Troba vols barats de Funchal a Espanya

Queixes: "Todo muy bien"

Queixes: "El sistema de entretenimiento es viejo del 747 no funciona. La variedad de películas es muy pobre, comparado con otras aerolíneas. También la comida fue mediocre a mala."

Queixes: "It was good enough."

Avantatges: "La tripulación era genial. Se me perdió un artefacto y uno de los sobrecargos hizo lo imposible por ayudarme...y lo encontramos. Siempre estaré agradecida! Ofrecían botellas de agua a menudo. Muy bien"
Queixes: "La comida (pasta) no tenía nada de sabor y mucha grasa. No fue nada agradable."

Avantatges: "La tripulación fue muy amable"
Queixes: "Todo fue perfecto"

Avantatges: "Todo fue excelente"
Queixes: "En realidad no lo sé, el viaje fue muy bueno"

Avantatges: "The take off and landing was peaceful and on time"
Queixes: "I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say."

Queixes: "El "sandwich" de siempre, literalmente."

Avantatges: "Tripulación. Servicio. Tranquilidad"
Queixes: "Comida"

Avantatges: "Pude hacer el UpGrade a una categoría superior un rato antes de la partida del Vuelo."
Queixes: "El menu de la cena"

Avantatges: "Se demoró más de 2 hrs y perdí la conexión trasncontinental. El servicio lo dió otra aerolínea pequeña, asociada a Lufthansa y nunca nos dijeron, buscamos el vuelo en pantallas por Lufthansa y nunca se anunció que era por la otra línea casi perdemos ese vuelo por cero atención o información"
Queixes: "Avisar cuando sea operado el vuelo por otra aerolinea. Ser puntuales por las conexiones."

Avantatges: "La comida es buena y dan varios snacks"
Queixes: "Pague el servicio de internet dentro del avión y nunca funcionó, a pesar de que intentaron ayudarme"

Queixes: "Connection time unacceptable with delay in departure from London"

Queixes: "Me gusta como funciona vuestra manera clasica,por favour no cambies"

Queixes: "Refused to change my flt date after I realized I made a one day mistake inadvertently. I called within 10 minutes afterwards. This was 6 months before the actual flt date. Customer service was snarky, unapologetic, and almost happy that I could not change the date or get any kind of refund."

Queixes: "El andar hasta llegar a la nave"

Avantatges: "United es pésimo. No lo vuelvo a usar"
Queixes: "United no tiene procesos y. nos tuvieron con el Vuelo atrasado. Cambiando puertas y el avión lo cambiaron. Luego el Siguiente nos regredaron a media hora de vuelo. Finalmente nos mandaron a un hotel. Al día siguiente el vuelo salió atrasado y hubo nuevamente incertidumbre con las puertas de salida"

Avantatges: "El boeing 747 es excelente"
Queixes: "La atención de un par de azafatas al no saber español no fue bueno el trato, mientras que con otra azafata no hubo problemas y nos ayudo a poder cambiar de asientos ya que eramos 5 personas y nos dieron los 5 asientos separados aun estando con niños"

Avantatges: "Me encanta el aeropuerto de Munich , de oos mejores del mundo"

Avantatges: "La alimentación"
Queixes: "Salir a tiempo"

Avantatges: "La calidad de los dulces"

Avantatges: "Muy amables todo el personal, counter, sala de embarque y avión"
Queixes: "Fuen un 340.. Parecen insuficientes los baños para un vuelo largo"

Avantatges: "Great crew and all were pleasant and attentive. Best airline I have flown."

Queixes: "Teníamos una escala y como el primer vuelo se atrasó, las valijas nos fueron al destino y llegamos sin equipaje!"

Avantatges: "El asiento era confortable, la tripulación era accesible y presta a ayudar en todo momento."

Avantatges: "Me gustó que es una aerolínea que pone atención a los detalles, que trata a sus pasajeros con mucho respeto sin importar su procedencia. Por lo tanto es una aerolínea en la que se puede confiar. El personal siempre es muy amable y presto a colaborar."
Queixes: "Se puede mejorar un poco el Menu :) tal vez variar lo un poco y el café."

Avantatges: "era un avión muy pequeño, no se podía esperar mucha comodidad y era un vuelo corto, no hay mucho que decir"

Avantatges: "como no iba lleno el vuelo pude irme muy cómodamente y descansar, la comida fue muy buena, excelente atención de los sobre cargos"
Queixes: "el abordaje fue un relajo, no había mucho orden"

Queixes: "La comida."

Avantatges: "Everything"

Avantatges: "Todo correcto, dieron tentenpie. No pidieron dni al embarcar solo passbook. Dni en facturacion solo, mas rapido."
Queixes: "Todo ok"

Avantatges: "The entertainment selection was diverse."
Queixes: "Seats in economy were too cramped."

Avantatges: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
Queixes: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."

Avantatges: "El vuelo salió en hora"

Queixes: "With a short layover and a bit of a delay coming from Seattle, I rushed through immigration and security and ran to my next gate. Even though I arrived at the gate two minutes before the scheduled departure time, the plane had already left the gate. VERY disappointing and will probably be the last time I fly Lufthansa, especially through Frankfurt."

Queixes: "Boarded late, departed late, and they made my boyfriend check his standard sized carry on bag at the gate."

Avantatges: "Buena calidad del aeropuerto, avión, trato y personal."

Avantatges: "Crew and food were nice."
Queixes: "The flight was delayed for 60 minutes"

Queixes: "Muy corta transferencia entre el vuelo Mexico - Munich y el vuelo Munich ademas de que el vuelo Mexico - Munich salio con 20 minutos de retraso, el personal de lufthansa no me ayudo a facilitar mi movimiento a traves del aeropuerto."

