Fes hotels

Avantatges: A must stay for anyone traveling to Fez while in Morocco. Beautiful Riad centrally located in the old city. The team at Ryad Alya were extremely helpful and went above and beyond to assist us during our stay. The breakfast was fantastic. Highly recommended!

Desavantatges: No dislikes

Avantatges: La casa es Magnifica y el Servicio Inmejorable Muy recomendable aun para los viajeros más exigentes.

Desavantatges: Todo me gusto

Avantatges: Me gustó mucho la estética del lugar. El patio espectacular!!!. La atención por parte del personal estupenda y el desayuno fantástico. La ubicación también es buena, muy cerca de la Puerta Azul para explorar la Medina y muy cerca de la Plaza Batha, como punto de partida para visitar otros lugares.

Avantatges: The location fairly central in the medina but not too noisy with amazing views from the roof terrace. The air conditioning and WiFi worked well. The staff were exceptional, they organised transport between the airport and riad, were very welcoming, gave us a great orientation and all recommendations all in superb English.

Avantatges: Poder pasar 2 noches en este ryad fue una experiencia genial. Habíamos estado en varios a lo largo de nuestro viaje por Marruecos pero, sin duda, este fue el mejor. No solo por el ryad en si, que es precioso, sino por las personas que trabajan en él y que te hacen sentir como en casa.

Avantatges: The Riad is beautiful and our Casa Suite is stunning and comfortable. The beds are huge, firm and very comfortable. The room is very clean. The staff is helpful, professional and warm, we were very well looked after. The Hamam is a great experience. The location of the riad is very convenient inside the marina. We enjoyed our stay very much!

Avantatges: Amazing riad with so many nice details, very friendly stuff, good location and tasty breakfast. We stayed in Casablanca suite which was even better than we expected.

Avantatges: El Riad es muy bonito, limpio y con un trato excelente.

Avantatges: The most lovely and pro-active staff, the Riad is very beautiful and very clean. They have a real hammam. Food is very good and varied. Room was spacious and very clean. The overall atmosphere of this Riad is just great, calm, welcoming.

Avantatges: La atención al cliente.

Avantatges: Bed very comfortable, bathroom very good, Breakfast delicious, atmosphere wonderful, stuff very very friendly, 5 minutes to Medina Blue Gate

Desavantatges: ---

Avantatges: Un sitio perfecto. Alejado del jaleo y muy céntrico

Desavantatges: Nada.

Avantatges: El ambiente, el personal, la ubicación, el desayuno... Todo era increíble. En el corazón de la ciudad vieja

Desavantatges: Nada

Avantatges: Muy bonito, grande pero íntimo al mismo tiempo. El servicio es muy personalizado.

Desavantatges: Me hubiera gustado tener una ventana al exterior, pero se trata de un Riad. Sin embargo había un enorme tragaluz sobre el patio.

Avantatges: The lobby and staffs are good and beautiful. The bed is very comfortable. I would recommend this raid.

Desavantatges: We need to paid two taxes, but I just know the city tax for each person (2 euros) in booking.com. The other one local tax total around 60 darham we don’t know from the booking.com.

Avantatges: El lugar es bonito por en las zonas comunes.

Desavantatges: La cama es terrible, deformada y casi imposible de dormir. Las almohadas malas. Adicional el cuarto era muy oscuro, pequeño y olía a húmedo.

Avantatges: Central location, wonderful staff, lovely food, and gorgeous rooms.

Avantatges: It's really worth to stay here! Very good position, in old Medina, nice and so kind stuff and very clean all the hotel. The rooms are so big and lovely decorated! Our breakfast it was good with homemade yogurt and fresh juice etc and we also have a great dinner with local flavors like lamp with eggplants and variety of maroccon salads. Generally it's definitely a very good choice in Fes!!!

Avantatges: Llegamos muy tarde al hotel casi a media noche (nuestro vuelo llegaba a las 23:30h) . Cuando llegamos con nuestro taxi (contratado también por booking) el personal del Riad nos estaba esperando fuera de las callecitas para entrar en el Riad. Es un poco complicado entrar la primera vez, y más de noche. Fue un detallazo que nos vinieran a buscar (y sin nosotros decir nada!) Cenamos una dia en el Riad y la comida estaba muy buena. Mucha cantidad. El patio es muy bonito. Buena atención por parte de todos los empleados. Muy cerca de todo.

Avantatges: La atencion La limpieza El "calor de hogar que se siente"

Avantatges: -5 star service from start to the end -Marvelous courtyard and interior design -friendly and helpful staff -excellent location as it’s located on a street which links to the outside area of medina, making it easy to find in the medina (very important!) -excellent breakfast and dinner, especially in the courtyard

Desavantatges: -Weak wifi -A bit dark in the room

Avantatges: Interiors, Staff smiles,

Desavantatges: Nothing special

Avantatges: Immaculate hotel. Stunning Riad. Friendly and helpful staff. Great location.

Desavantatges: They did not provide a cot for our baby despite the fact we requested one before our arrival and there was no baby chair at all so having breakfast was difficult for us. No maps provided at reception.

Avantatges: Localization is perfect. Staff is amazing... all of then. Very good rooms, showers, and breakfast. I RECOMEND.

Avantatges: Perfect place. The location is Perfect. The staff, oh my GOD... they are very kind. BEAUTIFUL place.... each detail isperfect in the Riad Myra. I tottaly recomend.

Avantatges: Beautiful decor, my room was very quiet. Staff was very attentive.

Desavantatges: All was good

Avantatges: El desayuno y el personal. El ríad es tal y como aparece en las fotos y el desayuno estaba riquísimo.

Desavantatges: No hubo nada que no me gustara. Ed tal y como aparece en las fotos. Y el personal muy agradable.

Avantatges: Idris and Yussuf are great, work very hard to accommodate their customers, and are very helpful. The food is fantastic, and I would strongly recommend eating in the hotel for dinner.

Desavantatges: Minor things only. One of the airconditioners wasn't working, but we had another.

Desavantatges: No tiene aire acondicionado y no pudimos cenar por no adaptarse el menú a nuestras peticiones

Avantatges: El alojamiento era una pasada, todo perfecto

Desavantatges: La ubicación un poquito escondida

Avantatges: Una riad excelente y el mejor personal.

Avantatges: All was good

Desavantatges: The company they recommend to take us to the Blue city driver was very bad

Avantatges: The hosts are the most hospitable people I have ever met ! They are very kind and they take care of you as much as they can! The chicken pastille is the best we tried and thank you again Idriss for cooking for us although we asked you last minute! The day tour at Fes they can organize worths a lot as the local guide speaks perfect English and you will learn everything without getting tired at all! The riad is very stylish and traditional, the roof has very nice view of the Médina specially at night and you can hear the prays which is very atmospheric! Everything was perfect!

