Londres hotels

Avantatges: It was the ideal location for us

Desavantatges: Nothing

Avantatges: Lovely big clean rooms.

Desavantatges: We Didn’t stay long enough

Avantatges: I don’t normally like hotel pillows, they always seem too hard, but the pillows in our room were lovely and soft and I slept very well.

Avantatges: This hotel is first class from start to finish. The staff and service are exceptional the rooms and facilities are total luxury and the views are amazing! The food and drinks are delicious the sky bar is a must the views and atmosphere are spectacular. I can’t recommend it enough, total VIP treatment!

Desavantatges: There’s nothing negative I can say about this hotel, staff or facilities it’s fantastic!

Avantatges: Excellent location for O2. Great room. Friendly professional staff. Stupendous view of Thames from.the room Superb breakfast.

Desavantatges: Nothing

Avantatges: Great for O2 events. Really good finish in rooms, attentive staff and great views over Thames skyline. will book again.

Desavantatges: SPA was closed during our stay.

Avantatges: Location is great as I was attending an event at the hotel. Rooms are very clean and tidy and the staff and very helpful. Hotel has easy access to car parks and convention centre

Desavantatges: We arrived at 430PM and were told that the room had not been allocated as yet, we were attending the event at 530PM so time was limited. We were given a complimentary drink voucher while we waited. Only waited 20 minutes and was allocated a room. This was a busy period for the hotel as there was 2 big events on so not a massive issue. When we got back to the room at 1130PM we found the AC not working and they said they would send someone to fix it but friend was asleep so did not want this to be done. On check out the fault was brought up and they gave us free parking for the inconvenience which was great so the staff are very good

Avantatges: A house skip and a jump from O2 great hotel if your at an event

Desavantatges: nothing it was fabulous

Avantatges: Requested interconnecting rooms which the hotel provided.

Desavantatges: The water tank for the coffee machine in each room was dirty.

Avantatges: Hotel muy cercano del centro de conciertos O2 Arena, perfecto si vas a ver un concierto y no quieres soportar las marabuntas en el metro

Desavantatges: Algo caro, pero son precios de Londres.

Avantatges: Everyone was friendly and efficient throughout. From checking-in, Georgina on Reception making it smooth and easy and Charles sorting a query by phone a little later, to everyone who served us in the Clipper Bar that evening, to the lady in the Brassiere (sorry, didn’t get her name) the next morning who moved us to a window table when that was what we needed. Excellent service throughout.

Desavantatges: Not knowing that you need both names of a couple when booking a double room for them as only the named person can check in without the other. But I do now!

Avantatges: Tranquilidad Amabilidad personal

Desavantatges: Un poco la distancia entre hotel y centro aunque la conexión X metro es muy buena 5 min andando Por otra parte al estar apartado es un sitio muy tranquilo vistas río tamesis

Avantatges: Muy lujoso hotel en una buena ubicación de Londres. Sin duda volvería al hotel en mi próxima visita.

Desavantatges: No mucho..

Avantatges: Espectacular en todos los sentidos

Desavantatges: No poder quedarnos más tiempo

Avantatges: Absolutely fabulous wonderful beautiful....exceptional throughout whole stay

Desavantatges: Nothing

Avantatges: The staff were very attentive and friendly especial as we had our daughter with us. Made it very relaxed and easy for us to feel at home. All the little added details were a bonus.

Desavantatges: The room was a lot smaller than it looked in the picture.

Avantatges: Booked for a birthday treat. The whole experience was simply ordinary. We did get 3 birthday cake slices delivered on 3 different occasions to the wrong person !!!! I have stayed at many hotels in London and this hotel is nothing different in terms of service or facilities. It may have once had the Xfactor but there is nothing I can write, in fact thats why im leaving a review to say it has certainly lost its factor in terms of "making a difference"

Desavantatges: It is built up to have a Brand It certainly has lost its Brand and there is very little emotion, happiness and British sense of quality when you stay. The reception is very English The decor Fine but nothing out of the ordinary

Avantatges: Breakfast was good with a very relaxed ambience (although I thought the spinach in my eggs florentine on the second morning was a bit plain, and my eggs were cold on the third morning). But the staff were excellent.

Desavantatges: Our stay was too short.

Avantatges: Everything

Desavantatges: Nothing

Avantatges: As an iconic London hotel, the Savoy did not disappoint, every aspect of the service was first class. With some excellent bars and restaurants in house, and Covent Garden only a few hundred meters away, the location and facilities were first class.

Desavantatges: Nothing, it was superb. You could grumble about the price, especially if you are used to 5* hotels in Asia, but this is London and this is the Savoy!

Avantatges: I liked the old world charm the service oriented and helpful staff

Desavantatges: Housekeeping had to be constantly reminded for replenishing tea bags or soap etc

Avantatges: Las instalaciones

Avantatges: The location is excellent- you cannot get more central than that. The hotel lobby and dining areas are beautiful and fells very luxurious. The staff were incredibly nice and helpful, each and every one. Breakfast was very varied and tasty.