Queixes: "I did not like the delays over one hour delayed"

Queixes: "Tras pasar por la máquina con la tarjeta de embarque una azafata de tierra dijo que no podía pasar alegando que mi maleta de mano espesaba demasiado sin fijarse que ya había sido pesado con etiqueta de ‘cabin baggage por la aerolínea. Luego al preguntar si estaba asegurado dijo que sí pero no sabía por cuanto. Los compartimentos encima de mi asiento no estaban llenos. El avión aterrizó tarde. Las azafatas de vuelo profesionales."

Queixes: "Lost my luggage . I am in Madrid with no luggage."

Avantatges: "smooth and on time"
Queixes: "no charging ports on plane"

Avantatges: "Not much."
Queixes: "comfort was awful. seats in the cattle section are awfully uncomfortable and space is at premium. food was bad. the cleanliness of the bathrooms leaves a lot to the desire. the Frankfurt airport is just plain awful. overall, I would not recommend Lufthansa, it was just that I did not have a choice."

Avantatges: "Even though the flight was delayed by a couple of hours, Kayak kept us continuously informed about where we stood. Thanks!"

Avantatges: "The entertainment, food, and crew were great."
Queixes: "I had no problems with this leg of the flight."

Avantatges: "Que la empresa se haya hecho cargo de nosotros y no se desentendió"
Queixes: "Que mi valija se haya quedado en Frankfurt y aún no ha llegado"

Avantatges: "La seguridad hacia el personal y a los pasajeros, que me asegura la calidad"
Queixes: "Que, dado que me reprogramaron el viaje por otra empresa, mi valija no fue cargada a ese avión. La estoy esperando"

Avantatges: "One airhostess ruined my flight experience. Anyway in the beginning on the journey my daughter was not well and other crew members gave her candies. I liked the sweet gesture."
Queixes: "I was traveling with my daughter. There was no food choice left for my child and me. Crew member rudely said there is only beef option left do you want to have it? I said no. I asked her are we not going to get anything to eat since you are out of options. She continuously kept on repeating that I said no and that she kept emphasizing that there is only beef option left. Finally she save the supplement To meal. Her tone was very impolite when especially we pay so much and service we get for a long flight is good"

Avantatges: "The crew was great"
Queixes: "the food"

Queixes: "Más cuidado con el equipaje, pues me rompieron la maleta"

Queixes: "Check in took a very long time. Food was not great. Bathrooms were not cleaned during flight and quite disgusting."

Avantatges: "La amabilidad del personal y la atención. El entretenimiento a bordo es muy bueno también la comida"
Queixes: "Despegamos dos horas después de lo planeado y nuestro equipaje NO llegó a destino y no saben decirnos en cuánto tiempo nos lo pueden enviar"

Avantatges: "el vuelo fue rápido, salió a la hora y las maletas recogidas bastante rspido"
Queixes: "El cuidado de las maletas y la anchura de los asientos . No era un low cost"

Avantatges: "Puntualidad"
Queixes: "Asiento no reclinable,"

Avantatges: "Nada"
Queixes: "Son muy bordes y caóticos. Uno te coge la tarjeta de embarque se va y te lo vuelven a pedir al rato"

Queixes: "Llegamos tarde"

Avantatges: "Tripulación excelente"
Queixes: "Motores un poco más silenciosos"

Queixes: "2 hours late"

Queixes: "Se perdio una valija. La atención en servicio al cliente en Madrid fue buena"

Avantatges: "Good was decent. Didn’t need to schlep big bag of snacks."
Queixes: "Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes."

Avantatges: "Vuelo rapido y puntual"
Queixes: "La llegada del aeronave a la T4S. Los vuelos nacionales no suelen llegar a la T4?"

Avantatges: "El avión moderno y tripulación amable."
Queixes: "Tuvimos que esperar 50 minutos para recoger las maletas."

Queixes: "me cambiaron el asiento en el ultimo momento para supuestamente reubicar una familia y en ese asiento no vi a ninguna familia sino gente mas joven que yo ademas me lo cambiaron como exigencia no pedido de forma mas agradable"

Avantatges: "El vuelo perfecto. Aterrizaje impecable !!!! Servicio bueno"
Queixes: "Me parece que, estando en vuelo podrían haber pasado una copita de champagne por la fecha tan especial: 24 de diciembre. Otro detalle que podrían haber realizado: desearle a todos los pasajeros a las 12 de la noche una feliz Navidad. Son pequeñas actitudes que dejan contentos a los pasajeros y no cuestan nada !!!!"

Avantatges: "Comida aceptable en business"
Queixes: "15 minutos para facturar en mostrador business (solo había 2 personas delante) y en atención al cliente no sabían cobrarme suplemento por mascota. Estos servicios están externalizados en la infame empresa Dnata. Mala sala VIP. Asientos business son asientos de turista dejando el del centro vacío. El avión aterrizó en Madrid a las 21.15 hrs y las maletas apacieron a las 22.10 hrs."

Avantatges: "Puntualidad Tiempo de embarque"
Queixes: "Personal antipático y poco atento Enchufe estropeado Comida pésima"

Queixes: "No se pudo embarcar el equipaje de mano y cuando lo recogí en Madrid la maleta estaba rota."

Avantatges: "El personal amabilísimo y atento. Se nota mucho el carácter abierto y educado español."
Queixes: "Aunque nos lo ofrecieron educadamente tuve que facturar mis maletas de mano para permitir que hubiera espacio. Por otro lado los asientos en turista son incomodísimos y estrechos. Al llegar a Madrid esperé por mis maletas al pie de la cinta casi una hora. Fue vergonzoso y todo por hacer el favor de que hubiera más espacio en cabina. Estuve a punto de poner una reclamación."

