Hotels a Madrid

Avantatges: We completely enjoyed our stay at the Hesperia Madrid. The staff is incredible. They are so helpful and kind. The hotel is a small boutique hotel above the hetic area around the Prado, so it is a bit more quiet. There is a 4 star restaurant in the hotel. We had a beautiful room on a high floor with lots of light and a lovely marble bath. I would definitely stay there again!

Desavantatges: Nothing I didn't like

Avantatges: La ubicación y el encanto del viejo mundo. Un gran vestíbulo y comedores

Desavantatges: Los muebles y alfombras de los pasillos necesitan ser renovados

Avantatges: El personal era deliciosamente entusiasta. El entorno era precioso!

Avantatges: The room The location The general ambience

Desavantatges: We reserved a room with breakfast thru 'get a room' and surprised to see that it was not a buffet breakfast!!! for getting the buffet breakfast we needed to add some more money.... Not all the recommendations of the concierges were good, sometimes it seemed like they recommended places that they had personal interests/connections in.

Avantatges: The beds were amazingly comfortable, the housekeepers were not only very amusing but extraordinarily nice. The hotel was insanely clean and had a very comfortable feel to it, as if a lot of fancy people had been through it over the years. The location is good, but not great, for accessing most of the touristy stuff in Madrid. But I found the Prado (directly beside the Ritz) to be horrifically overcrowded compared to some of the other museums like Sofia Reina just down the street. Note: Not really easy to access via metro, I'd recommend taking a taxi to/from.

Desavantatges: Take the following review with a grain of salt. I am a young person who grew up poor and wanted, for once, the "Ritz" experience: While I am a big fan of trying new things, I have to say that the Ritz experience just wasn't for me. I don't mean to be crass, but if I had a fistful of fives - I can think of a few places I'd rather spend it than tipping the endless stream of people trying to help me with things. Additionally, there is a little doll that you place on your door if you do not wish to be disturbed. Note: Don't leave the doll up for very long, because if you do, they will call your room until you answer so that they can ask when the next time they can come in your room is. I nap maybe... 2-3 times per year at most, and I am severely irritated that they felt the need to call during my biannual nap to ask me when they can come in my room. Instead of changing my sheets 3X per day, how about leaving me the hell alone when I have my DO NOT DISTURB DOLL up? Perhaps I am not cut out for the lifestyle, but I don't want/need people treating me like a helpless child, yet simultaneously making me feel "lower" than they are. Every time I offered a "no thanks, I don't need a taxi, I'm walking" or walked into the hotel from the street, I received these weird looks of incredulity/disdain that I didn't particularly care for. When I brought my own luggage downstairs on checkout I absolutely horrified the front desk attendant. Why the need to treat people like this? I have no idea. My recommendation? Take the $500 per night you'd spend here for the standard room and split it in half. Take $250 / night to spend on some other hotel's suite. Take the other $250 and stick it back in your pocket.

Avantatges: La ubicación es increíble. Los principales lugares turísticos están a poca distancia.

Desavantatges:

Avantatges: Shower was great, towels big and soft, nice toiletries, beds were comfortable enough

Desavantatges: Friend's rollaway bed broke the first night but was replaced the second night. Wifi is not very strong and need to keep entering a 16 digit code. Fairly noisy outside late into the night on the weekends.

Desavantatges: El ultimo dia no pasaron a hacer la habitacion. Cuando salimos a las 19 je pedimos ie lo hicieran. Asi fue pero solo jicowron la cama, no repusieron el cafe, ni barrieron.

Avantatges: Como otros han dicho, el personal de este hotel es realmente genial. Si todos los hoteles utilizado este como un ejemplo de cómo tratar a los clientes desde el punto que entras, viajar sería mucho más agradable. Es el poco cosas que tan bien y siempre explícitamente, para responder, que son buenos para lo que hacen en el restaurante, en el bar de recepción y el portero y maletero. No sé cómo lo hacen, pero que necesitan para mantener el secreto y seguir en marcha!

Desavantatges: El tamaño del gimnasio y de la piscina!

Avantatges: La azotea y los bares del vestíbulo son increíbles El diseño del hotel era precioso y muy moderno

Avantatges: Top notch for a European hotel in terms of cleanliness and design. The location is not ideal, but taxis were easy to come by. Architecturally it's stunning.

Desavantatges: The rooftop pool is subpar (tiny) and has woefully inadequate seating.

Avantatges: Fantásticas vistas y hermosa suite en el 5° piso

Avantatges: Viejo, las habitaciones son ruidosas, no hay insulación, puede escuchar a los vecinos en todos lados y personal de limpieza, la cama eran 2 colchones juntos y muy incómodos. Soy bajo y mis PIES colgaban.

Desavantatges: Una vez dentro te sientes como un hotel de los 70, la decoración es antigua. El desayuno era bueno en relación calidad-precio. EN GENERAL, no disfrutamos nuestra estancia. Hice 2 llamadas para intentar CONSEGUIR El REEMBOLSO, sin éxito, era tan malo que nos marchamos 1 día temprano.

Avantatges: The location and facilities are excellent. The staff, especially the front desk personnel, were great—very helpful and knowledge.

Desavantatges: Noise from other rooms and service vendors is a bit distracting in the evening. Breakfast in the restaurant is very nice but formal. it would be nice to also a venue that is simpler and more low key without the white linens