Santa Cruz de Tenerife hotels

Avantatges: Personal excelente.

Desavantatges: La habitación estaba limpia pero carecía de algunas comodidades (sin bata y sin pantunflas).

Avantatges: Piscina y ubicación increíble Personal complaciente

Avantatges: Good location for accessing city centre, comfortable, professional, friendly and helpful staff.

Desavantatges: As above

Avantatges: Productos canarios en el desayuno y los jugos de frutas

Desavantatges: Me sorprendió que un hotel de este tipo no tuviera calefacción, aunque después de pasar frío una noche a la siguiente ya teníamos un calefactor en la habitación

Avantatges: Uno de los cinco estrella con la mejor calidad/precio que conozco...

Desavantatges: La conectividad WIFI en la habitación es manifiestamente mejorable.

Desavantatges: Te solicitan la hora de llegada y luego la entrada es cuando corresponde.

Avantatges: Estilo colonial con gusto y perfección

Desavantatges: La larga espera (casi 1 hora) para realizar el check in. Se me compensado con una habitación de mayor categoría que la contratada.

Avantatges: Everything about our stay was first class and exactly as we expected.

Desavantatges: Nothing

Avantatges: Beautiful view from the garden view room, very peaceful, very pleasant staff at reception and a fantastic breakfast

Desavantatges: Nothing to complain about at all.

Avantatges: Everything except the lift.

Desavantatges: The lift did break down with my a few of us in it including a baby. The response time could have been better because the baby started crying and sweating. I had to take his clothes off to keep him cool. The lifts need to be a bit bigger really.

Avantatges: What a wonderfull hotel. Very luxurious in a boutique hotel style way. Beautiful swimming pool, nice bar. And 1 minute walk to everything we wanted to see in the city. We are sure to come back!

Desavantatges: You have to pay extra for the spa - 18 euro's for 2 hrs. In the spa there are couples making out, which I think is not appropriate for this kind of place. It felt akward and not very hygienic. Next time we skip the spa.

Avantatges: hotel was clean and neat service was good staff were all friendly

Desavantatges: we had 2 rooms.. the second room was all the way to the end the balcony of the second room was facing the mountain instead of the sea (room 3980

Avantatges: Lovely and classy hotel in Santa Cruz. Perfect spot to discover the city and visit the nearby park. We enjoyed every moment - especially very comfy beds and the heated pool. Staff was very helpful indeed. I forgot my keys to the Hotel and they sent them to me very quickly. Strong recommendation.

Desavantatges: Check-in took quite a long time - there was overbooking or something. We were a bit frustrated for a moment. Otherwise no complaints.

Avantatges: Perfection in virtually all aspects

Desavantatges: Nothing to dislike.

Avantatges: Location

Desavantatges: Not very well sound insulated between rooms and there were some very noisy guests there making a lot of noise in the early hours but that’s not the hotels fault it was the ignorant guests

Desavantatges: The bed was comfy but the pillows not at all.

Avantatges: Staff was super friendly and helpful! Location was relatively close to good restaurants around the. city

Desavantatges: Room wasn't really clean (trash bin in the bathroom was full at arrival). Ventilation in the bathroom wasn't functional. Beds were extremely uncomfortable. Access system kept on making loud noises every 20 minutes. Internet access is free just the first 7 days.

Avantatges: Desayuno espectacular

Avantatges: Breakfast was great, sauna good, nice view from top, comfortable and clean beds.

Desavantatges: Little free car parking around the hotel.

Avantatges: The bed was very comfortable and the breakfast was tasty (if you arrived there early enough, before the best food was gone). The room was very clean and the staff were friendly.

Desavantatges: This hotel has a serious issue with smoking and they don't seem to be doing anything about it. Our room was filled with cigarette smoke both evenings and nights during our stay there (and I mean filled with smoke not just a scent of it). The smoke seemed to come through the ventilation in the bathroom, which we learned to keep closed during the second day and night (but which made every visit to the bathroom like entering the most smoke-filled bar when smoking inside was still allowed!). We alerted the staff about this during the first night but they could not do anything about it except spray the room. We were promised another room the next day but in the end this did not happen, as the staff mentioned that the other room was filled with smoke after check-out, that guest likely being the cause of the problems. However, the same smoke problem occurred on our second night there as well. In fact, there seemed to be many people smoking in the rooms of this hotel, as smoke could be detected in the hallways and the lift (resulting from guests coming from the rooms, not from the outside). Also, do not park your car in their (expensive) garage, which was the most difficult garage we have ever parked in and will likely result in damage to your car. There was also a lot of noise from the street below. We do not recommed this hotel to non-smokers!

Avantatges: Todo muy correcto y muy limpio. Desayuno muy completo y personal de recepción muy amable. Las camas son comodísimas, todo lo que se puede esperar de un hotel de 4 estrellas.

Desavantatges: Al estar en la habitación 112, teníamos el office de la camareras de piso justo frente a la habitación y las dos noches que nos quedamos, nos despertaron a las 8:00 de la mañana, con voces de un lado al otro del pasillo y el teléfono. Se supone que vas a descansar y al final no te dejan.

Avantatges: The rooms look nice like 4 * star hotel. Great choice of Food on breakfast. All Staff in hotel very helpfull and nice. The rooms has decent size . Hotel has lift with nice view . Ac in the room works well. Internet was veru good everywher in the hotel.

