Troba vols barats de València a Màlaga

Queixes: "more space and be able to recline"

Avantatges: "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Queixes: "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."

Avantatges: "The crew was good and the seats were fine."
Queixes: "It was a short flight but it would have been nice to have a glass of water."

Queixes: "Missed my transfer in London because the plane took too long to unboard and I was unable to make it to the gates of my next flight in time, despite there being over an hour connection time. The flight came in slightly late and passports were re-inspected upon unboarding which wasted a lot of time, and Heathrow is a nightmare of an airport on a good day, which made it very difficult to get where I needed to go."

Avantatges: "The crew in my area were very helpful. The young guy next to me passed on the dinner choices. The crew member came back and asked if he would like some pretzels, etc. which I thought was very nice. They were very friendly."
Queixes: "Just a suggestion that the ear jacks for the entertainment be passed out earlier. Luckily I brought my own but my neighbors on both sides had a long wait until they were passed out."

Avantatges: "Puntual en horas de salida y llegada"
Queixes: "Son muy incómodos los asientos para un vuelo trasatlántico"

Avantatges: "Clean and friendly crew."
Queixes: "No food or drink and a single checked bag was extra money."

Avantatges: "Les opcions d'entreteniment estan molt be"
Queixes: "La distància entre seients es insuficient si ets una persona alta ja que tocava amb els genolls al davant, faig 1,87m d'alçada"

Queixes: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Queixes: "The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty."

Avantatges: "The crew was excellent.My only complaint was as we were sitting in row 54 the crew made too much noise during sleeping time.Other than that they were very helpful and very nice.It was our first time flying Iberia.It was very enjoyable.I will be happy to recommend bthem."

Avantatges: "Speed of boarding and disembarking. Comfortable seats."
Queixes: "Slight delay"

Queixes: "To be honest, i feel like your pricing is very misleading. I was not prepared to pay $60 per bag in luggage fees. For an international flight, I believe your site should be much more clear in stating whether the fees paid will include luggage or not. I will consider other options in the future to avoid this unpleasant surprise at the airport."

Avantatges: "The crew on board seemed efficient and friendl for this short 2.5 hour flight."
Queixes: "No food, no drink, no entertainment were included with this fare. Thankfully we were so exhausted from the long haul flight immediate preceding this flight that we did not care. I'm not sure why but the gate staff was trying to get everyone to check their smaller bags including our backpacks. My husband gave in but I did not since not having them would be disaster during this trip. His backpack and many bags from other customers came about 15 minutes after the rest of the luggage so we were a little panicked. Thankfully all turned out fine."

Avantatges: "Nothing"
Queixes: "Delays an chaos"

Queixes: "I bought my tkts a moth ago. And when arrived to VLC airport i have no seat ans they put me on STB. NOT GOOD /("

Avantatges: "Flight time"
Queixes: "That I fly in Tourist"

Avantatges: "First flight ever where water or coffee we’re not offered. Good cart came out. Nothing offered. 3 attendants? To do what??"
Queixes: "No beverage or food offered"

Queixes: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."

Queixes: "Our seats was almost the last seat of all our flights, even we checked in very early."

Queixes: "old plane not comfortable"

Avantatges: "After explaining to the woman that I would like yogurt or something in the box one of the attendants offered me her food and warmed it up"
Queixes: "The fact one attendant didn’t empathize that I was unable to order my food and didn’t try to help me eat something and basically said too bad, I’m sorry.a pleasant surprise being"

Queixes: "I stopped at the Iberia check-in at Barajas in Madrid. They sent me to BA check-in, where I waited 45 minutes to find out that I should be at Iberia check-in. Then, Iberia check-in had to send me to last minute clerk or I would have missed my flight. Last minute check-in ended up being the same place and same clerk I began with."

Avantatges: "Nice crew and good landing"
Queixes: "We paid extra to sit in Economy * I am 6-3, wife 5-4 and neither had any leg room We were sitting in 2 seats by themselves. It was an endurance contest to make it through the flight. I will never fly Iberian Airlines again. It was terrible!!!"

Avantatges: "Food was good, comfortable, nice happy workers, etc."

Avantatges: "Crew was very nice"
Queixes: "Flight delayed for 3 hours. No apologies. Nothing. Interesting thing: NYC to Madrid, 3 hours late, missed connection, no apologies., nothing One week later: Madrid to NYC: 3 hours late, no apologies, nothing. IBERIA AIRLINES: Never again!"

Avantatges: "Check in personnel were able to place me in the 3rd row where the seat pitch was poor but not as bad as the rows farther back. Wheelchair helpers were very efficient and friendly."
Queixes: "This was return part of my journey. The LHR to MAD leg of my journey was extremely painful. I was unable to pay online or on the phone to upgrade the short leg of my return trip without raising cost of my whole trip from USD $1250 to over USD $4000! Also was not able to choose seats ahead of time online or on the phone. Even in the 3rd row it was difficult to fit my thigh length in the seat pitch. I had to sit with my legs splayed and with one leg in the aisle. My leg was constantly hit by luggage, pax, and cabin crew. It is critical to me that I can physically fit into the space between my seat and the one in front. With the short seat pitch emergency evacuation would be very difficult for me and the other pax. Since I need a wheel chair I can no longer request the exit row as I have done for 45 years."

