Troba vols barats de Noruega a Madrid

Queixes: "horrible dry croissant for breakfast"

Avantatges: "Excellent service from the crew and prices were good."
Queixes: "The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight."

Avantatges: "Food was great and abundant. Frequent service"
Queixes: "Seats are too tight for such a long flight"

Avantatges: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Queixes: "Nothing"

Avantatges: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Queixes: "Bread of sandwich was dry."

Avantatges: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Avantatges: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Queixes: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."

Avantatges: "It was a lovely easy flight, always lovely flying star alliance."
Queixes: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Avantatges: "Great crew"

Avantatges: "The crew was amazing"

Avantatges: "The food was amazing"

Avantatges: "On time. Check in was very easy."

Avantatges: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Queixes: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Avantatges: "Crew was great"
Queixes: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Avantatges: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Avantatges: "The crew was great."
Queixes: "There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable."

Avantatges: "Swiss is always excellent"

Queixes: "Haven’t got there yet!!"

Avantatges: "A nice crew n my seat next to me was empty so I can sleep well..."
Queixes: "Maybe give every passenger a bottle of water..."

Avantatges: "Fast boarding"
Queixes: "The food is the worst there is"

Queixes: "45mn late"

Avantatges: "Cabin cleanliness isgood"
Queixes: "Food is bad"

Queixes: "Food is bad"

Avantatges: "Punctual modern aircraft."
Queixes: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Avantatges: "Swiss quality, punctuality and reliability."
Queixes: "No negatives."

Avantatges: "Reliable, modern cabin, nice crew"
Queixes: "Some more music choices would be nice"

Avantatges: "Nice cabin, clean . Friendly crew"

Queixes: "It was so hot on the (delayed) flight"

Queixes: "12 hours flight just one hot meal."

Avantatges: "The service"
Queixes: "No entertainment"

Avantatges: "Service and Aircraft B777"

Avantatges: "Service and food were good considering it was "plane food". No delay whatsoever."
Queixes: "Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms."

Avantatges: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Avantatges: "Swiss Lounge, food excellent."
Queixes: "everything was very good"

Avantatges: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Queixes: "N/A"

Avantatges: "The crew was great and the flight itself was fine"
Queixes: "The checking in experience was chaotic. I was told I was on standby for my connecting flight to New York. The flight was delayed by almost an hour and a half."

Avantatges: "All very comfortable"
Queixes: "It was delayed"

Avantatges: "Nice Aircraft, nice crew"

Avantatges: "Everything, but the lack of entertainment, and the seats I bought were separated."
Queixes: "The lack of entertainment, and the seats I bought were separated."

Queixes: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"

Queixes: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Avantatges: "Good flight"

Avantatges: "Seats were comfortable, food was ok."

Queixes: "Cabin temperature was a little hot"

Queixes: "Checked in online. Needed to drop my snowboard bag off. I had 2 hrs...got in the express line to drop bags with ticket. They kept taking people from every other line in front of us. Took 1 hr to drop a bag. Got through security line and told my boarding pass is no good. 30 min before flight. Back to Swiss. Have a meltdown and finally they help. Now I’m in Geneva and my bags in Zurich..."

Avantatges: "choice of movies were very bad"

Avantatges: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Queixes: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Queixes: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Avantatges: "See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs"
Queixes: "A grown man coughing loudly during a 10 hr flight w/o once covering his mouth"

Queixes: "Todo muy bien"

Queixes: "Todo muy bien"

Queixes: "A controlar las personas en cuánto al ruido porque puede ser molesto ya qué el viaje es un poco largo y la comida no es sana siempre dan lo mismo"

Avantatges: "Crew was very good. Food was OK."
Queixes: "Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated."

Avantatges: "Great food. Nice staff."
Queixes: "Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal."

Queixes: "El "sandwich" de siempre, literalmente."

Avantatges: "La responsabilidad en los horarios de partida."
Queixes: "La tripulación solo habla idioma alemán o Ingles. Se podría capacitar al personal en idioma español también."

