Troba vols barats de Faro a Espanya

Queixes: "Delays"

Queixes: "Puntualidad"

Avantatges: "Everything was excellent on this flight."
Queixes: "Maybe the food menu? But it wasn't bad."

Avantatges: "I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far."
Queixes: "honestly nothing needed improving ."

Avantatges: "All great!"
Queixes: "if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!"

Queixes: "Puntualidad, tuve que correr para conectar mi vuelo a pesar de estar con problemas de salud"

Queixes: "Puntualidad"

Queixes: "The seats in coach are incredible small and the seats reclines way to far."

Avantatges: "La tripulación fue muy amable"
Queixes: "No había sándwiches para comprar"

Queixes: "Filter drunk people. I had a drunk person next to me"

Avantatges: "The flight was good. Fairly good food"
Queixes: "Made me check my bags on my way back for no reason"

Avantatges: "The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows."
Queixes: "The food could be much better. Although coming from Sicily it's tough to compare."

Queixes: "I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today..."

Avantatges: "La tripulacion my atenta y amable."
Queixes: "Hubo mucha espera para el check in . El avion no salio a horario"

Avantatges: "La tripulacion fue my amabke y parents en todo momento"
Queixes: "La espera para el check in y el no salir punctual."

Avantatges: "Excelente servicio"
Queixes: "Un retraso"

Avantatges: "Food/ staff/access to TV/movies etc!"
Queixes: "Seating/facilities"

Avantatges: "The situation so comfort"
Queixes: "The limited wifi connection"

Queixes: "The plane was ancient. offer wifi- at least be able to pay for it. charger outlets."

Avantatges: "Todo estupendo!! Comodidad y atencion 100%"

Queixes: "Perdida de equipaje mas retrazo de salida"

Avantatges: "Excellent airline. The flights are always on time and the email notifications make it easy to print out boarding passes and go right to the gate."
Queixes: "The seating and leg room is quite cramped"

Avantatges: "Nothing about it"
Queixes: "They didn't even take us!"

Avantatges: "The plane wasn't totally booked and very clean"

Avantatges: "Missed this flight because the first one was late"

Avantatges: "Nada"
Queixes: "Todo mal ídem vuelo anterior"

Avantatges: "Poco"
Queixes: "Demora sin puertos para cargar teléfono. Sin entretenimiento el servicio a bordo malo."

Avantatges: "El personal muy atento y amable. Las.bolas de chocolate deliciosas."
Queixes: "La comida era mala no, lo siguiente !!! El unico bocadillo aceptable era el mix y no había se acabaron antes de llegar a nosotros y en el vuelo de zurich a bcn el bocadillo de queso que a mi hija le gustó en el primer vuelo era totalmente diferente y muy malo pero al no haber del mix, no pudimos comer nada de solido, a excepción de las bolas de chocolate que estaban deliciosas. Los asientos super incomodos muy incomodos."

Avantatges: "El pers9nal muy amable mucho. Las bolas de chocolate deliciosas."
Queixes: "La comida era mala no, lo siguiente !!! El unico bocadillo aceptable era el mix y no había se acabaron antes de llegar a nosotros y en el vuelo de zurich a bcn el bocadillo de queso que a mi hija le gustó en el primer vuelo era totalmente diferente y muy malo pero al no haber del mix, no pudimos comer nada de solido, a excepción de las bolas de chocolate que estaban deliciosas. Los asientos super incomodos muy incomodos."

Avantatges: "The gate agents, crew, and food."
Queixes: "Entertainment monitor kept stopping, then going, fast forward, then fast reverse. Watched a 1 hour 10 minute movie that took 2 hours 40 minutes to view. I am over 200 cm in height, the passenger in front of me was 163 cm with seat all the way back while sitting on the edge of her seat playing games. The monitor I was watching was about 14 cm from my face. I never put my seat back, but I sure as hell will now. This flight was over seven hours, that is to long to be contorted."

Queixes: "El espacio es sumamente reducido."

Avantatges: "Personal 10 puntos"
Queixes: "Butacas incómodas"

Avantatges: "Ok"
Queixes: "Ok"

Avantatges: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Queixes: "Nothing. All was exceptionally good."

Queixes: "Boarding terrible just one mass confusion, Flight was one hr.late as of today I am still missing my 4 pcs of luggage."

Queixes: "The flat bed is narrow and VERY hard."

