Santa Cruz de Tenerife hotels

Avantatges: Personal excelente.

Desavantatges: La habitación estaba limpia pero carecía de algunas comodidades (sin bata y sin pantunflas).

Avantatges: Piscina y ubicación increíble Personal complaciente

Avantatges: Todo genial. Instalaciones excelentes. Un lujo

Avantatges: Todo genial. Instalaciones excelentes. Un lujo

Avantatges: Perfect stay

Desavantatges: Nothing

Avantatges: todo perfecto. el mejor hotel de santa cruz sin duda alguna

Desavantatges: nada

Avantatges: Staff were super nice and efficient. It’s a beautiful property. Gym was very nice.

Desavantatges: The shower glass didn’t work properly so every time I showered the floor flooded. Scrambled egg on breakfast was really bad. Orange juice was also quite bad.

Avantatges: Great SPA, excellent breakfast and very gastronomic restaurant PAPA NEGRA

Avantatges: Very little. The lobby and shared reception rooms were nice, but the bedrooms themselves were really poor.

Desavantatges: Very dated rooms, not been refurbished for many years. Over bath shower that leaked everywhere and very dirty (black between the tiles that had been there so long that the stone itself was getting stained black). Rough repair work where previous fittings had been removed and replaced with different ones. Staff were not welcoming or professional (didn't even ask us how our stay was). Vastly over priced for the quality. Definitely not a 5 star room, 2 to 3 star at best.

Avantatges: Room available when we arrived. Lovely decor in the hotel. Facilities very good.

Desavantatges: Check in was very long so much to answer etc

Avantatges: It’s very hard to fault the Mencey. We have stayed on many occasions and it a superbly run hotel. The breakfast is excellent and varied.

Desavantatges: Nothing

Avantatges: Excelente relación calidad/precio. Muy bueno el SPA y en general la comida

Desavantatges: Pobre conectividad WIFI en la habitación

Avantatges: La piscina

Desavantatges: El ruido

Avantatges: desayuno, ubicación, instalaciones, oferta de restauración.

Desavantatges: habitación amplia pero mala insonorización con el exterior, parking disponible pero acceso complicado si vas con mucho equipaje

Avantatges: Location, cleanliness, comfort of the bed was all amazing

Avantatges: Good front desk people. General cleanliness of the entire structure. Location nearby three shopping centers, however little bit far from the city center. No large offers of good restaurants in the area. Only available restaurants were located inside the shopping malls. Good breakfast. The restaurant/cafeteria located in the hotel was good.

Desavantatges: I had booked a “club room” thinking I had the best of the available rooms as it was the most expensive and was described with an area of 30 square meters which offered a lounge available for customers. To my great disappointment, the room was tiny, without a small table and an armchair, without the set for coffe / the preparation, located in an adjacent building, away from the reception, on the first floor overlooking a building and the lounge was limited to a corner with a coffee machine and a selection of sweets. I don't understand what the added value was for spending about 30 euros more than the other available rooms. The rooms located in the “club room” sector was priced same for big and small rooms. I do not know why they give me the smallest one also considering that the very few guests were on that section.

Avantatges: The room and bathroom had this little extra space which made it comfortable and had everything needed including luggage podium, closets, working desk and a bidet. The breakfast was excellent with eggs, tomatoes, jamon iberico and cheeses, along with the usual other stuff. The location was quite good around 15-20 minutes from downtown. The glass elevator was amazing with nice view along with the jacuzzi and gym on the top floor.

Desavantatges: Only minor things. Check-in was not available when we arrived at ~11am and we had to wait for a couple of hours having waken up very early in the morning. Of course standard Checkin time is later but with efficient planning you can get the customer happy. The parking was 12 euros a day but they offered us a few hours of free parking until the room becomes available. The excellent breakfast didn't have any lettuce.

Avantatges: Location is perfect, easy to reach from TFN, which was my main concern staying one night on Tenerife before travelling on to another islands. Buffet breakfast was OK, had the appropriate selection and coffee was also good.

Desavantatges: I could spend only 10 hours in such a nice hotel between my flights,

Avantatges: Tranquilidad

Desavantatges: Falta iluminacion y camas separadas

Avantatges: Amabilidad y buen servicio

Desavantatges: NADA

Avantatges: El desayuno es mejorable, pero la habitación es correcta, y está limpio. La cama es cómoda, pero el uso de los nórdicos no acaba de gustarme, o pasas calor, o frio....

