Troba vols barats de Polònia a Madrid

Avantatges: "comfortable seating, friendly helpful crew, good food"
Queixes: "sometimes too cold sometimes too warm"

Queixes: "horrible dry croissant for breakfast"

Avantatges: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Avantatges: "Crew"
Queixes: "My flight tickets were mess up and I had to purchase new tickets . Horrible"

Avantatges: "Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat."
Queixes: "Crew was not particularly friendly....almost downright rude at times"

Avantatges: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Queixes: "Nothing"

Queixes: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Avantatges: "It was a lovely easy flight, always lovely flying star alliance."
Queixes: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Avantatges: "Everything was perfect."

Avantatges: "The crew was great."
Queixes: "There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable."

Queixes: "45mn late"

Avantatges: "Arrived on time"

Avantatges: "Cabin cleanliness isgood"
Queixes: "Food is bad"

Queixes: "Food is bad"

Avantatges: "I like the service, the crew and the overall experience of flying Swiss."
Queixes: "I fly this route around 6 times a year and the planes get older and older. wish they would update the aircrafts on this route at some point"

Avantatges: "Punctual modern aircraft."
Queixes: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Avantatges: "Reliable, modern cabin, nice crew"
Queixes: "Some more music choices would be nice"

Queixes: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Queixes: "Having no entertainment in the flight"

Queixes: "To my shock, my boarding pass while scanning to enter the aircraft was rejected with wild flashing red lights saying my trip was cancelled. Someone else was given my emergency row seat, booked and confirmed 24 hours ahead. It was a full flight but I got a middle seat and continued my long journey home from Kenya"

Avantatges: "Good crew and despite the short flight we even got a sandwich which was great after a long day"
Queixes: "No entertainment but short flight"

Avantatges: "Our quick trip from ZUR to FLR was great! Flight was on time and pilot kept all passengers well informed upon our arrival in FLR."

Avantatges: "Friendly and caring attendants. Smooth flight. Good condition of the aircraft."

Avantatges: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."

Avantatges: "Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again."

Avantatges: "The service"
Queixes: "No entertainment"

Avantatges: "Service and Aircraft B777"

Avantatges: "All good, just perfect and friendly crew. Great aircraft (B777)"

Avantatges: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Avantatges: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Queixes: "N/A"

Avantatges: "Nothing about it"
Queixes: "They didn't even take us!"

Avantatges: "Not applicable"
Queixes: "See above."

Avantatges: "Nice Aircraft, nice crew"

Avantatges: "Everything, but the lack of entertainment, and the seats I bought were separated."
Queixes: "The lack of entertainment, and the seats I bought were separated."

Avantatges: "Friendly Crew , modern and spacious aircraft B777"

Queixes: "Boarding terrible just one mass confusion, Flight was one hr.late as of today I am still missing my 4 pcs of luggage."

Avantatges: "crew great smooth flight"
Queixes: "no problem and happy crew."

Avantatges: "The length of the flight"
Queixes: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Avantatges: "Good flight"

Avantatges: "Seats were comfortable, food was ok."

Queixes: "Delayed again"

Avantatges: "Small screens. Hard to use"

Queixes: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Queixes: "Roughest flight ever, many people got sick, too much turbulence to fly"

Avantatges: "Amount of times drinks, water, was served."
Queixes: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."

Queixes: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."

Avantatges: "Nice crew, nice plane"
Queixes: "Late arrival at Dubai, late departure and late at final destination...No information given to passangers!"

Queixes: "Not on time at all. Toooooo late boarding"

Avantatges: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Queixes: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."

Avantatges: "The flight was quite comfortable."
Queixes: "I find it hard work doing such long flights these days."

Avantatges: "Helpful crew Good food"
Queixes: "Our luggage came back damaged and open !"

Avantatges: "Everything other than luggage situation"
Queixes: "Luggage left in London and had to pay for baggage when Momondo said luggage was included"

Avantatges: "The crew was friendly. The seating was ok but dirty floors"

Avantatges: "Flight attendant served snacks and drinks in less than hour’s flight. Well done!"

Avantatges: "Respect and politeness of the staff"
Queixes: "Wi-Fi is not available on all flights also is easy to download the fllynet"

Avantatges: "Boarding was quick and good"

Avantatges: "Everything was great"
Queixes: "I’d honestly pay more for childless flights"

Avantatges: "Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond."
Queixes: "Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week."

Avantatges: "My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then."

Avantatges: "Seats were good."
Queixes: "Frankfurt airport was bad. Too hot and poor organization. There was no place to sit and we were not allowed to go to the gate where sitting place was available."

Queixes: "Connection time unacceptable with delay in departure from London"

Queixes: "The in-flight snack - choice of two disappointing sandwiches."