Avantatges: El trato del personal en especial de Idris como anfitrión, el estado del riad es impecable con mucho estilo y una vista panorámica de la ciudad desde la terraza. Muy buena localización si te interesa la medina

Avantatges: Idriss, our host, was exceptional. Very helpful, flexible and accommodating (helped with further plans) - Location in Medina was excellent. - Rooms were both larger than at comparable price points elsewhere, and beautiful. - Great roof terrace. - Generous breakfast.

Desavantatges: Nothing of note.

Avantatges: Location is good and staff is very welcoming and helpful. The Riad was beautiful.

Desavantatges: Bed was a little hard for my liking.

Avantatges: Altamente recomendable. Desde que hicimos la reserva el personal se puso en contacto conmigo ofreciendo servicios que facilitaron con creces nuestra estancia. Fueron muy atentos y serviciales en todo momento y nos ayudaron a continuar nuestro viaje hacia Tánger. Tanto el hotel como la habitación tienen el encanto y la esencia que completa la experiencia de visitar Fez. Un diez en cuanto a estética, limpieza y comodidad. El desayuno, el té y las vistas de la terraza lo completan. Lo echamos de menos.

Desavantatges: El hotel es un poco ruidoso, quizás por los huéspedes con los que coincidimos y la acústica del edificio.

Avantatges: It has a historic / traditional feel, good experience to stay in at.

Desavantatges: One AC wasn't working in our suite, our friends got room without AC and ended up in our room. Bathroom was somewhat weird. Hotel looks much different from pictures.

Avantatges: Amazing hospitality and a beautiful riad that made our Fes experience amazing. Staff at the hotel were welcoming - willing to make suggestions on restaurants, book tours, and organize transportation. Would definitely recommend this place to anyone staying in Fes - location is convenient and easy to find. Looking forward to returning in the future.

Avantatges: L’atenció d’en Saïd i els altres membres.

Avantatges: Este es sin duda el mejor Riad en el que nos hemos alojado en Fez (y hemos probado unos cuantos). El Riad es realmente espectacular, una preciosidad decorada con muchísimo gusto y muchos detalles. Las habitaciones son preciosas, cálidas y muy cómodas. Están muy limpias, al igual que el baño y además los geles que te dejan para usar son simplemente geniales. El desayuno, en la terraza es un lujo, sobre todo por el entorno y la decoración. El personal fue muy amable en todo momento, sobre todo Said (muchas gracias por tu amabilidad) . Si volvemos a Fez elegiremos de nuevo este Riad sin lugar a dudas!

Desavantatges: Por ponerle una pega, sólo se podía pagar con tarjeta si pagabas en DH, no en Euros y al hacer la conversión el chico intentó hacernos el cambio a 11DH por euro, lo que no se correspondía para nada y se pasaba bastante del cambio real. Dado que el precio del Riad ya es más caro que en otros lugares, no nos pareció muy adecuado que intentara hacer este tipo de conversión.

Avantatges: Wonderful staff. They booked a Médina guide for us and hammam services. Plus they gave us great recommendations. Great breakfasts- different everyday. They helped us with directions to the riad and parking. Both can be very difficult to find in Fes. The riad emailed me directions before we left home and then helped me via what’s app as we arrived in the city. Also, when we were in Fed in was HOT! They adjusted our AC so we were really comfortable when we needed some downtime.

Avantatges: we stayed 4 nights and loved it! I would highly recommend to stay here! the whole team is so lovely. when I was sick, they helped me and made extra special tea and rice. I felt like being at home. Thank you so much!!

Desavantatges: nothing

Avantatges: Amazing accommodation, location and staff . Love how the place has a story to tell and reflects the culture and heritage of Morocco and specially Fes. It feels like you are staying at someone’s luxury place and not a hotel. Mohammed will take care of you if you need a guide. Highly recommend you ask for Zakariya El Edrisis. He will take you to a 3 hours amazing tour and reveal to you the secrets of the town and history and meaning behind each symbol and sign . He speaks 4 languages fluently and can take you to all sort of discussions so feel free to ask.

Desavantatges: It’s not that I didn’t like but you need to be aware the whole place is not sound proof ... everything can be heard from inside your room. Wireless can be weak and rooms don’t have aTV. if you book the white room like me, keep in mind, it’s right in the middle of the Recieption

Desavantatges: The floors, rugs in room were white so the dirt was apparent. They should choose a different color since It is in Medina and can be quite dirty and dusty. otherwise all else was fine.

Avantatges: we loved every thing! the food, the stuff the room every thing was perfect!

Avantatges: The rooms are beautiful and really comfortable. The location is good, close to everything but it’s not in the middle of Médina. I had a beautiful dinner on the terrace, with a perfect service, which I highly recommend. Warm hospitality from everyone!!

Avantatges: This riad is very clean and the staff are very nice and kindly. The toilet is large, the shampoo and show gel are very good quality. And the riad not far away to blue gate in Médina.

Desavantatges: In the Room there is not proper table, only a very small side table, so my makeup items nowhere to place.

Avantatges: I love the yard so much!! The room is comfortable and everything is clean and tidy. Deeply in love with the cleaning set it smells really nice, staffs are helpful and friendly. The popular "ins" window room is exactly which we stayed! The roof garden is enjoyable. I'd definitely recommend this riad to all my friends.

Avantatges: Staff came to meet us at the taxi lot so we wouldn’t get lost. We only stayed one night but had to leave early so they made us breakfast to go without hesitation. They also ensured we had a ride in the morning and welcomed us very warmly. A wonderful experience albeit short.

Avantatges: Momoune made us feel right at home The hotel is beautiful as expected for a riad I would stay here again if ever I return to Morocco

Desavantatges: Service is a little slow but that’s common for Morocco

Avantatges: The courtyards are beautiful and rooftop has spectacular views; the room is modern and clean with a very good shower; most of the staff are friendly and helpful; decent breakfast; location wise - the riad is at the heart of the medina so we managed to visit all the mey tourist spots by foot, that being said, it is also very far from the main road (ie where cars/taxis can stop by).

Desavantatges: The porter arranged by the riad was rude and unfriendly - upon our arrival at the riad, the porter REFUSED to open the door when we did not tip him. When the same porter sent us to the taxi stand on our departure day, we tipped him an adequate amount but he insisted for more. When we refused to tip any extra amount, he slammed our taxi door. Clearly we were not very happy with his actions. We believe that tipping of the staff of the hotel (incl. the porter) should always be DISCRETIONARY AND OF A GRATUITOUS NATURE. Further, the Moroccan guy who has a beard and wears glasses (and appears to be the manager of the riad) is somewhat unfriendly - we also witnessed him requesting a guest to tip the porter another MAD 10 when the said guest had already paid MAD 10. Again, the amount of tip should always be on an entirely discretionary basis and should not be determined by someone from the hotel.