Avantatges: "Todo. La atención y la tranquilidad del vuelo"

Queixes: "La clase Bussines no tiene un nivel adecuado, está anticuada y con poco espacio"

Avantatges: "Nada"
Queixes: "2 de retraso, más los 40 minutos hasta que llegue mi maleta. Viajo poco con Iberia pero lo voy a hacer menos aún"

Queixes: "La atención es absolutamente decadente, respuestas con mala educación de parte de las azafatas con pasajeros diversos, lentas e ineficientes."

Queixes: "No me llegaron las maletas con mi vuelo."

Avantatges: "El vuelo se retrasó a la salida pero llegó puntual."

Avantatges: "el personal es un poco déspota, pregunté que como era el pollo de la cena y me contestó inventándose las cosas, con un tono como diciendo yo que sé y como si yo tuviera que saberlo."
Queixes: "el desayuno es horrible, lo único bueno es el yogurth"

Avantatges: "Salida a tiempo y llegada a tiempo"
Queixes: "Para recoger las maletas de tardaron bastante en llegar"

Avantatges: "Las azafatas de Iberia son unas mujeres mayores que atienden a las paradas, sin groseras, torpes y mal arregladas"
Queixes: "La grosería vdel servicio femenino"

Avantatges: "El personal de abordo un encanto y muy profesional."
Queixes: "Vuelo dos o tres veces al año de España a China y viceversa, he volado en diferentes compañías y en cuanto a la comida ha sido la peor con diferencia a todas las demás."

Avantatges: "Sin sobresaltos, tranquilo y con buen ambiente. Buen trato"
Queixes: "Salió media hora tarde, pero recuperó el tiempo en el vuelo."

Avantatges: "Caballo ganador"

Avantatges: "Iberia nunca falla"

Avantatges: "El personal fue genial, tanto en cabina como previo."
Queixes: "Demora en la salida de Más de Una hora, espacio muy justo a demás que no se puede seleccionar la silla y quedar entre dos Personas obesas es fatal, como me ocurrió, esto no es un vuelo low-cost por favor."

Avantatges: "El vuelo ha salido en hora y ha llegado con diez minutos de antelación. La tripulación ha sido muy amable y atenta y el vuelo en general ha sido placentero. A mi hija la regalaron un puzzle a la salida. Un gesto muy amable."
Queixes: "El espacio entre asientos es bastante justo y hace que sea un poco incómodo pero pasa en todos los vuelos de hoy en día y no es algo que se pueda achacar a este vuelo en concreto."

Avantatges: "Excelente"

Avantatges: "Estropeado todo el sistema de entretenimiento"
Queixes: "12 horas sin nada que poder hacer en el avión. Ya nadie lleva libros, confías en ver varias películas a bordo"

Queixes: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."

Queixes: "When I purchased the ticket I was never told that there was no allowance for luggage. Usually, this flights give you @ least (1) piece of luggage for free. In this case they charged the first piece 50 dollars and the second one $200.00.- After I paid 1500 dollars for (1) plane ticket , it is unheard that there is not even one piece of luggage for free. When I booked the flight there was nothing on the site about this. This was my first and last time buying a tickets from you guys. The fact that the fare was 200 dollars cheaper than other sites, ended up costing, 300 more. Never again with you guys."

Avantatges: "El vuelo llegó con antelación pero la entrega de las maletas tardó demasiado y sin explicaciones."

Avantatges: "La aerolínea y el personal"
Queixes: "Todo estuvo bien"

Avantatges: "Todo muy correcto"
Queixes: "Lo único negativo es q se demoró media hora. Igual tampoco fue tanto tiempo"

Avantatges: "The flight was short and smooth."
Queixes: "Iberia put me on standby with no notification or explanation. My entire trip came to a screeching hault. The stress and anxiety of waiting to see if I got on a flight with my new fiancé was wildly inexcusable on Iberia’s end. I am incredibly lucky to have made it on but it is deeply disturbing that Iberia would rely on luck so heavily after screwing me out of a seat I payed a lot for. I would have missed my connecting flights and been stuck in Spain for god knows how long since they wouldn’t tell me other flight information. I am very worried about flying with Iberia again."

Avantatges: "Me agradó mucho el servicio y la atención por parte del equipo. Igual que hubiere muy poca gente contribuyó a viajar muy relajado."
Queixes: "La comida no muy buena y menos abundante que en otras ocasiones. La comodidad no es su fuerte."

Queixes: "Flight was delayed for hours. Very little explanations. We were herded onto flight and staff at gate were beyond rude and aggressive."

Avantatges: "I found the flight to be about average for an economy flight"
Queixes: "I did not like that we had our luggage split in layover had to come Out of airport just to get it"

Queixes: "JFK-Madrid flight got delayed by 3 hours which would cause me to miss my connection for Madrid-Split (~2 hour layover), I asked the Iberia representatives at JFK about changing the flight and they reassured me that “the connecting flight would hold for us” and “no need to change our flight”. To our surprise the connecting flight already left when we arrived to Madrid. It’s clear that this was a case of “not our problem” from the JFK Iberia ticket agent. Rather than helping us find a viable alternative for our flight (namely a flight that doesn’t arrive more than a full day later) before leaving for Madrid they shipped us to Madrid where there were poor/no options for getting to Split at the original planned time. I’m very upset that I’m going arrive more than a day late to my destination and that I was blatantly lied to by the Iberia agent at JFK, never ever going to book a flight with Iberia again."

Avantatges: "Flight was short."
Queixes: "Did not have any leg room. Could not get my knees and legs into the seat area."

Queixes: "Arbitrarily the British Airways agents at the gate would decide what carry-on would have to be checked as cargo. It had nothing to do with the size as they explained, just they thought the flight was too full and needed to send some carry on to cargo. We had a tight train connection to Granada and didn’t want to miss it waiting for luggage. If it would have been returned at the jetway it wouldn’t have been a problem."