Queixes: "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."

Avantatges: "The crew was good and the food from Frankfurt to Abuja was good"
Queixes: "The layover time was extremely too long and would even be longer during my return"

Avantatges: "Crew was competent"
Queixes: "The plane was hot the entire flight"

Avantatges: "Puntualidad"
Queixes: "El snack"

Avantatges: "Perdí el vuelo por conexión, tuve que hacer otro vuelo a Frankfurt para salir de ahí. 5 aereopuertos en menos de 24 hrs y nadie daba solución."
Queixes: "Puntualidad y servicio."

Queixes: "Connection time unacceptable with delay in departure from London"

Avantatges: "La atencion del personal"
Queixes: "Al hacer el check in, la forma de distribución de la página es diferente a la del avien en que nos enviaron y me dieron otros asientos diferentes de como los había solicitado"

Avantatges: "La tripulación fue muy atenta!!"
Queixes: "Todo estuvo muy bien"

Queixes: "El andar hasta llegar a la nave"

Avantatges: "La amabilidad de la gente a bordo. Mi pantalla no funcionaba y la reiniciaron la cantidad de veces que fue necesario"

Avantatges: "Son mil veces mejores que united"
Queixes: "Su comunicación en cabina"

Avantatges: "Tripulacion muy agradable"
Queixes: "Salir con 40 minutos de demora, por trafico, pero sin dar una solución clara para no tener inconvenientes con la conexión de Frankfurt a Buenos Aires siendo todo de la misma empresa"

Avantatges: "el avion de dos pisos fue un lujo, y me encanto poder comer con cubiertos de metal y no de plastico."
Queixes: "Mi pantalla se congelo, pero como era de noche, preferi dormir"

Queixes: "todo muy bien excelente servicio!!"

Queixes: "The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)"

Avantatges: "La alimentación"
Queixes: "Salir a tiempo"

Avantatges: "Hay que mejorar los asientos para el área económica en estos largos viajes...el resto excelente"

Queixes: "Asientos demasiado estrechos para un vuelo de 10 horas."

Avantatges: "Muy amables todo el personal, counter, sala de embarque y avión"
Queixes: "Fuen un 340.. Parecen insuficientes los baños para un vuelo largo"

Avantatges: "La tripulación fue excepcional"

Avantatges: "El entretenimiento de la aeronave"
Queixes: "No todo el personal es cálido"

Avantatges: "Great crew and all were pleasant and attentive. Best airline I have flown."

Queixes: "La comida."

Avantatges: "Everything"

Avantatges: "La atención de la tripulación"
Queixes: "La comodidad de los asientos, era difícil poder dormir."

Avantatges: "Tripulación muy amables y atentos , avión muy cómodo"

Avantatges: "Todo correcto, dieron tentenpie. No pidieron dni al embarcar solo passbook. Dni en facturacion solo, mas rapido."
Queixes: "Todo ok"

Avantatges: "La tripulación era muy amigable."
Queixes: "Abordamos con más de una hora de retraso."

Avantatges: "La facilidad de conexión en franckurt"
Queixes: "La comida no era tan rica"

Queixes: "Missed my flight by 2 minutes and couldn’t find any representatives to help me determine my options. Was left to figure it out in my own."

Avantatges: "La atención de las azafatas!"

Avantatges: "Crew was amazing"
Queixes: "Flight was delayed"

Queixes: "With a short layover and a bit of a delay coming from Seattle, I rushed through immigration and security and ran to my next gate. Even though I arrived at the gate two minutes before the scheduled departure time, the plane had already left the gate. VERY disappointing and will probably be the last time I fly Lufthansa, especially through Frankfurt."

Avantatges: "On time."
Queixes: "Uncomfortable seats."

Avantatges: "Buena calidad del aeropuerto, avión, trato y personal."

Queixes: "Didn't like the fruit dish or the liverwurst type meat."