Queixes: "The plane is still on the run way waiting for a gate & I’ll miss my shuttle bus to my next stop. Darn..."

Avantatges: "Everything Else"
Queixes: "Too much cabin baggage."

Avantatges: "Cree was fantastic from check in to boarding"
Queixes: "Drinks served before food"

Avantatges: "Everything was good."
Queixes: "No major complaints."

Avantatges: "Space in cabin, friendly crew and nice food"
Queixes: "Shorter stoppage ;)"

Queixes: "Boarding by rows would avoid people rushing to line up ahead of time."

Avantatges: "Great crew and all were pleasant and attentive. Best airline I have flown."

Avantatges: "I paid to go with Lufthansa airways not with United Airways. And I came to know the day of the flight that I was to board United airways. Really disappointed."
Queixes: "In the international flight United Airways charge for the Wiskey liquor. And that is ridiculous."

Avantatges: "I liked that we got served a lot of snacks and food :)"
Queixes: "Nothing honestly! Smooth flight :)"

Avantatges: "Good crew"
Queixes: "Was delayed outgoing but information was good"

Queixes: "Turbines did not start up initially. 1h delay."

Queixes: "Los Angeles to Frankfurt on an A380 was great. Flight to Tel Aviv was good. But trying to navigate around Frankfurt was very difficult."

Queixes: "Punctuality"

Avantatges: "Everything"

Avantatges: "Comfort and space"

Queixes: "It was not the same time because one hour and a half delays"

Avantatges: "Lufthansa will always be my choice airline. Their staff are nicely dressed, accommodating and well mannered."
Queixes: "On this trip back to Dublin, our flight from Munich to Dublin was delayed for over two hours. It would be nice for Lufthansa to at least offer the passengers something to eat or drink while on board waiting for such a long time."

Avantatges: "Everything"

Avantatges: "Friendly cabin crew"

Avantatges: "Staff was great. Service impeccable. Quick, good flight"

Avantatges: "Very nice crew"
Queixes: "Legroom"

Avantatges: "Very friendly people. Security guy helped me to get to the wifi at the airport. I could spend my waiting time very productive way sorting out my business emails:)"

Avantatges: "All"
Queixes: "Nothing"

Queixes: "With a short layover and a bit of a delay coming from Seattle, I rushed through immigration and security and ran to my next gate. Even though I arrived at the gate two minutes before the scheduled departure time, the plane had already left the gate. VERY disappointing and will probably be the last time I fly Lufthansa, especially through Frankfurt."

Avantatges: "coffee"
Queixes: "boarding was chaotic"

Queixes: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."

Avantatges: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Queixes: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Avantatges: "Crew and food were nice."
Queixes: "The flight was delayed for 60 minutes"

Avantatges: "Very friendly atmosphere at boarding gate & helpful crew on journey, plus surprisingly good food foe economy class made for positive feel to this trip. Add to it the fact I caught a movie I'd missed seeing at cinema plus even getting a few hours sleep, this was probably one of my better long haul flights in recent times."

Queixes: "Tras pasar por la máquina con la tarjeta de embarque una azafata de tierra dijo que no podía pasar alegando que mi maleta de mano espesaba demasiado sin fijarse que ya había sido pesado con etiqueta de ‘cabin baggage por la aerolínea. Luego al preguntar si estaba asegurado dijo que sí pero no sabía por cuanto. Los compartimentos encima de mi asiento no estaban llenos. El avión aterrizó tarde. Las azafatas de vuelo profesionales."

Queixes: "Frankfurt to Copenhagen was delayed and would have been to be told prior or compensated"

Avantatges: "Family check-in in Frankfurt is superb. Economy Plus was a really great experience!"
Queixes: "The fact that I can't use my own headphones and I'm forced to use the cheap airline-provided ones (with the dual plugs). Single biggest reason to not fly Lufthansa, because I can't enjoy the movies!"

Queixes: "Very tide space made it impossible to survive 8h flight for a small person like me. Seats are to small and put to close together. I can’t imagine how a tall man can seat comfortably. All passengers around me complained about that. Boarding should be in groups not everybody at the same time. Although the flight was perfect and staff very nice the tide space makes me try another airline for my next trip"

Avantatges: "Ok"

Queixes: "Lost my luggage . I am in Madrid with no luggage."

Avantatges: "I like everything about Lufthansa in terms of quality and service"
Queixes: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."

Avantatges: "The Germans are known for their efficiency and Lufthansa followed through with that. From the check-in process to cabin service, all was top notch. As I was sitting near the front of economy, any "extra" economy plus meals were handed out as to avoid waste. I was the recipient of a delicious Caprese salad. A nice treat."