Avantatges: "Decent flight"
Queixes: "No snack, no drink, no entertainment - not the end of the world on a short flight, but they're categories you asked about"

Avantatges: "I flew business class: the crew and comfort was great; the food was pretty good."
Queixes: "Boarding was horrendous: they have the whole flight stand and wait to board! In Madrid, they called to initiate boarding and we stood for 15-20 min before anyone moved at all; business class was then called, and we ended up standing another 15-20 min in the jetway before being ushered into the plane! Even in business class, the entertainment system was poor it's difficult to use and my system froze entirely on the way to Madrid. It worked on the way back, but the selection was relatively limited and poor."

Avantatges: "Quick flight - the staff was great and prompt for boarding. They were really accommodating and friendly. The seats were comfy although small. I feel asleep numerous times with no problem, lol."
Queixes: "There were no negatives with this flight. I felt it matched the pricing and what I expected."

Avantatges: "I liked the Crew they were very patient with all the passengers. They were bunch of really annoying kids in front of me and handled them very professionally."
Queixes: "I didn't like that I could not control the air in business class. I spent good money to sit up there and I would expect to have control of the air because I had a 11 hr flight in a 90 degree plane. It was really a uncomfortable. Also I didn't like that their was no sporting events or cooking channels to watch on my flight and the movie selection were horrible."

Avantatges: "Everything"

Avantatges: "It was nice and cool inside the plane."
Queixes: "It was several empty seats available and wasnt offered the those who were crammed in the middle Isles."

Queixes: "My ticket said operated by British Airways so after an hour of standing in line - why there were two agents baffles me-- I was told to go stand in the Iberia one. I went to a kiosk and it didn't recognize my flight, so I finally got ahold of someone. The night before I was unable to check in because their site had crashed, so there was no way for me to know where to go."

Avantatges: "Good service"

Avantatges: "Good service. On-time"
Queixes: "I got a seat automatically, and I can´t selected a preferred one."

Avantatges: "Easy check in and comfortable seats"

Avantatges: "We didn't crash."
Queixes: "No priority lane for frequent flyers at MAD, no lounge at IBZ to use if your return is on BA (thought that was the same company?) Rude employees. Flight still not credited to AA 6 months later."

Avantatges: "It was very slow beginning with taxing to the airport and then disembarking. We stood for a very long time before the door opened. Probably the delay getting to a stop when in the taxi mode was due to the airport crowdedness and not the airlines fault."

Avantatges: "It would be much better to get water more often and maybe a few snacks"

Queixes: "flight was late"

Avantatges: "Short 2 hour hop to Heathrow, adequate seating, nothing challenging about this flight. Barcelona airport is very user friendly, open and expansive. Service was good on the flight."
Queixes: "Landed at heathrow, which is a sprawling airport and plenty of time required for the endless walking, bussing, and subway connections between terminals and gates. But efficient."

Avantatges: "Entertainment was the best part"
Queixes: "Service was okay. Could have used one more flight attendant on staff. Response time was slow."

Queixes: "Iberia should do something about its check-in process, it seems way below the industry standards. 1. Online check is only worth if you don't have any luggage. If you do, there's no point of doing that, because there's one line for both check-in and luggage drop off. 2. If you arrive to the airport 1h45min before the flight (LOCAL flight!!!), you'll be among the last ones to check-in, because you will spend about an hour in the line (there's just two people at the register: one for economy and one for business). In the end everyone in the line will get checked in (thanks for that), but the flight will be delayed and Iberia will blame the security (which takes 5 min to pass, unlike the check-in process."

Avantatges: "747 has smaller cabins so even economy doesn't feel like cattle class."
Queixes: "Standard food choices poor, chicken ran out after 5 rows. Mushroom risotto unrecognizable. Worth paying for an upgraded meal. Drinks service woeful, only 1 or 2 at seat services on 9.5 hour flight."

Queixes: "Everything was great! It is quite a contrast with the customer service over the phone, which service was not very kind all the times. I was afraid the flight service was going to be bad, just for the way some employees were while trying to talk to them over the phone. Your flight crew and service is absolutely different, I would say that is outstanding. :)"

Avantatges: "Staff helpful Comfortable flight"
Queixes: "Easy to get lost in airport Only flight map on overhead screens"

Avantatges: "Iberia flight to Madrid"
Queixes: "No instructions on how to make connecting flight."