Desavantatges: We took the room with the king sized bed. It was big but felt rather dated. Some of the room facilities could do with an upgrade- the toilet didn’t always flash well, and the air conditioner sometimes made loud noises in the middle of the night, and woke us up. Even the TV sometimes turned on for no reason, and in the end we unplugged it. I understand that this is an old building, but I expected a bit more for the price. In addition- the breakfast service was extremely slow, so I wouldn’t recommend it if you’re in a hurry.

Avantatges: El lugar maravilloso. Todas las comodidades incluidas. Personal extremadamente amable. Se hacen cargo de todo. La pieza maravillosa . El desayuno riquísimo. Me encantaría ir nuevamente

Desavantatges: Nada no me gusto. El único detalle puede ser que para persona con movilidad reducida desplazarse a la piscina o salir de la tina puede ser un poco difícil.

Avantatges: We had the luxury king room. It was perfect. Our decor was Edwardian. It was beautiful. The room & service was exceptional.

Desavantatges: Everything was perfect!

Avantatges: Personally we think there should be a option for a buffet style breakfast as well as la carte as some time just a of fruit & some cheese is all you may need

Desavantatges: buffet style breakfast option

Avantatges: A place to be if you can afford it

Desavantatges: Everything

Avantatges: Todo... el hotel sobrepasó todas mis expectativas... la habitación era comoda, bellamente decorada y con unas vistas de excepción. 10 puntos no alcanzan a describir lo bien que la pasamos !!!

Desavantatges: Nada

Avantatges: Everything :)

Desavantatges: Nothing :)

Avantatges: Bed was comfy. Location great. Thought this hotel was 100 times better than it was and the staff let us down for my wife’s 40th.

Desavantatges: See above. Guest relations mucked up and no attempt was made to make my wife’s 40th special.

Avantatges: Las vistas

Desavantatges: El desayuno normalito

Avantatges: La cama, la habitacion, las vistas, el personal.

Desavantatges: El desayuno no esta a la altura. El buffet normal, nada de productos orgánicos. Dulces normales, zumo de naranja no es recién exprimido, la healthy toast de aguacate era insípida, los poached eggs insípidos; en general el desayuno es de un hotel de 3 estrellas.

Avantatges: An iconic building viewed from afar and providing breath taking views of London. Well trained staff who put you at your ease. Marvellous choice at breakfast although a little on the expensive side.

Desavantatges: Nothing of note. Everything is well laid out. It is not cheap and the cuisine may not to be everybody’s taste. Beware of the service charge built into the restaurant charges before you decide upon a gratuity.

Avantatges: Its our 5th time at The Shard and, it never fails to deliver a truely fabulous experience. We had an Iconic room on the 50th floor which was spacious, clean and the views across London were amazing. Another great weekend away with these guys and we'll be back before christmas for another chilled weekend away

Desavantatges: Nothing

Avantatges: Excellent customer service. Everyone was super friendly and heloful

Avantatges: One of your restaurant staff where we had our breakfast and who’s name is Christiane is an excellent and hard worker man. He tried to satisfy us as much as he could when he noticed that we were not happy. The concierge staff are also excellent, they were very helpful.

Desavantatges: Breakfast is poor considering Shangri-La

Avantatges: The room was very comfortable. The view was amazing.

Avantatges: The views.

Desavantatges: Not impressed. Because we booked via a third party website we were given a really old / tired room. We will book direct next time.

Avantatges: A mi hija y a mí nos saludaron como si fuéramos realeza. Todo el mundo es amable, eficiente y profesional. El Ritz es precioso y siempre está limpio. Los camareros son muy adecuados y la comida era fabulosa. Recomendaría encarecidamente el Ritz, porque sin duda no te defraudará.

Avantatges: La ubicación y el servicio eran buenos

Desavantatges: Problema con la habitación, que era muy pequeña, ofrecieron una mejora de habitación después de dos días

Avantatges: Todo

Desavantatges: Estar en una planta para fumadores.

Avantatges: Location and service

Desavantatges: The restaurant advice especially The Ritz restaurant it’s for old people above 70 years old.

Avantatges: Everyone very efficient and helpful. Beautiful ambiance, hotel well situated.

Desavantatges: We were unable to gain access to our second room (427) until we returned from the theatre. Four of us had to use the one room (425) to change to go to theatre!

Avantatges: The superb standard of service. The beautiful room . Ritz champagne in the Rivoli Bar looking at Lalique. Thank you to Federica who checked us in and Flavio who served us. The breakfast was also excellent and beautifully presented.

Avantatges: The service was both efficient and very friendly. Every one of the staff went out of their way to assist, but were happy and able to chat, which made us feel very welcome. The public rooms at the Ritz are very grand, in the style of the 1920's, and the restaurant is like a British stately home. We had a room upgrade - an Executive Suite on the 7th floor - which was recently refurbished and was faultless (sometimes even in good hotels you might find a light bulb has failed, or something similar - at the Ritz everything was perfect). We had breakfast in our room, which was delivered on a trolley that opened up to become a dining table, which was a nice touch. The weather was also excellent during our stay and as the hotel is right next to Green Park it was nice to take a stroll in the park. For a longer walk (up to 2 hours if you wanted) it would be easy to get to Hyde Park through Green Park.

Desavantatges: It was very difficult to find fault with anything. Personally I would have liked tea or coffee making facilities in our room. I couldn't find it anywhere, but I didn't bother to enquire as it really wasn't a big deal for us.