Desavantatges: Desayuno mejorable.

Avantatges: Céntrico, muy cómodo

Desavantatges: Nada, todo genial

Avantatges: La atención del personal

Desavantatges: Nada l

Avantatges: Confortable bed.

Desavantatges: Some mouldy grout on the bath walls.

Avantatges: Excelente aunque mi habitación fuera interior y las vistas eran feas

Avantatges: La super cama exelente Y el salon bastante bien

Desavantatges: El baño pequeño bajo nuestro punto de vista

Avantatges: Large rooms and swimming pool, solid breakfast, helpful staff...

Desavantatges: Close to the main road, quite noise and smelly sometimes, traffic exhaust . A bit outdated furniture.

Avantatges: Habitació molt gran i llit molt cò,ode

Desavantatges: El preu de l'esmorzar és car en relació al que s'ofereix. Tot i que és bo, però poc variat

Avantatges: All the staff were very friendly and extremely helpful.

Avantatges: Great location. The tall man on reception was estupendo!

Desavantatges: All was fine

Avantatges: La habitación es amplia con terraza y limpia. Perfecta ubicación

Desavantatges: El desayuno es pobre para lo que vale

Avantatges: The rooms were lovely and clean and the shower was really good. All staff were friendly and efficient.

Desavantatges: Although we thought the restaurant opened at 8.00pm, it was actually only a few tables by the bar area that were available to eat. The food however was good as was the service.

Avantatges: La recepció del hotel es molt agradable i el personal encantador i servicial. L'habitació amb balcó molt ample. L'esmorzar molt variat i bo.

Desavantatges: Las instal·lacions son bastant velles, han fet algunes millores pero amb poca gracia, el bany te els penjadors altisims i no hi ha cap a prop de la dutxa, no saps on deixar la tovallola, les rajoles no es veuen netes i les juntes encara menys. Las coxineres eran molt grogues de velles. Las tovalloles las canviaven cada dia tot i que no las deixabem a terra perque no calia. Las tovalloles netes feien olor a fregits com si el magatzem estigues al costat de la cuina.

Avantatges: Muy cerca de la zona centro, bien ubicado, piscina excelente, y trato del personal exquisito.

Avantatges: La amabilitat i voluntat de ajudar i col.laborar en la resolució d'un problema. Ha estat fantàstic tractar amb autèntics professionals. Moltisimes gràcies

Avantatges: Habitación de buen tamaño y acogedora. Balcón con vistas a la piscina. Recepción 24 horas.

Desavantatges: Zona donde era dificilísimo aparcar o incluso parar a descargar las maletas.

Avantatges: everything from hotel to location and staff was very good

Desavantatges: the hotel did not have a money exchange service, but there was cash machines nearby

Avantatges: Rl personal molt atent. Tot impecable

Desavantatges: El coixi massa baixet....x dir algo

Avantatges: Perfect

Avantatges: great breakfast, clean and comfortable.

Desavantatges: Location a bit off the city center.

Avantatges: We use this hotel quite a lot when CD Tenerife are playing at home, perfect location for the ground.

Avantatges: En Cristian i la Rosa,excel.lents professionals al menjador. Sensació d'amplitud,tranquil.litat,magnífica vista.

Desavantatges: Piscina tancada

Avantatges: Spacious rooms at good location

Desavantatges: Facilities are moderate

Desavantatges: Instalaciones anticuadas y desayuno muy escaso. Artículos de aseo en el baño muy escaso (no peine, no dentífrico, no afeitado)

Avantatges: - La cama es increíble, pra vivir en ella 24/7

Avantatges: great nothing to muc h trouble

Desavantatges: my partner not in hospital not your fault

Avantatges: overall just a fabulous stay and staff were super nice

Avantatges: Very well adapted for disabled persons with ramps and elevators everywhere.

Desavantatges: While decent, the breakfast buffet had a smaller selection of foods than we had expected from a 4-star hotel, especially in terms of pastry (no chocolate muffins or croissants here).

Avantatges: Location, space of room was great.

Desavantatges: Maybe a balcony.

Avantatges: Spaciousness and brightness. All areas were very clean. Good shower comfortable bed. Parking available. Staff were very pleasant. We did not eat in the restaurant but there seemed to be a good choice and it was reasonably priced.