Desavantatges: -There are only four machines in the gym and one do not work. -People smoke a 2 meter from the Gyme ,not nice . -Theres always someone calling us in room and 7 times to wake up ours baby ni night time. ( some Strangers ) -50 % of food on brekfast is not fresh ,but used from day before. I foung a moldy cheese ,marmalade .After breakfast,I had three days of adbominal pain ,then I found 4 lids from milk jars fully moldy . :( -The Windows in the room has very bad soundproof .Hotels located on very bussy/loud road . -The hotel does not have its own parking .There are two options parking on street ( find parking place is like play game in Casino ) or get parking place away from the hotel and pay 12 e par day. -The Hotel is 15 years old ,need adjustments . Sauna and jakuzi looks very used.Restaurant and entrance Hall looks like 3* star hotel no 4* hotel . -In front of the hotel is taxi ,I used them twice .I reseved the firs cab to pick me up an hour and he didnt come at all.Second cab he took me different address and ask me to pay more money.

Avantatges: Todo muy bien, limpio y trato perfecto. Especial mención a la camarera de piso de la cuarta planta, muy atenta y profesional.

Desavantatges: Nada, todo genial.

Avantatges: Un hotel cómodo y tranquilo, cerca del puerto y centros comerciales. Limpio, confortable y con personal muy amable.

Avantatges: Esmorzar molt bé!

Desavantatges: Poca ventilació, no es pot obrir bé les finestres, les vistes al pati interior

Avantatges: Molt ben situat i també a una zona tranquila

Avantatges: Location is very good. The staff and breakfast were also very good.

Desavantatges: My room had an issue in the shower (room 307). The shower design caused the bathroom to become flooded easily when the shower was running. The pillows can be improved

Avantatges: Friendly professional staff. Clean room. Lovely shower. Great breakfast

Desavantatges: I booked to use the swimming pool but be warned it is icy cold and swimming not possible

Avantatges: Excellent room, friendly staff, very good food, excellent breakfast. Hotel is in a great position.

Desavantatges: Restaurant area was cold. Needed a heater.

Avantatges: Cómodo, limpio y atención excelente

Desavantatges: Parking muy pequeño pero si lo reservas no hay problema

Avantatges: Habitació molt gran i llit molt cò,ode

Desavantatges: El preu de l'esmorzar és car en relació al que s'ofereix. Tot i que és bo, però poc variat

Avantatges: Everything good

Avantatges: Very clean. Qualitu breakfast, even though not really extensive

Desavantatges: Bit dusty and not so fresh air

Avantatges: La recepció del hotel es molt agradable i el personal encantador i servicial. L'habitació amb balcó molt ample. L'esmorzar molt variat i bo.

Desavantatges: Las instal·lacions son bastant velles, han fet algunes millores pero amb poca gracia, el bany te els penjadors altisims i no hi ha cap a prop de la dutxa, no saps on deixar la tovallola, les rajoles no es veuen netes i les juntes encara menys. Las coxineres eran molt grogues de velles. Las tovalloles las canviaven cada dia tot i que no las deixabem a terra perque no calia. Las tovalloles netes feien olor a fregits com si el magatzem estigues al costat de la cuina.

Avantatges: La simpatia de personal y la dedicacion. La cocina estupenda y muy rica

Desavantatges: El tema de la carta de la cena era un poco liosa. Esa carta cuando vas para bastantes dias resulta poco variada. O se cambia mas amenudo o se amplia

Avantatges: La amabilitat i voluntat de ajudar i col.laborar en la resolució d'un problema. Ha estat fantàstic tractar amb autèntics professionals. Moltisimes gràcies

Avantatges: Staff were very welcoming and accommodating. Everything perfect. Nice balcony

Desavantatges: Nothing

Avantatges: Room was fairly large and quiet, yet without balcony, bed was comfortable, hot water ran properly, breakfast was good, location is actually alright, not far from the city center and close to a very beautiful park; you can do the Rambla both ways as you go to see Santa Cruz.

Desavantatges: No actual parking. The hotel has one of those tiniest of the tiny parkings existing, which is obviously fully booked even if you specify you need a parking place while booking. So you need to use street parking, maybe in front of the hotel, maybe on the neighbouring streets or, if you are unlucky that day, a bit farther away, like 300-400 metres. But you need a great deal of patience to drive around several times to inspect the possible chances, learn the one way streets while gradually distancing from the hotel. Indeed the receptionist indicates you an area to go search, where usually there is some street parking available, but for strategic reasons one may prefer a place more close by.

Avantatges: Amplitud de la Habitación.

Desavantatges: Nada

Avantatges: Muy cómodo, el desayuno excelente, el ascensor un poco lento, unas vistas maravillosas desde la terraza, buenas instalaciones y la cama súper cómoda

Avantatges: L'esmorzar molt bo i l'atenció del personal excel·lent

Desavantatges: Les instal·lacions es veuen antigues. Ens vam quedar tancats a l'ascensor. La dutxa no funcionava molt bé...

Avantatges: La atención fabulosa, habitación perfecta para pasar varios días.