Avantatges: "Personal super atento (en Miami y en el vuelo) y amigables. Muy puntuales con la salida - mi unico punto negativo es que hacia frio durante el vuelo (especialmente para ser un vuelo nocturno) y con la manta no parecia suficiente"

Avantatges: "Durante el vuelo dieron aperitivo/ Comida y Merienda, estando muy bueno todo lo que sacaron. El personal de vuelo estaba mu6 pendiente de servir agua"
Queixes: "Los asientos no tienen mucha anchura de piernas si mides a partir de 1,87"

Avantatges: "Excelente el servicio de restauración. Muy atentos"

Avantatges: "Everything was very good. From the staff, to the food and comfort. Excellent!"

Queixes: "I felt like a sardine."

Avantatges: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Queixes: "Boarding and in-flight experience were excellent."

Queixes: "Entertainment screen didn't work properly to rewind & fast forward. boarding time was printed as 1 hour prior to takeoff but occurred 20 min. prior. pleasant crew and decent food."

Avantatges: "Courteous Service and excellent hospitality"

Queixes: "Budapest airport crew is very slow. It took them 45 min to get the baggages out ."

Avantatges: "food!"
Queixes: "space at my feet!"

Avantatges: "Nothing"
Queixes: "Staff at the airport were great. Once you get on the plane, where the Swiss are, it was awful. I can't believe that an airline from Switzerland knows less about the customer service than Serbs."

Avantatges: "It was okay. No complaints. I appreciated that I was given a seat near the front to run and make my next flight."
Queixes: "my ticket was changed and messed up and could be due to language and understanding, I ran a lot to get to my flight and had to go back and forth between the check in line and ground force and wait out of line until a resolution was found."

Avantatges: "The flight was smooth; Attendants were nice and everything worked according to schedule"

Queixes: "Todo muy bien"

Queixes: "Todo muy bien"

Queixes: "El sistema de entretenimiento es viejo del 747 no funciona. La variedad de películas es muy pobre, comparado con otras aerolíneas. También la comida fue mediocre a mala."

Avantatges: "La tripulación era genial. Se me perdió un artefacto y uno de los sobrecargos hizo lo imposible por ayudarme...y lo encontramos. Siempre estaré agradecida! Ofrecían botellas de agua a menudo. Muy bien"
Queixes: "La comida (pasta) no tenía nada de sabor y mucha grasa. No fue nada agradable."

Avantatges: "Todo fue excelente"
Queixes: "En realidad no lo sé, el viaje fue muy bueno"

Avantatges: "La atención en todo Momento muy buena no tengo queja de todo, todo el personal muy amables el avión limpio, mi maleta no estaba maltratada"

Queixes: "El "sandwich" de siempre, literalmente."

Avantatges: "A380 with extra legroom is great comfort"
Queixes: "Connection at Frankfurt airport very poor We had to run for 15 minutes to get our Singapore flight with no assistance from Lufthansa"

Avantatges: "Perdí el vuelo por conexión, tuve que hacer otro vuelo a Frankfurt para salir de ahí. 5 aereopuertos en menos de 24 hrs y nadie daba solución."
Queixes: "Puntualidad y servicio."

Avantatges: "Everything is fine."
Queixes: "No"

Queixes: "We left Frankfort very late, we had not even moved half an hour after we were supposed to have left. They apparently changed our flight plan to try to make up time, and flew faster; but the conclusion was we were supposed to arrive at 18:25 and didn't arrive until well after 19:00. Refund"

Avantatges: "La comida es buena y dan varios snacks"
Queixes: "Pague el servicio de internet dentro del avión y nunca funcionó, a pesar de que intentaron ayudarme"

Avantatges: "La atencion del personal"
Queixes: "Al hacer el check in, la forma de distribución de la página es diferente a la del avien en que nos enviaron y me dieron otros asientos diferentes de como los había solicitado"

Avantatges: "See my earlier remarks"

Avantatges: "Cree was fantastic from check in to boarding"
Queixes: "Drinks served before food"

Queixes: "El andar hasta llegar a la nave"

Avantatges: "La amabilidad de la gente a bordo. Mi pantalla no funcionaba y la reiniciaron la cantidad de veces que fue necesario"

Queixes: "Flight was cancelled. Got rebooked and have changed gates 6 times and flight delayed due to no crew."

Avantatges: "El boeing 747 es excelente"
Queixes: "La atención de un par de azafatas al no saber español no fue bueno el trato, mientras que con otra azafata no hubo problemas y nos ayudo a poder cambiar de asientos ya que eramos 5 personas y nos dieron los 5 asientos separados aun estando con niños"

Avantatges: "La tripulación muy bien, pero hubo una falla en el sistema de aire acondicionado y empezö a oler a quemaso y salir humo... fue una negligencia seguir volando asi con ese problema, tuvimos que haber parado en el.aeropuerto mas cercano... nos pusieron en riesgo a todos..."
Queixes: "Las bebidas en el vuelo y el abordaje tan lento."