Queixes: "I didn't like the fact that the flight was delayed over an hour with zero explanation as to why. just sat in the hot plane with no reason or explanation."

Avantatges: "Todo"
Queixes: "Excelente no como spirit en una reservación previa q hizo q perdiera mi vuelo de conexión para llegar como destino final a Sevilla... por eso he tomado la vía Miami Portugal Sevilla"

Avantatges: "Estoy molesta porque nos cancelaron el vuelo y ya teníamos reservado habitación en Oporto. Perdí el hospedaje €32. Nos asignaron en una nueva aerolínea KLN, donde corrimos para no perder el vuelo ya que tenía 15 minutos para abordar mi madre de 65 años y yo. Corrí en buscar las maletas ya registradas y hacer el procedimiento de check in y pierda de abordar para legar a tiempo. Gracias a Dios no perdimos el vuelo. Pero KLN nos indicaron que ellos no sabían de la cancelación y que no se hacían responsables del hospedaje. Al buscar en el aeropuerto de Holanda TAP AIR PORTUGAL no se hizo responsable. Por lo tanto pague una noche extra €45. Mas el servicio de taxi. En fin. Solo espero que me ayuden con la devolución de una noche por medio de TAP AIR PORTUGAL."
Queixes: "Dar información completa al momento de cancelar un vuelo."

Queixes: "Easy checkin, friendly staff, nice quick flight"

Avantatges: "La puntualidad"
Queixes: "Mostraron 5 minutos antes la puerta de embarque, este terminal es muy grande por lo que ponen a afnrse a la gente"

Avantatges: "Todo"
Queixes: "Todo"

Avantatges: "La atención"
Queixes: "Todo, mi sistema de entretenimiento no funciono, el punto para recargar mi celular no funcionó, la comida mala, la organización para abordar mala"

Avantatges: "Todo"

Avantatges: "A pesar que deberieron cambiar avión cuando estábamos por salir, el cambio fue muy rápido y llegamos a tiempo a destino... exelente"
Queixes: "La comida,"

Avantatges: "El entretenimiento muy bien. Contaba con cascos antirruido que funcionaron perfectos y eran cómodos. Asiento y comida adecuados. El único punto extraño fue el contoneo seguridad que era cruzado sobre el hombro."
Queixes: "No eché de menos nada."

Avantatges: "Nice crew."
Queixes: "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."

Avantatges: "Nothing"
Queixes: "It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad"

Avantatges: "Quick. Smooth!"

Avantatges: "The staff"
Queixes: "Providing more drinks and beverages"

Avantatges: "Asiento muy cómodo. Acion muy limpio."
Queixes: "La aplicación es muy mala."

Avantatges: "Asientos muy cómodos, acion muy limpio"
Queixes: "La aplicación es muy mala."

Avantatges: "Asiento muy comodo"
Queixes: "Deben mejorar la aplicación."

Queixes: "Muy buena aerolínea,, la aplicación es muy mala."

Avantatges: "Modelo Embraer muy cómodo."
Queixes: "Retraso de dos horas y media, sin información ni explicaciones sobre su causa."

Avantatges: "Modelo Airbus neo nuevo."
Queixes: "Puntualidad."

Avantatges: "Tripulación atenta."
Queixes: "Retraso de media hora. Huelga de personal de tierra impidió que se repartieran mantas. Mucha gente paso frío durante el vuelo. La política de asignar deliberadamente asientos malos a quien viaja junto y no pagó para seleccionar asientos es contraproducente."

Queixes: "La comida, menos carbohidrato, más proteínas. Entretenimiento puede mejorar , no hay pantallas"

Queixes: "Entretenimiento, pantallas para ver películas. La comida puede ser mejor, menos carbohidrato más proteína. Modernizar los aviones para que sean más cómodos"

Avantatges: "Se retrasó dos horas y no llegué a la conexión"

Avantatges: "La comida y la comodidad durante el vuelo."
Queixes: "El bus en el aeropuerto de Lisboa no tenía aire acondicionado y hacía mucho calor"

Queixes: "Gate location information delayed until last minute!"

Queixes: "El avión pequeño puso un marcha y se contaminó el aire Interior"

Queixes: "Retraso de más de 1 hora"

Avantatges: "Tripulación ok Comodidad propia de un A320 clase turista sin asientos reclinables"
Queixes: "El vuelo fue demorado por 30 minutos El proceso de abordar el avión muy engorroso a pesar de que en la boarding pass hay una zona asignada para embarque"

Avantatges: "La tripulación"
Queixes: "El personal de tierra (encargados de molestar a ciertos viajeros y no controlar los equipajes con exceso de volumen). Solución: despedirlos. No se merecen ese trabajo. Malheducados y engañando a los pasajeros. Vergonzoso TAP"

Queixes: "El trato. El control de acceso a la nave. El control sobre las maletas de cabina"

Avantatges: "Tripulación bien."
Queixes: "Demora de más de una hora en salir. Asientos no cómodos."

Queixes: "Salimos con una hora de retraso y perdi mi enlace a Barcelona"

Avantatges: "o atendimento da tripulacao foi excelente, como quase sempre na TAP."
Queixes: "como em todas as companhias aereas na aeronave de tamanho medio para distancias curtas, a configuracao na classe executiva é 3 assentos por fila dos quais apenas 2 sao ocupados. isto nao dá para entender pois o conforto é muito ruim. a distancia entre assentos é pior do que em qualquer voo a longa distancia na classe economica plus. so viajei na classe executiva pois foi a conexao de um voo do Brasil para Portugal. senao seria absolutamente desnessario pagar a grande diferenca de preco para receber um beneficio muito pequeno."