Avantatges: Riad is absolutely beautiful with three differents courtyards and splendid rooftops with medina views Tasty lunch and dinner available at the hotel. Double bedroom is very large space and perfectly tidy everyday. Dont forget it's in the medina but the hotel always help you with a guide to move around at night time or for carrying luggage

Desavantatges: Breakfast is buffet, so better come early

Avantatges: El alojamiento es muy bonito

Desavantatges: El personal no está a la altura. Nos puso en contacto con un guía que no hablaba nuestro idioma correctamente (habiéndolo solicitado con antelación) y que nos hizo un tour por todos los gremios/vendedores de Fez. Pedimos que tuvieran en cuenta que uno de nosotros es celiaco y tampoco hicieron ni caso.

Avantatges: The hotel is located in the middle of the Fes medina, which is a massive sprawl of winding streets. That makes it convenient to reach. The terrace has a spectacular view of the medina, especially in the evening when it's all lit up. A part of the hotel is a gorgeous, well-preserved 17th century home. Even the modern additions have been designed in keeping with the traditional Moroccan aesthetic. A shout-out to Omar, who does everything from billing to waiting tables. He was a terrific host.

Desavantatges: It would be nice if the breakfast spread includes more varieties of fruit and dry fruit, both of which are of fantastic quality in Morocco.

Avantatges: Un espai molt zen

Desavantatges: Era difícil orientar-se per tornar, per uns carrers molt laberíntics, com molts altres riads, però per uns dirhams sempre trobaves a algú que t'acompanyés

Avantatges: The hotel is wonderful

Desavantatges: The waiter behaved like a stupid with us, just because I ordered "two teas" and he wanted I said just "tea"

Avantatges: La terraza es preciosa y tiene unas vistas de la Medina increíbles. El personal fue muy atento.

Desavantatges: La habitación estaba en la planta baja, número 14, y apenas tenía luz. Por la noche había mucho ruido y me costaba dormir.

Avantatges: I love the whole place it looks, historic, cultural, and miserable. The riad has a very long history while it keeps clean and tidy. If you like photographing, this is a must place for sure! Staffs are helpful and friendly, we arrived late and he picked us up and walked us to the riad. The room is the best one II've ever stayed, We love it!!

Avantatges: The room was nice, modern and comfortable, staff were attentive, location good

Desavantatges: Its a little small and conplex to find your way around, but since its authentic, i guess it's supposed to be

Avantatges: El edificio es alucinante, tiene una terraza con vistas de la medina y una zona de piscina con restaurante muy chic y comodísima. La medina en general y donde se encuentra el riad no es muy agradable de noche por lo que nos quedamos a cenar en el riad ya que intentamos salir y no fue nada agradable. Para nuestra fortuna la comida y la atención fue excelente (un poco caro comparado con los precios de un restaurante de afuera).

Avantatges: Las instalaciones, la limpieza y el personal son increíbles. Totalmente recomendado

Desavantatges: La relación calidad precio de la habitación en nuestro caso, creemos que no se corresponde, pero con el resto de cualidades y calidades del alojamiento se suple con creces

Avantatges: Nice room with a small private terrace.

Desavantatges: Check the bathroom towels, ours were clearly dirty. Overpriced.

Avantatges: La habitación, el patio central.

Desavantatges: El desayuno malo y solo el último día nos ofrecieron al final omelette cuando ya habíamos desayunado el pan que dan, además Después de la siete de la tarde cuando se va el gerente con su cellular, no se puede reservar un restaurante, porque la estructura no tiene teléfono fijo, y con ellos no se puede cenar porque tienes que reservar desdea mañana, el servicio NO BUENO

Avantatges: La amabilidad de su personal, Abdu y Tahir excelentes anfitriones.

Avantatges: Great decor. Good staff. Very good breakfast spread.

Desavantatges: Location was good, but needs short walk with all luggage.

Avantatges: The staff were amazing and dedicated to ensuring we had everything we needed. Abdul packed us lunches when we had an early start, made sure we were comfortable in our room and when my husband slipped and sprained his ankle, he carried him to a taxi so we could go to the hospital. The riad was beautiful and we had a gorgeous balcony area. It was very clean.

Desavantatges: The location of the riad was far from the main mosques etc that me and my husband wanted of travel to.

Avantatges: It was a big room for 2 people.

Desavantatges: The room didn t have a fridge.

Avantatges: Nothing than room itself. Room we stayed was fine however there was a weird unpleasant smell inside all the time.

Desavantatges: Our experience with this hotel was horrible. It is said in their description that there is a traditional moroccan hammam and treatments in Riad. When we arrived Riad, receptionist said that hammam is broken and will not be fixed for weeks. When we called booking to complain about, suddenly it appeared that they have “hammam” working. Of course they made it up to avoid refund/cancellation. Later, when we wanted to take a hammam treatment, they took us to the dirty room with housekeeping/cleaning facilities inside and we were informed that the housekeeper of the hotel will do our hammam treatments. Ridiculous, not? In a short, this place is fraud! Even though it is called "riad and spa", they dont have proper facilities for spa and they are not transparent/honest about what facilities they have. Addition to that, the man worked in receptionist was very rude and it seemed he hated his job. He was completely unhelpful during our stay and could not accommodate any simple request we had. Breakfast was not fresh either and if you need to leave riad earlier than 8 am, they expect you not kindly ask but beg for early breakfast. Just note that, in any other riad we stayed in Morocco, we were given an early breakfast when we requested it day before.

Avantatges: The staff were excellent. Good reception.

Avantatges: Loved the beautiful patio with fabulous wall deco, furniture and fountain in the middle. Such a calm and relaxing space. The staff was very nice and helpful. The diner was delicious. Eating authentic food at an authentic atmosphere of this old riad is definitely part of Moroccan experiences, worthwhile trying. I fully recommend Riad Zamane.

Desavantatges: No issue about this wonderful riad. — In the neighborhood, some youths / children idling at the street were sometimes noisy (including late at night) and annoying. This may be a common issue for many different riads located in the same street. (Though, we are foreign visitors and are allowed to stay in local people’s living space, so it is by no means intended to impose tourists’ comfort standards.)

Avantatges: So very quiet to rest and Abdou went above and beyond with his service

Avantatges: Friendly staff, rooms were clean, perfect location. Manager of Riad was super friendly and helped us a lot with our requests. Definetely recommend it for couples!!!

Avantatges: Corrrecto. A nuestro gusto, podrían añadir fruta.

Avantatges: The staff at Dar Anebar was fantastic: helpful, pleasant and generous. The breakfast was delicious and plentiful. The location was excellent and quiet. There is also a lovely terrace.

Avantatges: The rooms are spacious but the air conditioning not functioning well .