Avantatges: "Crew and food were nice."
Queixes: "The flight was delayed for 60 minutes"

Avantatges: "Everything was fine except for the comfort."
Queixes: "The rows were so close together it was hard to get in and out of your row. If the seat in front of you reclined, the t.v. was 9 inches in front of your face."

Queixes: "A bass blasting private event at the airport near Lufthansa gate"

Avantatges: "Flight delayed leaving, but arrived on time"
Queixes: "Food was so-so. Didn’t know wireless headphones were not compatible with inflight movies. Flight attendants seemed grumpy"

Avantatges: "We were treated very well by all staff. Very nice crew"

Queixes: "Tras pasar por la máquina con la tarjeta de embarque una azafata de tierra dijo que no podía pasar alegando que mi maleta de mano espesaba demasiado sin fijarse que ya había sido pesado con etiqueta de ‘cabin baggage por la aerolínea. Luego al preguntar si estaba asegurado dijo que sí pero no sabía por cuanto. Los compartimentos encima de mi asiento no estaban llenos. El avión aterrizó tarde. Las azafatas de vuelo profesionales."

Queixes: "Lost my luggage . I am in Madrid with no luggage."

Avantatges: "The raw was empty and I could sleep whole 10 hours"
Queixes: "Choice of movies and TV programs"

Avantatges: "The crew members were so sweet."
Queixes: "Flight was late. I missed my connection."

Avantatges: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Queixes: "Movies available weren't to my taste, which isn't important anyway."

Queixes: "Boarding tool a long time and late take off"

Queixes: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."

Queixes: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

Queixes: "To arrive on time"

Avantatges: "The crew"
Queixes: "Boarding"

Avantatges: "On time & clean"
Queixes: "Can’t really say"

Avantatges: "Nice flight attendants,"
Queixes: "Timeliness"

Avantatges: "Awful airline. Will never get tickets through you again."
Queixes: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."

Queixes: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."

Avantatges: "Noting outstanding."
Queixes: "Seat comfort."

Queixes: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."

Avantatges: "It was all fine, a bit cramped, but otherwise fine"
Queixes: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"

Queixes: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."

Avantatges: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Queixes: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Avantatges: "Nothing"
Queixes: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."

Avantatges: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Queixes: "flight was delayed, 2nd Austtian flight delayed in the same day"

Avantatges: "thebflight wqs smooth and on time"
Queixes: "snack they gave something sweet at 07:00 AM"

Avantatges: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."

Avantatges: "Very comfortable journey, leaving on time, arriving on time"

Avantatges: "They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help."
Queixes: "It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too."

Avantatges: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"

Avantatges: "Space, happy vibes, clean"
Queixes: "Nothing it was super"

Avantatges: "Crew was positively and smiling."
Queixes: "Flight was 44 min late. Could have been on time"

Queixes: "Overhead space on plane was very limited."

Avantatges: "None of them above I'm not happy at all"

Avantatges: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Queixes: "Seat wasn't the best, quite hard on the middle back."

Avantatges: "Lost my luggage"
Queixes: "Not loosing my suitcase!"

Avantatges: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
Queixes: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."

Queixes: "Seat !!"

Queixes: "One hour late for take off..."

Avantatges: "Nothing at all."
Queixes: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Avantatges: "Nothing. See below."
Queixes: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Avantatges: "Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate."

Avantatges: "The crew was helpful with tips for Vienna"

Queixes: "very late"

Avantatges: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Queixes: "I wish there was an option of a sandwich vice sweet or pretzels."

Avantatges: "I get Airpoints with the flight, crew were lovely."
Queixes: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Avantatges: "Special kosher meal was good!!!"
Queixes: "Would like access to coffee more often. :) Internet/wireless did not work for entire flight. Aisles super small. Overall - great experience!"

Queixes: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."

Avantatges: "Polite crew. The food was much better that on any airline these days. The boarding process was organized fine."
Queixes: "As on any airline these days the leg space in economy class is very limited. The movie selection was OK but not great."

