and to the sea!

Desavantatges: staff did not change bed sheets

Avantatges: La comida en especial las cenas, muy buenas y variadas. A los amantes de las paella y fidehua la pasaran muy bien. La media pensión fue lo maximo

Desavantatges: Que dejan fumar en la terraza de la habitación esto hace que fumen con las puertas de la terraza abierta y el humo entra por los ductos de aire acondicionado y se comunique el olor a otras habitaciones.

Avantatges: Good and varied food, very good for the price we paid. Close to Eroski and Mercadona supermarket.

Desavantatges: You have to climb a hill to get to the hotel, hard to find a free parking place near hotel (there is a free parking ~5 minutes walking from hotel)

Avantatges: El personal excelente amable y súper atento. La comida buena, limpieza habitación buena

Desavantatges: Las instalaciones algo antiguas..

Avantatges: Buen servicio, camas perfectas para descansar. Buen buffet y gran amabilidad de todos los empleados del hotel.

Avantatges: Overall it was a good experience, the food was good and also the staff was very friendly

Desavantatges: Unfortunately it was very noisy especially in the morning

Avantatges: La atención personalizada

Avantatges: Very clean hotel compliments to the domestic staff who did an excellent job with a smile & a hello not all staff on reception were that friendly Good variety for breakfast but need look at the hot plates as breakfast like beans eggs etc a little cold. Second time at Don Pepe overall pleasant experience & good location.

Desavantatges: See above

Avantatges: The hotel is very clean and close to the beach. The facilities in the room were great and we could reach the beach in 5 minutes. Lots of good restaurants in S'Arenal.

Desavantatges: Parking close to the hotel is very hard. Parking 10minutes walk away from the hotel is easy to find and the walk is ok.

Avantatges: No me gustó absolutamente nada del servicio que presta este hotel. Al principio pensé que por el precio era una buena opción (algo más de 100 eur la noche), en comparación con otros hoteles que habían en esa misma fecha. Me equivoqué claramente. Ver en el siguiente apartado el escrito de reclamación enviado al director del hotel, que una semana después sigue sin responder.

Desavantatges: Llegué el viernes a toda prisa porque debía marcharme a una reunión y el trato que recibí por la persona de recepción sinceramente fue algo molesto. Se me exigió, creo con un tono fuera de lugar, que mostrara la tarjeta que utilicé para hacer el depósito, algo que teniendo exactamente 18 tarjetas entre mías y de empresa era tremendamente dificil, finalmente me comprometí a revisarlo en la habitación, pero lógicamente las tarjetas de empresas rara vez viajan todas conmigo, motivo por el que no pude enseñarle la tarjeta e inexplicablemente tampoco quiso el chico que le firmara el recibo. De todas formas es la primera vez que en un hotel, y créame que muchos meses vivo más en hoteles que en mi casa, me solicitan esto. Además de todo esto, debo añadir que ninguna noche he podido dormir o descansar de forma medianamente normal, ya no solo porque las habitaciones no están bien insonorizadas del exterior sino porque hay conductas en su hotel totalmente incívicas y molestas que ni se controlan ni se reprimen. Ayer mismo, tuve que amenazar con llamar a la policia en la habitación de al lado porque tenían la música muy alta cerca de la una de la madrugada, por no hablar de que desde mi habitación la 514, cuando alguien abre un grifo en la habitación de al lado, es imposible conciliar el sueño. El domingo, al llegar de comer, y habiendo salido de la habitación a las 12:10h observé que mi cartel de no molesten, que yo por la mañana había dejado en modo limpiar habitación había sido girado y lo atribuí a que algún gracioso, alguno como los que han picado en repetidas ocasiones de madrugada en las puertas, lo había girado. Me dirigí a la persona de limpieza y me dijo que su horario había acabado y que no era su problema. Mientras yo le explicaba la situación y le hacía entender que no era mi responsabilidad llegó la supervisora y le ordenó a la chica que hiciera la habitación de inmediato. 45 minutos después tuve que ir en busca de la empleada porque allí no había aparecido nad

Avantatges: The hotel is situated 5-7 minutes walking distance away from the beach. The place has a 24 hours reception desk.