Desavantatges: It was a bit far from the centre of town.

Avantatges: Location excellent, opposite lovely park and within 10 minutes walk of good restaurants. 15-20 mins walk into town centre. Staff very pleasant and helpful. Breakfast very good and Hotel Restaurant had very good value Menu del Dia served lunch and dinner. Pool on roof very small. Car parking (8 euros per day) entrance in next street and garage quite big for Spanish hotels. One way system complex and no roadside parking. Air conditioning very good and quiet. We were upgraded to a bigger room.

Avantatges: Personal amable, excel·lent situació i bona relació qualitat/preu.

Desavantatges: Neteja una miqueta justa.

Avantatges: The room was well equipped and the bathroom was modern and well done. There was a lot of space. The bed was great.

Desavantatges: The superior double room had only one window (door to the interior terasse). Basically the room had the window to the hole in the building. It felt quite claustrophobic. I would expect a 4 star hotel to have a proper exterior window at least. The spa area is not at all nice as it looks on the pictures.

Avantatges: hotel recomendado 100%. Limpieza impecable atendimiento muy bueno. El hotel dispone de unas instalaciones nuevas y con excelente estado. Seguro q cuando vuelva a Santa cruz lo elegire sin dudarlo. El sitio donde está ubicado zona trankila pero céntrica.

Avantatges: Habitación y ubicación

Desavantatges: Todo perfecto

Avantatges: El trato del personal

Desavantatges: Nada

Avantatges: Un parking muy complicada e incómodo

Desavantatges: El parking

Avantatges: Modern and spotless room! Great value. Was really surprised how lovely it was. The nicest 4 star I’ve stayed in!

Avantatges: Hotel muy recomendable, con habitaciones confortables y zonas comunes muy animadas. La comida del restaurante es buenísima. El personal siempre muy atento.

Desavantatges: El parking es algo complicado si vas con coche grande.

Avantatges: Location .parking. breakfast

Avantatges: La situacion y la amabilidad del personal

Avantatges: This hotel is beautiful in an amazing neighborhood. The hotel is very nice and the rooms are amazing. We were 2 families, one with 3 kids and the other of 2 adults only (my parents). We received room 450 for me, my wife and 2 of our kids and room 451 for my parents and one of my kids. Room 450 is a beautiful suite with 2 bedrooms, an amazing bathroom, and a small living room. The room was beautiful and the amenities were great. We had a problem with our bathroom that really affected the stay (please see below). Right near the hotel, there is a beautiful large park and the buildings in this area are very nice. We had a very nice time walking around the hotel. Breakfast was good with a very nice variety. Overall I recommend this hotel.

Desavantatges: We had an issue with our bathroom that we couldn't use it. The shower had such low water pressure, we couldn't use it. I've complained around 7 PM at the front desk, and they promised to send technical service. I've called again after 30 and 45 min. No one arrived. Eventually, around 10 PM we received another room (550) to use. It was too late for us so we used my parent's room shower (room 451), we were 7 people using that shower. I'm disappointed with the way the staff at the hotel handled this situation, by the time they offered us the other room, it was too late for us to move and it wasn't reasonable to go and take a shower on another floor. But assuming that your shower will be OK, it is a very nice hotel.

Avantatges: Me gusto mucho el diseño, confort y ubicación del hotel.

Desavantatges: La habitación era algo pequeña y mirabas por la ventana y a dos metros tenía un edificio y era como un patio interior.

Avantatges: Location and generally high NH standard.

Avantatges: La ubicación es el punto fuerte.El personal muy amable y la limpieza muy bien.

Desavantatges: Las camas matrimoniales son muy pequeñas,de 1,35m.,lo cual no se corresponde con el precio dd la noche.Tuvimos que pedir cambio de habitación para dormir cómodas a otra con dos camas unidas.Mala insonorización dentro del hotel.En la hab. no te ofrecen agua de cortesía.Cogimos la del minibar una pequeña de 0,5l. (marca de la tierra) y nos la cobraron a 3,5 €

Avantatges: Personal extraordinari. Hotel net, ben ubicat i amb una correcta relació qualitat/preu.

Avantatges: Rooftop bar!