Avantatges: "Flight was on time"
Queixes: "Spain bases crew were just not very friendly! They need to smile mire and be more"

Avantatges: "Todo"
Queixes: "Excelente no como spirit en una reservación previa q hizo q perdiera mi vuelo de conexión para llegar como destino final a Sevilla... por eso he tomado la vía Miami Portugal Sevilla"

Avantatges: "Great customer service!"
Queixes: "NA"

Avantatges: "Estoy molesta porque nos cancelaron el vuelo y ya teníamos reservado habitación en Oporto. Perdí el hospedaje €32. Nos asignaron en una nueva aerolínea KLN, donde corrimos para no perder el vuelo ya que tenía 15 minutos para abordar mi madre de 65 años y yo. Corrí en buscar las maletas ya registradas y hacer el procedimiento de check in y pierda de abordar para legar a tiempo. Gracias a Dios no perdimos el vuelo. Pero KLN nos indicaron que ellos no sabían de la cancelación y que no se hacían responsables del hospedaje. Al buscar en el aeropuerto de Holanda TAP AIR PORTUGAL no se hizo responsable. Por lo tanto pague una noche extra €45. Mas el servicio de taxi. En fin. Solo espero que me ayuden con la devolución de una noche por medio de TAP AIR PORTUGAL."
Queixes: "Dar información completa al momento de cancelar un vuelo."

Avantatges: "La puntualidad"
Queixes: "Mostraron 5 minutos antes la puerta de embarque, este terminal es muy grande por lo que ponen a afnrse a la gente"

Avantatges: "Todo"
Queixes: "Todo"

Avantatges: "La atención"
Queixes: "Todo, mi sistema de entretenimiento no funciono, el punto para recargar mi celular no funcionó, la comida mala, la organización para abordar mala"

Avantatges: "Todo"

Avantatges: "A pesar que deberieron cambiar avión cuando estábamos por salir, el cambio fue muy rápido y llegamos a tiempo a destino... exelente"
Queixes: "La comida,"

Avantatges: "Service and comfort."
Queixes: "It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian."

Avantatges: "El entretenimiento muy bien. Contaba con cascos antirruido que funcionaron perfectos y eran cómodos. Asiento y comida adecuados. El único punto extraño fue el contoneo seguridad que era cruzado sobre el hombro."
Queixes: "No eché de menos nada."

Avantatges: "Nothing the crew was mean and rude I’ll never fly TAP air Portugal again"

Avantatges: "Crew was awesome, seat spacing comfort not so much."
Queixes: "Need to have seat upright to use trays to eat on flight"

Avantatges: ":("
Queixes: ":("

Avantatges: "Very happy with the service and seat comfort. Thank you"

Avantatges: "Asiento muy cómodo. Acion muy limpio."
Queixes: "La aplicación es muy mala."

Avantatges: "Asientos muy cómodos, acion muy limpio"
Queixes: "La aplicación es muy mala."

Avantatges: "Asiento muy comodo"
Queixes: "Deben mejorar la aplicación."

Queixes: "Muy buena aerolínea,, la aplicación es muy mala."

Queixes: "Boarding process was disorganized and no announcement was made about paper boarding passes and not accepting electronic ones. The seats were very cramped"

Avantatges: "Service and the price!"
Queixes: "Lots of things but I’m sure TAP it’s working on this!"

Avantatges: "Personnel dans l’avion très agréable"
Queixes: "A l’enregistrement la personne qui s’occupait de l’enregistrement des bagages était très arrogante. Elle a refusé de mettre tous mes bagages dans la soute cette demande était justifié par le fait que j’avais un bébé et une escale à Lisbonne."

Avantatges: "Modelo Embraer muy cómodo."
Queixes: "Retraso de dos horas y media, sin información ni explicaciones sobre su causa."

Avantatges: "Modelo Airbus neo nuevo."
Queixes: "Puntualidad."

Avantatges: "Tripulación atenta."
Queixes: "Retraso de media hora. Huelga de personal de tierra impidió que se repartieran mantas. Mucha gente paso frío durante el vuelo. La política de asignar deliberadamente asientos malos a quien viaja junto y no pagó para seleccionar asientos es contraproducente."

Queixes: "La comida, menos carbohidrato, más proteínas. Entretenimiento puede mejorar , no hay pantallas"

Queixes: "Entretenimiento, pantallas para ver películas. La comida puede ser mejor, menos carbohidrato más proteína. Modernizar los aviones para que sean más cómodos"

Avantatges: "Se retrasó dos horas y no llegué a la conexión"

Avantatges: "La comida y la comodidad durante el vuelo."
Queixes: "El bus en el aeropuerto de Lisboa no tenía aire acondicionado y hacía mucho calor"

Queixes: "El avión pequeño puso un marcha y se contaminó el aire Interior"

Queixes: "Retraso de más de 1 hora"

Avantatges: "Tripulación ok Comodidad propia de un A320 clase turista sin asientos reclinables"
Queixes: "El vuelo fue demorado por 30 minutos El proceso de abordar el avión muy engorroso a pesar de que en la boarding pass hay una zona asignada para embarque"

Avantatges: "La tripulación"
Queixes: "El personal de tierra (encargados de molestar a ciertos viajeros y no controlar los equipajes con exceso de volumen). Solución: despedirlos. No se merecen ese trabajo. Malheducados y engañando a los pasajeros. Vergonzoso TAP"

Queixes: "El trato. El control de acceso a la nave. El control sobre las maletas de cabina"

Avantatges: "Tripulación bien."
Queixes: "Demora de más de una hora en salir. Asientos no cómodos."