Avantatges: Ubicación y el hotel en general

Desavantatges: No percibí amabilidad del personal, a excepción de la recepcionista que nos hizo el check in muy positivo al igual que el recepcionista en el check out ,ahora bien, la recepcionista con pelo largo rubia, no identifique el nombre, pues ni responde a los buenos días,es el antítesis de lo que es la amabilidad, lamentablemente no saluda a los clientes y ni siquiera da los buenos días cuando se los das, una pena este contraste pues el hotel y la amabilidad del personal es buena pero esta conducta de cierta persona no es adecuada

Avantatges: Location is the best in the city

Avantatges: El ersonal es muy agradable

Desavantatges: El room service está externalizado y hay que pagar cuando pides, es algo incómodo. Aunque la comida es buena.

Avantatges: Good location, provided all that I was wanting and good breakfast.

Desavantatges: Room was nothing special. Sometimes it was difficult to communicate in English.

Avantatges: Good location a short walk from the ferry terminal.

Desavantatges: El Parking es muy complicado, pero por lo menos lo tienes, otros no

Avantatges: Bedroom was huge and had the ability to go out from the room to the courtyard. Staff all very friendly and helpful and there is a beautiful view from the rooftop pool and jacuzzi

Avantatges: fresh juice machine at the breakfast buffet.

Desavantatges: not to much variation at the breakfast, especially if you stay a bit longer, not very clear non smoking policy or designated smoking areas, neigbours from nearby rooms smoking on patio and drop cigarete buts in front of our room window/terracedoor.

Avantatges: Location, staff

Desavantatges: Room smelled a little stuffy

Avantatges: La ubicación

Desavantatges: El baño olía fatal a bájate, pedí la cena y bastante se baja calidad para precio del hotel

Avantatges: Staff were helpful advising about good restaurants, beaches and Tenerife in general. Comfy rooms which were clean and equipped with the basic stuff for a decent room. Location is great, close to the old town, port and city centre.

Desavantatges: Hotel is missing a gym and pool, which would be expected from an NH in the downtown. Rooms could have a kettle and some complimentary coffee, and sound isolation could also be improved. Breakfast buffet seemed too basic for its price.

Avantatges: The hotel is close to the port, right in the centre of Santa Cruz. The receptionists were very helpful, they recommended a good car hire nearby and provided all the other information we needed. The room was comfortable and clean. We really enjoyed the breakfast, including excellent coffee.

Desavantatges: There was a bit too much noise in the street (partygoers). Closing the window did not help much.

Avantatges: Size of room, breakfast, location

Desavantatges: I especially requested a queen size bed and it was confirmed by mail. I'm 1.90m and my wife 1.65m. When we arrived the bed was a small "cama de matrimonio" 1.20 or 1.35 I did not measure it. At least too small for my wife and myself. We have been in various NH hotels from Alicante, Valencia, San Sebastian etc and were always very happy with the room and the bed. This one did not fit our needs nor requirements and we had a bad night

Avantatges: Muy buen trato del personal y la habitacion muy comoda

Desavantatges: Que habian hecho trabajos de mantenimiento en la caldera y el agua en la ducha salia sucia

Avantatges: Lo mejor la ubicacion, y como es de esperar en un NH, la limpie, a

Desavantatges: La iluminación de la habitación, escasa. El precio, un poco caro

Avantatges: La habitación comunicada

Avantatges: Location is great, facilities are nice

Desavantatges: Breakfast was out of certain items 90 min before closing. Very disappointing, given how expensive it was.

Avantatges: Ha sido una estancia excelente. Únicamente creo que deben mejorar la iluminación de las habitaciones.

Avantatges: Right in the centre of Santa Cruz next to Plaza Espana. Helpful front desk. Very clean Great roof top bar.

Desavantatges: We had trouble regulating the temperature in the room. It was very cold. The bathroom wasn’t very private with a glass window into the bedroom.

Avantatges: La cama y las sábanas

Desavantatges: No tiene gimnasio

Avantatges: Location - easy to find and easy to park the car. Big rums, good breakfast.Nice personal.

Avantatges: En Cristian i la Rosa,excel.lents professionals al menjador. Sensació d'amplitud,tranquil.litat,magnífica vista.

Desavantatges: Piscina tancada

Avantatges: Todo bien

Desavantatges: todo bien

Avantatges: Clean large location

Desavantatges: Empty-no one else there. No soul!

Avantatges: great nothing to muc h trouble

Desavantatges: my partner not in hospital not your fault

Avantatges: Me pareció acogedor, muy limpio y amplio. El personal que nos atendió fue muy amable y dispuesto. Las habitaciones muy amplias y cómodas.

Desavantatges: El aparcamiento del hotel es pequeño y en un par de ocasiones tuvimos que callejear para encontrar donde aparcar, pero enseguida encuentras sitio.

Avantatges: The food. And the service. The tecnical solucions in the rooms.

Desavantatges: peculiar smell of parfumes (?) in the room. Inpossible to get rid of. --I am an allergical. I had sometimes problems with my easy breething,,, (more or less normal...>)

Avantatges: We arrived with a car and it was surprisingly easy as the hotel had their own garage for parking just behind the building. Staff were really helpful and friendly. Breakfast was good, nothing special.

Desavantatges: Rooms were nice and clean; the only minus was early traffic noice as my window faced to street (on the first floor) and the window didn't shut properly.

Avantatges: All perfect. Reception even gave us umbrellas to use! A lovely stay thank you.

Desavantatges: Only the short walk to the outside lift to go down to our tango event when it rained.

Avantatges: Evening meal (Half board menu) superb! Lovely red wine choice from Canary islands, service was excellent! All staff very helpful, and smiling.