Avantatges: El trato y limpieza

Desavantatges: Precio excesivo del garaje por día y, además, este es muy incómodo. Zona céntrica pero ruidosa

Avantatges: Excellent location. Friendly staff. The bed was very comfortable.

Desavantatges: Only one elevator for a six storey building.

Avantatges: Very comfortable hotel in the centre of Santa Cruz. Staff were very friendly and helped me with a garage for my bicycle. Close to restaurants and bars, yet silent during the nights.

Avantatges: The hotel is close to the port, right in the centre of Santa Cruz. The receptionists were very helpful, they recommended a good car hire nearby and provided all the other information we needed. The room was comfortable and clean. We really enjoyed the breakfast, including excellent coffee.

Desavantatges: There was a bit too much noise in the street (partygoers). Closing the window did not help much.

Avantatges: Size of room, breakfast, location

Desavantatges: I especially requested a queen size bed and it was confirmed by mail. I'm 1.90m and my wife 1.65m. When we arrived the bed was a small "cama de matrimonio" 1.20 or 1.35 I did not measure it. At least too small for my wife and myself. We have been in various NH hotels from Alicante, Valencia, San Sebastian etc and were always very happy with the room and the bed. This one did not fit our needs nor requirements and we had a bad night

Avantatges: La cama muy cómoda, la ubicación genial, la limpieza muy bien

Avantatges: Location

Desavantatges: Small room

Avantatges: Great host who stayed longer to welcome me arrive when plane arrived later and booking.com rang to confirm details - v helpful

Avantatges: El trata desde el momento de la reserva fue muy cercano con Carmen y a mi llegada todo fueron atenciones. La casa tiene un encanto muy familiar. Es ideal para pasar un par de días

Avantatges: Charm and character of the building. Plants everywhere...

Desavantatges: The bed could have been more comfortable...

Avantatges: Gracias por todo, Carmen!

Avantatges: La decoración e historia de la casa, y por supuesto el trato recibido por parte de la casera.

Avantatges: El trato del personar, era muy cercano y agradable y la ubicacion

Avantatges: La amabilidad de la dueña y La ubicación

Desavantatges: Ruido del exterior

Avantatges: Personal amable y dispuesto, con buenos consejos sobre la ciudad. Buena situación, céntrico y a 300m de una zona de copas.

Desavantatges: No dispone de ventanas dobles por lo que a nivel de ruido es como dormir con la ventana abierta. Solo posee un cuarto de baño completo y un toilet para todo el establecimiento.

Avantatges: Owner Carmen very friendly and accommodating.

Desavantatges: Single beds with not-very-comfortable foam mattresses. One bathroom between 10 people, thus not very clean at times. Lukewarm hot water. Bedrooms at front of house (=most of them) very noisy due to surprisingly-busy narrow street.

Avantatges: Liked the Canadian style. Carmen was a delightful host

Desavantatges: We had a room to the front which was very noisy at night. But our choice as we liked the sea view

Avantatges: Superb location ,nice people.

Desavantatges: I was located in Ground floor room no.4 The window opening leads to the close yard ,where can people smoke .So if someone smokes in the yard u have all the smell in your room.

Avantatges: Friendly staff with lots of recommendations of restaurants and tourists attraction in the city and island.

Avantatges: Molt bé i molt correcte, com sempre.

Avantatges: View, breakfast, the service.

Desavantatges: Movistar on TV was advertised as being in your room ... this was wrong, it was only in the restaurant. A bit of trade description error!

Avantatges: Perfecte com sempre, el meu preferit de Santa Cruz

Avantatges: Another lovely stay at this hotel. Brilliant location. Very comfortable beds, good shower and friendly staff

Desavantatges: Nothing to dislike

Avantatges: Great location. Wonderful value of money. Comfortable bed. It worth to paid for the breakfast and dinner.

Desavantatges: The bathroom was a little small, but the shower pressure was great.

Avantatges: Rooms were very comfortable and included every convenience . Really good location Very charming and helpful staff

Desavantatges: The food options are ok but not gastronomic but a minor point as so many eateries within walking distance

Avantatges: good breakfast, wide variety and good service great location good free wifi

Desavantatges: bed was too hard, not very comfortable noisy upstairs

Avantatges: Todo su entorno...fácil abceso...y un personal ejemplar

Avantatges: La ubicación

Desavantatges: Que la habitación estaba comunicada con otra con una puerta y se escuchaba todo del otro lado

Avantatges: Muy bien la relación de calidad precio limpieza todo muy correcto

Avantatges: La ubicación, y la habitación muy cómoda y limpia.