Avantatges: "clean and fast"
Queixes: "use airport finger in Lisbon airport"

Queixes: "Salimos con una hora de retraso y perdi mi enlace a Barcelona"

Avantatges: "o atendimento da tripulacao foi excelente, como quase sempre na TAP."
Queixes: "como em todas as companhias aereas na aeronave de tamanho medio para distancias curtas, a configuracao na classe executiva é 3 assentos por fila dos quais apenas 2 sao ocupados. isto nao dá para entender pois o conforto é muito ruim. a distancia entre assentos é pior do que em qualquer voo a longa distancia na classe economica plus. so viajei na classe executiva pois foi a conexao de um voo do Brasil para Portugal. senao seria absolutamente desnessario pagar a grande diferenca de preco para receber um beneficio muito pequeno."

Avantatges: "a sala VIP Star Alliance providenciou uma variedade de comidas escelentes. a bordo o atendimento da tripulacao foi muito boa."
Queixes: "a configuracao dos assentos na classe executiva desta aeronave sao 3 x 2 assentos, e os assentos nao recuam para uma posicao totalmente horizontal. isto foi um problema para mim pois durmo de barriga para baixo e nao foi possivel achar uma posicao confortavel para dormir. o sistema de entretenimento nao permite assistir e parar a qualquer hora desejada, o que nao foi problema pois o voo é de apenas 8 horas e depois do jantar ja deitei."

Queixes: "lo mismo"

Queixes: "He volado anteriormente en bussines de otras compañías y TAP debería mejorar el trato al cliente."

Queixes: "Largas colas en el control de pasaporte, en el control de seguridad y vuelo retrasado casi 2 horas"

Queixes: "El vuelo se demoró dos horas en salir. Tuve que cancelar. Hay muy buenos comentarios acerca del personal, pero de qué sirve cuándo no te cumplen con la hora de salida y tienes vuelos de conexión en otra ciudad."

Queixes: "We called the day before to ask about baggage and was told was included in price of ticket. Only to get to airport and be told was not included and cost 95 euro per bag. absolutely unacceptable and will warn all future associates that travel to Portugal"

Avantatges: "all staf in airport pleasant and quickly to across other place to connect"
Queixes: "a lot of people they pass by preference, and late for star Alliance"

Avantatges: "Todo correcto, unica compañia que dio tempempie y bebidas en trayecto de 2h."
Queixes: "Todo ok"

Avantatges: "Todo correcto, unica compañia que dio tempempie y bebidas en trayecto de 2h."
Queixes: "Todo ok"

Avantatges: "Atencion"
Queixes: "El aterrizaje"

Avantatges: "TAP serves edible cheese sandwiches. First time in years I eat plane food and don’t immediately regret it."
Queixes: "I travel with an international carry-on designed to fit in comoartments above seats in any and all planes (Tumi alpha 2 International), and yet TAP would claim it was too large to fit and forced me to check it. My problem is not only the wait once we land, but most improtsntly that the bags are beat up in the journey. Indeed, my carry-on arrived with several scratches on the plastic edges as well as some signs of worn on the textile. Because of this carry-on baggage size restrictions, I will not fly TAP airlines again (unless I can travel with my hand purse only)."

Queixes: "Everything was good"

Queixes: "Switched planes both ways, changed my paid for seating. No notifications. Excess luggage charges. Would never recommend this airline."

Avantatges: "La comodidad de los asientos y que la aerolínea regale mascarillas N95 y una toallita desinfectante a todos los pasajeros."

Avantatges: "I was going to SpIn for several weeks what could be wrong"

Avantatges: "TRIPULACION VUELO HORARIO ASIENTO"
Queixes: "ATENCION ANTE CAMBIOS DE VUELOS DE AEROLINEAS ARGENTINAS, ASOCIADA NO TUVE RECONOCIMIENTO!!!"

Queixes: "The seats were so uncomfortable for such a long flight. And they was not enough space between rows. I felt like cattle. It was in humane. My legs were numb several times during flight. My chair would not recline properly. I’m exhausted. Won’t be booking aireuropa ever again."

Avantatges: "Espacio entre los asientos aceptable"
Queixes: "El embarque fue un desastre. Demora por varias razones y una hora más en el avión porque buscaban a un pasajero que ya estaba dentro. Aún así no cargaron comida en el avión. Un desastre"

Queixes: "Revisar que las pantallas de entretenimiento estén funcionando correctamente."

Queixes: "When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline."

Avantatges: "The staff is always very polite and nice."
Queixes: "First flight of the day was majorly delayed. I understand these things happen. But all flights before 09:00 are the star flights where airlines get their on-time departure scores. They failed today."

Avantatges: "Salió más o menos puntual. El comandante era agradable."
Queixes: "El tamaño de la cabina es muy escaso. Para gente alta o voluminosa es un reto."

Avantatges: "Fue más o menos puntual. El vuelo era directo. No estaba demasiado lleno."
Queixes: "El avión era muy viejo, escasamente cómodo y sin sistema de entretenimiento. La aplicación no se puede usar si no la descargas previamente y eso había que haberlo sabido antes de embarcar para poder hacerlo con el wi-fi de la terminal. Uno está de vacaciones en USA y generalmente no tiene datos móviles. Tantas horas de vuelo sin nada que ver se hacen interminables."