Avantatges: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Avantatges: "Everything was good"
Queixes: "Red uniforms are ok but red tights awful"

Queixes: "As a gluten free person dinner delicious but after 5-6 next hours for breakfast I got few small slices of melon... like really?? This will not feed anyone! For next time I know that I have to bring my own food.. so bad! While servis time we ordered whisky with cola and after one hour we went to ask for one more cause we wanted and CA told us they dont serve anymore whisky only wine or beer. Besides this things when I came to plane my sit and table tray was dirty so we had to put blanket over... for the first time I write bad feedback but I have to cause it was terrible.."

Avantatges: "The flight attendants worked very hard Patient and courteous."
Queixes: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

Avantatges: "Nothing so far"
Queixes: "Our luggage did not make it in a 2nd flight. We had to fill out many many many oaoers st Odessa airport It took 1,5 hours & our ride to hotel did not wait for us & left. Some other taxi driver gave ya a ride & charged ys $50 rather than $20 that ya the cost of our reserved ride. When we got to our hotel, we had to pay $20 for the transfer to hotel even though he left. Now we have no toothbrush or any change of clothes & hopefully we will get our luggage tomorrow after 2pm"

Queixes: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

Queixes: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."

Avantatges: "I liked how generous they were with food and drinks"
Queixes: "Free WiFi could have made the flight a lot better"

Avantatges: "Perfect"
Queixes: "Nothing. Flight was amazing"

Avantatges: "Comfort"
Queixes: "Wifi on klm"

Avantatges: "The crew was very kind"

Avantatges: "Klm's consistantly high standards in everything they do."
Queixes: "Nothing"

Avantatges: "Confort and kindness"
Queixes: "It was too cold"

Avantatges: "The socks offered in business were comfortable and nice looking. The red wine was good."
Queixes: "The food was just average and the seat not too comfortable"

Avantatges: "Fast boarding"
Queixes: "Slow in refuelling, got us delayed for 40-"

Avantatges: "Planes were on time and connections made."
Queixes: "One bag delayed as not put on flight and food could be better."

Avantatges: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Avantatges: "The crew was informative"
Queixes: "Inflight sandwiches"

Avantatges: "The crew were excellent and seats were comfy."
Queixes: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Queixes: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Avantatges: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Avantatges: "Comfortable seat, great crew."
Queixes: "Flight delayed, no USB port and no entertainment"

Avantatges: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Queixes: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Avantatges: "Crew was helpful and food was very good"
Queixes: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Avantatges: "No delay and nice staff"

Avantatges: "Friendly crew, upgraded seat was worthwhile"
Queixes: "More snacks in between meals,"

Queixes: "Boarding was very slow."

Queixes: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Avantatges: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Avantatges: "The crew are amazing! Attentive and friendly."
Queixes: "The seats could have been bigger."

Queixes: "Flight cancelled"

Avantatges: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Avantatges: "My seat at the window was great and the staff really friendly and courteous!"

Avantatges: "Seating is tight. The crew was great !"
Queixes: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Queixes: "Need more leg room!!! Larger meals needed."

Avantatges: "Crew was nice and efficient"
Queixes: "Economy seats don’t recline enough."

Avantatges: "great crew and comfortable flight."
Queixes: "sceens in the plane to show map and direction of travel"

Queixes: "Inflight was better than I expected. But needs upgrading air crafts."

Queixes: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Queixes: "The flight was cancelled and had to be rerouted on United Airlines."

Avantatges: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Queixes: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Avantatges: "They considered my reguest of vegiterian food."
Queixes: "I have no complaints."

Avantatges: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Avantatges: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Queixes: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Avantatges: "We got to Amsterdam on time"
Queixes: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Avantatges: "Gaps between seats are very narrow."
Queixes: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Queixes: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Avantatges: "MCR airport Mert & Greet parking was smooth and efficient."
Queixes: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Avantatges: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Queixes: "Nothing"

Avantatges: "Very pleasant, professional crew"
Queixes: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Avantatges: "Crew where awesone and the choice of entertainment was fantastic"
Queixes: "Seats way to close together"

Queixes: "Nothing special"

Avantatges: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Avantatges: "Shirt flight but well catered, boarding was efficient and quick."
Queixes: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Avantatges: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Queixes: "Boarding was chaotic and congested with not much information or order."