Desavantatges: El horario de la cena, debería ser hasta las 23 de la noche.

Avantatges: Very comfy beds and an excellent great value breakfast

Desavantatges: Lovely city but far from other locations E.G.Puerto de la Cruz and tenerife South airport but if car hired all places easily accessible on main motorway (I forgot to bring my license).Savings on Northern Hotels help to pay taxi to south. Be careful of scammers in electrical/camera shops - always check internet prices first and don’t listen when they tell you its the latest or improved model.Hotel is wonderful and staff helped greatly in planning our outings.

Avantatges: We had a very nice stay in this hotel. The room, the bed was comfortable and clean. We got shampoo, shower gel, shave kit, toothbrush with toothpaste. TV and a fridge were functional. Breakfast was fantastic - good variety of dishes, orange juice seemed to be freshly squeezed!

Desavantatges: It's a pity a little bit that there was no balcony in the room.

Avantatges: Good location, nice swimming pool

Desavantatges: Too small single room

Avantatges: Wonderful and very professional staff. Quality food. Good facilities and location. Kuddos!

Desavantatges: N/A

Avantatges: Me gustó mucho todo en general, la ubicación es perfecta. El hotel renovado, muy cómodo.

Desavantatges: Alregistrarnos preguntamos por productos sin gluten y me comentaron que al menos en el desayuno sí habría... Finalmente no fue así, solamente pudieron ofrecerme unas galletas saladas... Sugiero que al menos tengan pan y/o galletas. Saludos,

Avantatges: Cama muy cómoda. Habitación limpia. Muchas amenities en el aseo. Ascensor. Tiene mesa y silla. Desayuno de buffet, muy amplio, con zona dulce y salada, y delicioso. El restaurante del hotel, teniendo en cuenta la calidad, está bien de precio. Amabilidad de la camarera del restaurante. El wifi funcionaba bien. Buen precio, para la calidad del hotel y sus servicios. En el minibar, había dos botellas de agua de cortesía. No está en el centro, pero realmente, en máximo media hora andando se llega a cualquier sitio.

Desavantatges: La ducha es muy moderna, pero poco operativa: la mampara sólo cubre media ducha, y el plato está a la altura del suelo, por lo que el agua se sale con facilidad. El diseño no debería estar reñido con que cumpla su función.

Avantatges: Very clean, nice food.

Desavantatges: We had to argue to get our room with balcony. They had put us in one with a terrace.

Avantatges: La cama muy cómoda y sobre todo la almohada. Genial

Desavantatges: Todo genial

Avantatges: Nada.

Desavantatges: Habitación muy pequeña. Desayuno desastroso. Personal poco comprometido. Pedimos dos cafés en el bar del hotel y nunca llegaron. Lo mejor del hotel..... la fachada.

Avantatges: Las habitaciones son excelentes y la atención es muy buena

Avantatges: El personal de recepción amabilísimo . La cama excepcional

Avantatges: la ubicación el hall los geles y champús Es un hotel tranquilo

Desavantatges: Necesita reforma Las habirtaciones individuales son interiores Con una ventana que da al pasillo Los baños no tienen grifería termostática cosa que hoy en día en un 4**** es básica

Desavantatges: Buena ubicación pegado al tranvia.

Avantatges: L'amabilitat de la directora

Desavantatges: No hi havia tele a l'habitació

Avantatges: El personal

Desavantatges: Hacia un poco de frio en la ducha para ducharse

Avantatges: Muy limpio, el personal muy amable

Avantatges: The location was perfect for exploring Santa Cruz and near to the bus station to be able to get around Tenerife.

Desavantatges: The noise from other occupants, ie, slamming of doors and cars honking horns in the early hours of the morning.

Avantatges: Beds comfy and clean

Desavantatges: Shared bathroom with an open door. No or almost no car park space

Avantatges: La cama era muy cómoda, y que nos dejaran una nevera pequeña fue muy de agradecer.

Desavantatges: Lo único es que las puertas pesan muy poco y el viento siempre las cierra dando portazos por sorpresa

Avantatges: Everything was good. As pension or hostel should be. Location is ok and stuff was friendly and helpful.