Avantatges: El lloc i la atenció del personal,a part que l,hotel es magnífic!!

Desavantatges: A vegades has d,esperar per que tinguin llesta la habitació.Som clients,hi hem estat altres vegades!!

Avantatges: Everything was perfect. Staff were incredible and attentive to our every needs.

Avantatges: El servicio, el ambiente , ubicación y desayuno . Habitación muy espaciosa y baño excelente.

Desavantatges: Veníamos del Savoy , donde en la habitación había cafetera Nesspreso con cápsulas y tetera con diferentes té.. y en la habitación del Ritz no había ni plancha, ni adaptador de corriente para extranjeros , ni cafetera ni tetera y faltaban enchufes al lado de la cama para cargar móviles .. nos esperábamos mucho más

Avantatges: The customer service is wonderful, however if you would like a good nights sleep do not stay in room 126 as the noise from below this room will keep you awake.

Desavantatges: The customer service is wonderful, however if you would like a good nights sleep do not stay in room 126 as the noise from below this room will keep you awake.

Avantatges: The staff

Avantatges: The restaurants and bar are very nice.

Desavantatges: The prices are outrageous for the suites. The suites are outdated, unusable furniture, bad paint and most of all: heating was not even working!

Desavantatges: No coffee machine in the rooms. I really missed that.

Avantatges: breakfast was good but much too expensive compared to venues of its equal

Desavantatges: the too formal approach of the hotel is way too much, it needs to move into the current day climate

Avantatges: Lugares! A 2 minutos de la estación de metro de South Kensington. Fácil acceso en metro y autobús.

Desavantatges: Habitaciones pequeñas

Avantatges: Great location and very cosy

Desavantatges: I liked everything

Avantatges: Game room was great for the family!

Avantatges: La ubicación, la amabilidad, la decoración.

Desavantatges: Costoso, para el tamaño de la habitación.

Avantatges: Everything about this hotel is spot on! Perfect location opposite South Ken tube - they do the little touches very well!

Desavantatges: Nothing

Avantatges: Muy comfortable excelente atencion a una cuadra del subte hay muchos lugares para comer alrededor muy tranquilo

Avantatges: Location, space, decor cleanliness and staff

Desavantatges: Nothing

Avantatges: It’s location is perfect. Lovely comfortable beds, friendly staff and nicely decorated. Complementary soft drinks, milk, coffee and juice.

Desavantatges: Nothing

Avantatges: Location

Desavantatges: Room is too small

Avantatges: Nos encantó el servicio, las atenciones y el buen hacer de todo el personal. Las habitaciones son excelentes, muy confiable nuestra estancia en Londres.

Desavantatges: El hotel no tiene nada que objetar por nuestra parte

Avantatges: Secret thing Staff fantastic

Desavantatges: Small bathroom

Avantatges: This hotel is surrounded by good cafes and restaurants with buses at the door step and tubes just across the road. Despite the hustle outside, the hotel is very quiet inside. The deco is very beautiful!

Desavantatges: Our room is a bit too small.

Avantatges: Bed was very comfortable, bathroom had optimal layout with facilities, location very close to South Kensington tube station, ample charging points. Small room but very well laid out.

Desavantatges: The coffee making facilities in the room were tricky and ended in a big mess! Also was unable to use my Diners Club card for payment.

Avantatges: El desayuno era bueno. La habitación era muy cómoda y cómoda

Desavantatges: El proceso de registro tomó tiempo ya que algo salió mal con la reserva a través de Booking.com. La comprobación manual no es muy rápida

Avantatges: La ubicación es inmejorable, las instalaciones modernas y confortables.

Desavantatges: Todo es muy bueno.

Avantatges: The price of the place for London was really good value for money. The range of features in the room was amazing.

Desavantatges: Not a lot.

Avantatges: Very good location. Adjacent to subway station

Avantatges: El personal del hotel siempre estuvo amable. La cama es confortable y la ubicación es excelente

Desavantatges: Todo está muy bien

Avantatges: Bed so comfy,facilities good

Desavantatges: The view ,there was an obscure blind in our room which couldn't be held raised .the breakfast was three times the price of the weather spoons which was 60 metres away and had a view of the tower

Avantatges: The friendly colleagues.

Desavantatges: Disappointed so limited room amenities.

Avantatges: Great design theme, loved the concept.

Desavantatges: A hot water kettle in the room would be nice.

Avantatges: The room is very comfortable with an excellent bathroom and huge bed. The TV choice was good and the daily bottled water was very much appreciated.

Desavantatges: There was no kettle for tea in bed first thing.

Avantatges: Cozy, stylish and central hotel. Perfect to visit London center. Cozy large bed, Comfortable room. Bathroom with wc and large glass shower. Only for a couple, there is a curtain between bed and glass partition of the bathroom, but you can easily see trough! Sink and vanity unit are outside the bathroom, along the room entrance. Nice rooftop bar with tasty cocktails. Nice the opportunity to choose your room level and view at the check in without additional fees. Nice staff. Ultra quickly check on and out. You can choose to arrange a late check out for a little extra charge. We would love to return!