Desavantatges: Breakfast, poor choice of hot food. Orange juice undrinkable, water bottles empty. Coffee ok.

Avantatges: Perfect

Avantatges: El trata desde el momento de la reserva fue muy cercano con Carmen y a mi llegada todo fueron atenciones. La casa tiene un encanto muy familiar. Es ideal para pasar un par de días

Avantatges: Historic house built in 1945 owned by local family that now rents out 7 of their room. Wonderfully charming house with typical canarian court yard beautiful building. Owner was super nice and helpful, providing proper local knowledge and recommendations. Felt like being told the real local spots and not like some hotel that tells you to go to a restaurant because they have a commission from them.

Desavantatges: As charming and amazing the house is the house is originally built as a family home so you won’t have a typical reception or on suite bathroom. It’s a communal bath room and you have access to a communal fridge but no kitchen as it’s used by the owner family. But considering the price and the amazing rooms you get I have no problem with it. Beds are a bit old and creeky but I got a room with 3 beds for myself. One of which didn’t creek when moving in bed.

Avantatges: La decoración e historia de la casa, y por supuesto el trato recibido por parte de la casera.

Avantatges: La amabilidad de la dueña y La ubicación

Desavantatges: Ruido del exterior

Avantatges: The pension cejas is an old family run business and the building is interesting. Carmen manages it and she was extremely helpful and friendly, highly recommended.

Avantatges: Nice place with a very good location!!! And Carmen and her family, that runs the place, are so nice and helpful people!! ❤️

Avantatges: Su ubicación y el aspecto de casa señorial que tenía la pensión.

Desavantatges: Quizás habría que tener en cuenta la limpieza, en el sentido de evitar el olor a cerrado de la habitación.

Avantatges: Liked the Canadian style. Carmen was a delightful host

Desavantatges: We had a room to the front which was very noisy at night. But our choice as we liked the sea view

Avantatges: Absolutamente todo! Negocio familiar de tercera generación. Carmen, nieta de los fundadores y actual propietaria, es un encanto. Me dió sabios consejos para mi estancia en Santa Cruz y la isla.

Avantatges: Superb location ,nice people.

Desavantatges: I was located in Ground floor room no.4 The window opening leads to the close yard ,where can people smoke .So if someone smokes in the yard u have all the smell in your room.

Avantatges: Gracias Carmen por tu amabilidad. La casa muy bonita

Avantatges: Historic and grand

Desavantatges: All good

Avantatges: Muy bien ubicado. Central, en calle peatonal.

Avantatges: La cama era buenísima.

Desavantatges: Creo que los Baños necesitan una reforma, de azulejos y el tema de las cortinas .

Avantatges: Ubicación, trato, limpieza, tamaño de las habitaciones.

Desavantatges: Necesita un poco de puesta al día

Avantatges: En el mismo centro de Santa Cruz, y aun así tranquilo.

Avantatges: Very good position in the center,underground parking nearby,good value for the money.

Avantatges: Location ,value for money and comfortable. Rooms were sparkling clean and beds were comfortable

Desavantatges: A little bit dated , but very clean . Rooms aren't very sound proof, can here water at times. This is an area where they will need to improve

Avantatges: Perfect location in the centre of everything, nice and clean rooms and really comfortable beds. We had a beautiful view towards the park and square. Friendly and helpful staff in the reception.

Desavantatges: I am sensitive to perfumes and got a headache when entering the room because of the extreme smell of cleaning detergents. Had to open the windows for a long time to get rid of it.

Avantatges: Good location around food and shopping. Staff was very friendly and even printed out our boarding passes. Nice amenities- room comes with not only shampoo and shower gel, but a shaving kit and make-up wipes. We appreciated the small touches.

Desavantatges: Parking is difficult to find around the property. We parked on the street, but had to move the car by 8am

Avantatges: Excellent hotel in a great location. Good breakfast - all bases coveted.

Desavantatges: Nothing

Avantatges: Rooms really clean and good location

Avantatges: The location, super clean

Avantatges: Love this hotel. Perfect location, rooms clean, great shower and beds very comfortable

Desavantatges: Nothing to dislike

Desavantatges: Que tenga estacionamiento

Avantatges: Beautiful room with comfortable bed and large, powerful shower. We got upgraded to superior room with balcony, which was a real treat, as there are few rooms with balcony. Room service was very good and indeed all staff - reception, bar, restaurant - were very nice and helpful. The location is also great. It's ca. 10-15 minutes walk into town and right beside the hotel is a beautiful park to relax and enjoy the sunshine (or shade) :)

Desavantatges: TV had only Spanish stations. Seemingly there was supposed to be Chromecast (newly installed), but unfortunately this did not work for us. I guess it will be fixed for the next guest. We only slept here, i.e. had not breakfast/dinner booked, which I think was a good choice.

Avantatges: El desayuno con muchas alternativas y además excelente calidad. La ubicación es inmejorable. Esta muy cerca del Centro de la Ciudad.

Avantatges: La situació, l'esmorzar i l'amabilitat és perfecte, però li falta alguna petita reforma per ser un totel top. Val molt la pena per la situació.

Desavantatges: El soroll del carrer tot i ser en un tercer pis, s'escolta massa. L'aire condicionat masas antic, sorollòs i poc eficient. Alfuna petita reparació a fer en general.