Desavantatges: Location from the city center was a little bit far. But if you are a walker than it's fun to walk down and up hill.

Avantatges: El cuarto de por sí es espacioso y puedes optar por almohadas buenas. Limpian tu habitación todos los días y los baños están siempre muy limpios. El encargado es muy amable y simpático.

Desavantatges: Todo bien.

Avantatges: Good location with easy access to public transport into centre and to La Laguna. Basic coffee and toast breakfast for €2 available in ground floor café where lunch & dinner also available at very reasonable price.

Desavantatges: Bedside lights both not working & reported to owner but not fixed. This is my only complaint.

Avantatges: La ubicación es buenísima, en pleno centro. El desayuno tiene una buena relación calidad/precio. El camarero que atiende el desayuno es servicial y educadísimo.

Desavantatges: Pedí una habitación individual con cama doble (sujeta a disponibilidad) y me dieron una habitación de esas características pero de fumadores.

Avantatges: The bathroom was very spacious and clean. Also the beds were quite comfy

Desavantatges: Walls are very thin, airco didn't work, a lot of noise from outside (as in airco rumbling noise) so yeah.. We didn't have a lot of night rest basically

Avantatges: Terraza y vistas

Desavantatges: Una luz espejo del lavabo fundida Poca presión de agua en la ducha

Avantatges: El personal muy agradable y concretamente el trato de la persona al cargo de los desayunos excepcional durante los tres días de estancia. Muy bien ubicado y habitaciones amplias.

Desavantatges: El precio de ser un hotel tan céntrico es lo complicado que es aparcar en la zona. Lo compensa con la cercanía de un parking a un par de minutos andando.

Avantatges: The location was easy to find. Beds, matress, towels, pillows, and closets in excelent conditios. Very pleased with the personnel and their wish to please. We are very happy with their attention and will to pease. We are certainly going to visit again and recomend to our friends.

Desavantatges: There is nothing we can think of not liking, very pleased with everything.

Avantatges: Excellent location, stores, cafeterias and locales in close proximity! Staff helpful, reliable, friendly! Clean rooms, comfortable beds, clean linen and towels on a daily basis. This was our second stay here! Would definitely prefer another one, if we have the chance for a third visit to Tenerife. Highly recommended! :) :) :) :) :)

Desavantatges: Can't think of anything

Avantatges: The hotel location was quite central and convenient though parking is an issue unless one uses a paid parking. The breakfast was good with quite a few choices but the best part was the view from the breakfast room!

Desavantatges: We stayed 2 nights and the room wasn’t cleaned at all during our stay neither were our toilet supplies/ towels changed or even the bin emptied! The covers on the bed were quite thin and not tick enough for comfort. Because the room was quite tiny, the TV directly against the bed had a bright blue light that was disturbing in the dark. Hence there was need to cover it up with clothes as there was it was difficult to find the switch to turn it off!

Avantatges: Nice place, fast servis in lobby, bed good, fine wifi, buffett good and variety fine, cleaning and sheets good.

Desavantatges: No aircirculation in bathroom, smelling and humid from showering through bedroom, water out of shower when used, muggle in shower. Breakfast hold in another hotel/house. Parking difficult if not ordered in advance.

Avantatges: Extraordiàriament bent situat i cèntric.

Desavantatges: Res

Avantatges: el desayuno, la seguridad y la atencion del personal.

Desavantatges: la poca agua caliente en la ducha, dificil acceso con veiculo para el equipaje.

Desavantatges: la llàstima és que no hi hagués aparcament a l'hotel i que pels esmorzars haguessim de desplaçar-nos a l'hotel de davant (vam suposar que devia ser temporal, per reformes o algo)

Avantatges: El buen atendimiento del personal y la ubicación...

Desavantatges: No me gustó el ruido generado en la calle y los pasillos colindantes

Avantatges: Amabilidad del personal y limpieza

Desavantatges: Nada

Avantatges: Location. Near to the old town and ferry port.

Avantatges: Ubicacion

Desavantatges: Mal olor en el baño y lavabo tupido.limpieza mejorable

Avantatges: ubicacion

Desavantatges: interior

Avantatges: Lovely stay, it is a one star I paid less than €35, location, bed, WiFi, shower, staff were all really good. I even had a view of the sea from my room. Would stay again.

Avantatges: Location was good, walking distance to the city. 8 euros for parking garage. WiFi is good.