Desavantatges: Our room was not perfectly clean. We found some dust on shelves and window and hairs on towels.

Avantatges: Super nice hotel, friendly staff, posh place

Desavantatges: Electronics at the room not always working properly

Avantatges: Nice view (tower)

Desavantatges: Small rooms

Avantatges: El bar .el lobby . Muy buen gusto en la deco.

Desavantatges: Muy encerradas las habitaciones

Avantatges: El personal es muy amable. Excelente servicio. Comida deliciosa en el restaurante Balcon. Los camareros del bar estaban muy bien informados. Las habitaciones son pequeñas pero cómodas.

Desavantatges: Es difícil ajustar la temperatura DEL AIRE ACONDICIONADO de la sala (el control tiene + y - pero no muestra la temperatura).

Avantatges: Room was amazing

Avantatges: La ubicacion, por lejos. Todo muy correcto

Desavantatges: La humedad en las habitaciones,

Avantatges: Beautiful room. Excellent lighting . Great mirror in convenient position for a last drying her hair. Good toiletries. Staff were very helpful and friendly. Restaurant and bar both excellent.

Desavantatges: Nothing.

Avantatges: The location, the friendly staff and the services.

Desavantatges: Nothing - superb hotel

Avantatges: Very professional staff helpful caring it is the best service in London and very good location

Avantatges: Breakfast was perfect. Location excellent.

Desavantatges: The room doesn't have AC socket for hair dryer over the mirror. No one in the bathroom or at the hall.

Desavantatges: Need more variety in the breakfast buffet

Avantatges: Amazing location with very attentive and helpful staff

Desavantatges: Quite a few minor maintenance issues should be fixed, leaky taps, broken desk leg etc.

Avantatges: Location really good . All staff very welcoming

Desavantatges: Nothing to dislike

Avantatges: People Outstanding

Desavantatges: Eggs & Bacon below expectations.

Avantatges: Central to everything, beautifully appointed hotel throughout, rooms comfortable and quiet, welcoming staff who provide a very high level of service and go out of their way to assist with anything.

Desavantatges: Nothing

Avantatges: Excelentes habitaciones, servicio del personal excepcional, ubicación privilegiada, restaurante muy recomendable.. Me encanta todo de este hotel.

Avantatges: Friendly staff at the reception and breakfast.

Desavantatges: The room has a terrible touch screen system to control lights and air conditioning. The bath room looks like in a hospital.

Avantatges: The customer service in this hotel is second to none - every single member of staff at reception, in the corridor, delivering room service etc, was polite, friendly and helpful. The room had everything I needed, and it was extremely spacious for London. I had a room service meal delivered, and it was excellent - the quality of food, presentation, speed of service, everything was perfect. I had a very nice overnight stay at the Montcalm Royal London House, and would stay there again, without question.

Avantatges: Very nice hotel, a special with nice rooftop bar. When you checking in you can enjoy glass of proseco.

Desavantatges: NA

Avantatges: The room was beautiful with mood and night lighting, loved our night there and wi definitely be returning

Avantatges: A smooth check-in and excellent service from all members of staff particularly the duty manager January, it was my birthday and she couldn't do enough for me, we had a room upgrade and my room was decorated with balloons and a card from the team!! amazing facilities and a wonderful hotel!! would stay again in a heartbeat

Desavantatges: Nothing

Avantatges: Personal muy amable y simpático

Avantatges: Personal touches for my partner’s birthday, room was very good, overall service and experience was great.

Avantatges: lovely hotel, lovely super friendly staff. beds were the most comfortable I have ever slept in. not far from the tube station.

Desavantatges: breakfast was disappointing. For £25 per person you expect it to be good, but the selection was very poor and it was all cold. we did mention to the manager who asked the chef to make us a new plate which did come out out. the next day we had breakfast for £9.50 down the road which was much better. this was the only paret I have to say that we didn't enjoy. the rest of the stay was fab.

Avantatges: The staff and their attentiveness was amazing. The best bed I’ve ever slept in. The comfort of the room

Desavantatges: Nothing because it was perfect!

Avantatges: El personal extremadamente amable, la limpieza es excelente, la ubicacion es buena, el hotel es muy lindo. Los asensores son rapidos, y tiene 4, las habitaciones son espaciosas y las camas son comodas. Reponen todos los dias agua, cafe, te, shampoo y otros.

Desavantatges: En el piso de arriba de todo es muy molesto escuchar los pasos de la terraza donde hay un restaurant, pero al decirlo el personal nos reubico muy amablemente sin problemas, un poco molesto los asensores cuando se escucha eventualmente “puerta abriendo” “puerta cerrado” el aire acondicionado creo que el ultimo dia no andaba correctamente de todas maneras no pase calor, falto escobilla para baño, y no pregunte si tenian paraguas de cortesia ya que nos tocaron algunas lluvias, por ultimo hay algunos ruidos de puertas abriendo y cerrando en los pasillos temprano estimo sera la limpieza pero de todas formas nada de esto hizo que tenga una mala estadia, el personal realmente es muy amable

Avantatges: great location

Avantatges: Muy lindas instalaciones y habitaciones

Desavantatges: El aire no andaba bien. Pero me cambiaron enseguida de habitación

Avantatges: Pasamos 6 noches en el Mondrian con nuestros hijos mayores. El hotel tiene una estupenda ubicación, cerca de las mejores atracciones. Gran vista al mar. Nos tomamos unas copas en los bares que tienen buenos cócteles y vistas. Las habitaciones muy modernas con buena ropa de cama de calidad. A mis hijos le encantó que había un cine en el hotel. Altamente recomendado!!