Queixes: "Los cambios que ocurren a último momento en los vuelos siempre perjudican a los pasajeros y son imposibles de revertir, hablo de asientos ya comprados y esas cosas"

Avantatges: "Atencion"

Queixes: "Air Europa charged for food."

Avantatges: "El servicio de la tripulación"
Queixes: "La comodidad de los asientos"

Queixes: "La temperatura del avión estaba muy fría. Fuera de eso, gracias a la comodidad del avión y los asientos nos encantó el vuelo."

Queixes: "La comodidad de los asientos"

Avantatges: "Nos quejamos muchos de los pasajeros de los modos de las azafatas. Algunas de ellas sobretodo la que estaba en nuestro sector que creo se llamaba Esther. Mi grupo éramos 3.mi hermana Susana, y mi prima Angélica. Creo que podrían ser más amables que no cuesta nada tener una sonrisa en el rostro."

Avantatges: "El avión y su conducción e"
Queixes: "El servicio y la comida"

Queixes: "Nada todo excelente"

Queixes: "Amabilidad y servicio de la tripulación"

Avantatges: "Asientos incómodos, poco reposacabezas. Menu muy reducido a la hora de comer. Retrasos en el embarque"

Queixes: "Retraso de 90 minutos. Mala organización. Esperando en cola de pie sin información. Falta de personal para la entrada al avión."

Avantatges: "Tripulación correcta. Asientos normales"

Queixes: "La comida podria ser mejor"

Queixes: "Seats are horribly close together. The lady in front of me reclined her seat and I had hardly any room. Extremely tiny seating area. Do not recommend."

Queixes: "El retraso en el vuelo, una hora.... llegue tarde la reunion..."

Queixes: "It was an excellent experience to fly by Air Europa. I will choose this airline next time, and i will recomend to my familiy and friends. Their personal is very professional. Thank you Air Europa."

Avantatges: "Nada. 2h 1/2 de Retraso. Con esta premisa nada puede ser bueno.."
Queixes: "Pubtualidad pésima."

Avantatges: "Normal"

Avantatges: "Seats in business class are good. Food also good"
Queixes: "Chaotic boarding in Lima. Web boarding passes are changed when boarding, creating a 10 minutes unnecessary queue at the gate. Lima VIP lounge rather poor"

Avantatges: "NOTHING WAS GOOD"
Queixes: "EVERYTHING could have been better. communication especially. a WHOLE DAY OF MY HOLIDAY WAS LOST"

Queixes: "Vuelo en clase Business. No funcionaba mi sistema de entretenimiento de mi asiento y tuve que irme a otro asiento. Butacas Business de comodidad standard para vuelos transoceanicos, pero algo deterioradas"

Queixes: "Otra vez salimos con retraso"

Avantatges: "El personal"
Queixes: "Cambiar las políticas de la oferta,"

Avantatges: "Bien organizados y amables"
Queixes: "Estuvo bien"

Avantatges: "Nothing really..."
Queixes: "I’m not sure what improvements could be made on a short flight."

Avantatges: "Todo muy bien"
Queixes: "Todo estuvo bien"

Avantatges: "Smooth flight"
Queixes: "Terribly unhealthy food choices. Though the announcements came in English, they could barely be understood. A seasoned traveler would know what it was about, seatbelts and luggage.in the bins."

Avantatges: "Air Europa es una gran compañía.Todo el vuelo ha sido genial."
Queixes: "Nada"

Avantatges: "got it on time...even shorter than planned."
Queixes: "1. why leave the tv screens open all night when people sleep and want darkness? 2. too many bags on board and not in the trunk. 3. not enough blankets."

Avantatges: "The price!"
Queixes: "Never on time!"

Avantatges: "They we're on time and orderly boarding."
Queixes: "I did not like the fact that you Kayak did not put notes in booking about having to buy a SEAT AND TO PAY FOR HAVING TO PAY FOR CHECKING A BAG. YOU NEED TO TELL PEOPLE UP FRONT WHEN WE BUY A TICKET THAT IS A LOW PRICE ALL THESE EXTRAS HAD TO BE PAID. PLUS THE TICKET COUNTER DOES NOT TAKE PAYMENT FOR BAGS IN MARCO POLO AIRPORT. I HAD TO HO UPSTAIRS TO A SEPARATE COMPANY AND WAIT TO PAY! ON TOP OF THAT. THE AGENTS CHECKING HAD A BAD COMPUTER. 2 AGENTS TO CHECK IN 120 PEOPLE. I KNOW YOU WON'T GIVE THIS INFO OUT SO I WILL NEVER USE YOUR SERVICE AGAIN."

Queixes: "The flight was 3 hrs delayed. I bought and took another flight."

Avantatges: "El personal fue atento, pero hubo un retraso de 30 minutos"

Avantatges: "Todo bien"
Queixes: "Asientos pequeños, mucha calor aire acond insuficiente"

Avantatges: "Everything was good."

Avantatges: "Nada"
Queixes: "Todo no mesmo gusto"

Avantatges: "Vuelo muy puntual, con personal agradable y sin sobresaltos."
Queixes: "Deberían considerar dar algún pequeño refrigerio."