Desavantatges: Well functioning AC

Avantatges: Todo el alojamiento es perfecto! Habitación extraordinaria, servicio fantástico y el personal inmejorable. El desayuno es muy bueno y abundante, típico de Fez! Tiene una azotea donde puedes ver toda la Medina de Fez. Sin duda repetiría! Destacaría el servicio y la atención de Aziz que en todo momento estuvo pendiente de nosotras. Muchas gracias por vuestra amabilidad.

Avantatges: My husband and I stayed here during our 5-day trip to Fez and loved it, very calm and relaxing place and the staff is so amazing. They were some of the friendliest people we met during our 2-month journey in Morocco. Breakfast is lovely, and the location makes it very easy to reach the Blue Gate and other attractions via taxi (no getting lost finding your way through the medina, unless of course you want to ;)). Wifi was good for us digital nomads, our room was cleaned regularly, and I can't stress enough how awesome the staff were - we felt like they were family by the time we left. Thank you so much Dar Anebar, we will never forget you!!! Best wishes from Carly & Luke

Avantatges: Quiet location with a wonderful view at Medina from the roof. The owner was very responsive and helped to accommodate at hoc requests. The Riad and room were very specious, and beautiful decorated.

Desavantatges: None

Avantatges: Everything

Avantatges: The staff are friendly and helpful. The environment is clean and beautiful. I can feel the way of arabian family lives in this house. The breakfast is great, a very satisfied breakfast.

Desavantatges: We had 2 people, if our room can have 2 chair for each of us, it would be better.

Avantatges: Los patios interiores del Riad y los desayunos tan variados

Desavantatges: Que no nos alojarán en el edificio principal del Riad, sino en uno anexo con unas escaleras interminables en el tercer piso

Avantatges: Atmospheric riad, spacious room, decorated under Morrocan architecture! Colourful tiles, king size bed! Amazing view from the terrace!Helpful staff, especially Aziz! Don't forget to search for Mehir to walk you through the labyrinth of the Medina!

Avantatges: Experiencia muy buena. Personal encantador. Nos cambiaron a la mejor habitación que tenian con dos camas de matrimonio unidas, creo q era la suite. Sin pagar mas por ella. Trato inmejorable y grandes personas. A una calle de la medina. Ubicacion excelente.

Desavantatges: Nada malo a destacar.

Avantatges: This Riad (hotel) is located close to the edge but within the old city (Medina) – it requires assistance to access, as taxis and other wheeled vehicles have no direct access. The Riad will arrange to meet your taxi at the closest main gate. It features a beautiful atrium, three stories in height, and onto which all the rooms have a direct outlook. There is also a roof terrace with recreation area and good views of the city. While there is no elevator, the obliging staff are only too willing to carry your suitcases to your room. A traditional breakfast is included in the tariff, and a limited-menu dinner can also be provided at an additional charge if desired. The proprietor, Ahmed, is friendly and obliging. For example, he arranged to purchase a train ticket for me so that I did not need to make a special trip to the train station (online ticket purchases seem to be restricted to those with a Moroccan credit card). The free wi-fi worked well, and the rooms were elegant and charming, with an old-world, Arabic ambience. Ahmed also arranged for an English-speaking Guide for me, as it would be impossible to negotiate the narrow streets, lanes and alleyways of the Medina without a Guide. Fortunately, the Medina in Fez does not permit wheeled vehicles of any kind (except small trolleys), which is a great advantage over the equivalent precinct in Marrakech, where you take your life into your hands as the sometimes fast-moving scooters etc. negotiate their way around obstacles such as pedestrians! Fez uses donkeys and mules to transport heavier loads through the streets and laneways of the Medina (beware the manure).

Desavantatges: I did find, however, that the lighting level in my room was a bit too low for functional requirements. My only criticism was that my Guide appeared to be nothing more than a tout for various tourist venues and retail establishments. At every stop, I was passed over to a merchant who started doing a sales pitch. I told the Guide I wasn't really interested in buying tourist souvenirs, but he took no notice (he's probably on a commission).

Avantatges: El personal es excelente, la habitación muy amplia y limpia. El hotel esta situado en la medina. El desayuno es muy bueno. Sin duda recomendable 100%

Avantatges: The design and decor of the riad was outstanding. Very friendly staff. Nice breakfast, and amazing dinner.

Desavantatges: Wifi wasn't stable No TVs available in the room

Avantatges: El hotel y las habitaciones muy lindas!

Desavantatges: El hotel es muy limitado en los servicios al huésped(cocina, etc). El desayuno muy básico. Súper caro para los servicios que presta

Avantatges: Positions, details, room and rooftop

Desavantatges: There’s no a kitchen free if the guets would likte to eat something

Avantatges: It’s a perfect stay here ! The whole Riad is beautiful ,with finest decoration !Everything is fine here ! The food is fresh and good !The staff is helpful and nice ! The room is tidy and spacious.When you bathing , you will hear some songs from the birds outside ！

Avantatges: The breakfast was great-- pastries, bread, eggs, sometimes fruit, coffee, and fresh squeezed juice. The room was gorgeous and beautifully and thoughtfully decorated, if a little small compared to our riad in Marrakech of comparable cost. The food at the restaurant for dinner is much better than most riad restaurants. Extremely well flavored and delicate, with elegant presentation and some modern tweaks on traditional Moroccan dishes. Definitely recommend eating here at least once during your stay, if not more! The common areas were really the standout-- the central open air courtyard, the libraries and sitting rooms, and the spa were all beautiful and each decorated a little bit differently-- modern, traditional Berber, eclectic. I wish the fountains and water features had been working, as that would have just added the little extra "oomph" that would have set it over the top. The spa and hammam were our favorite of our entire multi-week stay in Morocco-- and we went to 4 different ones, ranging from local and cheap, to fancy and Western at 5-star hotels. Not only were the facilities beautiful and calm, but both of our attendants (hammam, and then masseuse) gave us the best treatments we experienced in the country! Both were comparable to service we would expect at a high-end American spa. They have laundry service, which is especially valuable when you have been traveling for awhile. The rooftop terrace is amazing, and probably the best part of the property. You have a beautiful view of the sunset, and they will bring you your breakfast or mint tea to sip while you are up there. While we were there, a family of kittens was always playing around. Gorgeous! I wish there were more lounge chairs/shaded pavilions to better take advantage of the view.

Desavantatges: There are no hand rails to help you up and down the steep stairs, which was problematic for my older, retired parents. This made it especially difficult for them to take advantage of the terrace. The location is just okay. Certainly walkable to the souqs and major sites, but not in the middle of them. I would advise staying closer to the Blue Gate if you want to to be closer to that. Still, it is relatively near a good plaza where a taxi can drop you off, and then the staff will come meet you and transfer your luggage. It made it quiet, and more residential with more locals.