Desavantatges: The room was cleaned only once during our four nights stay, even though we put 'make up my room' sign twice.

Avantatges: La ubicación, cerca de la playa, de los restaurantes, cerca del paseo marítimo, el desayuno está bien. También hay facilidad para aparcar el coche cerca del hotel.

Desavantatges: Del hotel me gusto todo, lo único a mencionar a modo genérico es el turismo de la zona, la gran mayoría son turistas alemanes, incluso había camareros alemanes que no entendían lo que les pedías en español. Nosotros viajamos en septiembre no sé si durante otra época será igual.

Avantatges: Nice , good staff , clean room

Avantatges: Cama muy cómoda, la limpieza del hotel, los cruasanes muy buenos.

Desavantatges: El agua caliente sale a intervalos por falta de buena regulación.

Avantatges: Property is very well located and close to the beach. Staff are friendly and very helpful.

Avantatges: Good location, clean, very close to the sea. Quiet place

Avantatges: La atención del personal . Muy buena ubicación

Avantatges: The location, the comfortable bed and the big balcony.

Desavantatges: The bathroom was a little small

Avantatges: Great location, near the beach, bus stop, lots of cafes. The balcony is big.

Desavantatges: Room cleaning was not very good quality. One long pillow for the whole bed. The balcony cleaned rarely.

Avantatges: Despite the accommodation being a hostel the rooms were perfectly clean and had air conditioning. The breakfast was nothing too special but ok!

Desavantatges: Our toilet did not work that well but despite that everything was fine!

Avantatges: The staff at night was super nice guy and very helpful and funny. The breakfast was a bit simple but still value for money.

Avantatges: Nice and clean hostal. Friendly en helpful staff. The location is excellent near the beaches, bars and restaurants.

Avantatges: The Staff was super friendly from the beginning till the end. The TV in the room was very big.The location was extremely good, 15 mins by public bus from the airport, and very close to the action - but far enough from the noise,

Desavantatges: The air conditioning in the room was a nightmare. We tried everything but could not get it to work properly. Sometimes in was hotter in the room than outside. And we couldn't open the balcony door because of the noise

Avantatges: El hostal es básico pero acorde al precio. La cama está bien y la ducha también. El desayuno es muy básico pero por este precio no se puede pedir más

Desavantatges: No hay ninguna percha en el armario y tampoco el secador de pelo que figura en la descripción de la habitación. También hemos echado en falta una silla para apoyar algo. La mesilla es una banqueta de tiras de tela con lo cual no se puede dejar nada encima sin que se caiga al suelo ! Además, no me volvería a alojar en ese hotel porque no tiene ningún canal de TV en español. Es un hostal pensado exclusivamente para alemanes

Avantatges: We didn't like the fact that the room was not thoroughly cleaned. We also did not like the attitude of 1 employee there, but we loved this Spanish woman who was very kind and helped us a lot!This place is only for 1 night stay,not for more.

Avantatges: Nada

Desavantatges: Abstenerse de ir españoles, la verdad que desde la llegada daba muy mala impresión, con un monton de gente bebiendo cerveza y dando gritos fuera sin contar con que lo primero que te encuentras al entrar son dos personas durmiendo roncando en el sofa de la entrada y lo unico bueno era que era estabamos en la 4 planta con lo que el ruido de la fiesta que montan abajo durante las 24 horas del dia no se escuchaba mucho. El desayuno muy escaso y la limpieza muy escueta, no barren ni el suelo de arena. Y lo peor es el trato del personal de recepcion que no hablan español y nos dijeron que podiamos ducharnos antes de coger el vuelo y luego fue mentira, no nos dejaron ni entrar al baño solo entrar al hotel a coger las cosas. Por no decir que el guarda maletas es un baño publico sin llave y que si no quereis que os roben no dejeis nada alli ya que a mi me quitaron un sombrero, una toalla y un cojin para el cuello y cuando le pedi explicaciones al de recepcion ni me miro a la cara, me ignoro. Pésimo la verdad.