Desavantatges: Very noisy during the whole night. Shower is very tiny and shower head falls of. Bed sheets with holes in it. Very warm in the room

Avantatges: Clean, comfortable, quite best pleace i slept i Santa Cruz. And will sleap here again next time i'm in Santa Cruz.

Avantatges: Location Staff very friendly

Desavantatges: All ok

Avantatges: Friendly stuff, clean room, perfect location

Avantatges: Trankilidad

Desavantatges: Que antes de tu hora de salida ya te están avisando para limpiar la habitacion

Avantatges: Su ubicación y la amabilidad del personal

Desavantatges: Las habitaciones no están nada insonorizadas, se escucha absolutamente todo a cualquier hora del día y de la noche

Avantatges: Good value and good location. Friendly staff. Stayed there on two occasions.

Avantatges: Not big, simple, but very clean and friendly hotel in good area! Very close to everything. Amazing price! We love it. When be back at Tenerife-choose Pensión Mova again ♥️

Desavantatges: I

Avantatges: Superb location- quite at night and in the day-friendly staff-good value for money

Desavantatges: Hmmm- we can’t complain about anything

Avantatges: Lokality is not so pretty, but it is close to center of city.

Avantatges: Great value for this clean comfortable accommodation in a good location with pleasant staff.

Avantatges: El personal era amable en el tracte.

Desavantatges: Necessita neteja a fons i una mà de pintura. I un ascensor.

Avantatges: El personal i els coixins

Desavantatges: No hi ha ascensor, però es puja bé

Avantatges: Buena ubicación, personal agradable,

Desavantatges: Sábanas la primera noche estaban sucias, las cambian día siguiente, con moco en que no ha cambiado hasta 3 días después. No hay aire acondicionado. No había nevera o tetera en la habitación. Entrada de puerta parecía como si hubiese sido forzada y nunca la repararon

Avantatges: El personal muy amable Las camas muy cómodas y la terraza fenomenal Muy bien situado y el desayuno muy variado

Avantatges: The comfortable beds and pillows, the balcony over the square, the fridge...the staff on reception and in the breakfast room were excellent, thank you.

Desavantatges: There wasn't enough choice of cooked food for breakfast

Avantatges: La ubicación y la amplitud del dormitorio

Desavantatges: Ducha, temperatura de la habitación

Avantatges: Beds comfy...clean...friendly reception....location excellent

Desavantatges: Cleaning ladies make alot of noise in corridors in mornin....

Avantatges: Desayuno bueno, cama cómoda

Desavantatges: Falta mantenimiento. Instalaciones antiguas

Avantatges: El personal muy amable y colaborativo. Muy bien situado muy céntrico

Desavantatges: El baño era un poco antiguo y necesita una renovación

Avantatges: 1. Unbelievable Room! Very Clean and well Desgined 2. We had a Really Good Check in Experience. The woman in Check in was Really helpful, she managed very quickly a Parking for us. Well done to Managment for choosing her. 3. Very Good Location, exactly in the Center! 4. I rate the Hotel as 3 Stars Hotel 5. Very Big Bath Plus Big Balcony

Desavantatges: Nothing!

Avantatges: The staff were very friendly, I had a great vacation. Gracias.

Desavantatges: Before I left the hotel there was a power cut so I was unable to charge my phone or get boarding passes printed. It happens. Not to worry.

Avantatges: The staff were very friendly and were always willing to help. Great location, near of almost everything.

Avantatges: The staff were great! Very helpful and nice! The location was amazing. More central is impossible.

Desavantatges: Sometimes we heard sounds from outside (streets and hall).

Avantatges: The staff are very efficient and also very friendly..

Avantatges: It was great and the location was great

Desavantatges: No air con

Avantatges: Didn't have breakfast but cafeterias close by and very good value.

Desavantatges: Tea and coffee making facilities in the room. Advertised as having a mini bar but the fridge was empty.

Avantatges: The room was well equiped, with air conditioning, fridge and the bathroom was nice and clean.

Desavantatges: It was a little bit noisy sometimes and there was a weird smell coming from air conditioning.