Avantatges: "a sala VIP Star Alliance providenciou uma variedade de comidas escelentes. a bordo o atendimento da tripulacao foi muito boa."
Queixes: "a configuracao dos assentos na classe executiva desta aeronave sao 3 x 2 assentos, e os assentos nao recuam para uma posicao totalmente horizontal. isto foi um problema para mim pois durmo de barriga para baixo e nao foi possivel achar uma posicao confortavel para dormir. o sistema de entretenimento nao permite assistir e parar a qualquer hora desejada, o que nao foi problema pois o voo é de apenas 8 horas e depois do jantar ja deitei."

Queixes: "lo mismo"

Queixes: "He volado anteriormente en bussines de otras compañías y TAP debería mejorar el trato al cliente."

Queixes: "El vuelo se demoró dos horas en salir. Tuve que cancelar. Hay muy buenos comentarios acerca del personal, pero de qué sirve cuándo no te cumplen con la hora de salida y tienes vuelos de conexión en otra ciudad."

Avantatges: "Todo correcto, unica compañia que dio tempempie y bebidas en trayecto de 2h."
Queixes: "Todo ok"

Avantatges: "Todo correcto, unica compañia que dio tempempie y bebidas en trayecto de 2h."
Queixes: "Todo ok"

Avantatges: "Atencion"
Queixes: "El aterrizaje"

Avantatges: "The tripulation are very nice people."
Queixes: "The space between seats are small."

Queixes: "3:30 hrs delay lost my convection no one to talk to or any help they gave me nothing I had to stay overnight at my expense n pay new ticket hotel food taxi etc nobody will help or respond for anything"

Avantatges: "The better question is what did we not like."
Queixes: "Careless staff, unorganized, rude, long lines with slow working agents. We were traveling with our three and six year old and started with a weather delay and then eventually a cancellation. We stood at the Barcelona airport from 7pm until 2:30am with our children. Nobody offered us food vouchers, taxi or hotel. We had to ask and only got a hotel which was an hour away and taxi on us costing us over $100 euro! Everything closed and our children ate cookies from a vending machine for dinner. Finally we got to our hotel after 3am and slept until 6:30am to catch another taxi on us back to the airport just to find out it’s delayed and we would miss our connection in Madrid back to Miami. We arrived the airport again at 9am and at 3pm we’re finally given food vouchers for our hungry children to eat something. American Airlines has a direct flight from Barcelona to Miami but they insisted they couldn’t do that for us and we’d again stay another night in Barcelona at a hotel. This would all be fine if we weren’t traveling with small children, they didn’t have school and we didn’t have to work and had extra money to pay for all the inconveniences. This was by far the worst experience we’ve had and will never choose Tap again for our travels!"

Avantatges: "It was quick."
Queixes: "Delayed transport to flight, tiny non-reclining seats. Food offering mediocre and had to flag down flight attendant just to get water they we're giving to everyone but some of us apparently."

Avantatges: "Atencion mínima necesaria"
Queixes: "Asientos super incómodos"

Avantatges: "I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit."
Queixes: "Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors."

Avantatges: "Delayed"

Avantatges: "On time!"
Queixes: "That I had to pay for my check in bag on my return trip. Was told the ticket I booked didn't include check in bags. Whan my trip going to Portugal on Azores Airlines did. Someone shout step in and change this practice. Very confusing for the traveler"

Queixes: "Bad experience with charged"

Queixes: "Unruly boarding lines. Plane late .flight attendant less than friendly"

Avantatges: "Comfortable flight. Generally good service."
Queixes: "I was made to put my hand luggage in the hold and yet there was plenty of space overhead. While it didn't delay me much it was rather cumbersome."

Queixes: "My first time on easyjet & it was not easy."

Avantatges: "Baggage drop informed gave us a heads up of extra charges to additional carry on bags if they need to be placed as hold luggage at gate, so we were able to check them at bag drop and save lots of money!"
Queixes: "Flight could have been on time."

Queixes: "Delayed to and from London..."

Queixes: "The flight was delayed 3 hours, the boarding was just people rushing downstairs and onto the breezeway, and the seats were just ok."

Queixes: "Announcements at gate..only one long line..didn't know what was boarding.."

Avantatges: "Fast boarding"
Queixes: "Nothing"

Avantatges: "Crew was very informative and honest about all the extra fees there are with easy jet."
Queixes: "During Boarding there were two entrances, from the front of the plane and from the back. The crew misdirected passengers and passengers with the lower seat numbers boarded from the back. Passengers with higher seat numbers boarded through the font entrance. Getting to your seat felt very crowded."

Avantatges: "Flight on time"
Queixes: "Airport, Crew, Bag Drop"

Queixes: "The food"

Avantatges: "The crew very unpolite My reservation was for me and my husband and the gave us separated seats"
Queixes: "Quality of service Long lines Very caotic Terrible experience"

Queixes: "I don’t understand why I still had to pay for my luggage !! I ended up paying around 300 euros for a short flight !"

Avantatges: "Boarding line looked long but it was quick and easy. Seats were more comfortable than other economical airlines. The flight was a short one so no food was needed although offered at cost, and for entertainment I had my music and a book."

Avantatges: "Decent legroom and space to spread out."
Queixes: "Some entertainment options would be welcome."

Avantatges: "Absolutely nothing."
Queixes: "Our flight was 3 hours delayed, we had to throw away our backpacks because the the crew said we could not bring them on. They said throw them away or you have to stay in Portugal and can’t go to Madrid. We missed our connecting flight. Worst flying experience I’ve ever had! No one was apologetic."