Avantatges: Even before we arrived we were so pleased with the communication by Otmane and his staff! In all our years of travel there have been only I'd say a handful of places that have provided service like they did and we had not even checked in yet! When we arrived Otmane had sent a staff member to great and take us the Riad which was very helpful! Now the journey truly begins on the outside it is an unassuming Riad but the second you enter the doors you are taken aback by the beauty of the entrance and riad! Otmane was ever so kind to accommodate our requests and help guide us on places to go even though we came late in the day! You are greeted with mint tea and snacks while your bags are recieved by the staff taken to your suite. The suite was a Moroccan/French dream! We fell in love with it immediately and every detail was magnificent. The terrace is the real gem you can see the entire Medina and at sunrise it is beautiful. Otmane and the staff were amazing and we will be staying here during our next visit!! This place is special!

Desavantatges: There is nothing we didn't like!

Avantatges: Las instalaciones, estilo, decoración y la habitación Lawaan era increíble. El personal es súper atento, la atención es total,están pendientes de todos los detalles. Desayuno rico y abundante. Tiene pocas habitaciones con lo que es súper tranquilo. Ni un ruido.

Desavantatges: Las escaleras para subir a la terraza de la azotea, que tiene vistas espectaculares y donde sirven el desayuno o para tomar algo, es un handicap para gente mayor o con problemas de movilidad.

Avantatges: The exquisite renovation of the Riad with quality finishes,artwork and interior design. A magnificent rooftop with panoramic views of the Fes medina where breakfast was served each morning. The attentive staff were second to none. You could not find a more relaxing residence to return to after a day's exploration of the attractions of Fes.

Desavantatges: Nothing. Our experience at Karawan Riad has been one of the best in our travels.

Avantatges: Very friendly & accommodating staff, beautiful rooms, Riad well located near the souks. Dinner was good

Avantatges: Beautiful building, room, terrace, and library. Wonderful staff and hospitality. We truly loved it and recommend staying here to all.

Desavantatges: Location is a little bit hard to reach because it is in Médina but the hotel staff was always kind and helpful to escort us to get the taxi.

Avantatges: Everything was fantastic and exceeded our expectations. The room looked absolutely amazing and was so cozy. The general director went above and beyond to make sure we were well taken care of. They also organised a guided tour for us although we were very last minute.

Avantatges: Place is well decorated and has very good vibes. Rooms offer a lot of intimacy!

Avantatges: Si viajas en vehículo (en mi caso en moto) no encontrarás mejor ubicación: con un parking a 50 metros, este Riad se encuentra dentro de la Medina pero con una localización del todo accesible hasta la misma puerta. Y es impresionante, muy bonito. El personal es encantador, dispuesto a ayudar con todo lo que necesites. A nosotras nos ofrecieron un guía (Farid) para conocer la Medina, y lo aceptamos y no nos arrepentimos: si no dispones de mucho tiempo es casi hasta necesario, ya que es enorme y la parte antigua cierra pronto. El Riad dispone de todo lo necesario, incluyendo aire acondicionado, secador y artículos de aseo. Tiene buen desayuno. Lo recomiendo encarecidamente.

Desavantatges: No puedo poner un solo pero a este fantástico e impresionante Riad: desde el edificio en sí, pasando por la ubicación e incluyendo al personal... es todo de diez.

Avantatges: Very nice and decent Moroccan styled environment

Avantatges: The property was large and spacious, great location. The Médina is a big city made up of over 9,000 alley ways so when arriving it was easy to reach the Raid, which is located within the medina ways but the taxi can drop you off very close with a short walk. The staff were welcoming and were happy to talk to us and suggest where to go as well as making us feel at home.

Avantatges: El trato del personal fue estupendo.

Avantatges: On arrival they served us with tasty mint tea. Beautiful Riad and an amazing staff. Azdene is very welcoming and Mohammad is very polite. The riad is vibrant, the rooms are always clean with fresh towels. The ambience gives a positive vibe and I highly recommend this place.

Desavantatges: The breakfast was not how I expected. I have travelled within Morocco a lot and stayed at several Riads. The breakfast is usually nice and appetising but this wasn't fresh at all.

Avantatges: Nice foyer Breakfast quite good Ok location, quiet Opinion probably affected by below

Desavantatges: There was a problem with the hot water Notified staff first morning, but they passed it off as other guests using all the hot water. Had tepid shower in the afternoon. Tried having an earlier shower the next morning, again no hot water. Immediately complained again and asked to be moved and speak to manager. Staff then said there was a leak and would attend to it but would move me to a different property for my last night, which they did with all assistance. Think there was a reluctance of staff to be completely honest with situation

Avantatges: Luxurious spacious room on the ground floor was a great bonus. The staff were friendly and very helpful in making out stay a pleasant experience. They were very helpful in providing information for getting around Fes and booking a guide and transport. Always willing to provide tea,hot water etc at any time and always with a smile.

Avantatges: The men at the reception were very kind.

Desavantatges: We had a free upgrade to a biggest room, but it was smelling bad and didn't look very clean, especially the barhroom

Avantatges: The riad foyer is very impressive - some sort of Andalusien architecture. It was very pleasant to sit there and surf in the internet in all tranquility. The rooms are good furnished. The staff is very helpfull, open minded and extremely taking care of its guests. The breakfast was good - Natural orange juice/caffe/bread/cheese/sweets/kacke... actually all what I needed to start my day.. Each person is being served personally by the staff. The staff always helped me parking my hired car near the Riad for no fees which is to thank them for that. Parking mostly always will cost you in Morocco as the rest of the world. I have arrived one night earlier and mr. Mohammed the owner of the riad helped me to find a room on a short notice and more he has sent his employee to receive me and then guide me to a second riad he owns. I thank him for that - mr. Mohammed always responded to my messages on Whatsup in a matter of few minutes....

Desavantatges: What i‘m writing here is related indirectly to the Riad. It‘s about the tour guide. I have asked the staff to book me one for three hours. He came at the morning. I‘m a person who is interested in history and culture. After one hour he collected a group of french girls in the old city in other riad (to maximize his profit on that day). And so he had to explain in 2 languages. He has taken the liberty and didn't make the effort to explain much a bout the history of Fes: - 30% of the time was spent visiting some historical places - 70% of the time was for shopping - jumping from one store to another. Clearly he has some deal With the shops where he gets provisions on each buy.... It was somehow bizarre for me and the group.... He was a manipulative person. It was not professional and he deserves merely 2 stars out of 5. The money he insisted to have he also didn’t deserve point and a new line.

Avantatges: so so

Desavantatges: too expensive for eating and drinking, and the facility of shower is poor.

Avantatges: El Riad, es precioso, la atención de Mohamed ha sido expectacular, muy atento con todos los huéspedes, el desayuno muy bueno, la terraza del hotel súper bonita. 100%,recomendable.

Avantatges: El Riad y la amabilidad de los empleados

Avantatges: Hassan and Salam were amazing staff!!! We loved them and told the manager of their great hospitality during our stay! Great breakfast, accommodations, and more. Would recommend this Riad.

