Valoracions de viatgers
PUNTUACIÓ GENERAL
6,3
Bo
Basat en 777 valoracions
General
6,7
Embarcament
6,8
Comfort
6,3
Personal
7,0
Oci
5,2
Règim
5,9
Troba vols barats a TAME
Anada i tornada
Econòmica
Comentaris recents
Valoració dels viatgers
69
64
66
53
74
-
9,0
Avantatges: Todo muy bien
Desavantatges: Mejorar servicio
valoració de
-
5,6
Avantatges: Calidad - precio
Desavantatges: Dar un refrigerio, mejorar los aviones, son aviones viejos.
valoració de
-
6,3
Desavantatges: La liempieza del Avión, varios asientos estaban con arena o tierra, además de mostrar un claro deterioro y señales de que los asientos estaban muy sucios y percudidos.
valoració de
-
2,0
Avantatges: Pasamos una situación la cual no quisieron bregar
valoració de
-
9,0
Avantatges: Hora puntual
Desavantatges: Comida , entretenimiento
valoració de
-
10,0
Desavantatges: Good airline, it’s a shame they stopped flying internationally. But I have no complaints about their service
valoració de
-
10,0
Avantatges: All went smooth since the check in until landing.
Desavantatges: On board service
valoració de
-
9,0
Avantatges: We were concerned due to the poor reviews, but this flight was absolutely adequate for our needs. It was a very short flight with no food or beverage service. The check in and boarding process went smoothly despite some language barriers. The plane was small and the seating was slightly cramped.
valoració de
-
5,5
Desavantatges: Tame charged me because my ID number was not in reservation when checking in. I always fly this route and never had this issue. I later spoke to another Tame agent and he said that he would have resolved without having to charge me. Poor customer service from Tame.
valoració de
-
10,0
Avantatges: Puntualidad Precision
Desavantatges: La asafata esté pendiente de los pasajeros
valoració de
-
4,0
Avantatges: It was quick boarding
Desavantatges: The flight was delayed. It also had a gate change.
valoració de
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6,0
Avantatges: On time
Desavantatges: Entertainment onboard
valoració de
-
10,0
Avantatges: Si todo buen
valoració de
-
2,5
Desavantatges: I was charged and extra 11.20 for 6 people for the passport numbers not being entered ahead of time. When the flight was booked there was not even a slot open for that information. When explaining that to the person at the counter she said, "well either you pay it or you dont board the plane."
valoració de
-
2,0
Desavantatges: Al momento del check in en el counter de la aerolínea TAME, me indicaron que había un error en mi reserva, que el número de identificación estaba incorrecto que no coincidía con mi pasaporte, y me tocó pagar una multa para corregir firmando un anexo liberando la responsabilidad a la aerolínea
valoració de
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6,0
Desavantatges: The connection in NY was over 5 hours. No place to wait in the Aeroflot terminal. No lounge. No restaurants. No sympathy from Aeroflot. 3 hours in hard plastic chairs. Check in at least allowed us access to a nice waiting area.
valoració de
-
6,0
Desavantatges: Seats very uncomfortable
valoració de
-
10,0
Avantatges: Todo
valoració de
-
3,0
Avantatges: No me gustó nada.
Desavantatges: Todo, los aviones son muy viejos, los asientos precarios, me cobraron una tarifa extra por algo que no debieron. Solo buscan sacar más dinero y no atender de buena forma a sus clientes.
valoració de
-
3,6
Desavantatges: If they would have blankets for us, the plane was too cold
valoració de
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2,0
Avantatges: Nada el peor servicio deberían cerrar ya esta aereolinea que hace quedar mal al Ecuador
Desavantatges: Todo que sean honestos que no muevan los vuelos porque no hay los suficientes pasajeros
valoració de
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9,6
Avantatges: La tripulación, el horario y el servicio a bordo
Desavantatges: Que lo vuelvan a tener frecuencias y entretenimiento a bordo
valoració de
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6,0
Avantatges: Nada
Desavantatges: Todo
valoració de
-
10,0
Avantatges: Yes
Desavantatges: Thank you
valoració de
-
9,2
Avantatges: Pilots did an excellent job. flight attendants were professional and helpful. pre flight help to get me and my backpack to the plane was excellent once they understood i could not carry anything. check in was prompt and excellent with the checkin helping to put my luggage on the weight machine.