Avantatges: Un hotel excepcional en Londres. El servicio, la habitación, las comodidades, los restaurantes y los bares eran excelentes. Hermosa vista del Támesis. Sin duda me volveré a alojar aquí en mi próximo viaje a Londres. No puedo decir lo suficiente sobre nuestra experiencia en el Mondrian.

Desavantatges: La única decepción fue que uno de los cómplices parecía inexperto. Nos reservó un servicio de té muy mediocre en un restaurante de Londres.

Avantatges: Me encantó el diseño del hotel, las instalaciones son excelentes. Es un hermoso hotel en mi parte favorita de Londres.

Avantatges: Muy moderno, gran ubicación y personal amable. Tamaño de la habitación era bastante bueno también.

Avantatges: Gran ubicación. El personal era extremadamente servicial. Pasamos un tiempo increíble.

Avantatges: Gran ubicación, precioso hotel con un personal amable

Avantatges: I came here with my boyfriend for his birthday and everything about sea containers was absolutely amazing! The room was lovely we were in the top floor and we had such a nice view of the Thames. The location itself is great and there’s so much to do around the area. We also visited the 12th knot which again had a lovely view and the drinks were amazing, it was such a nice place to relax and chill out. I would absolutely recommend this hotel and I will definitely be visiting again!

Avantatges: Loved the staff especially concierges

Avantatges: Perfect location. Quality of the hotel is outstanding.

Desavantatges: Nothing

Avantatges: Magnífica ubicación. Si quieres vistas fantásticas a la orilla derecha del Támesis, alójate en el Southbank. El personal del hotel es encantador. Ricardo, que nos hizo el check-in, nos dio un trato excelente. Es un hotel moderno y para gente moderna.

Desavantatges: Noté a faltar una cafetera de cápsulas en la habitación.

Avantatges: My second time at Sea Containers and as I'm traveling frequently to London and since my workplace is next doors, definitely considering to book this hotel again. Quality.

Desavantatges: The fire alarm at 3 am in my room basically ruined my night. And honestly, I thought as a gesture while checking out at least the minibar consumption wouldn't be included. Or just a simple apology. But no reference at all.

Avantatges: Andre, Riccardo and Chiara went way beyond what was required of them to assist us with several problems we encountered with ground transportation. They were patient, compassionate and professional. They are a credit to your organization.

Desavantatges: Nothing.

Avantatges: The official check-in time is three in the afternoon, but we arrived at about half past eleven in the morning. The friendly receptionist suggested that we had three options; namely, upgrade to a room with a patio for an extra £96, take a room adapted for wheelchair users or leave our bags and check in later. We took the middle option and were very pleased we did. The room was tastefully decorated with plenty of storage and with a well-stocked, if pricey, mini bar. Overall the hotel is very nice indeed with interesting décor reflecting a nautical theme. It’s handy for the Tate Modern, the National Theatre, the South Bank Centre, the Hayward Gallery, the Royal Festival Hall and The Young Vic theatre. There is a good selection of restaurants in the area and the Oxo tower is next door with all its shopping options. It has good transport links with Southwark, Waterloo and Blackfriars stations all within a short walk and it has its own taxi rank.

Desavantatges: Nothing.

Avantatges: The view was amazing.

Desavantatges: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.

Avantatges: Fantastic friendly staff, great location and lovely premises

Avantatges: El servicio muy amable, la ubicación y la decoración

Avantatges: Great location

Desavantatges: Quiet at night, but in the heart of the south Bank

Avantatges: Biggest thing for me is the cleanliness of the room which was spot on. Having stayed in a few 5 star hotels in London, this is up there if not the best. Surprised I have never stayed here before. Next visit to London, staying here again.

Avantatges: La ubicación y el personal

Desavantatges: Nada

Avantatges: La ubicacion

Desavantatges: Cuando haces el check-in te retienen 300 £ en la tarjeta y no puedes hacer uso de ellas hasta una semana después.

Avantatges: Almost everything - only suggestion is executive lounge should have greater breakfast variation.

Desavantatges: see above

Avantatges: Staffs, facilities, location, service are all excellent

Avantatges: Room was amazing and bed was HUGE and so comfy. Loved how the room was sound proof and the curtains thick- blocked out all traffic noise and light.

Desavantatges: Nothing! Everything was perfect.

Avantatges: Great location , central to everything we needed

Desavantatges: I complained about hot water surges, understand that there are a lot of people using bathroom etc, but no feedback after they said they would send an engineer!

Avantatges: Amazing beds! Amazing service!

Desavantatges: Nothing

Avantatges: ubicación

Desavantatges: sin muebles para abrir maletas

Avantatges: Everything was perfect, amazing hotel

Avantatges: The location was great.

Avantatges: Excellent place to stay - not one negative aspect! Plus, smells amazing!!