Avantatges: "Great service"

Avantatges: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Avantatges: "I liked the service and the food"
Queixes: "The lack of movie choices"

Queixes: "It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding."

Avantatges: "Crew was good, especially from Beijing to Copenhagen"

Avantatges: "Great service. Very comfortable seat"

Avantatges: "Made it"
Queixes: "Nothing in particular"

Queixes: "Last minute change of boarding gate led to a dash across the airport!"

Avantatges: "Nothing, could not even board due to confusion over flights."
Queixes: "SAS couldn’t even help us when our flight was cancelled."

Queixes: "The plan was old and dirty, old magazines and gum wrappers in my seat, stained carpet.The ride was quite bumpy."

Queixes: "Boarding and boarding pass was horrible. 30 min before boarding, there was no one at the SAS area."

Queixes: "."

Queixes: "Third delayed flight in a row within the week. Seems to be considered acceptable business practice."

Queixes: "Late departure for that most meaningless of excuses - the late arriving aircraft. And so late arriving at destination. On arrival at Berlin, there was also noone at the gate to allow us to leave the plane. All in all meant missing pickup time at the airport, and extra cost."

Avantatges: "Excellent and professional crew members"
Queixes: "Nothing, the flight was smooth, most enjoyable"

Avantatges: "Professional and courteous crew"
Queixes: "Nothing, was a pleasant flight"

Avantatges: "All good."
Queixes: "Gluten free meal was selected and paid for before the flight, but for some reason the crew didn't have the option available for me once on board. Nevertheless, they tried to be their best. More drink's without extra charge. Follow Lufthansa service and all will be grand."

Avantatges: "Crew was good. Flight was delayed by incoming flight from Oslo so I was anxious that I might miss my connection in Oslo. Flight attendants announced connection gates for transit which was very helpful."
Queixes: "Perhaps a little more communication about delayed flights. Even though passengers were asked to let connecting passengers through at disembarking, it was still very difficult. Perhaps back stairs to the plane as well as front would have helped."

Avantatges: "Everything was pleasant as expected except for one thing, mentioned below."
Queixes: "45 minutes late taking off. Could have been the airport's fault rather than the airline though. I don't know."

Avantatges: "Really liked how much roomier the seats were to the previous flight with TAP (which had no entertainment system on a 7 hour flight)."
Queixes: "Super critical, the plugs are really difficult to use."

Avantatges: "The airplane was modern and well kept. The crew were attentive and kind."
Queixes: "Nothing - our flight out was great!"

Avantatges: "Good service from flight deck and cabin crew. Clean and comfortable"
Queixes: "Take-off was nearly an hour late. No complimentary food and coffee was instant and very average."

Avantatges: "Excellent short flight"
Queixes: "Did not eat"

Avantatges: "Overall, an incredible experience!!!"
Queixes: "The food was excellent"

Avantatges: "Plenty of seating room on this flight."
Queixes: "Little carry on baggage room. At least 50% of everyone's carry-on baggage could not fit on the aircraft."

Queixes: "Really rude flight attendant even after we boarded and left late. She was rude to people sitting in the exit seats, rudely demanding attention while she rushed through the safety guidelines. She then very rudely told me I had to pay for what I was trying to order, even though I was reading it off the menu? She acted as if I was stupid because I don’t speak swedish, but she did not speak the language of our destination, and it was a connecting flight."

Avantatges: "Good crew"
Queixes: "Premium economy wasn’t as good as others"

Avantatges: "Nice staff, good leg room, comfortable seats, complimentary hot beverages with refills offered."
Queixes: "One seat was wet and steward had to provide blanket for my friend to sit on, one other persons bag got stained as floor was wet in front of her and bottom of middle seat magazine holder was also wet! Also flight was delayed leaving and there was rubbish and chewing gum from previous flights. we had to clean the tables ourselves with wet wipes as they were dirty from previous flights."