Avantatges: "Plenty space in the cabin and decent leg room on standard seats"
Queixes: "Cabin crew are not very warming or hospitable feel like they are just doing their job rather than offering customer service which should be high on any airlines priorities when people are 33 000 ft away from comfort"

Avantatges: "Th me crew members were friendly"
Queixes: "Timeliness"

Avantatges: "Staff were all frjendly"
Queixes: "The plane came in early and we boarded on time but didn’t take off until 22;25"

Queixes: "Long waiting time before departure. Audio Safety announcement without the crew pointing out visually the features and emergency excites and procedures"

Avantatges: "Punctuality!!!!"
Queixes: "Crew can be a bit annoying"

Avantatges: "Nada y mucho menos el supervisor y personal de puerta."
Queixes: "Retraso, mala gestión del embarque, mala gestión de la cola con resultado de denegación de embarque por no presentacion. A pesar de estar el avión en tierra y todavía con puertas abiertas se denegó el embarque. Muy mal servicio de megafonía en la sala de embarque."

Queixes: "Did not like the 60 EUR charge if you have a carryon and a personal item. Seems like both could fit fine. This is a putative charge compared to the the flight cost. Prefer they allow both and just charge a higher fee per person for the trip or make the extra charge extremely clear when booking. That said because Portugal was playing in the World Cup the attendant let us go without a charge that day."

Queixes: "Our flight was delayed due to French ATC - not much Easyjet can do about that. Then boarding was delayed for an additional 30 mins while we waited outside the terminal. Then we lost our slot because of the delay in boarding. Then we had to wait in the destination airport for another 15 mins for a gate to disembark at. Overall, a frustrating journey but what is only a 50 min flight."

Avantatges: "Low price, clean, cheerful cree"
Queixes: "No onboard entertainment, seats do not recline, and even a beverage must be purchased"

Avantatges: "El paisatge l'acollida de la tripulació"
Queixes: "Les butaques són incòmodes i estretes"

Queixes: "Seit dem die Rückenlehnen nicht mehr zu verstellen sind, ist an schlafen nicht zu denken und bei 3 Std. Flug mit Rückenschmerzen zu rechnen. Auch bei günstigen Preisen muss es doch kein Horrortrip sein, vor dem man jedes Mal Beklemmungen hat, wie man ihn überstehen wird."

Queixes: "We were stopped and told that we had to repackage because my small shoulder bag and my wife's purse were too large and constituted more than one carry-on. We repacked as best we could, considering our suitcases were full already. Not good enough! We were charged sone 70 euros extra. As our bonding proceeded we saw more than several people with larger backpacks and purses than we originally had. Never again for easyjet!"

Avantatges: "Todo estubo excelente"

Avantatges: "Very affordable flight with the basics to fly. Crew were polite and professional."
Queixes: "No entertainment, no reclining seats, pay for food."

Avantatges: "On time and friendly staff"

Avantatges: "The option to have an early boarding for not too high a premium was good for me. The flight crew was good, we were kept apprised of the schedule, weather, etc. Arrived early and comfortable enough."
Queixes: "Even in the front "chosen" seat the spacing was tight."

Queixes: "3 h delay"

Avantatges: "So fast, so on time"
Queixes: "The other travelers that did not read that they could only take 1 bag on board amd insisted on taking purses too, and they had to be told repeatedly ..."

Avantatges: "Efficient check in and bag drop. Flight attendants were professional and accommodating."
Queixes: "I sat in seat 1A, near the door, and froze. Changed seats with a lady so she could be with her children. I originally had seat 1D. I am surprised you charge extra for that seat. If one of the children would have sat in seat 1A I am sure they would be sick with a cold in a few days."

Queixes: "Flight cancelled"

Avantatges: "Everything"
Queixes: "Seats don't recline"

Avantatges: "Ha sido una muy buena experiencia. Bastante cómodo y suficiente espacio entre asientos."
Queixes: "No hay internet, ni tampoco entretenimiento. A veces los sobrecargos son un poco exigentes."

Avantatges: "I liked the flight crew, and the flight was very smooth."
Queixes: "I wish there wasn't a charge for luggage, or it would be better if check-in luggage was cheaper. I didn't try food or entertainment, but the flight was short so it wasn't really necessary."

Avantatges: "Nothing"
Queixes: "I booked a 4:35 pm flight on kayak.com I was added on a different flight because that flight is full. I'm forced to purchase another flight to get back to Lisbon"

Queixes: "Before entering flight we were requested to keep bags in the carry on. This information could have been delivered when making first check in! Lack of courteous manners."

Queixes: "Poor customer service. Three people flying together. One person had accidentally booked a flight that left 2 hours later. We tried to change her flight but we're told this could not be done. The only option was to purchase a new ticket which we did. Went to check the luggage and it seems the had given her a second ticket on the original flight. Back to customer service. Third ticket issued. We go upstairs to find our flight is now delayed but her original flight was leaving on schedule. This was never mentioned at customer service. It would have worked fine for her to fly and wait at the airport fo our delayed flight and we would have saved the cost of a new ticket. We did not have that option because the first ticket was cancelled"

Avantatges: "I had the window."
Queixes: "Wish I was told up front that I essentially had no seat. Wouldn't have booked it. Price not worth the stress of having to figure out last minute accommodations. Even though I had accommodations in a different location. Having to wait to be last to know if I was boarding was miserable. Justine honest with customers from the onset."

Avantatges: "Rough landings on two flights. Long waiting time outdoor and the queue was not properly managed."
Queixes: "The queue."

Queixes: "i was told by Easyjet that no flight for me on that day. I had flight from lisbon to frankfurt also. The customer suggested to buy ticket of TAP portugal which I did. Told to apply for compensation by email. Please help me in this regard. It was bad experience."

Avantatges: "Nothing!"
Queixes: "Boarding time was very long.... once on the plane i wanted to sip my red wine bought at the duty free the flight attendant told me in a direspectful mannner that I was not allowed to drink any other alcohol than the one on their Bistro menu. When we Landed in london we were stuck on the ground for 15 good minsb never again!"