Avantatges: "Me encanta el aeropuerto de Munich , de oos mejores del mundo"

Avantatges: "all ok"
Queixes: "all ok"

Queixes: "Funcionamiento muy lento del programa de entretenimiento a bordo."

Avantatges: "La calidad de los dulces"

Queixes: "They lost my luggage during the tranfer in Frankfurt. They did return it however within 24 hours."

Avantatges: "Hay que mejorar los asientos para el área económica en estos largos viajes...el resto excelente"

Queixes: "Asientos demasiado estrechos para un vuelo de 10 horas."

Avantatges: "Muy amables todo el personal, counter, sala de embarque y avión"
Queixes: "Fuen un 340.. Parecen insuficientes los baños para un vuelo largo"

Avantatges: "El entretenimiento de la aeronave"
Queixes: "No todo el personal es cálido"

Queixes: "Teníamos una escala y como el primer vuelo se atrasó, las valijas nos fueron al destino y llegamos sin equipaje!"

Avantatges: "Tardó un poco en salir, no me gustó que el avión hacia demasiado ruido"

Queixes: "La comida."

Avantatges: "Tripulación muy amables y atentos , avión muy cómodo"

Avantatges: "Todo correcto, dieron tentenpie. No pidieron dni al embarcar solo passbook. Dni en facturacion solo, mas rapido."
Queixes: "Todo ok"

Avantatges: "Bastante bien todo!, maletas y material deportivo con recogida en munich rapida. Avisos en movil con la app sobre puertas de embarque y cinta recogida estupenda. Picnic en vuelo. Repetir bebida."
Queixes: "Todo esta correcto de momento."

Avantatges: "La tripulación era muy amigable."
Queixes: "Abordamos con más de una hora de retraso."

Avantatges: "Service and hospitality. On dot service with no major delays."

Avantatges: "La facilidad de conexión en franckurt"
Queixes: "La comida no era tan rica"

Queixes: "Cramped, old plane with no entertainment system."

Avantatges: "The professional, friendly, accommodating, multilingual crew did an outstanding job to ensure all passengers felt comfortable and that their needs were met during the flight."

Avantatges: "Flight attendants Was nice and friendly, I do like theirs Sevice ."

Avantatges: "El vuelo salió en hora"

Avantatges: "CREW COMFORT FOOD"
Queixes: "BEING DELAYED OVER AN HOUR AND NO CLEAR EXPLANATION GIVEN FOR THAT"

Queixes: "When I booked with kayak I was not given the option for a vegetarian meal, so I was not able to eat a meal. I was sat next to a five year old invading my personal space. When I developed a migraine from lack of sleep, it took 15 minutes before my ring was answered for water."

Avantatges: "Fast check in and politeness"
Queixes: "Not comfortable seats"

Avantatges: "Buena calidad del aeropuerto, avión, trato y personal."

Avantatges: "on time no hassle"
Queixes: "nothing in particular"

Queixes: "Muy corta transferencia entre el vuelo Mexico - Munich y el vuelo Munich ademas de que el vuelo Mexico - Munich salio con 20 minutos de retraso, el personal de lufthansa no me ayudo a facilitar mi movimiento a traves del aeropuerto."

Avantatges: "Everything was fine except for the comfort."
Queixes: "The rows were so close together it was hard to get in and out of your row. If the seat in front of you reclined, the t.v. was 9 inches in front of your face."

Avantatges: "Got the exit row (great)!"
Queixes: "Flight was a bit delayed but retrieving the bags took a long time. Short flight but food wasn’t appealing and there was no entertainment."

Queixes: "Friendlier crews"

Avantatges: "El vuelo se retrasó mas de una hora y aterrizamos 50 min antes de nuestro vuelo de conexión. La tripulación no nos dejó desembarcar los primeros y tuvimos que esperar a que 38 filas competas de 8 personas desembarcaran, por lo que perdimos el velo"
Queixes: "formar correctamente a la tripualción para minimizar los problemas que causan los retrasos"

Avantatges: "Yes, Very good"

Avantatges: "Asientos cómodos"
Queixes: "Mejor comida"

Avantatges: "Overall a nice and good flight"
Queixes: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Avantatges: "Yes"
Queixes: "Nothing. Flight was amazing"

Avantatges: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Queixes: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Avantatges: "Desde la comida hasta los asientos. Todo buenisimo"
Queixes: "Mejorar las peliculas, un poco antiguas"

Avantatges: "el vuelo se ha cancelado y no nos han dado explicaciones"

Queixes: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Avantatges: "Tripulación amable Buen servicio"
Queixes: "Avion incomodo Sin conexiones para cargar telefono Sin entretención abordo"

Queixes: "Me cambiaron la ruta vía Paris ampliando 2 horas mi escala"

Avantatges: "Usual faultless KLM experience"
Queixes: "Nothing."