Desavantatges: El sopar molt escas i l habitacio al costat del motor del aires acondicionats. Feria molt soroll

Avantatges: Pleasant hotel, located a little away from the "hiking trails". To the left is a wonderful garden, to the right along the boulevard in ten minutes you can walk to the promenade. Across the road is a casino, around the corner is a supermarket and cafe. Quiet at night. Very rich breakfast buffet. I made a mistake by booking a single room with a window on the patio. The patio is a closed well of approximately 2x2 meters and there is no fresh air and light in the room. The hotel staff reacted with understanding to my request and for a small surcharge moved to a double room for individual use. After that, “life got better”: I spent the last days in Santa Cruz with pleasure and was able to appreciate all the delights of the hotel! Thanks to the staff! I’ll come to you again!

Desavantatges: I do not like to get up early on vacation and usually one of the last ones comes for breakfast. Apparently, that's why I usually lacked bread, so tasty and crisp! Pity the lodgers!

Avantatges: Limpieza

Desavantatges: Habitaciones individuales no son habitables debido a su reducido dimensión.

Avantatges: Clean standard hotel, walking distance from the port, park and pedestrian areas. Prompt taxi calling service in the early AM hours.

Desavantatges: The room seemed freshly refurbished and modern, but the shower and taps were of terrible design and cheap implementation. It was a mission to keep the water in the right temperature and ... space. My single room had no window to the street which was a rather depressing surprise. Contrary to what the facility list said, there was no tour desk at the hotel.

Avantatges: The Staff were pleasant enough and located next to a lovely park.

Desavantatges: The room was not very spacious especially when the wardrobe doors were open, it was difficult to manoeuvre around.

Avantatges: L’emplaçament és excel.lent, ja que pots anar a peu cap al centre de la ciutat i al passeig marítim

Avantatges: Tiene una buena ubicación.

Desavantatges: No Tiene Parking, ni acuerdos con los proximox

Desavantatges: I liked hotel and employees except for one very rude man at the front desk. He refused to give me information about entertainment, gave me a map and said the information center was down town, he didn't ask me if I was a hotel guest

Avantatges: todo bien

Avantatges: Great location if you are coming in on a ferry or cruise boat.

Avantatges: La ubicación

Desavantatges: La habitación no estaba insonorizada. Tanto la ventana como el balcón de la habitación no cerraban bien, entraba mucho aire por la ventana además de muchisimo ruido. El perdonal de limpieza desde por la mañana temprando haciendo ruido por los pasillos. A pesar de tener puesto el cartel de no molestar me tocaron dos veces a la puerta para limpiar la habitación.

Avantatges: The Hotel is well located and clean. The breakfast is not so great but a lot. We had just one night in Santa Cruz on the day of our arrival and all we needed was a central location and a room With balcony but we didn’t get a room with balcony.

Desavantatges: Las fotos del booking no se parecen con la realidad, el hotel no se merece 3 estrellas, está dentro de un soportal estraño, bastante oscuro, instalaciones del año la pera. Gel de ducha en unos sobres como en los hostales... Almohadas de estas que están llenas de bolas.... Y lo peor es que desde que llegamos a eso de las 17:00 hasta las 23:00 en el restaurante del hotel había una fiesta a tope que reasonaba en todas las habitaciones y en la calle, pues parece ser que el cumple de una tal llamada Marga era más importante para el negocio que lo que el resto de clientes puede buscar en un hotel, comodidad y descanso. A quien me lea que sepa que a 50 m hay un NH le recomiendo pague los 20 euros más que le piden y asi podrá disfrutar de un hotel de verdad.

Avantatges: La ubicación es genial para pasear y hacer ocio por Santa Cruz.

Avantatges: Excellent location, stores, cafeterias and locales in close proximity! Staff helpful, reliable, friendly! Clean rooms, comfortable beds, clean linen and towels on a daily basis. This was our second stay here! Would definitely prefer another one, if we have the chance for a third visit to Tenerife. Highly recommended! :) :) :) :) :)

Desavantatges: Can't think of anything

Avantatges: I liked the location hotel chosen for this. Relaxed atmosphere. Regular towel change and cleaning

Desavantatges: Requested high floor balcony overlooking square got this but only 3rd floor thought could have been higher only a step out balcony Stayed 6 nights sheets not changed through stay. Expecting breakfast in the Capitol hotel terrace overlooking the square but was in a room with strange layout, no views.

Avantatges: The location was in a very central location. Comfortable bed. Good breakfast.

Desavantatges: The terrace was more like a sentry box for one person to stand in. Room too small for 2 people. Smile from the receptionist would have been nice.

Desavantatges: la llàstima és que no hi hagués aparcament a l'hotel i que pels esmorzars haguessim de desplaçar-nos a l'hotel de davant (vam suposar que devia ser temporal, per reformes o algo)

Avantatges: Perfect location. Somewhat noisy during the night, but this could be expected.

Desavantatges: No blankets in the room. As it was not exactly warm at night, blankets would have been good to have

Avantatges: Bed was comfortable, room facilities were good as well a location.

Desavantatges: Very noisy neighborhood. It was also extremely noisy in hotel corridor on early mornings due to stuff.

Avantatges: L'amabilitat de la directora

Desavantatges: No hi havia tele a l'habitació

Avantatges: Sin desayuno/ Bien ubicado a 5 calles de la casa de mi prima

Desavantatges: Todo muy correcto

Avantatges: Friendly manager or owner.

Desavantatges: Rather noisy .