Avantatges: Personal muy amable, atento. Habitacion grande y comoda. Buen ubicacion, cerca de la medina pero fuera de ella

Desavantatges: Al ir a ducharme habia una cucaracha dentro de la ducha y el wc perdia agua por lo que habia que abrir y cerrar la llave cada vez que lo utilizabas. El baño bastante mejorable.

Avantatges: It was our fist time in morocco and and arrived late at night and we were still greeted by hassan and salah which are the 2 persons that run the hotel. They are very helpful, humble and caring persons and always smiling and ready to help you in all your needs. The hotel was very clean and the breakfast was to die for. Top notch service!!!!

Avantatges: Los recepcionistas: Suoltan y Salah fueron super atentos. Muy buena atención. Las habitaciones muy amplias y limpias.

Avantatges: Such a cute riad, very close to the media. The view from the balcony is beautiful. And the most of all, the staff are so friendly and helpful.

Avantatges: The stuff was really nice and kind and the room was really big , clean and beautiful.

Desavantatges: The braekfast was not good at all, the food wasnt fresh and really dry, but Hasen bought for us a new bread and in the end we had what to eat, but i think you sould make the food at the morning and not just to warm up in a microwave. The secand thing is that the tap in the shower was broken and also in the toilet and it was really hard to use it.

Avantatges: Beautiful Riad, excellent location and friendly staff who were very kind and friendly to us. My mum made friends with all of them

Avantatges: Everything was great, the breakfast delicious and the staff very kind. The location is great!

Desavantatges: The bathroom could be improved

Avantatges: Location is good, walking distance to Medina

Desavantatges: The place need refurbishment, equipment, floor and curtain were worn out. Water pressure is very weak, hardly to take bath and shampoo. There was occasionally bad scavenge smell inside the room, and the whole family good itch skin after stay. What most bad experience was from the property manager. Since we walk in he just keep saying it is very dangerous to visit the medina by our selves and sell us the tour guide. But the price he quoted is different to what the tour guide asked when we met next morning. The tour guide asked for more, also he comes half an hour late. So we refused to join and decided to go by our selves. We found it is quite safe and many visitors also go by themselves. It gave us the impression that the manager is not trust worthy.

Avantatges: The place is stunning, right out of a storybook tale. A "thousand-nights" ambience. The staff will go out of their way to help you: Sultan, Salah, Hassan, Emane. Especially Hamza, who is the guide and driver for the sightseeing, was extremely helpful end supporting during a walk around the inner part of the old medina. I owe this guy a lot, because he acted like a real brother in a complicated situation there. Thank you for everything, brother!

Desavantatges: Very difficult to mention a negative aspect to the riad.

Avantatges: Very nice and friendly staff. Rooms are big and clean. air conditioning in the room!

Avantatges: La habitación Y.El desayuno. Y el amabilidad del personal

Avantatges: El personal del alojamiento es encantador y las instalaciones son excelentes.

Avantatges: La atencion del personal fue estupenda.

Avantatges: Parecia un palacio de 1000 y una noche.

Desavantatges: El cuarto que recibimos no era tan moderno y no tan bonito. Pero nos dieron un desayuno por las inconveniences.

Avantatges: Despite there being an issue with our original booking - the staff were quick to resolve and upgraded us into a suite in another affiliated hotel. Staff were incredibly helpful and went above and beyond to make sure we had everything we needed.

Desavantatges: Laundry was expensive to get done (although did come back very promptly!) The room was lovely but could do with updating/refreshing (new air con, new towels)

Avantatges: Everything! This riad is absolutely amazing, the food was great, and the staff was extraordinary.

Desavantatges: Nothing

Avantatges: Our stay at the Palais d'Hôtes was extremely pleasant. The hotel was magnificent and the suites and facilities were exceptional. The hotel staff, especially Rachid, were extremely accommodating and met our every request. I would highly recommended the in-house hammam.

Avantatges: The grand junior room which we were upgraded to for free was superb. Breakfast on the terrace was second to none the views were spectacular over the Médina. So much more for your money then Marrakesh. Would recommend this Riad.

Desavantatges: If I had to pick, was a little scared of the lift. But the stairs were fine.

Avantatges: The Raid was beautiful! So enchanting.

Desavantatges: That breakfast wasn't included in the price.

Avantatges: The breakfast venue

Desavantatges: You need hand showers for toilet not bidets only

Avantatges: Beautiful road. Very restful. Great staff

Desavantatges: None

Avantatges: Staff is very professional and helpful. Riad is very beautiful and exceeded our expectations

Desavantatges: the food takes some time to be done

Avantatges: El hotel es bonito, cómodo, cerca de diversos puntos de interés y con un gran equipo. Las personas que nos atendieron fueron muy amables y se preocuparon por todo lo que necesitamos. Poder elegir hora, lugar y qué desayunar fue una grata sorpresa. Si vas a usar el parking, pregunta antes en el hotel por él para confirmar cuál es (da servicio o varios hoteles de la zona y por su imagen parece no ser del hotel).

Avantatges: Everything, location, staff professionalism, cleanliness, food quality and beautiful decoration and architecture based on traditional artistic themes and crafts.

Desavantatges: Confusing layout, leading you through small corridors to get to your room or the top floor restaurants. The beds were not giving the support we expected, we were always rolling to one side.That's all I can think of.

Avantatges: Everything thing Staff, food, riad decoration Easy access able by car if you travel by car

Desavantatges: Nothing

Avantatges: Kind personnel, a hotel that looks like a renovated palace, nice pool, location very close to the medina and the royal gardens, free parking, and a room that was clean and spacious. Oh, and an excellent breakfast.

Desavantatges: Very bad pillows, the room’s air condition wasn’t very effective. There were problems with the hot water in our bathroom and I ended up having a cold shower two days in a row. The spa services are way overpriced and not good at all, a 50 min massage costs 60 euros and feels like the girl is bored. The Moroccan food in the hotel restaurant is a disappointment - the tajine was not tasty at all, while the European menu is slightly better.

Avantatges: Friendly staff

Desavantatges: The breakfast was poor

Avantatges: Nice quiet location right at the entrance of the medina.

Avantatges: Limpieza, tranquilidad, servicios, restaurante, atención

Desavantatges: Me gusto mucho

Avantatges: The spa and food are really awesome. Definitely recommend to book and try. And there is a parking lot for self-driving traveler, which is super convenient.

Avantatges: the location is good, around 15mins walk to Medina

Desavantatges: the choice of breakfast is limit. One thing we felt not good was we called the reception if there were any scissors that could be lent to us, the reception replied no, but you can go out and buy them by yourself. For us who stayed in Fez for the first night, we didn’t know where to buy and it was 10PM at that time, we also didn’t think it was safe for two girls to out. When I double checked with reception, there was no any other way? We only got “Em….mmmmmm” from he.