Desavantatges: Training people to be multilingual would help the customers. Tho I speak several languages, unfortunately Spanish is not one of them. So I had a difficult time explaining that i had been mowed down by an out of control bicyclist who sent me to the ER three times for severe trauma.
valoració de
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2,0
Avantatges: Nothing
Desavantatges: No leg room couldn't even move, old plane, 2 hours delayed, had to pay extra money because according to the airline I did not have my passport number on my reservation.
valoració de
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6,3
Desavantatges: Food was horrible! Seat was very old and uncomfortable
valoració de
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7,5
Avantatges: La tripulación bien atenta
Desavantatges: Los asientos definitivamente eso tienen que mejorar
valoració de
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10,0
Avantatges: Great landing at JFK. Terrific pilot
valoració de
-
10,0
Excellent
Avantatges: Good trip
Desavantatges: N/a
valoració de
-
10,0
Delicious
Avantatges: Excellent customer Services
valoració de
-
6,6
Good price during the holiday break.Basic service with outdated planes
Avantatges: The price was really good considering it was during Christmas time. The service was punctual and the crew was polite.
Desavantatges: The planes are really outdated, even with ashtrays in the seats. There are no movies available in any flight.
valoració de
-
6,6
Good price during the holiday break.Basic service with outdated planes
Avantatges: The price was really good considering it was during Christmas time. The service was punctual and the crew was polite.
Desavantatges: The planes are really outdated, even with ashtrays in the seats. There are no movies available in any flight.
valoració de
-
8,0
Avantatges: Muy pintual
valoració de
-
2,0
Desavantatges: cancelaron el viaje y no avisaron
valoració de
-
7,0
Avantatges: La puntualidad
valoració de
-
2,0
Lost flight
Avantatges: Nothing
Desavantatges: The fact that I lost my flight because website vayama changed my flight itinerary and didn't airlines know
valoració de
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3,3
Miserable
Avantatges: I liked that it was nonstop, but the time was terrible - 1:45am.
Desavantatges: Everything took way too long and the flight was uncomfortable. Since it was an overnight flight, I was hoping to sleep. There was absolutely no sleep to bechad. The seats were tiny, they barely reclined, so getting into a comfortable position was impossible.. One child (about 4 or 5 years old) wouldn’t stop crying or talking loudly or playing some noisy game on her parent’s phone. The flight was jam-packed. Because I was feeling lousy - tired and irritated - I just couldn’t eat much breakfast. Not in the moi to eat eggs at 6am. It’s really too bad, since the flight was fantastic from Nee York to Quito.
valoració de
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3,6
¿Deberías viajar con Tame?
Avantatges: La amabilidad del personal.
Desavantatges: incapacidad por parte del personal para avisar sobre los posibles contratiempos que se hubiesen presentado, así como la comodidad del avión. Tardanza para abordar todos los vuelos
valoració de
-
6,0
Uncomfortable airline
Avantatges: Direct fight
Desavantatges: The monitors did not work and very old interior plane design.
valoració de
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2,0
Desavantatges: We were told in flight had been cancelled in their system, and had to wait 30 minutes for them to rectify a problem that we did not cause. We sat on the tarmac for two hours-the pilot did not say why. Service was. Horrible? No toilet tissue in bathrooms, plane leaking, no cushions on some seats....horrible experiemce
valoració de
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3,3
Delayed.
Avantatges: They were able to get me seat up front
Desavantatges: The delayed boarding really bummed my nephew and I. We were arriving late in Guayaquil and understood the risk of arriving late but this made things much worse.
valoració de
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2,0
Desavantatges: Incompetent corrupt bankrupt government run airline. They tried to switch flights canceled flights change itineraries and do whatever they could do to charge additional fees I will never travel with Tame airlines again
valoració de
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3,3
Worst experience
Desavantatges: Sits are very old and very uncomfortable for long flights
valoració de
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10,0
Avantatges: Flight was very smooth the flight is friendly
Desavantatges: None
valoració de
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2,0
Horrible.. do not use TAME
Avantatges: Nothing. Service and quality control needs a lot of work.