Avantatges: "Nothing"
Queixes: "The flight was delayed, they changed the gate at the last minute I had to run fom One end of the airport to another. The food in the plane was not nice and expensive"

Avantatges: "everything was perfect . fast and efficient thank you fot the good service !"

Avantatges: "Excellent value, friendly staff! Great bargain!!!"

Avantatges: "We had difficulty trying to add baggage fare for our flight from Funchal to Lisbon and do I thought I would settle it when we hot to the airport. This was not such a good idea I discovered as they charged $94 euros for one large and one small piece of luggage. Almost as much as the fare itself. I have flown on many airlines in many countries and have never experienced baggage fees this high."

Avantatges: "Low fare"
Queixes: "Deceptive and evasive baggage policy. Was prepared to and paid for bags in advance but no warning was given ot option to pay for a small personal item along with my cary on (hand luggage). Checked in and checked one bag at the airport, of course they didnt say anything, then when in line to board all of the sudden I'm a criminal because I have a carry on and a small personal item. They have no xtra baggage fee for a purse sized item, then threatened me "well the flight is full" nothing mire than scam artists."

Avantatges: "Crew did the best they could"
Queixes: "We flew near hurricane Lorenzo and the flight was the bumpiest I’ve ever had"

Avantatges: "It was nice that they served a meal. On the flight back we got an exit row which was nice. I liked that they were being thorough about security."
Queixes: "My husband and I weren't seated together on the way out. On the way back they didn't start boarding until 10-20 min before the scheduled takeoff, so we didn't take off on time. The flight was also delayed 2 hours and there was no explanation as to why. The food was pretty bland."

Queixes: "Less delays"

Queixes: "Took off late missed my connecting flight and they lost my luggage and claim process is taking for ever"

Avantatges: "The crew was great. Service was good."
Queixes: "Seat comfort and entertainment options."

Queixes: "The crew never announced that the flight was delayed by one hour. Boarding was disorganized even with the plane being half full. The crew is Ok and not taking control of situation."

Avantatges: "Left and arrived on time. Friendly crew. Decent snack served early in the flight."
Queixes: "No entertainment beyond watching the map showing the progress of our flight."

Avantatges: "The wine was very good"
Queixes: "Business class isn’t super posh but still good"

Avantatges: "I had injured my ankle prior to my trip and everyone was so sweet and accommodating-"

Avantatges: "Crew were very pleasant. Seats are reasonably comfortable, with decent legroom."
Queixes: "Boarding was a bit chaotic. They called us all, and then we had to wait about 15 minutes, with everyone standing. They don't call by row number, so it's a free for all. Food was so-so. Dinner was fish, which was dry and had no sauce. The cake was also dry, unlike the delicious brownie we had on the flight to the Azores. (But that flight was delayed 6 hours!) I don't want to watch entertainment on my tiny phone. I wish they had seatback screens as other Trans-Atlantic flights do."

Queixes: "Todo perfecto"

Avantatges: "new plane with very few passengers"
Queixes: "The flight from Boston to Ponta Delgada was cancelled twice-- More than 30 hour delay"

Avantatges: "Nothing"
Queixes: "No organization."

Avantatges: "Crew was very nice."
Queixes: "Flight was delayed, but they never made an announcement so we were overcrowded in airport waiting area, many people standing up, not enough seats, and we were kept in the dark Felt like we were being held hostage. Instead of boarding by rows, they let everyone go through all at once which caused the aisle in plane to be blocked. No organization as far as boarding."

Queixes: "I think the through flight through Portugal should have been more transparent. Myself and many others did not know about this flight until arriving at the airport. Regarding entertainment, there was no movie or anything like this for the long flight."

Avantatges: "Flight staff was professional, vegan meal was decent, good leg room"
Queixes: "Seats were fairly hard and uncomfortable for a long flight"

Queixes: "No había suficientes cobijas y hacía mucho frío"

Queixes: "The flight was delayed as usual. First class was very mediocre. There was no inflight movie, tv or music. First class doesn't feel like a first class flight."

Avantatges: "Crew were lovely. Economy seats were pretty comfortable, with legroom. They allow one free checked item. Free food!"
Queixes: "I ordered a vegan meal and got pasta with cheese. We were half an hour late taking off."

Avantatges: "Delayed 4 hrs; boarding agent couldn't give any details (meanwhile me kids are screaming); seats were narrow and I couldn't lift the armrest up out of the way. Food was terrible. No entertainment visible from our seats and the headphones didn't work. Flight from BOS was much of the same. NEVER FLYING SATA AGAIN!"

Queixes: "Delayed 4 hrs; boarding agent couldn't give any details (meanwhile me kids are screaming); seats were narrow and I couldn't lift the armrest up out of the way. Food was terrible. No entertainment visible from our seats and the headphones didn't work. Flight from BOS was much of the same. NEVER FLYING SATA AGAIN!"

Queixes: "Waited in line 30 minutes before boarding even though we had already been through security. Business and first class passengers not given any priority in boarding. Limited food and beverage service onboard. Crew seemed inexperienced."

Avantatges: "SATA was very hospitable when our flight was delayed into the next day. They provided a hotel and dinner/breakfast vouchers."
Queixes: "The App proved to be useles when our flight was delayed 14+ hours. We were able to check in the day of the flight, but were never alerted when the flight was delayed. We called customer service and waited on hold for 30+ minutes without connecting, even though the automated message said the wait would be 6 mins. Communication as a whole was quite poor and created a lot of anxiety amongst the visibly upset travelers."