Avantatges: "The crew members were so sweet."
Queixes: "Flight was late. I missed my connection."

Avantatges: "Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight."
Queixes: "Movies available weren't to my taste, which isn't of great importance anyway."

Avantatges: "Stewards dis perfect job"

Avantatges: "Overall Austrian was fine. Smaller plane and people were professional."
Queixes: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"

Avantatges: "They vere OK!"
Queixes: "Food and drinks!"

Avantatges: "The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you."
Queixes: "The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process."

Queixes: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"

Avantatges: "The crew was great!"
Queixes: "I don't like the movie options. Some are quite sexual and can be seen around the plane."

Queixes: "Mucho calor, mejorar el aire acondicionado al abordar"

Avantatges: "Flight time was quite good"
Queixes: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"

Queixes: "Staff is not friendly, does not offer assistance or ask if you need anything."

Avantatges: "Everything:)"

Queixes: "Free wifi"

Avantatges: "Timely departure and pleasant staff on board"
Queixes: "It was cold during the flight,"

Queixes: "Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend."

Avantatges: "La puntualidad"
Queixes: "No habia ningún entretenimiento"

Queixes: "Austrian airlines did not even notified us about cancellation."

Avantatges: "Luggage came extremely quickly"
Queixes: "We upgraded to business and paid way more than the flight over and the service was much worse. Food wasn’t as good and not nearly as much."

Avantatges: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Queixes: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"

Avantatges: "El muchacho se nos hizo el checking fue sumamente amable."

Avantatges: "Very good drink service (one cold and one hot drink)"

Avantatges: "Servicio de azafatas y limpieza del avion"
Queixes: "Aterrizaje del piloto"

Queixes: "I had a weelchair and nobody assist me in Viene in Austria"

Avantatges: "Everything Fromt the crew and service. To checking in and deplaning was awesome"

Avantatges: "It was a total nightmare all Austrian flights they put us on were canceled !!! We did not leave Vienna for another 7 h a total nightmare all planes had technically difuculties !! Austrian airlines had total chaos !!!"

Avantatges: "Puntualidad"

Avantatges: "Smooth flight, friendly and afficient onboard service. Fast boarding. On time departure."
Queixes: "Croatian Airline checkin service was good but was made to check in carry on. However, baggage clerk was extremely hostile and wanted to charge us for two bags for which we had prepaid. Would not accept our evidence of payment for the two bags. Finally accepted her mistake but Forced to pay 90€ For the extra bag. Ripoff!! Other airlines (Vueling, Air Europa) checked same bag as courtely, did not charge. First and last time flying Austrian."

Queixes: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Queixes: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Avantatges: "clean airplane. staff friendly and helpful. good movie selection"
Queixes: "austrian and lufthansa have the worst seats in the industry. good for seating for about 30 minutes ONLY. so tough that make the trip feel even longer. a charger is needed in economy (at least one every two seats). wifi has not made it to this long haul flight yet."

Avantatges: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Queixes: "Reschedulle of my journey to next day, everything tat followed"

Avantatges: "It was fine"

Avantatges: "Ground crew was very kind"
Queixes: "My ordered vegetarian meal was missing on the way back :("

Avantatges: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Queixes: "I don't remember anything about the food."

Avantatges: "Everything. Keep up the good work."

Avantatges: "Great experience, friendly crew!"

Avantatges: "Despite airport issues, we took off quickly and all went well. No complaints"
Queixes: "No problems."

Avantatges: "la comodidad del avión y su puntualidad fueron excelentes"
Queixes: "No había nada de entretenimiento abordo"

Avantatges: "Seating did not feel cramped for a 10 hour flight. Frequent passing of water and juice."
Queixes: "Flight attendants were a bit stoic but did their job."

Avantatges: "Spacious aircraft. Polite crew. Even good food. On time."

Avantatges: "Short flight."
Queixes: "Seat comfort was meh."

Queixes: "The connecting flight from Vienna to TLV was terrible. Austrian airline employees at the airport are rude. The information about our connecting flight was not readily or easily accessible. The flight crew from Vienna to TLV were not kind. My daughter 11 years old went hungry without a meal. The stewardess kept telling her the food was coming & never did. This was a terrible trip & we will never use Austrian air again. I will tell all my family & friends of my terrible experience."