Avantatges: Very very nice hotel Good location Relaxing Price Traditional Design

Desavantatges: Restaurant need to book before several hours

Avantatges: The location, the traditional design, view, the lovely staff specially Omaimah

Avantatges: Las instalaciones

Desavantatges: El desayuno

Avantatges: La decoración y toda la ambientación muy ad-hoc al lugar. La comodidad de las habitaciones

Avantatges: The beauty of this property is UNBELIEVABLE. We had the most. amazing time and felt like we were treated like kings and queens. Chirifi was our personal staff member who stayed with us morning and night during our stay. He served us, answered all of our questions, took care of us, and genuinely looked after us and our best interest. He and the entire staff exceeded all expectation and went above and beyond to serve us! Wish we stayed longer! Such a gem of a find.

Desavantatges: Nothing. Everything was perfect.

Desavantatges: They didn’t offer organised excursions

Avantatges: The best riad I have ever visited in Morocco. The staff are nice and the honor was very hospitable person. If I come back to Fes it is the place to stay. If you wanna see a true riad with authentic Moroccan style, it is the place to be. Convenient location, walking distance to Bab bu jlude, quite and romantic courtyards.

Desavantatges: Some new staff needs more training.

Avantatges: Nos encantó TODO, el personal las instalaciones... Lo recomiendo totalmente!

Desavantatges: Lo único que no me gustó fue no poder aprobechar más días, me hubiese encantado poder pasar mas tiempo disfrutando de este precioso lugar

Avantatges: From the moment you walk in you will experience and truly feel how amazing this place is. I couldn’t stop saying wow! So impressed with how beautiful it is...literally feels like a dream!

Avantatges: Beautiful property, great staff, and a perfect location to get in and out of the medina easily

Avantatges: He ido con mi madre, pero repetiría sin dudarlo con mi novio porque el entorno no puede ser más romántico. El riad es una maravilla, y el personal muy atento y te hacen sentir como en casa. Se preocupan de que todo esté a tu gusto. Es que hasta me dio pena despedirme! El desayuno y la comida en general muy buena. Salma es toda una anfitriona y nos organizó muy bien las excursiones que hicimos para visitar la Medina y Chefchaouene. Es imprescindible ver la Medina con un guía para no perderse, y Mohamed habla español muy bien. Jamal nos llevó a Chefchaouene, que está bastante lejos (se tarda menos desde Tánger) pero yo me empeñé en ir y no me arrepiento aunque hemos estado 3 noches y me ha faltado una para ver Meknes. Los dos unos magníficos guías! He guardado sus contactos para cuando vuelva. Me quedé con las ganas de probar el spa... pero la piscina es una maravilla. Nos imprimieron las tarjetas de embarque porque a la vuelta hay que llevarla en papel, muy majos. El wifi va bastante bien. Yo volvería seguro, porque me gusta estar en la Medina y en sitios más típicos, pero le falta un poquito para ser un 5*, detalles.

Desavantatges: Como en todas partes (en algunas más que en otras), hay cosas que mejorar. Me hubiera gustado que me hubieran avisado de que iba en época de Ramadán, porque si no caes, y te gusta cenar con un vinito, pues no puedes, ya que ellos no pueden servir alcohol durante el mes que dura. La alternativa es que te lo lleves desde el aeropuerto y que te lo sirvas tú y la habitación tiene nevera (que podría enfriar más, pero el problema de la temperatura en la bebida es algo generalizado en Fez). Tienen que estar más atentos al correo antes de que llegues, pedí que nos vinieran a buscar, confirmé, y se ve que no lo vieron, y bueno, cogimos un taxi que no hubiera pasado la itv pero ya desde los 80. Tendrían que haber escrito para confirmar, ya que había mostrado interés por ese servicio. Alguna cucaracha (llamad a recepción para que manden a alguien cuando veáis alguna si sois tan histéricas como yo con esos bichos). El desayuno podría variar un poco... solo cambian el tipo de “tortitas” que te ponen, aunque está muy bueno. El plato de pepino no lo entiendo, pero puede que sea solo yo. Yo haría dos menús muy distintos y los alternaría. El armario es muy pequeño y lo usan para guardar los edredones... es mejor que lo dejen vacío para poder colgar la ropa y que si necesitas un edredón lo pidas a recepción, aunque lo normal es que en invierno lo pongan al hacer la cama y en verano yo lo veo del todo innecesario. La piscina podría estar un poco más limpia... igual es complicado mantenerla porque al haber tanta flor hay mucha abeja que acaba en el agua. Pero como nunca hay mucha gente dentro (creo que solo he visto a otras dos personas bañarse...) pueden estar atentos a cuándo bajas en bañador y limpiarla un poco. Esas cosas en un 5* se anticipan, pero bueno son detallitos y yo estoy muy mal acostumbrada. (Ah! Y cuando reguéis las plantas mirad que no haya nadie abajo desayunando jaja)

Avantatges: Breakfast was a Moroccan feast and we were waited on like royalty! Showers had great pressure and could be as hot as you liked. Rooms were richly decorated and the beds comfortable.

Desavantatges: Spotty WiFi service, even in our rooms directly above reception.

Avantatges: The bed was very comfortable and the room was large. Breakfast was very nice.

Desavantatges: They needed one or two luggage racks and there was the perfect space for them. The bathroom was very small and the door stuck badly and there was some kind of water leak on the floor.

Avantatges: In a the old medina, a city part that looks really poor, with walls looking like ruins, a wonderfull orientally decoretd hotel reveals entering through the gate of Riad Salam Fes. It is like the secret garden from 1001 nights. It actually has 3 inner courts ending with the one that has a small pool. Hotel staff is most kind.

Desavantatges: Food was quite a dissapointment. Drain needs to be fixed.

Avantatges: Public areas super with all the mosaic tiles. Pool looked great too

Desavantatges: More light in rooms, unable to read as sooo dark. Bathroom could do with a good clean Breakfast could have been better

Avantatges: The building is impressive. The actual location is good as it's not near all the hustle and bustle of the medina and gives you the chance to get a break.

Desavantatges: The staff were not very attentive to customers, including delays to answer questions, being frustrated when the reception phone rung and being slow to address wifi issues across the hotel.

Avantatges: A really great place! We arrived hot from a bus ride and Mohammed was very very helpful in checking us in and providing a beautiful room. He was extremely accommodating as I was traveling 29 weeks pregnant! The room was very clean and nice. Beds were comfortable and the room was quiet and peaceful. We had a great sleep! Mohammed helped us to find a beautiful vegetarian meal for dinner at a Riad close by and they even walked us there so that we wouldn’t get lost. Excellent service! The next day, we were provided with a map for a walking tour of the Medina. Thank you for making us feel at home!