Avantatges: Accommodation, cleaning service, breakfast, price, close to the beach, very nice and helpful employees...

Desavantatges: Slow Internet

Avantatges: Staff were friendly helpful.

Desavantatges: The hotel was 90% occupied by groups of young people, mainly German and Dutch, who were drinking all day. We changed room after the first night having been woken at 3am with people returning from night cubs and continuing to party all night. The change in room resulted in only a small improvement as these groups were everywhere throughout the hotel.

Avantatges: The position of the hotel is on silent place what we enjoyed. There was enough meal on the breakfast and dinner. The coffee, beer in the bar was great. The service for storing bikes was also very good.

Desavantatges: We were 14 persons and even we booked the hotel 3 months before, the reception has split us around all the hotel and even after one day we had to change the room, next time we want to reside together and not 5 min walk away. We were there as cyclists and the disadvantage was we could not get the breakfast as a package. That would be very helpful if the people are starting very early and do not need to eat at 6 in the morning.

Avantatges: Very kindly staff, good location, positive atmospher

Desavantatges: I would be happier if breakfast and dinner were more different

Avantatges: Breakfast was varied and very tasty. Everything was fresh. The dinner buffet was also varied and tasty. The staff at the reception were always very friendly, efficient and helpful, namely Eddie and Patrícia who spoke good English! The room was big as well as the bathroom. On our late arrival we had a meal awiting us in the restaurant, though it was 11 pm! We stayed on the 5th floor which had a lovely terrace with chairs and we could enjoy the sea view. Very close to the beach and a good supermarket.

Desavantatges: I was very surprised to find out that the staff in the dinning room did not check who had half board so anyone could use the buffet without being asked about their room number...I questioned the reception and they said the dinning room staff had a list but they simply did not check it...The guests were terribly noisy at night but I can understand it was almost impossible to control them as there was only one security guard and the noisy guests shouting at inappropriate hours were hard to control, as well as their loud music. Back to the guests...there was a sign in the swimming pool area forbidding ball games but some guests simply ignored it and the staff would turn a blind eye on them! On the beach it was very bad as there was always very loud music brought by some beach goers and lots of empty cans and bottles, even if the beach was cleaned every day! Plus the problem with adults playing ball games and hitting you with the ball while you were relaxing in the sun! It was difficult to get out of the shower as there was little room between it and the bathroom door!

Avantatges: The only thing we liked was the shower room which was clean, modern and the shower was vvery good.

Desavantatges: Extremely expensive for the standard of the room, which was extremely basic, not even a decent amount of shower gel or shampoo No kettle , beds were small, hard, furniture very basic, we could not leave the window opened because the balcony was accessible from other rooms. The area is horrible, full of louts shouting at night, drinking and vomiting on the pavement.

Avantatges: La limpieza del hotel

Desavantatges: Que para ir a las calas queda lejos

Avantatges: Good breakfast, great location, awesome rooftop pool with bar and sea view, rooms are very small but got all what’s needed for few day holiday

Desavantatges: Room wasn’t very clean

Avantatges: L'esmorzar abundant i força bé. L'habitació molt àmplia i confortable, tot i que els matalassos eren de molles i no m'agraden gaire. El personal estranger, molt amable i amb atenció en català excel·lent. El personal nacional, cap esforç a entendre't en català. Sorprenent.

Desavantatges: Les manades de turistes incívics que van a aquest tipus d'hotel a divertir-se.

Avantatges: Good location. Breakfast and dinner amazing, special thanks to Felix, Naila and Oana. The reception staff helpful and friendly.

Desavantatges: Cleaning should be done better and the staff should be more attentive at the guests requests. We asked to fix the TV that doesn't work and they didn't do it.

Desavantatges: Habitació i llits massa petit

Avantatges: Nice pool. Big balcony. Good location close to beach.

Desavantatges: Foods in the morning buffet was disappointing. Not good coffee. Food quality was not good. Dinner was not included.