Avantatges: comfy bed, good in room facilities

Avantatges: Soy un miembro global; esta es la razón por la que continúe en este precioso hotel en una ciudad llena de magníficos hoteles.

Avantatges: Este hotel está en la mejor ubicación para ir a teatros, restaurantes, tiendas y ver arte. Estuvimos dos parejas y nos lo pasamos de maravilla.

Desavantatges: Todo era perfecto

Avantatges: Gran ubicación. Este hotel es muy bonito. El conserje siempre tiene recomendaciones sólidas. El servicio es bueno. Me encanta la habitación. Todo es moderno con un montón de pequeños detalles. cargador de teléfono USB en la cama, Bluetooth para su música. He ido 3 o 4 veces y volveremos!

Desavantatges: Actualmente remodelando. Ducha goteaba...

Avantatges: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.

Desavantatges: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..

Avantatges: Amazing location and nice clean rooms

Desavantatges: Nothing

Avantatges: Location was brilliant staff were super friendly the hotel is stunning and amazing value for money. Breakfast was great. Room was good and the bed was super comfortable. I would definitely stay here again

Desavantatges: Nothing to add was all good

Avantatges: It was my fiancé's 40th Birthday and I wanted to treat her. I booked a nice room (Delux Double) but we were upgraded to a Junior Suite, which was fantastic and made her feel very special. The receptionist who assisted us was Andreea and she was very polite, helpful and thoughtful. A very good experience and we are likely to be back on our wedding night, if not before.

Desavantatges: The TV signal was poor and kept dropping out, a minor irritation in an otherwise perfect stay...

Avantatges: The staff, cleanliness and location of the St. Martin Hotel more than suited our needs.

Desavantatges: We enjoyed all aspects of the hotel.

Avantatges: Position and staff

Desavantatges: Breakfast

Desavantatges: Standard room rather cramped. Would book bigger room next time

Avantatges: El trato de todo el personal fue excelente. Ubicación ideal Cama confortable Silencioso

Avantatges: Nicely designed and nice reception area.

Desavantatges: Small rooms, litter left from night before. No assistance with luggage. Deposit taken instantly but only paid back after 5 days.

Avantatges: Very comfortable and very friendly staff

Desavantatges: N/A

Avantatges: Lovely crisp white clean room, super location

Desavantatges: Just the view as we looked over a roof, but it didn’t matter the room was lovely

Avantatges: Very clean and the staff provided an excellent service

Desavantatges: The bar on the Saturday night. There was a DJ playing in the bar but we got taken to seats and that’s where we had to stay, a little restricted. People just sat talking, not much atmosphere

Avantatges: Cleanliness.

Desavantatges: The breakfast was disappointing, warm and undercooked.

Avantatges: The breakfast had an excellent choice. Made to order omelette was tasty. Our room was upgraded which meant we had a view over the quay. The staff were helpful and friendly. Our request for a quiet and low level room was met and we had a great nights sleep.

Desavantatges: The entrance to the hotel was at the rear which wasn’t the best.

Avantatges: Nice hotel - rooms a little tired .

Desavantatges: Bathroom could have been cleaner and fresher

Avantatges: I needed a one night stay in Canary wharf before heading to Oxford and it met my expectations. The bed was comfortable and the room was clean. I highly recommend it.

Desavantatges: I was with my 6 years old and it was not so child-friendly.

Avantatges: Breakfast a little expensive as I only ate cereal and fruit but husband had hot breakfast that looked good. Nice to have your eggs cooked fresh not sitting in a pond.

Desavantatges: My husband has knee issues and was worried about climbing in and out of the bath for a shower. Should have asked for a walk in shower but only there for two nights. The side entrance which everyone seems to use was a bit hard to find for first time, Never found or used main entrance

Avantatges: Location is great. Good restaurants nice view .

Desavantatges: Bathrooms were old. Rooms should be more modern.

Avantatges: The room was very comfortable and I was surprised by the size. The doorman was a nice touch.

Desavantatges: I was overcharged. The breakfast was not worth the £15. The in room tea/coffee service had rotten milk cups with a very rancid smell. They said they would make up for it but they never did because I was checking out. I am currently trying to get back $17

Avantatges: Good

Desavantatges: Good

Avantatges: Location, position and comfort

Avantatges: Breakfast was excellent it was located at the bottom of the stairs

Desavantatges: I liked it all

Avantatges: Hotel is really nice and clean, the staff was really friendly and helpful. The view from our room was perfect we can see the view of London at the night time perfectly..I really like the place.

Desavantatges: That there was loud banging from 6am - 11am that sounded like someone was drilling in the air vent

Avantatges: Excellent location

Desavantatges: Television didn't work and suite is looking tired

Avantatges: The cleanliness of the room was fantastic and the bed was very comfortable.

Avantatges: A lovely hotel. Very nice rooms. Excellent location

Avantatges: Location and the variety of shopping. Location gives easy access to central London via tube or ferry

Desavantatges: Nothing negative

Avantatges: We were given a room that had a fantastic view over the quay.