Avantatges: "La variedad de opciones"
Queixes: "Que te cobren por los auriculares. Es un servicio que otras aerolíneas tienen gratis y no puedo creer que por un auricular cobren 8€"

Queixes: "La aplicación de para ver películas/series no funcionaba"

Avantatges: "Que facturen gratis la maleta de mano por el covid."
Queixes: "Hubo un retraso de una hora y 45 minutos por fallo eléctrico. Asignación de asientos no aleatoria, que se pueda elegir donde te sientas. no tiene sentido que con el covid, te pongan al lado de un desconocido,pudiendo estar sentado junto a tu pareja."

Avantatges: "That finally we arrived. 6 hours delay."
Queixes: "Everything. Poor management from Volotea and very poor services from SACBO."

Avantatges: "Volotea is a you get what you pay for service. The budgetness of the company can be annoying at times. If I pay for a snack can I get some water?"
Queixes: "Going anywhere but Catania"

Avantatges: "Perfect!"
Queixes: "Beware of checked baggage, the costs are astronomic (around 60 usd per bag)"

Queixes: "Charged full fight fee, don't ask customers pay over size luggage penalty minutes before departure"

Queixes: "High baggage and other fees that are not publicized. Web site just says check bags start at 15 euro, actual price was over 50 euro."

Avantatges: "Simplicity and welcome with a smile"
Queixes: "The departure gate was far"

Queixes: "The return flight was very turbulent, but mostly close to take off and landing."

Avantatges: "The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags."
Queixes: "Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again."

Queixes: "the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight."

Avantatges: "Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly."
Queixes: "Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company."

Avantatges: "Checking and boarding were easy. Also email reminders were helpful."
Queixes: "Could they spare a drink of water? They charged extra for everything, including the air you breathed."

Avantatges: "Not much"
Queixes: "Boarding process stinks. You have 2 groups but board them all at the same time well let's say start to board by having us wait outside for 20 minutes in 90 plus heat. No water then stand on a hot bus for another 15 or 20. If we want a water after heat stroke it's 2.50"

Avantatges: "Todo perfecto! El vuelo salió en hora y llegamos a la hora precista"

Avantatges: "It was a quick flight."
Queixes: "They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport."

Queixes: "Will never fly them again"

Queixes: "Worst airline I've ever experienced, avoid at all costs"

Queixes: "Missed our connection they did not accommodate at all Wanted to sell us another flight the next day My brother made the flight and him and his girlfriend had to pay 140 euros for carry on and boarding pass THEIR LOW PRICES ARE A SCAM BAIT SND SWITCH"

Avantatges: "A flight es eventually arranged"
Queixes: "There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful."

Avantatges: "Helpful and smiling staff , seats have good leg room , time of departure was accurate"
Queixes: "No food or entertainment"

Avantatges: "Convenient straight flight to Bordeaux"
Queixes: "Inappropriate behavior from the crew. One stewardess heavily flirting with a passenger, exchanging phone numbers. 45 minute delay while waiting to take off. Crew just chatted, laughed. Unacceptable to buy your snacks/drinks?!??"

Avantatges: "minimum fuss from beginning to end, and no bombarding by emails. their staff all handle carry-on luggage discreetly even when slightly over sized ... Compliments to Volotea."

Avantatges: "The friendly flight attendants."
Queixes: "Unfriendly check in agent and having to pay for everything including being able to sit next to my husband makes it not worth their "affordable" fares. Note: print out your boarding card and check in prior to arriving to airport, otherwise it's an additional $40/pp."

Queixes: "Due to delays we missed our flight. I emailed and got no response. Tried calling. Office was closed on Saturday. Went to their desk and no one was there. I would like to be reimbursed. I had to then pay for two tickets on Aegean Airline totalling $400.00"

Avantatges: "Excellent price and route. Very friendly crew. I didn't need much for a 2hr flight. Met all my expectations."

Avantatges: "Flight was fine once we got going but one staff working made for a long long line and a half hour delay. Staff were excellent though."

Queixes: "Waited to board for 1 hour- no seat assignments- price to pay for checked baggage increases by the hour as your departure nears. The price for a checked bag was €42 at 10am and when I checked again at 11:30am, price was €55!"

Avantatges: "Good short flight"
Queixes: "Short flight, no food or entertainment"

Queixes: "There was no airline or flight by his name ."

Avantatges: "Seats were OK and overhead storage was good."
Queixes: "Flight was delayed 45 min without explanation."

Queixes: "Everything"

Avantatges: "Crew was very nice and professional."
Queixes: "Seating is a bit tight. But ours was a short flight."

Queixes: "Hidden fees everywhere with this airline as well as smaller than usual carry-on requirements. My carry-on that fit everywhere else but cost me an extra 40 euros to check with this airline. Also a young women was told at the check-in counter that her carry-on was acceptable but at the gate was told different. They then preceded to demand 60 euros cash as a penalty. Just wasn't right."