Avantatges: El trato del personal es excelente

Avantatges: Nada

Desavantatges: Lleno de escaleras. Los ascensores insuficientes para tanta habitación. El a/a hace mucho ruido. No hay parking ni cerca ni lejos. Debes dar vueltas por un barrio masificado hasta tener suerte de aparcar y luego ir con la maleta hasta el hotel por calles empinadas. Tampoco tienes opción a poder comer nada allí si no tienes la pensión incluida. Alrededor no hay sitios donde comer. Y por último, en el bar de la piscina te sirven la cerveza en vaso de plástico.

Avantatges: La limpieza y el espacio pero sin nada de servicios, primera vez que me cobran por tener la nevera en el cuarto

Avantatges: La pisina

Desavantatges: en el momento de reservar pedí 2 camas separadas con la distancia entre una y otra. A parte un dia antes de llegar les llamé por teléfono para recordar si lo tienen en cuenta y me lo dijieron que si. Pero al llegar en la habitación tenian 2 camas puestas juntas, eso parecia a una cama matrimonial. Por motivos personales para mi era un criterio importante que las camas tuvieron la distancia entre una y otra.

Desavantatges: Para mi, el desayuno era demasiado tarde.

Avantatges: La piscina

Desavantatges: Me desaparecio dinero en el hotel

Avantatges: The staff was helpful.

Desavantatges: No free wifi ! !

Avantatges: Nothing

Desavantatges: The hotel was clean BUT... on your website u should say it is for GERMANS not british breakfast food horrible will never book with you again

Avantatges: Very small chose in food. Didn't like it too much. But it's not bad aswell. Wouldn't stay there again. Specially with kids. Avarage.

Desavantatges: Food. Staff looked a bit stress. Only 3,4 staff in all holet. So I wouldnt blame them. Pool not impressed. All inclusive didn't give you much choisein food or drinks. Bevarages between the meals was few salat and some bread.

Avantatges: The property is very well located, 10mins driving from the airport, convenient shops around, 7mins walk to the beach. We got given a triple room with balcony. The room wasn’t massive.. but we all comfortably fit there for the 2 nights.

Desavantatges: One of the beds was broken, you can still sleep in there but you feel it. And I’ve also noticed that the rooms weren’t hovered when we arrived.

Avantatges: Location was the best . And price for few nights stay perfect

Desavantatges: Should be more options of food

Avantatges: Place, reception was very kind, pool

Desavantatges: Miss fridge

Avantatges: La atencion de las camareras y recepcion

Desavantatges: No iba el aire acondicionado

Avantatges: Food was well cooked and tasty! Chef was very nice and he was smiling all the time! Staff was awesome!

Desavantatges: I liked everything!

Avantatges: The hotel was very comfortable. Beds were comfy. The food was amazing!!! Both breakfast and dinner exceeded our expectations, Dinner had 10-15 dishes to choose and it was different every night. Breakfast also very very tasty. The fruit was always fresh and tasty. Deserts so so various. We never ate better.

Desavantatges: When we came to check-in, the Slovak girl was working. She wanted to place us in the hotel across the street that I specifically didn't want so I had to show her all proofs of booking specifically this hotel. She eventually gave us the room on the ground floor, poolside, where people can just enter your terrace from the outside. We really did not want the room on the ground floor since we were robbed last year in Greece (Lefkada, Agios Nikitas, Santa Maria rooms), so we politely asked her to give us upper flor. She understood what we were saying since we are for Serbia (we were not happy the way she treated us), so she was not interested in helping us. So tomorrow we asked a different guy to change our room, which he did (this guy was nice, we called him Antonio since he looked like Banderas). He gave us the room on the second floor, opposite the pool, at the end of the hall. But as it turns out, on that side (opposite the pool), they have the central airconditioning exhaust outdoor unit. This is something that must not be next to the rooms. It was working all the time so so loudly. It sounded like we are standing next to the bus. It lasted all ten days, it was really disturbing. We had to sleep with everything closed and sealed. We really liked the hotel but this noise was unbearable. Be very very careful not to get the room opposite of the pool at the end.