Queixes: "No todas las películas tienen subtítulos."

Avantatges: "En Amsterdam cambiaron de puerta de embarque varias veces. Al salir del primer vuelo Bilbao Amsterdam nos dijeron la B30; alli no era y en los monitores vimos la B06; luego al ver que 30 min antes de salir nadie se movía en el embarque. Vimos que se cambió a la B34. El vuelo se retrasó 20min."
Queixes: "Ya que existe la app de KLM debería actualizar la puerta de embarque para evitar confusiones y stress. Y siempre la megafonía de los aeropuertos. No comprendo que con todos los adelantos que hay en audio, sigamos escuchando tan mal las megafonías y aquellos que hablan tengan tan mala dicción."

Avantatges: "Todo"
Queixes: "No sé"

Avantatges: "The crew were excellent and seats were comfy."
Queixes: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Queixes: "Crew members in Amsterdam were very rude and disrespectful"

Queixes: "Flight got cancelled"

Avantatges: "Reclinable seats."
Queixes: "The food!! The lights could be dimmed as it was a night flight."

Avantatges: "Comfortable seat, great crew."
Queixes: "Flight delayed, no USB port and no entertainment"

Avantatges: "El abordaje deberían hacerlo de una manera más ordenada. Los sobrecargo no son para nada amables, ven a las a los pasajeros con difucultades y no son ejecutivos en ayudar o resolver inconvenientes. El avión muy incómodo, muy poco espacio. La comida de bune sabor pero escasa."
Queixes: "La amabilidad de los sobrecargos, No son para nada amables, lucen aburridos de su trabajo como que no lo disfrutan. El abordaje es lento y desordenado, no ayudan a que los pasajeros se acomoden y sus maletas, antes lo hacían. Perdieron mi equipaje de ida y de venida. NAdie responde."

Avantatges: "La actitud de la tripulación"
Queixes: "Los asientos muy incomodos y las pantallas del respaldo obsoletas y no se aprecian las imágenes"

Avantatges: "La atención estupenda"
Queixes: "Los asientos un poco más declinables"

Avantatges: "Muy buena atención de la tripulación"
Queixes: "Tener más variedad de películas"

Avantatges: "La atención de la tripulación"

Avantatges: "La atención"
Queixes: "Comida"

Avantatges: "La atención fue muy buena"
Queixes: "Los asientos y q en vuelos cortos den algún aperitivo o algo de comer o beber"

Avantatges: "La atención"
Queixes: "Los asientos"

Avantatges: "La tripulación excelente pero nos mojamos un poco al subir al avión desde el bus."

Queixes: "Muy bueno"

Queixes: "Todo bien"

Avantatges: "Muy amable la tripulación y la limpieza del avión a pesar de haber subido en una escala"

Avantatges: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Queixes: "Not having to walk outside in Edinbur4gh to board the flight."

Avantatges: "The flight was smooth, the service was friendly, and the food with plentiful."
Queixes: "Too much activity in the cabin during the flight."

Avantatges: "Amazing crew"

Avantatges: "Quick flight"

Avantatges: "El.asiento y las peliculas eran buenas!."

Avantatges: "very attentive crew"
Queixes: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Queixes: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Avantatges: "The crew were amazing and the flight was very smooth."
Queixes: "Keep up the good work"

Avantatges: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Queixes: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Avantatges: "La comodidad, comida y variedad de peliculas!"

Avantatges: "Fue un vuelo cómodo y muy sencillo de realizar."
Queixes: "Estuvo demorado casi 40 minutos y al momento de recoger equipaje también se demoró 25 minutos en comenzar a entregar maletas."

Avantatges: "El crew abordo es algo frío pero siempre es muy cordial y responsable. Fue un vuelo a tiempo y rápido, pude llegar a mi conexión sin problema. Pedí menú vegetariano y lo cumplieron a la perfección."
Queixes: "En Kayak habia pagado un extra para elegir asiento, pero no me lo reservaron a la hora de hace rato check in online, les recomiendo que no lo paguen y hagan check in las 30 hrs antes señaladas y elijan lugar o paguen el extra directo en la página de KLM."