Avantatges: "Volotea flight was good and I would fly Volotea again but checking in at the Santorini Airport is Chaos for all airlines Santorini Airport needs to organize the check in area with better barriers especially for the very long line of psgrs lining up for security Without barriers it's unclear where the line ends and where those joining the line should go therefore causing a lot of confusion and people trying to bud in"

Avantatges: "We printed the boarding passes a week prior and we were ready to go! However Volotea emailed us 24 hours prior to tell us some information had changed and we had new boarding passes. We were worried that we had to pay extra as we were already traveling and could not print the new boarding passes. It was no problem! We downloaded the app and the crew just scanned the app boarding passes. It was a huge relief."

Avantatges: "Nothing, flight was cancelled 6 months ago and I still have not received my refund."
Queixes: "Flight was cancelled 6 months ago and I still have not received my refund."

Avantatges: "price was great for our flight, otherwise it was like any other flight, nice attendants, nice clean plane, on time"

Queixes: "Plane delayed for 2 hours. Small, cramped airport(Santorini) with no working men's restroom."

Queixes: "Was delayed and had to cancel flight and book a different airline"

Avantatges: "on time inexpensive and nice flight attendants"

Queixes: "attendant in the check in was horrible. not nice, rood, when we tried to ask questions at the end told us "bye" and called next. prices are high for luggage check in, the standard size of the hand luggage is very small and not fair. plain was very very old. overall, bad experience."

Queixes: "We were stuck in the security check and immigration but got to the gate 15 minutes before the flight. As we were arriving at the gate, we saw the last bus leave taking passengers to the aircraft. The lady at the counter kept yelling at us for the next 15 minutes and kept saying we were late and the last bus had left. We were 9 passengers all together and it would have been a lot easier if she would have called the driver to pick us up. After realizing we had small kids, she finally called someone after 15 minutes but that was too late. We missed our flight. There was no supervisor to talk to and no where to file complaints."

Avantatges: "I liked how they played music"
Queixes: "My luggage was lost and still has not been located. The bag tag number was entered incorrectly numerous times with different agents over the phone as well as at the airport."

Avantatges: "Nothing to be honest."
Queixes: "When we checked in my bag was 21 kg and she gave me trouble with that even though we had to pay extra for the bag in the first place. And then since it was a backpack we had to take it to a different location to drop it off for check-in. She also wasn't too friendly either. The flight was an hour and a half delayed. In fact each time I have flown with volotea the airplane hasn't been on time and hasn't even taken off by the time the flight was scheduled to land! The seats were close and the ride was not comfortable. I absolutely will not be using this airline again and certainly would not recommend it to anyone."

Queixes: "Give us a snack or drink"

Avantatges: "Punctuallity"

Avantatges: "Nothing"
Queixes: "The flight was delayed , no communication, no bus arrived at the gate to take us to the plane , no communication , no boarding process whatsoever , no communication , no apology offered , no in flight catering offered free or for purchase , a complete joke of a flight , my worst ever and I have flown all around the world including both poles !"

Avantatges: "Nothing"
Queixes: "They nickle and dimed us on everything including printing my boarding pass when in the end I didn't even need it. The. They were over an hour late They they didn't even serve us a drink on the plane. Worst airline I've ever flown with. if I thought I'd ever get it I'd be demanding my money back."

Queixes: "The baggage drop off was combined for two different flights. It went so slow it almost delayed the flight."

Queixes: "My itinerary gave a 10:35am departure and the plane departed at 10:05am. I had to run through airport, pay a 60 euro self serv handling fee and they checked my carry on when that was uneccesary."

Avantatges: "Boarding and crew was ok. Aircraft also not bad. But five hour delay with little communication or compensation."
Queixes: "5 hour delay. Communication"

Avantatges: "The flight experience was pleasant!"

Avantatges: "One of the crew member was really rude, she made a mistake went off on me and didn’t even apologize, she act like nothing happened, I tried reaching out to the airline and they never got back to me"

Avantatges: "The crew seemed very nice."
Queixes: "The flight could have been on time."

Queixes: "Did not get to board my flight."

Avantatges: "the plane was not bad, the personal monitor was very advanced."
Queixes: "offer at least one meal, offer at least something to drink, a blanket ... in 8 hours of flight ... after hundreds and hundreds of dollars for a ticket. shame."

Queixes: "They insisted I check in my carry on because they had a full flight, only to charge me fifty Euros because my bag was a bit over weight."

Avantatges: "Nothkng"
Queixes: "Everythkng"

Queixes: "There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination."

Queixes: "The booking did not include my luggage despite buying the most expensive version of the fare. When I spoke to customer service, the could do nothing. I filed a complaint and will seek recompense further up."

Queixes: "The boarding process was very unorganized. The flight was delayed almost 2 hours due to baggage issues while we sat on the plane."

Avantatges: "El servei de les tripulants."
Queixes: "La puntualitat"

Avantatges: "La rapidez"
Queixes: "La comodidad"

Avantatges: "Trying to be the worlds worst airline. They get my vote. With totally mixed up gates many missed flight. Airline didn’t care"
Queixes: "Everything"

Avantatges: "In a 2:20 hours flight, we landed 30 minutes in advance!!!"
Queixes: "The boarding process in Barcelona airport."