Avantatges: Lo mejor es el conjunto. Si te gustan las pensiones humildes, bien situadas, limpias y acogedoras, ésta está genial. La situación es perfecta si te gusta estar alejado de la zona más turística pero tener lugares baratos locales para comer, parques por los que pasear, etc. El tranvía y el bus paran al lado, y si tenéis coche, desde ahí es muy fácil salir de la ciudad. El bar Alborada, justo abajo, y sus bocadillos de ternera, su comida canaria casera y sus arepas, es un clásico. Además, si te quedas unos cuantos días les puedes pedir una pequeña nevera para la habitación, que podeís llenar comprando en la tiendita que hay nada más cruzando la calle.

Desavantatges: A ver, esta pensión no es un hotel de lujo. La insonorización es bastante mala. Si eres de acostarte tarde y levantarte tarde, muy bien, pero si no, debes asumir que se escucha la música del bar de abajo hasta que cierra, y que cuando otras personas en tu pasillo entran haciendo ruido, lo vas a oír perfectamente, Si esto es un problema para ti, y no eres de ponerte tapones, tal vez no sea el mejor sitio para ti

Avantatges: The location was perfect for exploring Santa Cruz and near to the bus station to be able to get around Tenerife.

Desavantatges: The noise from other occupants, ie, slamming of doors and cars honking horns in the early hours of the morning.

Avantatges: Me gusto la limpieza , la tranquilidad y paz que se siente... buena ubicacion centrico a puntos importantes de la ciudad y la amabilidad y atencion del personal....

Avantatges: Beds comfy and clean

Desavantatges: Shared bathroom with an open door. No or almost no car park space

Avantatges: Everything was good. As pension or hostel should be. Location is ok and stuff was friendly and helpful.

Desavantatges: Location from the city center was a little bit far. But if you are a walker than it's fun to walk down and up hill.

Avantatges: Good location with easy access to public transport into centre and to La Laguna. Basic coffee and toast breakfast for €2 available in ground floor café where lunch & dinner also available at very reasonable price.

Desavantatges: Bedside lights both not working & reported to owner but not fixed. This is my only complaint.

Avantatges: Very warm welcome, host was very friendly with good English. My twin room was really spacious. Super location, close to bus and tram. Very clean. Cafe downstairs for breakfast through to dinner. Strong WiFi (once I had the right password, ask at reception). Three really good night's sleep, thanks for everything

Avantatges: Staff is nice but the English is very basic. It will be a plus to have a kitchen ..

Desavantatges: Far from the main attractions but there is a bus and tram station near by.

Avantatges: 1. Friendly staff (cleaner ant hotel administrator). 2. Next to tramway, so its easy to travel around. 3. There is a coffee, shops near hotel. 4. Every day you get new towel, clean sheets and the whole room cleaned. Really good cleaner!

Desavantatges: 1. You can hear everything in the street and what other people talking in next rooms. T.y sound insulation is the wors i ever experienced in hotel room. You wont get sleep till 23.00-24.00, after that its usually queit.

Avantatges: Excel·lent el tracte del personal. Molt bona situació.

Desavantatges: Des de l'habitació se sentia soroll del passadís. L'aigua de la dutxa no tenia gaire pressió. Els llits no eren massa còmodes.

Avantatges: La habitación muy limpia, espaciosa y muy cómoda. Cuando volvamos repetiremos. Gracias

Desavantatges: Nos gustó todo. La verdad no tuvimos queja de nada

Avantatges: The location for me is perfect, my family live across the street so I was able to park indoors.

Desavantatges: Price point for the time of year I felt were a little bit high, but overall ok.

Avantatges: Me gustó mucho la cama

Desavantatges: Hubiese querido el baño más grande, pero bien. Una repisa más en el baño estaría mejor,

Avantatges: No bother about breakfast as just around corner nice coffeeshop,appreciate very much short distance to city centre.

Desavantatges: For me everything was perfect as I said above,nice friendly and helpful staff,clean,quiet place.

Avantatges: The location!

Desavantatges: The room has nothing to do with the photos. The bathroom was very old, small and had a bad smell.

Avantatges: Good location ,very clean stayed one night prior to cruise

Desavantatges: N/A

Avantatges: Simple property in good location a very short walk to the ferry terminal.

Avantatges: Close to the center of the city. The property has been recently renovated and is very clean and was quiet. Check-in was very easy the staff were very helpful and friendly. I have stayed in three different rooms over the last year and a half, each has its good points. The showers are great, plenty of hot water and great pressure.

Desavantatges: Parking is the only thing you have to take into consideration. The neighborhood where this property is located has street parking ONLY. There is a 24 hour parking garage a couple of blocks away, just a few minutes walk to the hotel.

Avantatges: No breakfast but just around corner lovely coffeeshop with fresh bagettes and pastries,nice friendly staff there. Couple mins to city centre,I appreciated it very much!

Desavantatges: I think nothing to make better there,everything was perfect!!