Avantatges: "Amabilidad personal vuelo. Amplitud asientos."
Queixes: "Perdimos la conexión por un retraso en el vuelo y tuvimos que hscer cola durante horas para cambiar el vuelo y tuvimos que budcarnos el hotel por nuestra cuenta. Fatal servicio de klm en schipool."

Queixes: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Avantatges: "Nice crew pilot food and beverage"
Queixes: "No wifi"

Queixes: "old screens and entertainment system leg room to small"

Avantatges: "Very friendly onboard personnel - I really had kind of homy feeling."

Avantatges: "The crew was great"
Queixes: "the food"

Queixes: "Más cuidado con el equipaje, pues me rompieron la maleta"

Queixes: "Check in took a very long time. Food was not great. Bathrooms were not cleaned during flight and quite disgusting."

Avantatges: "La amabilidad del personal y la atención. El entretenimiento a bordo es muy bueno también la comida"
Queixes: "Despegamos dos horas después de lo planeado y nuestro equipaje NO llegó a destino y no saben decirnos en cuánto tiempo nos lo pueden enviar"

Avantatges: "el vuelo fue rápido, salió a la hora y las maletas recogidas bastante rspido"
Queixes: "El cuidado de las maletas y la anchura de los asientos . No era un low cost"

Avantatges: "Puntualidad"
Queixes: "Asiento no reclinable,"

Avantatges: "Nada"
Queixes: "Son muy bordes y caóticos. Uno te coge la tarjeta de embarque se va y te lo vuelven a pedir al rato"

Queixes: "Llegamos tarde"

Avantatges: "Tripulación excelente"
Queixes: "Motores un poco más silenciosos"

Queixes: "2 hours late"

Avantatges: "Not much to like."
Queixes: "The crew at the gate needs a serious lesson on customer service. They are the rudest people ever and can’t speak an ounce of English. They give a bad impression towards Spain in general and the courtesy provided within. There was no entertainment onboard and no food/drink served."

Queixes: "Se perdio una valija. La atención en servicio al cliente en Madrid fue buena"

Avantatges: "Good was decent. Didn’t need to schlep big bag of snacks."
Queixes: "Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes."

Avantatges: "Vuelo rapido y puntual"
Queixes: "La llegada del aeronave a la T4S. Los vuelos nacionales no suelen llegar a la T4?"

Avantatges: "El avión moderno y tripulación amable."
Queixes: "Tuvimos que esperar 50 minutos para recoger las maletas."

Queixes: "me cambiaron el asiento en el ultimo momento para supuestamente reubicar una familia y en ese asiento no vi a ninguna familia sino gente mas joven que yo ademas me lo cambiaron como exigencia no pedido de forma mas agradable"

Avantatges: "El vuelo perfecto. Aterrizaje impecable !!!! Servicio bueno"
Queixes: "Me parece que, estando en vuelo podrían haber pasado una copita de champagne por la fecha tan especial: 24 de diciembre. Otro detalle que podrían haber realizado: desearle a todos los pasajeros a las 12 de la noche una feliz Navidad. Son pequeñas actitudes que dejan contentos a los pasajeros y no cuestan nada !!!!"

Avantatges: "Comida aceptable en business"
Queixes: "15 minutos para facturar en mostrador business (solo había 2 personas delante) y en atención al cliente no sabían cobrarme suplemento por mascota. Estos servicios están externalizados en la infame empresa Dnata. Mala sala VIP. Asientos business son asientos de turista dejando el del centro vacío. El avión aterrizó en Madrid a las 21.15 hrs y las maletas apacieron a las 22.10 hrs."

Avantatges: "Puntualidad Tiempo de embarque"
Queixes: "Personal antipático y poco atento Enchufe estropeado Comida pésima"

Queixes: "No se pudo embarcar el equipaje de mano y cuando lo recogí en Madrid la maleta estaba rota."

Avantatges: "El personal amabilísimo y atento. Se nota mucho el carácter abierto y educado español."
Queixes: "Aunque nos lo ofrecieron educadamente tuve que facturar mis maletas de mano para permitir que hubiera espacio. Por otro lado los asientos en turista son incomodísimos y estrechos. Al llegar a Madrid esperé por mis maletas al pie de la cinta casi una hora. Fue vergonzoso y todo por hacer el favor de que hubiera más espacio en cabina. Estuve a punto de poner una reclamación."