Desavantatges: Flight going to Lima was horrible. 5 of us traveled on the flight together. 1. Delays with no information as to how long or what was wrong. 2. The Tame agent just said listen to the intercom. The gate changed 3 times on June 21st flight. 3. No organization and no empathy for the passengers. Tame seems to feel because they gave us a voucher to eat breakfast for $12 it’s ok. It’s not ok. 4. We get to Quito and we have to stay in a hotel 30 min away from the airport. The hotel itself was fine. But it was in a very bad area. No stores around. We could not even buy a water bottle or soda. 5. We finally get to lima 1 day later and 1 day lost due to Tame, my suitcase was missing. All my personal items, clothes, etc were still in Ecuador. We were told tomorrow night the bag would arrive and it would be delivered to my residence in Peru. Nope. We received a phone call Sunday night at 1am from Tame. That they were on their way to the house. In about 1 hour. Tame never showed up that night. I lost sleep due to being up waiting for my luggage to arrive. It was ridiculous. The next afternoon I went to the airport to pick up my luggage and Tame was closed because they only work night hours and certain days. So, I could not use get my bags once again. I will never book with Tame again and would like my money back from them.
valoració de
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2,0
Pure garbage
Avantatges: Nothing
Desavantatges: Staff was rude. Flight was over 12 hours delayed. Plane was old. Food was awful.
valoració de
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4,0
Stay away
Avantatges: Crew is nice and polite. Flights were on time.
Desavantatges: Old planes, very cramped seating, non working monitors.
valoració de
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2,3
The worst flight experience I have ever had.
Avantatges: The staff was nice.
Desavantatges: I have never been on such an uncomfortable airplane. The seats were outrageously uncomfortable. It was like sitting on worn out cardboard for 6 hours. The plane was filthy. It was incredibly hot. I was really stunned at how horrible it was. The plane was a leftover from the late 80's, no exaggeration. And the planes from the 80's were better. They at least had a movie, drink service, were clean, and the seats were more comfortable.
valoració de
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5,6
Old plane but got there safely
Avantatges: Smooth boarding with preference to handicapped and people with children. Left on time and got to the destination on time.
Desavantatges: Airplane was not week kept inside. Dirty with stains, really old seats. Looks kind of bad. Entertainment system completely useless and not at par with our current world. Even the route information had wrong labels. But the flight in itself was just like any other.
valoració de
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2,0
Terrible - no warning
Desavantatges: My flight has been delayed 13+ hours with no warning until I got to the airport
valoració de
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4,6
Avantatges: Got me from point A to point B without crashing
Desavantatges: The registration and boarding is an absolute mess.First, the agent tells us we can check in as early as 9 pm when we come at 9:30 pm the counters are empty and not a single agent shows up until 10:30 pm. By that time the line to the counter is across half the terminal. The special line for the disabled was ignored for an extra half hour. When boarding is announced they say they will board by row, but then no announcements on rows boarding are made so the boarding process is a mess too. The plane is old, dingy and stinky. Individual lights are not working. When I mention to the flight attendant that I think something smells like burning, she just walks past me without even giving it a second thought stating "no, it does not".. Just a truly mediocre quality with nobody caring.
valoració de
-
3,6
Avantatges: The service at check in time
valoració de
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4,0
Avantatges: Check in crew provided good customer service
Desavantatges: TVs didn’t work, plane wasn’t old and uncomfortable
valoració de
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2,0
Avantatges: It landed safely.
Desavantatges: In Quito, we waited over 1 hour in line to check in. The plane itself was dingy. The "entertainment" system was at least a decade out of date and barely worked. The food was medicore at best. There was no wine or beer available. There were no beverages offered on a six hour flight other than those that came with the meal.
valoració de
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9,6
no food or entertainment on this flight
Avantatges: Safe, quick flight
valoració de
-
10,0
Avantatges: Same
valoració de
-
7,6
35 minute flight
Avantatges: Went off without a hitch.
valoració de
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7,0
Airline can’t be blamed for a screaming baby
Avantatges: Aside from the child keeping me for most of my overnight flight, the flight was a success as far as getting me home alive in a timely manner.
Desavantatges: Screaming child, lack of wifi or entertainment options.
valoració de
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2,0
Worst customer service
Desavantatges: TAME cancelled my flight didn't update me went to airport to talk to agent agent turned me away with no answers spent 6 hours total on hold on the phone to talk to an agent no refund or credit offered on a $700 flight
valoració de
Estat del vol
Mapa d’itineraris de TAME
Principals aeroports on opera TAME
Informació de contacte de TAME
- EQ IATA Code
- +593 23977100 Truca-hi
- tame.com.ec Visita
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