Queixes: "Most Vueling flight that I take are delayed"

Avantatges: "New plane"
Queixes: "Could not check luggage online so had to pay exhorbitant fee at airport. Boarding at gate was totally disorganized and the attendents didn’t seem to care"

Queixes: "very easy checkibg, friendly at airport, snd same day reminder"

Avantatges: "Smooth, simple, organized No good, no entertainment, of course Had only hand luggage, no problems"

Avantatges: "Quick boarding with the baby, very helpful friendly staff"

Avantatges: "The flight was OK"
Queixes: "It was delayed almost one hour."

Avantatges: "the hospitality of the crew"

Avantatges: "nothing"
Queixes: "vueling is the worst airlines ever"

Avantatges: "Staff and smooth fligfht"
Queixes: "Really long delay with hardly any information of when takeoff will be"

Avantatges: "This was a standard flight.... there was nothing special about it...."

Avantatges: "Seats were clean"
Queixes: "Delayed flight which lead to then sitting in the plane on the runway awaiting a time to take off. Flight attendant didn’t serve the back half of then plane with drinks. Luggage Carousel kept changing."

Avantatges: "Nothing"
Queixes: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."

Avantatges: "Crew was nice and provided water while flight was delayed"
Queixes: "Flight delay without reason clearly stated."

Avantatges: "The flight space"
Queixes: "No entertainment which make the trip so boring"

Queixes: "Crew"

Avantatges: "Flight on time"
Queixes: "Was made to put case into the hold at the gate, they said there wasn't enough room on the plane, got on, there was loads of space and loads of cases. Got to Barcelona and my Kipling monkey had been removed from case, either in Birmingham or Barcelona."

Avantatges: "Crew. Extra leg room on first leg."

Avantatges: "Cheap, clean, great on board crew. I arrived early for my flight and was able to change my flight to an earlier one cheaply, quickly and hassle free. Excellent customer service."
Queixes: "Shocking check in. Only 2 desks open queued for 45 mins just to check in. Despite arriving in plenty of time. This was a Saturday lunchtime and the queue quickly built up and despite several members of staff being around no further desks were opened up until the queue became huge."

Queixes: "Extra small space. Les that normal."

Avantatges: "On time"
Queixes: "Fly with vueling. The sits are extra small, les than normal."

Queixes: "Didn’t get there yet"

Queixes: "The airline lost my luggage. I called continuously and they kept telling me that it was on its way, but it never arrived! I finally received it 2 days later."

Avantatges: "Nothing."
Queixes: "The aircraft was run down, checking in was ultra-slow, and they didn't even put our airplane on a jetway. They bussed us out onto the tarmac instead. They didn't even offer water or coffee on a 2-hour flight included in the ticket - it cost extra."

Avantatges: "Nothing. Was too uncomfortable."
Queixes: "I couldn't fit my legs in the space between seats, so much so that I had pins and needles in my feet by the time we landed. The food is really expensive. Never flying with this airline again."

Queixes: "Boarding was messed up. Paying for priority boarding then having the gate open the boarding area to all passengers created some heated words, plus people pushing ahead for boarding."

Queixes: "Sits are not comfortable"

Avantatges: "Didn't experience anything spectacular."
Queixes: "The delay of flight was unbelievable."

Queixes: "It was an awful experience. They lied to us that the connection flight from Barcelona to Tel Aviv was canceled and therefore we must stay at Granada. They also said they could not fly us to Barcelona because all of the hotels there are full occupancy (sounds absurd). Only after we insisted on flying to Barcelona we discovered that the flight to Tel Aviv took place as usual. To this day, I do not know why an airline needs to lie in such an ugly way. Note that this was not a misunderstanding or language difficulties. The English of the airline team and mine is excellent. This behavior is dismissive, irresponsible, and embarrassing"

Avantatges: "Everything , we loved !! The crew was amazing, always eager to serve and help, the food was good and the timing was perfect!!! :)"

Avantatges: "Nothing"
Queixes: "Everything from the waiting time to boarding"

Queixes: "airfcraft seats were old and uncomfortable ."

Avantatges: "nothing"
Queixes: "The most horrible experience Iv'e ever had with flights and airline! The staff lied to us and wanted to keep us in Granada - they lied and said that our flight to Tel-Aviv from Barcelona was cancelled and that we need to stay another night in Granada and fly the next day. After we insisted on flying to Barcelone anyway (although they said they would not take care of us and all hotels in the city are full because of the weather conditions [which was a lie - it's summer and the weather was fine]). When we got to Barcelone we saw that our flight to Tel-Aviv was not cancelled! We only had 30 min because the previous flight was delayed in 2 hours so we ran and went on the plane. Of course our luggage did not arrive...."

Avantatges: "On time, no charge for checked bag, easy & pleasant."

Queixes: "I called Vueling to see if I needed to pay for my stroller and he said yes. When I got to the counter I was told that I didn't have to pay for the stroller. So I asked for my money back and they said no. That was B.S."

Avantatges: "The flight, especially with the relatively low-cost "Priority Boarding" option was very pleasant."
Queixes: "The Malpensa airport boarding process is a bit of a free-for-all, with people lined up a long time before boarding in a very long line. Your best option is to skip the giant line with Priority Boarding. Even in the short Priority Boarding line, it was pretty messy, and a businessman pretending ignorance tried to cut in line in front of me."