Avantatges: "Todo. La atención y la tranquilidad del vuelo"

Queixes: "La clase Bussines no tiene un nivel adecuado, está anticuada y con poco espacio"

Avantatges: "Nada"
Queixes: "2 de retraso, más los 40 minutos hasta que llegue mi maleta. Viajo poco con Iberia pero lo voy a hacer menos aún"

Queixes: "La atención es absolutamente decadente, respuestas con mala educación de parte de las azafatas con pasajeros diversos, lentas e ineficientes."

Queixes: "No me llegaron las maletas con mi vuelo."

Avantatges: "El vuelo se retrasó a la salida pero llegó puntual."

Avantatges: "el personal es un poco déspota, pregunté que como era el pollo de la cena y me contestó inventándose las cosas, con un tono como diciendo yo que sé y como si yo tuviera que saberlo."
Queixes: "el desayuno es horrible, lo único bueno es el yogurth"

Avantatges: "Salida a tiempo y llegada a tiempo"
Queixes: "Para recoger las maletas de tardaron bastante en llegar"

Avantatges: "Las azafatas de Iberia son unas mujeres mayores que atienden a las paradas, sin groseras, torpes y mal arregladas"
Queixes: "La grosería vdel servicio femenino"

Avantatges: "El personal de abordo un encanto y muy profesional."
Queixes: "Vuelo dos o tres veces al año de España a China y viceversa, he volado en diferentes compañías y en cuanto a la comida ha sido la peor con diferencia a todas las demás."

Avantatges: "Sin sobresaltos, tranquilo y con buen ambiente. Buen trato"
Queixes: "Salió media hora tarde, pero recuperó el tiempo en el vuelo."

Avantatges: "Caballo ganador"

Avantatges: "Iberia nunca falla"

Avantatges: "El personal fue genial, tanto en cabina como previo."
Queixes: "Demora en la salida de Más de Una hora, espacio muy justo a demás que no se puede seleccionar la silla y quedar entre dos Personas obesas es fatal, como me ocurrió, esto no es un vuelo low-cost por favor."

Avantatges: "El vuelo ha salido en hora y ha llegado con diez minutos de antelación. La tripulación ha sido muy amable y atenta y el vuelo en general ha sido placentero. A mi hija la regalaron un puzzle a la salida. Un gesto muy amable."
Queixes: "El espacio entre asientos es bastante justo y hace que sea un poco incómodo pero pasa en todos los vuelos de hoy en día y no es algo que se pueda achacar a este vuelo en concreto."

Avantatges: "Excelente"

Avantatges: "Estropeado todo el sistema de entretenimiento"
Queixes: "12 horas sin nada que poder hacer en el avión. Ya nadie lleva libros, confías en ver varias películas a bordo"

Queixes: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."

Queixes: "When I purchased the ticket I was never told that there was no allowance for luggage. Usually, this flights give you @ least (1) piece of luggage for free. In this case they charged the first piece 50 dollars and the second one $200.00.- After I paid 1500 dollars for (1) plane ticket , it is unheard that there is not even one piece of luggage for free. When I booked the flight there was nothing on the site about this. This was my first and last time buying a tickets from you guys. The fact that the fare was 200 dollars cheaper than other sites, ended up costing, 300 more. Never again with you guys."

Avantatges: "El vuelo llegó con antelación pero la entrega de las maletas tardó demasiado y sin explicaciones."

Avantatges: "La aerolínea y el personal"
Queixes: "Todo estuvo bien"

Avantatges: "Todo muy correcto"
Queixes: "Lo único negativo es q se demoró media hora. Igual tampoco fue tanto tiempo"

Avantatges: "The flight was short and smooth."
Queixes: "Iberia put me on standby with no notification or explanation. My entire trip came to a screeching hault. The stress and anxiety of waiting to see if I got on a flight with my new fiancé was wildly inexcusable on Iberia’s end. I am incredibly lucky to have made it on but it is deeply disturbing that Iberia would rely on luck so heavily after screwing me out of a seat I payed a lot for. I would have missed my connecting flights and been stuck in Spain for god knows how long since they wouldn’t tell me other flight information. I am very worried about flying with Iberia again."

Avantatges: "Me agradó mucho el servicio y la atención por parte del equipo. Igual que hubiere muy poca gente contribuyó a viajar muy relajado."
Queixes: "La comida no muy buena y menos abundante que en otras ocasiones. La comodidad no es su fuerte."