Avantatges: "The flight itself was fine."
Queixes: "The process of checking in for this flight was horrendous. First of all, I was planning to carry on my bags and check in online. However, the online system wouldn't let me print my boarding pass, so I had no option but to wait in line at the airport. I arrived over 2 hours before my flight, and the scene was jaw dropping. The line to check in on Azores Airlines wrapped all the way around the terminal and was divided into three separate sections so that people could continue pass through the airport. There was no Azores Airlines staff to be found to provide directions or manage the situation, so people kept going into the wrong lines not knowing what the heck was going on. It actually turned out several people had waited in line for an hour for a different flight before realizing they were in the wrong line. Anyways, after a mind-numbing, almost two hour wait, I checked in and went to my gate. The whole flight was delayed since the check-in was so slow. I have no idea what the cause of such a terrible check-in line was, but the Azores Airlines management at the Providence Airport are definitely doing something wrong, and I will avoid flying from there again at all costs!"

Queixes: "I was scheduled to fly and was delayed for 3 days in Boston. I am still waiting to hear back to be reimbursed for the taxis/ubers that I had to take to the hotels that were provided. The hotels were 40 minutes (1st night) and 1 hour (2nd night) away. There was no one available to talk at the airport and the line was ridiculously long. I had planned a trip for 2.5 weeks exploring Portugal and Spain and missed the Portugal portion completely because I was delayed in Boston. I finally gave up waiting and bought a ticket through a different airline so I could meet my friends and not miss any more of my trip."

Avantatges: "The crew were nice and the food was free."
Queixes: "The airline staff struggled to get the check-in line going. The agent checking us in had no clue about our itinerary, for example, to tell us that we were changing planes in the Azores, AND - really important - making sure we had the boarding passes to do so. Food was really lame (I know, we're lucky they gave us any, right) and there was no in-flight wifi or entertainment."

Avantatges: "Crew members were O.K."
Queixes: "- There are no more direct flights into Terceira (coming from the U.S.A.) which is ridiculous!!! - Both flights were delayed. The one from Boston to São Miguel was delayed 4 hours. The flight from São Miguel to Terceira was delayed in 30 minutes. - As if the delay wasn't enough, we had to return to gate as the plane prepared for takeoff because of technical problems. SATA (Azorean Airlines) international planes are too old..."

Queixes: "Delayed, no reimbursement, ac was off while we just sat on the runway, missed my connecting flight. Meanwhile all their other flights were delayed also. I couldn't believe how hot it was for so long on the plane. Worst flight I've ever been on"

Avantatges: "We read several bad reviews of Azores Airlines but our flight over to the islands and back to Boston was smooth riding and on time if not early. Our three interisland flights were also easy and on time, staff great."

Avantatges: "Excellent and efficient flight crew."
Queixes: "Same meal as previous flight."

Queixes: "Way too warm, uncomfortable seats, no entertainment"

Avantatges: "Nothing"
Queixes: "See above comments"

Avantatges: "Asked for emergency seat, so space was not a problem. Temperature was cool. Seat uncomfortable."

Queixes: "Long delay, no apologies, uncomfortable all around"

Avantatges: "Nothing"
Queixes: "Flight got cancelled and passengers were left hanging at the airport overnight sleeping on a cot. And refunds are a big hassle after the cancellation. Worse experience ever."

Queixes: "Flight was three hours late, missed connecting flight, staff was poorly organized and kept shifting gates, "business class was nothing more than a wider seat - food and service no better than in economy."

Avantatges: "I liked the food and champagne :)"
Queixes: "Didn't appreciate the fact that my flight was canceled and changed for a day later"

Queixes: "Pocas Pelicula"

Queixes: "DELAYS, BAD CUSTOMER SERVICE, NO ACCOUNTABILITY."

Avantatges: "Nothing"

Avantatges: "the crew is nice"

Queixes: "Didn't make it since the first flight was delayed for over 4 hours. Virgin did not help us with rebooking. Waiting on refund. No word yet. Very angry."

Avantatges: "The flight crew was absolutely wonderful and very helpful with our 3-year-old son. He keeps asking to go on plane again because of how attentive they were and made his trip very enjoyable."
Queixes: "No entertainment at all. The seats could have more recline as it was an overnight flight and nearly impossible to sleep. The trays for business class are so close that it is awkward and uncomfortable to use."

Avantatges: "Had two seats to myself. Hot breakfast."
Queixes: "The airport in Lisbon was terrible. Got bussed 20 minutes to get to terminal and had to wait 2 hours in line to get through passport line. Could not find my bag, finally found it in a heap to the side. My friend traveling Air Canada had no trouble same day same time."

Avantatges: "Food was good. Full dinner and breakfast"
Queixes: "Made us get off the plane in Azores but would not let us in to shops and cafe. Meal not served till 11pm. Seats very narrow."

Avantatges: "The crew is very friendly and helpful."
Queixes: "They crammed way too many seats into the planes; it's really awful if it's a full flight, and if you're claustrophobic or prefer space around you, forget it! When the guy in front of me reclined his seat, his head was practically in my lap. Some tray tables were broken. The planes seem old. But it's the only airline that flies to the Azores from the U.S., I believe, so this is the only option. They also very slow, and we left late to and from the Azores."

Avantatges: "Crew was attentive and it was a direct flight"
Queixes: "There was very little room in the seats. It was terribly uncomfortable and made worse when the seat in front was declined"

Avantatges: "Price, friendly crew"
Queixes: "jammed in and not too comfy seats"

Queixes: "Major delay caused major inconvenience for a senior in her 70's traveling alone."

Avantatges: "Food was pretty good and staff was nice"
Queixes: "Plane was dirty. Tray tables had food on them. Crumbs in seat crevices. Boarding was an absolute nightmare as we were crammed in a shuttle bus for a half hour and then waited on the tarmac for close to an hour"