Avantatges: La cama

Desavantatges: No aseguran las habitaciones. Ruidoso

Avantatges: Staff very polite and put customers first at all times. Nothing was too much trouble for them. Rooms very comfortable. We pre ordered Breakfast in the room for 9am. Breakfast arrived at 9am on the dot!!!.

Desavantatges: No Bad Point to report.

Avantatges: Went as a London marathon runner. Made people feel welcome. Nice touch to give out free bananas & water. Clean hotel. Good gym facilities.

Desavantatges: Slow check in process. Expensive dinner & breakfast. I booked hotel when vat was 15%&my stay was when it was 17.5-hotel charged difference. Thought the hotel as a gesture could have met small cost itself.

Avantatges: Staff were excellent. Hotel very clean and well kept.

Desavantatges:

Avantatges: Buena recepcion y las habitaciones muy bien equipadas y lujosas.

Desavantatges: No hay WiFi gratis en el hotel.

Avantatges: El personal fantástico, amables y serviciales, siempre correctos. La habitacion amplia y limpia. Aunque el DLR está muy cerca, no molesta en absoluto. Está alejado del centro pero bastante bien conectado.

Desavantatges: a las tres de la tarde todavia no nos habian arreglado la habitacion

Avantatges: Very cool and contemporary, visually striking and really great atmosphere. Loved the tech in the rooms and the size of bed.

Avantatges: Very convenient location for us, small but very well-arranged rooms, and very quiet.

Avantatges: El hotel esta bien. Las habitaciones son modernas y limpias. Un poco caro por lo que es pero calculo que se debe a que estamos hablando de londres

Desavantatges: Precio.

Avantatges: We were slightly worried about the bed and room size but everything was ok: the bed was really big, even for two tall people and the room was small but efficiently planned. Breakfast was tasty, worth its price. Nice coffee too. Big fluffy towels. Fridge in the room. Hotel's lobby is very stylish and cozy. Tate Modern is a short walk away, bus stop is opposite the hotel. Lovely neighbourhood, not crowded with tourists.

Desavantatges: Would be nice to have electric kettle in the room. Windows don't open (but the aircon worked fine).

Avantatges: Elegimos el hotel porque nos encanta esa zona de Londres (cerca de la Tate Gallery y todo el paseo del río). También nos gustó que la habitación no tuviera moqueta (aunque sí la hay en los pasillos, que horror) y que todo fuera tan funcional. La cama nos pareció muy cómoda y no había ruidos que nos molestaran. La recepción y la zona del bar nos pareció encantadora, con muchos ambientes diferentes, todos ellos agradables. El desayuno fue variado y abundante, incluyendo zumos, entre los cuales, había uno que era natural (de kiwi y manzana, delicioso).

Desavantatges: La habitación era un poco pequeña, con poco espacio para colocar las maletas. El precio nos parece un poco caro, pero ¡es el centro de Londres!

Avantatges: citizenM hotels have a great vibe. Easy and comfortable, relaxing yet vibrant. Staff are superb.

Desavantatges: Room wasn’t serviced, but it was a minor issue.

Avantatges: Great vibe, incredibly friendly and helpful staff

Desavantatges: Nothing

Avantatges: Every last detail has been considered to facilitate a great guest experience. Loved the design throughout the hotel, the “smart” tech-enabled room, the mood pad, the bed, the lighting, the media entertainment...

Desavantatges: The room space is fine for one person but not for two- it’s a bit too small for a couple

Avantatges: The bed, the tech, everything in the building, it’s just perfect

Avantatges: Great location. Very good lounge meeting facilities. Sharp room

Desavantatges: Would like tea/coffee in room.

Avantatges: Liked the general atmosphere in the hotel, the bar area and the imaginative use of space in the room.

Desavantatges: Would have liked more natural light in the room and having the bed against a wall makes access less easy, although I realise this is to save space and keep costs down.

Avantatges: Everything is clean, modern, professional. The staff is helpfull and smileing

Desavantatges: I got in the bar a stale beer, but the bartender gave not a fresh one. Very small room, but smart.:)

Avantatges: ¡han pensado en todo! Tenían absolutamente todas las comodidades que usted quisiera ya en la habitación. ¡el servicio de habitaciones era delicioso y rápido! Honestamente, he pedido servicio de habitaciones en más hoteles de los que podría contar y éste fue uno de los mejores y más rápidos.

Desavantatges: Me alojé en el Ned un sábado por la noche, así que la zona del bar/restaurante de la planta baja estaba extremadamente ocupada. Esto a su vez causó bastante ruido. Mi habitación era bastante baja, así que tal vez si tienes una habitación en un piso más alto el ruido no será un problema. Honestamente, no me molestaba nada, pero quería mencionarlo, ya que podría hacerlo para algunas personas. Suministran tapones para los oídos en la habitación.

Avantatges: Todo!

Avantatges: Mixing the past with the contemporary

Desavantatges: Smoke of cigarettes Not able to bring the 2 rooms together

Avantatges: This was a fantastic hotel. The food options, the service and the decor were all lovely.

Desavantatges: Nothing. This was lovely.

Avantatges: Location

Desavantatges: Watch the room size matches what you booked

Desavantatges: Change of rules. We are frequent visitors and had a big shock on arriving to discover that without our knowledge rules had changed and you had to book a specific room category to have accessed to facilities. Totally ridiculous. Will never stay there agin.