Queixes: "Flight was delayed for hours. Very little explanations. We were herded onto flight and staff at gate were beyond rude and aggressive."

Avantatges: "I found the flight to be about average for an economy flight"
Queixes: "I did not like that we had our luggage split in layover had to come Out of airport just to get it"

Queixes: "JFK-Madrid flight got delayed by 3 hours which would cause me to miss my connection for Madrid-Split (~2 hour layover), I asked the Iberia representatives at JFK about changing the flight and they reassured me that “the connecting flight would hold for us” and “no need to change our flight”. To our surprise the connecting flight already left when we arrived to Madrid. It’s clear that this was a case of “not our problem” from the JFK Iberia ticket agent. Rather than helping us find a viable alternative for our flight (namely a flight that doesn’t arrive more than a full day later) before leaving for Madrid they shipped us to Madrid where there were poor/no options for getting to Split at the original planned time. I’m very upset that I’m going arrive more than a day late to my destination and that I was blatantly lied to by the Iberia agent at JFK, never ever going to book a flight with Iberia again."

Avantatges: "Flight was short."
Queixes: "Did not have any leg room. Could not get my knees and legs into the seat area."

Queixes: "Arbitrarily the British Airways agents at the gate would decide what carry-on would have to be checked as cargo. It had nothing to do with the size as they explained, just they thought the flight was too full and needed to send some carry on to cargo. We had a tight train connection to Granada and didn’t want to miss it waiting for luggage. If it would have been returned at the jetway it wouldn’t have been a problem."

Avantatges: "TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable."
Queixes: "TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever."

Queixes: "Easy checkin, friendly staff, nice quick flight"

Avantatges: "Some on crew lovely. Others terrible, bitter people, not at all suited for customer service."
Queixes: "Disgusting food. Price gouging for checked baggage. Surly attitudes."

Avantatges: "Nice crew."
Queixes: "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."

Avantatges: "Nothing"
Queixes: "It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad"

Avantatges: "The staff"
Queixes: "Providing more drinks and beverages"

Avantatges: "Nothing"
Queixes: "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"

Queixes: "Gate location information delayed until last minute!"

Avantatges: "Crew and on time flight"
Queixes: "Entertainment"

Queixes: "Largas colas en el control de pasaporte, en el control de seguridad y vuelo retrasado casi 2 horas"

Queixes: "3:30 hrs delay lost my convection no one to talk to or any help they gave me nothing I had to stay overnight at my expense n pay new ticket hotel food taxi etc nobody will help or respond for anything"

Avantatges: "Overhead luggage space"

Avantatges: "It was quick."
Queixes: "Delayed transport to flight, tiny non-reclining seats. Food offering mediocre and had to flag down flight attendant just to get water they we're giving to everyone but some of us apparently."

Avantatges: "I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit."
Queixes: "Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors."

Avantatges: "Delayed"

Queixes: "Bad experience with charged"

Queixes: "Unruly boarding lines. Plane late .flight attendant less than friendly"

Queixes: "When I booked the flight, your site said that I would not have a luggage charge, but I was charged 37 euros more when I checked in."

Avantatges: "Belam cake was lovely !"

Avantatges: "nothing."
Queixes: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."

Queixes: "Delay one hour"

Avantatges: "It was a very short flight, so non-reclining seats were not a problem. They also seemed a nice distance from the seat in front, so there was no problem of having the person in front basically in your lap."
Queixes: "They handed out a small biscuit which made me expect water or coffee to have with it. This is not the case."

Queixes: "Nothing meal was fine , flight on time, good experience."

Queixes: "I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed."

Queixes: "everything is ok but food is bad. better give to passenger fruit or bisquit, wafers"

Avantatges: "Of no change is BULLSHIT"

Avantatges: "Despite the constant delays, overbookings, and other mediocre treatment of the passengers the crew and TAP personnel remained friendly"
Queixes: "Flights constantly delayed, overbooked flight without a solution, overbooked hotel... Arrived at destination (Bru) 24h after arriving at airport in Faro. Will avoid TAP at all costs."

Avantatges: "Flight was on time, crew very friendly, check in process easy"
Queixes: "Seats are very unconfortable and the space limited. baggage policy isn't very clear; I had to pay 20 extra euros for a checked bag"

Avantatges: "car rental service SIXT"
Queixes: "having to check bags that we didn't on the way to Faro was annoying long line at entry (my husband and I used EU) but they made my mom and sister go in the other longer line this time we had to run for connecting flight and my mother is elderly"

Queixes: "Baggage fees were unacceptable. All but one of my group of 12 had to pay and we were not told why. It was not clear that this should have been done via the website prior to the flight and why is it significantly cheaper online? Very disappointing."