Avantatges: The room was clean and with a lovely view to the swimming pool.The bed was extremely comfortable.The swimming pool was nice and clean with the bar near by were we was able to get nice drinks (one of the best mojito i had ).The breakfast and dinner had a large selection of food that we enjoyed it and the drinks ,even we had to pay for extra they were ridiculously cheap.It was a great value for money I will definitely come back again

Desavantatges: No much to dislike,maybe the location due The distance from the beach after a long day in the sun and to many cocktails

Avantatges: Rooms kept very clean. Towels changed daily. Variety of food at breakfast and dinner. Sunbed comfy.

Desavantatges: Mattresses for sunbed need renewed. Some loose tiles. Bit disappointed Sun not in area till 11am.

Avantatges: Nice pillows and clean bedding. Very nice housekeeping staff. Reception staff, not so much. A bit of flexibility with check in time would be good.

Desavantatges: The bath was not full size and the water pressure was so strong, when you used the shower, it hit against the wall and passed over my head. So neither the bath or shower were fit for purpose. You had to pay €40 to rent a mini fridge for the week. Also a charge for the safe.

Avantatges: La ubicación perfecta, cerca de la playa y del aeropuerto, la zona bien aunque imagino que en verano será un agobio, habitaciones limpias y buen servicio de limpieza. La piscina bien y la terraza genial para tomar algo, los chicos del bar los más simpáticos y serviciales con diferencia.

Desavantatges: No tiene aparcamiento, los horarios del desayuno bien pero la cena cierra demasiado pronto, la bebida se paga. Poca luz en los baños, no cepillo de dientes. Un solo ascensor para todo un hotel me parece muy escaso.

Desavantatges: Ruido de guiris

Avantatges: Comfortable rooms, good dinners, nice location

Desavantatges: Chargeable WiFi, absence of refrigerate in the room, a lot of noises ( from pool, walls are too tiny)

Avantatges: Lo que más me gustó fue la atención de la chica de cabello largo oscuro que nos atendió al llegar en recepción (llegamos a las 13:00hs); me gustó la limpieza de la habitación, la atención del chico del bar del ipanema Beach que estaba en la noche. Me gustó que podía cambiar de ambiente usando las instalaciones de los dos hoteles. Las bebidas del todo incluido eran de calidad! En general todo cubrió mi expectativa.

Desavantatges: La comida era un poco repetitiva, pero no mala. El ruido de una habitación a otra, pues se escucha literalmente casi todo, nos enteramos de la intimidad del vecino. En el baño faltaba luz. NNe gusto que tenia que dejar 10 euros de deposito por el mando a distancia. Me entere cuando llegue a la habitación. El impuesto de turismo lo pedían en metálico.

Desavantatges: You have to pay for WIFI

Avantatges: El servicio era muy amable y simpático y la limpieza de la habitación era impecable

Desavantatges: Que solo hubiese un ascensor para todo el hotel y el buffet era bastante simple, se podría mejorar

Avantatges: la hora de irnos de alli

Desavantatges: Desde el momento de llegar ya nos sorprendio la acritud del recepcionista. Te cobran por todo y al CONTADO¡¡¡. pagas impuesto por turismo (4€ dia y persona) pagas por tener wifi (4 € por dia y solo para un aparato), tienes que pedir el mando de la tele pues llegas a la habitación y te encuentras que los tienen en la recepcion y claro como es gratis pues al recepcionista se le olvido entregarnoslo a la llegada y asi con todo... Nos quejamos 3 veces del mal funcionamiento del aire acondicionado(funciona pero no enfría) y ni caso y lo mismo paso con el agua caliente(te pasas tranquilamente 20 minutos con el grifo abierto hasta que empieza a salir agua caliente). Te escuchan pero no toman medidas. la insonorizacion brilla por su ausencia y la intimidad casi igual. A la hora de las comidas te obligan a llevar la tarjeta con el numero de la habitacion y no se para qué pues la mayor parte de los dias entrabas al comedor y no habia control.