Avantatges: Este Hotel era un hostal de lo más cutre,ahora pertenece a una cadena Hotelera que reforma antiguos hostales como este,conozco varios de ellos,en su mayoría creo que buena parte de la inversión en reformas la hacen en el Hall principal,recepción,ya que las habitaciones si antes se les podian catalogar de "Cutrísimas y mal olientes",ahora se pueden catalogar de "Cutres",han puesto en todas una pequeña tele de pantalla plana,algunos tienen el suelo de parquet,sigue el mal olor y los baños de las habitaciones individuales es lo más incómodo y reducido que he visto en mi vida

Desavantatges: Si lo que me gustó en impresentable,lo que no me gustó es lo que presentan en las fotos,al menos en la habitación que estuve no se correspondía en nada,decorado,parquet,los colchones se te clavan los muelles de lo viejos que son. Resumiendo ,entre las fotos que ponen en los buscadores de internet y la recepción,creo que han realizado un Marketing que disfraza y resulta engañoso de lo que es la situación real de este hostal,ya que la recepción es de Hotel,pero las habitaciones son las de un Hostal.

Avantatges: Plenty of plugs in room and friendly staff

Desavantatges: Nothing

Avantatges: Nice staff, convenient location, very clean! Amazing value for money and I would definitely book again.

Desavantatges: Stay could be even more enjoyable if the rooms were made a bit comfier. They are good as they are but could easily be improved with a more personal touch.

Avantatges: The staff were extra helpful when we needed more blankets as it was cooler than expected. The location was ideal, easy walking from the ferry terminal.

Avantatges: La amabilidad del personal y la limpieza de la pensión en general y de la habitación. además, la ubicación esplendida en nada estas en el centro caminando y esta muy bien comunicado.

Desavantatges: En verdad me gusto todo, así que no hay nada que no tenga de negativo que contar sobre este alojamiento.

Avantatges: Amables todo el personal

Desavantatges: Bien

Avantatges: La tranquilidad. Buena cama y nada de ruido pese a ser exterior. Aunque no tuviera baño privado, sí había un lavabo en la habitación.

Desavantatges: No dispone de ascensor. Las paredes están asquerosas y tuve que separar la cama porque me daba bastante asco.

Avantatges: Very clean and comfy basic pensionate close to the center. Neighbouring houses are interesting. Shower with super hot water!

Avantatges: good value for the money. The room was clean (bed, table, sink). The location is also good.

Desavantatges: The wifi connection was really bad in the room. At the reception are always older not English speaking receptionists BUT the are very nice and try to help.

Avantatges: El personal era amable en el tracte.

Desavantatges: Necessita neteja a fons i una mà de pintura. I un ascensor.

Avantatges: Location is very near to the city centre and shops. Security is very good Wi-Fi is available.

Avantatges: Location. Good wi- fi. Everything was perfect. Very nice staff. Recommended .

Desavantatges: .....

Avantatges: The place was literally 20 min walk from the Intercambiador de Santa Cruz de Tenerife. The was is very flat and pass through the Mercado de Santa Cruz and a Gallery of Arts and Science. And many restaurants and coffees on the way. Really nice way. Also the staff member at reception is an adorable old man who does not speak very well other languages but he tries and it is a fun challenge helping him to fullfill the entrance form.

Desavantatges: For that prices sincerely everything was very good.

Avantatges: We liked the comfort, location, price, was perfect for a weekend away

Desavantatges: Lift would be good

Avantatges: Our stay in hotel Nautico was for 6 nights and we were satisfied with the comfort of the our room, with the hotel staff (with their basic knowledge of English language but they were very friendly and it was not a problem to make basic conversation) and with the distance to the city center (10-12 minutes by walk) and to the Playa Teresitas (7-10 minutes by bus). Highly recommended place.

Avantatges: Excellent location for both the city and the beach (Teresitas - best beach on Tenerife)

Avantatges: Friendly, helpful management. Very obliging and generous with his advice and information.

Desavantatges: No real facilities on site.

Avantatges: La limpieza

Desavantatges: Que no hay desayuno

Avantatges: Nice, clean room Well stacked with basic amenities including a hairdryer

Avantatges: Calidad precio

Desavantatges: La insonorizacion, escuchas todo lo que sucede al lado de ti, pero cuando todo es todo!!! Lo único malo de este hotel para mi ha sido eso.. que se escucha todo y es un poco desagradable, al menos para mi que me gusta tener cierta privacidad y es que hasta cuando pulsa el interruptor de al lado se nota. Al menos en mi habitación que me ha tocado. Pero no dejaré de ir por ello, pero es el único detalle que no me gusta nada.

Avantatges: Good location. Easy to find.

Desavantatges: It was not very clean. The water in the hotel had problems when I stayed there.

Avantatges: Es muy tranquilo...

Desavantatges: Esta lejo del centro..

Avantatges: Clean, informative and accommodating staff

Avantatges: Simple hotel, located on the first 2 floors of a massive condo (typical Spanish style), in a nice area just 5/10 minutes outside the city center. 24 hours reception with cordial staff. I got a backside room, which was quiet. Common spaces and room -even were nothing special- were clean, and furniture almost new. In general, this hotel is an "Ok" option for 1/2 days transit in Santa Cruz, not for holiday purpose. It is without any expectation but still it is a good value for money.

Desavantatges: On my opinion the room is too small, and the toilet too. No window and no bidet in the toilet. There is no possibility to have breakfast in the hotel.

Avantatges: Muy bonito hotel, con una decoración de diseño que me gustó mucho, y una atención y limpieza perfectas

Desavantatges: No entiendo que un hotel de este precio no disponga de ascensor, y que el "minibar" sea una pequeña nevera vacía, que hace ruido durante toda la noche.