Avantatges: Nice, clean room Well stacked with basic amenities including a hairdryer

Avantatges: We only needed to stay one night and this hotel was perfect for that. Liked having a balcony. The beds were very comfortable and having a mini fridge in the room was a great! Everything was nice and clean in the room. The vending machine on the ground floor was just good value for money. There was a really well stocked supermarket nearby with fresh produce on offer. A little further down the road was an excellent bakery

Desavantatges: The location was ok but I thought we would have easier access to the cruise terminal to board a P&O ship due to the pictures showing a ship docked close by. It cost 10 euros in a taxi to reach it - not the end of the world

Avantatges: Very quiet room and decent bathroom.

Desavantatges: The bed was uncomfortable and in plastic, which makes you sweat.

Avantatges: Muy limpio y terraza grande. El personal es muy atento y agradable.

Desavantatges: Que no tiene ascensor.

Desavantatges: Zumbido de la caja eléctrica de conexiones en la habitación

Avantatges: Simple hotel, located on the first 2 floors of a massive condo (typical Spanish style), in a nice area just 5/10 minutes outside the city center. 24 hours reception with cordial staff. I got a backside room, which was quiet. Common spaces and room -even were nothing special- were clean, and furniture almost new. In general, this hotel is an "Ok" option for 1/2 days transit in Santa Cruz, not for holiday purpose. It is without any expectation but still it is a good value for money.

Desavantatges: On my opinion the room is too small, and the toilet too. No window and no bidet in the toilet. There is no possibility to have breakfast in the hotel.

Avantatges: Easy parking and pleasant walk along the Rambla to the city centre.

Desavantatges: Needs an iron and ironing board and tea and coffee making facilities.

Avantatges: Muy bonito hotel, con una decoración de diseño que me gustó mucho, y una atención y limpieza perfectas

Desavantatges: No entiendo que un hotel de este precio no disponga de ascensor, y que el "minibar" sea una pequeña nevera vacía, que hace ruido durante toda la noche.

Avantatges: NADA

Desavantatges: Es muy viejo y muy sucio bastante sucio ( las cortinas con sangre, las Sábanas sucias, el colchón más duro que la pared...)

Avantatges: la tranquilidad y la buena ubicación la muy buena zona de aparcamientos muchos aparcamientos

Desavantatges: This is my first complaint, and really not something would normally do although I feel this is needed. First of all unfriendly staff. Bedding wasn’t clean and smelt badly. Very loud and noisy. And worst of all the fan wasn’t powerful at all and the heat in the room made it unbearable to to sleep.

Avantatges: Location, location, location . Nice staff , super cheap

Desavantatges: Everything else

Avantatges: The breakfast on the roof terrace is good

Avantatges: La ubicación es buenísima

Desavantatges: Muy antiguo, falta de enchufes, no tiene WiFi, mucho ruido, no tienen gel y champú, el mobiliario muy viejo y desfasado, la pintura de la habitación muy mal, iluminación mala... En definitiva le hacía falta aunque sea un lavado de cara

Avantatges: La ubicación es perfecta, en plena calle castillo, una de las principales

Desavantatges: El apartamento es muy pequeño y bastante cutre, ademas se escuchaban muchísimos ruidos durante la estancia, la limpieza en si deja mucho que desear, pues la habitación es bastante antigua. La relación calidad precio no es nada buena, no lo recomiendo.

Avantatges: La localización y la amabilidad del personal.

Desavantatges: Esta demasiado anticuado. Solo dos enchufes en toda la habitación. Entra mucha luz en la habitación porque los toldos estan comidos por el sol y la antigüedad. Necesita una reforma urgente.

Avantatges: Location is perfect.

Desavantatges: The room is simple. Bad is unconfortable. You can hear a noise from another room. Breakfast is two choise and always the same...

Avantatges: La cama

Desavantatges: El desayuno pesimo

Avantatges: Very central

Desavantatges: Nothing

Avantatges: Location perfect, economic option if you need one night stay , wifi works in azotea, where you are served breakfest too. Very nice If staying longer you might prefer to have a balcon. Room had large windows to open but it was guite hot, with no aircondition. Anyway we were content, you are in the middle of beautiful old town with its restaurants and shops.

Avantatges: ??

Desavantatges: Smells old and humidity room. The room I slept in should not be rented out to anyone. No air either because it is in the middle of the building and with that that it's smells old and humidity it is extra bad. I didn't eat breakfast because I didn't understand what the waitress asked when she asked what I would eat. No internet in rooms, just on roof.