Desavantatges: Everything was great!

Avantatges: Fantastic Riad! Arrived feeling a little stressed and the staff bent over backwards to make us feel comfortable. Best welcome we've had in the whole of Morocco! The team attended go our every need, really going above and beyond. Great location, beautiful room, excellent location. Thank you to the kind, generous wonderful staff.

Avantatges: Staffs are awesome. They are really friendly and assisted in our trip very kindly. As for staffs, we would like to score way more than 10.

Desavantatges: Lack of tissue paper, refrigerator and so on. But it's obvioulsy not a big problem.

Avantatges: Los chicos de la recepción te ayudan en todo y el desayuno muy bien

Desavantatges: La cama y almohada un poco duras . El baño olia un poco a humedad.

Avantatges: The staff was awesome and the service was great. A cute little hidden gem in the middle of the busy Medina.

Avantatges: Mohammed was a brilliant host and helped us out with everything we needed. It was thoughtful of him to meet us at the Gate to the Médina and walk to the Riad with us. He upgraded our room and it was very large and comfortable. Breakfast was yummy and everything seemed very fresh.

Desavantatges: It was a bit of a walk from the restaurants we ate in but apart from that the place was perfect and great value for money

Avantatges: Beautiful riad in the medina. Within walking distance to all the sights, restaurants and shopping. Mohammed and Joel were very helpful during our stay. They responded quickly to our communication and organised a pick up and dinner on the day of our arrival.

Desavantatges: Wifi was slow.

Avantatges: Mohammed was fantastic and took really great care of us. He arranged for someone to pick us up from the airport and someone came to meet us at the taxi and walk us to the riad (the riad is not accessible by car but it is a short < 5 min walk). We were grrated with Moroccan tea and cookies on arrival. He also gave us recommendations for places to eat and even called ahead to let the restaurant owner know we were coming so he was already expecting us when we arrived. Breakfast was delicious and the room had everything we needed. I would definitely stay here again.

Avantatges: El personal muy atento, hablan español, habitaciones muy bonitas, se esmeran para que tengas una buena estancia. Dentro de la medina.

Desavantatges: Imposible llegar en vehiculo, es al mismo tiempo un pro y una contra depende de como viajes, esta algo escondido dentro de la medina, pero eso tambien es algo a su favor.

Avantatges: La amabilidad de Othman y todo el personal fue lo mejor sin duda. Nos fue a buscar a la parada de taxis para acompañarnos porque el tren desde Marrakech llegó con 3 hrs de demora y llegamos a la medina de Fez a las 21:30. Ubicación perfecta, mucha tranquilidad y una terraza con vistas muy bonitas. El desayuno y cenas muy ricas y a precios normales. Las habitaciones muy amplias, todo muy limpio y nos dejaron hacer el check out a las 13 hrs porque llovía.

Desavantatges: Los colchones eran bastante duros. Sugerencias: la ducha debería tener una mampara de vidrio para evitar mojar todo el baño. El pago es en efectivo, sería más cómodo poder pagar con tarjeta de crédito.

Avantatges: The stuffs are really helpful and friendly! And the room is big and comfortable. Good value of money.

Desavantatges: The location is quite difficult to find.

Avantatges: Food is super-great. Definitely everybody coming to Morocco as a trip should have a meal here, especially Tajin, at once at least.

Avantatges: Las habitaciones son preciosas. La cama es muy muy cómoda. La piscina es muy bonita y agradable. El trato del personal estupendo.

Desavantatges: Quizás el desayuno (20€ por persona) es excesivamente caro para lo que te ofrecen (ojo! Que está muy bien pero no para 20€)

Avantatges: Excelente servicio y precioso el Hotel

Avantatges: Reception staff were very friendly and over keen to assist. Rooms are spacious and comfortable. Onsite bar with fab views of the city. Special thanks to staff member Mourad, at 3:30am realised passport was left in safe in room after check out, the room had been assigned to a newly wed couple! Flight at 5:20am so couldn't wait..Mourad was very kind in contacting the guests and getting the passport out of the safe. One would wonder why the cleaning staff didnt check the safe upon check out and I dont know what I personally would have done if I was in the room but Mourad handled the situation in his professional stride leaving everyone happy :))

Desavantatges: Breakfast till 10:30, arrived just after 10 to find hardly anything available. Probably could have asked, but didnt expect that I should.

Avantatges: Staff were excellent. We were upgraded & given our room early. Very helpful & considerate. Bar & restaurant staff exceptional. A wonderful stay & would highly recommend.

Desavantatges: Nothing

Avantatges: I liked the layout of the room, it was very thought out. The hotel décor is beatuful and the service was good.

Avantatges: All staff except one lady at the reception (ref. ‘taxi’ experience) very nice, warm and welcoming. Great pool and décor, very good taste in all details.

Desavantatges: At check-out they refused to call a taxi for the airport and (in practice) imposed at double the official rates (published at the airport) their own private service, with excuses like: “We do not have the number for normal taxis” and/or “taxis do not go to the airport here” (well they could google up the phone number). Plus this unwelcoming lady at the reception added you must pre-book the service 2/3 hours in advance (next time I’ll call a taxi on my own). Anyways, I spent more than 7000 MAD, how can you ruin the very good impression you made over a 10€ difference?

Avantatges: The hotel is beautiful and stunning. The rooms are lovely and well thought through. By far the most organised, well built and well run place in all of Morocco. The staff are lovely and helpful and the food, especially the breakfast, is amazing. The pool is very nice as is the view from the roof top bar.

Desavantatges: The hotel and bars and restaurants within were very good but expensive. The hotel is also isolated and hard to walk to but they will arrange taxis for you.

Avantatges: The hotel is very attractive and stylish. Our room was spacious with a very comfortable bed with good linen. The breakfast buffet was excellent with a good choice. The pool was lovely with comfortable sun loungers and long distance views. The hotel’s free shuttle service every hour to three parts of the centre of Fes was really convenient. The staff were very friendly, helpful and professional, though those in the Jungle Bar were a little disorganised at times. The menu in the Jungle Bar included a wide variety of tapas which were good quality. The option of eating a smaller amount in the evening was very welcome and it provided a change from more typical Moroccan food. All in all, we had a great stay and would recommend this hotel highly.

Desavantatges: Nothing.

Avantatges: Design

Desavantatges: They add an invoice in my final bill and it doesn’t belong to me!!

Avantatges: Lovely room Wonderful swimming pool Friendly staff

Desavantatges: Staff in Jungle bar somewhat disorganised

Avantatges: Es un hotel precioso!

Desavantatges: Cuidado al pagar. En booking sale un precio y luego ellos te lo intentan cobrar en su moneda y te quieren cobrar más de 20 euros de más. Si insistes te lo acaban cobrando en euros el precio que marca booking.

Avantatges: The staff were very friendly and always responded very quickly.