Avantatges: Buena ubicación, personal agradable,

Desavantatges: Sábanas la primera noche estaban sucias, las cambian día siguiente, con moco en que no ha cambiado hasta 3 días después. No hay aire acondicionado. No había nevera o tetera en la habitación. Entrada de puerta parecía como si hubiese sido forzada y nunca la repararon

Avantatges: The position is very good. General facilities, such as toilets and bathing facilities, have some problems. The room is limited and small and looks old.

Avantatges: La atencion

Desavantatges: El ruido en las noches en el pasillo

Avantatges: the location of this hotel is excellent, our balcony faced the main square and yet once the door was closed it was very quite. The room, bathroom and balcony were large, much bigger than we expected for a city centre location. Great breakfast too, with views. We would stay again as the city is lovely, especially this near Christmas, live music, Nativity stuff and general Christmas stuff going on, including a small fun fair.

Desavantatges: The bed was comfy but the one thing that did cause a slight issue, was there were no bed side lamps so if you needed light then the main ones had to go on. But in general this is a great hotel in a lovely city.

Avantatges: Hotel was in a good location near the centre with a lot of restaurants and near to the port as well. Breakfast with good variety and on the top floor with a nice view around the island. All in all stay was as expected.

Desavantatges: Furniture and rooms incl. bathroom are very old fashioned. Especially the bathroom should be renovated. WIFI connection very poor and despite the rooms are big, there was no desk to work.

Avantatges: Quiet and tidy environment. Good hospitality by the staff.

Avantatges: The reception

Avantatges: La ubicación del hotel es muy buena si lo que buscas es estar en el centro. La habitación estaba en la esquina y disponía de pequeño balcón con mesa y sillas para relajarse en la tarde noche.

Desavantatges: Habitación amplia pero el ambiente de la misma está fuera de época. El desayuno bien en cuanto a variedad pero la calidad mala. Baño antiguo pero amplio secador que no funcionaba y parecía del siglo pasado. Camas individuales que al unirlas se deslizaban y nunca cumplieron la función de una doble. Frigo bar que solo mantiene la temperatura sin posibilidad de enfriar nada. Ducha con bañera sin tratamiento antideslizante, presión de agua justa. Calentador individual para la habitación. Almohadas ultra finas y una por cama.

Avantatges: Literally centre of the city

Desavantatges: Too loud and lights during night, but absolutelly just because centre of the city

Desavantatges: El estado de las instalaciones . No eran propias de un hotel , faltaban comodidades elementales

Avantatges: Location and the room with a balcony was fantastic to watch the new years eve fireworks

Desavantatges: Nothing

Avantatges: La ubicación es ideal

Desavantatges: El hotel parece un hostal, carece de imagen, nada moderno, parece que los muebles los cogieron de reciclaje están antiquísimos, y la limpieza no esta todo bien, las mantas estan manchadas, las ventanas sucias de varios días y hasta semanas.........las almohadas no las han cambiado desde años atras, necesita una reforma urgente, es una pena la buena ubicación que tiene y no es compatible con el estado del hotel..

Avantatges: El desayuno está bastante bien

Desavantatges: El hotel necesita una renovación, no de personal que me resultó estupendo sino de las instalaciones. Creo que necesitan modernización. Simplemente es mi opinión

Avantatges: The hotel is located in a walking distance to the downtown area. The reception personnel were extremely helpful and friendly. The room and the bathroom were spacious and clean!

Desavantatges: There is no Wi-Fi in the room, only on the first floor sitting area. They offer you a cable to use for a dial-up connection, however it is very outdated and doesn't work with most laptops. The walls are extremely thin, if you are a light sleeper, like me, get a ear-plugs or you'll be a part of everything your next door neighbors are up to! You can hear every single snore or use of the bathroom, no joke! No coffee maker in the room.

Avantatges: Location is perfect, staff is friendly, rooms are nice and clean.

Desavantatges: The hotel offers breakfast in the nearest caffeteria.

Avantatges: Nothing was good at all. Certainly a place I will NOT be returning to

Desavantatges: Hotel very dated, dark. Lacking basic essentials ( HOT water for shower, shower tray that didnt overflow).

Avantatges: La ubicación

Desavantatges: La ventana del baño de mi habitación

Avantatges: La predisposición del personal a ayudar y la localización

Desavantatges: Preferiría una sola cama algo más cómoda en vez de 3 pequeñas

Avantatges: Excellent location, great day time desk clerk.

Desavantatges: Night desk clerk couldn't speak English. WiFi was OK but only available in 1st floor lounge. Nice little next door cafe for breakfast.

Avantatges: La Ubicación y la facilidad para llegar y todo me queda cerca

Desavantatges: El colchon de la cama son un poco blandos.

Avantatges: Very close to the bus station.

Desavantatges: Generally ran down and in need of major refurbishment. The room stank of old people's house. There was also a lingering toilet smell near one of the beds, perhaps a draft from the room next door. Very noisy at night, you can hear everything they say outside or in the adjacent rooms. The bed wasn't particularly comfortable.

Avantatges: Lugar tranquilo, sin ruidos , en una zona también tranquila. Buen lugar para descansar

Desavantatges: Se anuncia wifi gratis, pero solo es en zonas comunes. No hay en las habitaciones

Avantatges: I had coffee next door/ It was fine/

Desavantatges: The lights in the srairway

Avantatges: L'amabilitat del personal. Coneixia l'hotel d'altres estades i tot i que no és modern i el bany és una mica antiquat, és correcte i, per a mi, està ben situat.