Avantatges: What an eclectic mix of folk!

Desavantatges: Nothing!

Avantatges: Beautiful hotel, luxurious yet relaxing. Great for a special occassion

Avantatges: The vibe, the architecture, the staff, the amenities, the cocktails, the music, the people, the rooms, the food. The first choice when it comes to London.

Desavantatges: Muy limpio y todo funciona,, Además la decoración tan bien ambientada

Avantatges: Beautiful hotel with 1920s glamour and style. Fantastic choice of restaurants and bars. Great vibe! The room was beautiful and I will definitely be back.

Desavantatges: The food that we ordered from room service wasn’t great, I would have thought the quality of the food would have been better for the price. But that’s the only negative thing I can say about the property.

Avantatges: The staff were amazing, the room was super comfortable and luxurious.

Desavantatges: only the coffee at breakfast - only one choice for Americano in the downstairs restaurant whcih was a little bitter.

Avantatges: Loved it all Always stay now This was 4th time Fab hotel Prob my favourite

Desavantatges: Didn’t like that the man on the vault reception wouldn’t let us take a photograph OUTSIDE The vault ? We stayed and hottie eat there yesterday used the spa &booked the Ned feast Only wanted a photo of from door of vault for a friend & he made up take one through the gap of the desk Rather petty if you ask me ....... was literally a meter away from where we needed to be for pic ...... shame Stayed In Ned 4 times Found hotel to be Perfect felt embarrassed to be honest getting told no ! (Long haired lad Saturday afternoon about 2 o’clock )

Avantatges: Personal

Avantatges: El personal era increíble! Tan servicial!

Desavantatges: La ubicación estaba bien.

Avantatges: Las comodidades del hotel eran agradables (no grandes, ni extravagantes), pero el personal era increíblemente amable y servicial y una ubicación muy conveniente para muchas de las atracciones principales

Avantatges: Un hotel realmente bonito. Buen desayuno que estaba incluido. Habitación grande (en Londres). Y ropa de cama muy agradable. Gran personal servicial.

Avantatges: Ubicació excelente y muy confortable!

Desavantatges: Aunque el desayuno es muy bueno y surtido quizás hay poco dulce para elegir

Desavantatges: Allocated room was very nicely finished with all necessary accessories but the size of a shoe box. Given that we were spending 8 nights there we were upgraded after one night which gave us the necessary space we needed The photos depicted on their website are not necessarily what you get. Their defence being that you always advertise your best room for marketing!!!! I’m not too convinced about that. However with some gentle persuasion it all ended well.

Avantatges: -Great staff (fast service, welcoming and helpful staff). -Very clean. -Good Breakfast with variety of food selection, with good number of staff available. Will visit it again in the future

Desavantatges: Nothing

Avantatges: We didn't have breakfast at the hotel.

Avantatges: Very welcoming staff, great services, comfy bed and pillows

Desavantatges: Nothing

Avantatges: Beautiful hotel Nice location Friendly staff Delicious food till late

Desavantatges: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.

Avantatges: Habitación espaciosa , limpieza , amabilidad y atención del personal. Ubicación cerca de lugares de interés y subway.

Desavantatges: ——

Avantatges: Breakfast was very good. Eggs were cooked to order the way you like them. There was a lot of choice.

Avantatges: good location and staff.

Desavantatges: Very soft pillows. Too soft and not comfortable Nose from trains

Avantatges: The coziness of the place.

Avantatges: Beautiful hotel Very friendly staff Delicious meals till late Nicely located

Desavantatges: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.

Desavantatges: The stuff

Avantatges: Laura, she is make me feel this is not far away from home. She is very helpful. The team is very trustable because at the second night I move to the new room but I forgot ring and watch at the old room for overnight but the cleaner still keep it back to me. At check out time the maneger come to talk with us because he want to know feedback from customer. I feel all staff want to improve their service all the time.

Avantatges: Lovely place to stay

Avantatges: Extraordinaria ubicación y servicio. Staff cordial.

Avantatges: Love the friendliness of the staff here, the luxe feel to the rooms and the location!

Avantatges: Breakfast menu Dark room to sleep in Only thing is tv was a little dim in brightness - easy to fix Love this hotel

Avantatges: Booked for a birthday stay and the team were amazing. They provided some prosecco in the room and a card which was a lovely touch, they also upgraded our room and provided access to the spa. It was an amazing stay. Thank you Denise for making it special.

Avantatges: Perfect location, great size rooms. A nice touch of luxury. This hotel will be our go to now when we are in London.

Avantatges: Amazing! Everything was beautiful

Desavantatges: Nothing

Avantatges: It is located near both to my conference venue and public transportation. It is within a redeveloped neighborhood and is a modern, design hotel with an indoor pool and spa.

Desavantatges: There was not enough space/staff in the reception area and it tended to be easily crowded with clients and I had to wait in a line to get a simple answer. Also, there was not a “business center” where I could do some work like printing some documents though the concierge took care of the printing.

Avantatges: Ubicación, elegancia, diseño y tecnología.

Avantatges: La atención fue satisfactoria, la ubicación y el personal muy atentos

Desavantatges: Todo me gusto