Avantatges: "Crew on flight was pleasant and good at updating on progress of flight."
Queixes: "TAP has terrible customer service and support. Was told on check-in that flight did not include checked luggage which is bizzare/unreal for an international flight especially since I also paid to upgrade my ticket. Even in explaining to me the person on the phone was rude. This was very disappointing as I had such an amazing trip to end on this sour note."

Avantatges: "Good pilot and flight attendants"
Queixes: "Delay caused my group of 12 to miss transfer to hotel so we are tired and hungry"

Queixes: "This airline company was looking like a scam. I was refused the flight. Then promised compensation, which was then refused again. Treated like kettle. Simply corrupt company."

Avantatges: "Crew"
Queixes: "Delayed departure"

Avantatges: "Both check ins (to and from Boston) the staff were rude. No information, just alot of speaking Portuguese to other staffers while my family and I stood there. The flight and crew were good, clean, kind and efficient."
Queixes: "There was a strike in Lisbon. Thousands of people trying to go through security and four people working the booths. Plus NO information. Just chaos, bad feelings and HOURS of standing in lines. Stressful. Will NEVER go to Lisbon again."

Avantatges: "Everything"
Queixes: "Some delays at the airport but service is excellent."

Avantatges: "The flight was very quick but pre boarding process was too long.There was no beverage service on the flight."

Avantatges: "The flights was conducted safely and professionally."
Queixes: "Minimal legeoom on the Airbus A319; several inches less than on the next TAP leg to BCN."

Avantatges: "Lovely crew, nice breakfast, ON TIME!"

Avantatges: "On time and the plane may have been the cleanest aircraft I've ever been on."
Queixes: "Nothing comes to mind. All in all, a very nice travel experience."

Queixes: "No water, but it's a short flight so they probably just didn't have time."

Avantatges: "The crew was fine. Plane clean and comfortable. Would fly again."
Queixes: "Agent at the gate wouldn't let me do a medical pre-board. When I checked it, the ticket agent said it wouldn't be a problem, I should just ask at the gate. The agent there said there would be no reason to board early even though I have a doctor's note. She said I could board with everyone else and was extremely rude and dismissive. Thank goodness the ticket agent helped me out (by putting me in a seat where I'd be first to board), but if he hadn't, it would have been a terrible experience."

Avantatges: "None"
Queixes: "It did not included luggage cost which means i had to pay additional cost. You SHOULD state it in booking pages (NOT LINK). If i knew it i would never use TAP. I found direct flight, cheaper. I want you to pay back."

Avantatges: "Easy checking and boarding process"

Avantatges: "Flight was on time"
Queixes: "Baggage fees not updated on website. Despite having done my due diligence about baggage fees, the airline didn't update their website since October for my November trip. So I get to airport and pay 74 euro each way for two bags! Old planes and poor customer service Also, nobody picks up their customer assistance telephone number"

Avantatges: "I only liked the price of the fare....everything else matched the price of the fare. Cheap and bad."
Queixes: "First of all I fly all the time at least once a week. This is my first time experiencing roaches on an aircraft!. I tried calling someone but I was looked at and ignored because I wanted to ask top change seats. I didnt want to cause a scene and affect the airlines reputation with people freaking out or feeling uncomfortable so I just moved to another aisle. Service very mediocre and plane was old."

Queixes: "This airline consistently overbooks all of their flights. I bought my ticket 3 months prior and checked in 10 hours beforehand and was put on standby along with 5 others in the same situation. When we spoke to the TAP people at the gate they proceeded to tell us that they are used to this and it happens on every flight!!!!! I cannot believe that their is an airline that is so greedy that they purposely overbook their flights! It almost ruined our entire trip because we almost missed two connection flights and they did not care at all."

Queixes: "Selfish and greedy people overbooking flights For their own gain. Completely screwed up all of our connections and plans on vacation. Front gate took no accountability."

Queixes: "To whom It May concern: My husband and I had a very very bad time trying fly from lisbon to Madrid through TAP. We booked together under same booking number. We don't know why my husband's ticket had been cancelled?? Thanks good! We have to spend five times more money to buy another ticket to fly together!! Now we try to find out what happened. Nobody want to take the responsibility!! Hope someone can give us the answer! Qi"

Avantatges: "Staff, online check in, plane, in flight soft drink"
Queixes: "Small delay, (about 10 minutes), but this happens"