Avantatges: "Nice staff, comfortable seats with good room, complimentary beverages with refills offered."
Queixes: "Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight."

Avantatges: "Timing is good"
Queixes: "To craody"

Avantatges: "on time"
Queixes: "food selection"

Avantatges: "I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected."
Queixes: "No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it."

Avantatges: "Nice aircraft (A321) and informative ground staff."
Queixes: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest."

Avantatges: "Prompt boarding, early departure and early arrival."
Queixes: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest!"

Avantatges: "boarding was on time, crew were polite, food was great, and the extra cup of tea was really hot"

Avantatges: "Left on time. 50 minutes early in Copenhagen. Food was not bad."
Queixes: "TSA at EWR was ridiculous. Slow lines and very inefficient."

Avantatges: "Leg room, bottle of water waiting at seat, as well as pillow and blanket. Large number of entertainment choices."
Queixes: "Only one free drink per meal, otherwise only tea or coffee."

Avantatges: "Crew were very pleasant. Flight was smooth, even though did not leave on time & therefore arrived later."
Queixes: "More selection of food, more variety of sandwiches and bread used."

Queixes: "my ONLY complaint is that I preordered a VEGETARIAN meal and got a VEGAN meal. NOT a big deal, but they should be aware of the difference."

Avantatges: "on time polite staff comfortable flights with free coffee"
Queixes: "charging for bags"

Avantatges: "Easy boarding. Friendly staff"
Queixes: "N/A"

Avantatges: "The customer service was great & they attended to my son who has a disability & flying on his own. He arrived well & happy so we were pleased with the service."

Queixes: "Luggage lost or misdirected and VERY poor effort in getting it delivered to me, once found. I still have no clothes, shaver, toiletries . . . or confirmation on when/if delivery will happen. Just simply disrespectful!!!"

Avantatges: "Flight was on time. Boarding was simple and easy. Staff were excellent in handling the boarding process and very prompt in getting people seated/luggage put in to overhead lockers, free tea and coffee was provided which assured that extra comfort, would definitely recommend."

Queixes: "This has nothing directly with SAS, but since I experienced it during my flight there, they are responsible of it. I was waiting for the flight at the OSLO airport waiting for the flight to LONDON. I had ample time to work on my computer. In the big room by the gate there was only one spot where I found three electrical sockets hanging from a pillar or post. To my dismay none worked. My plug would fall off from each. To document, I took the pictures of the useless sockets... I complained to the lady at the boarding desk (she left before the SAS staff moved in), she did not even care... This experience frustrated me and turned an otherwise pleasant trip into a bitter one. Please install some working sockets in your waiting room! Flight SK 809 Confirmation: LN9M6O Departure: Oslo & other airports (OSL) Arrival: Heathrow (LHR) Time: Sat Dec 2 2017 3:05 pm CET - Sat Dec 2 2017 4:25 pm GMT Peace, Edip Yuksel +1 520 481 1919"

Avantatges: "On time, easy boarding"
Queixes: "The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers"

Avantatges: "Pleasant crew"
Queixes: "Boarding was shambolic and the 737 is not as nice as the new A320 in terms of comfort or amenity. Boarding was all over the place - and the gate agents clearly need extra people around for a full flight. One person for 170 ppl didn't feel right."

Queixes: "Charged 70 Euros for one bag. Expected to pay something but thought that was a bit much. Plane could've been more neat."

Avantatges: "Jal is the best airline"
Queixes: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"

Avantatges: "Excellent from boarding to departing the aircraft, very polite staff and comfortable flight! Thank you"
Queixes: "Nothing"

Avantatges: "i ended up missing the flight, due to car accident which involved injuries."

Queixes: "Wound up having to pay 150$ for checking 2 bags. Almost more than the tickets. Feel ripped off. Don't remember the web getting a chance when i ordered the tickets to purchase at a lower rate. SAS said, since i bought the tickets through a travel agent, there was nothing they could do. Next time I'll buy tickets directly from SAS."