Avantatges: "I loved the boarding process. Everything was very organized! I was lucky to sit by myself next to the window, so i had plenty of space to stretch. The flight was right on schedule, so i didnt have to worry about making it to the next flight. Food was good. We were offered the water through the whole trip which is nice, because i always feel super dehydrated on the plane."
Queixes: "I wasn't very satisfied with the flight attendants. I don't know if its just me getting used to american customer service, or me actually working at the customer service, but it's definetely not the greatest level of service. Girls were giving me an attitude and "smartie" ( in a rude way) responds which kinda made me feel uncomfortable and disrespected. I had the same experience with Lufthansa before. And once with russian airlines. Maybe its some kinda tendency to get erogant at this job, but please, don't get me wrong, its not that kinda job where you should look at people from above"

Avantatges: "very short layover and my check luggage made it all the way home with no problems"

Avantatges: "Very nice and polite crew, great service."
Queixes: "Regular breakfast was just a muffin and nothing else :("

Queixes: "The ground crew harassed us for bringing our instruments on board. We fly with instruments for our work and this was the first time we were forced to check certain items and were detained for a period of time so that the ground crew could check with their superiors."

Queixes: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"

Queixes: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"

Avantatges: "Great flight! Excellent service! Excellent food and beverages! Would definitely do it again and recommend it to anyone."

Avantatges: "It was pleasant all around"

Avantatges: "The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport."

Queixes: "My screen was not working"

Queixes: "Short term for the transfer"

Avantatges: "The connecting flight from Milan was almost an hour late. But the ground staff were very helpful and professional and help me to board the flight, in a haste. The flight crew were friendly and professional. The food was delicious and sufficient. Overall very happy with my first flight in LOT."
Queixes: "Knowing that the incoming was late ground crew could have been better prepared with a motorised transport in the airport (instead of me running out of my breadth). The onboard entertainment could have been better. WiFi in plane would be nice. But these are suggestions. I was overall very happy."

Avantatges: "Nothing in particular."
Queixes: "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."

Avantatges: "The service was great"
Queixes: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Queixes: "Tight seat places. No food unless paid for."

Avantatges: "The aircraft, specially the seats, the crew, the pilot and the service during the whole flight"
Queixes: "N/A"

Avantatges: "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Queixes: "Leg space in the seat is very tight."

Queixes: "Be prepared, that overhead bins for hand luggage are very small on this plane"

Avantatges: "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"

Avantatges: "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Queixes: "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."

Avantatges: "On time, stable flight without surprises"
Queixes: "Bus takes you to and from the plane."

Avantatges: "All Good"

Avantatges: "I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT"

Avantatges: "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Queixes: "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."

Avantatges: "Food was great and aircraft was new Fast track lane in WAW was really fast - saved a lot of time"
Queixes: "No online checkin offered No lounge offered, even for a fee Luggage was not tagged priority No priority boarding offered Service quality onboard was a bit variable"

Avantatges: "Very friendly crew member."
Queixes: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Queixes: "Long baggage unloading time"

Avantatges: "Nice crew and comfortable seat"
Queixes: "Flight was delayed (again) so I missed my train. Taxing and bus takes 30min as they do not take bridge :("

Avantatges: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, the arrival was early. Good entertainment selection; personal TV screens and free headphones."
Queixes: "Food options were limited and kind of gross, but no one expects fantastic food on airplanes."

Avantatges: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, each arrival was not too late."
Queixes: "Had to check a bag at the gate, despite being under the two-bag limit. However I was not charged (as my destination was intercontinental)."

Avantatges: "Rutine flight"

Queixes: "the comment for the AMS -WAW flight segment applies here as well."

Queixes: "no food was served, only water. no entertainment was offered."

Queixes: "delayed"

Avantatges: "ok"

Avantatges: "Nice and soft landing."
Queixes: "At check in they refused to a small hand bag claiming that only one suitcase per passenger is allowed. The seats are not reclining."

Avantatges: "Nothing"
Queixes: "I bought tickets for LOT Polish Airlines and we travelled with Blue Air. Romanian low cost airline (share code). Will never ever fly with LOT."

Avantatges: "Great crew. Waited for passengers from late transfer."
Queixes: "Too small."

Avantatges: "Nothing"
Queixes: "Extra 3 hours delay over the 9 hrs wait in Larnaca Airport. After 12 hrs transient, no accommodation (food or drink) at all on LAC - WAW trip. It is awful"

Avantatges: "I had my row to myself."
Queixes: "No problems."

Avantatges: "Flights ran on time."
Queixes: "Slow cue at check-in. Boarding gate miles from Security, 25mim walk. Plane aged. No food, tea in a flimsy paper cup. No entertainment."

Avantatges: "You didn't confirm You sent me a message something was wrong with my reservation!! I purchased new ticket!!"

Avantatges: "Also very punctual."

Avantatges: "Safe and clean plane"
Queixes: "The flight was two hours delayed with very little communication about what was going on. When it did come time to board, they boarded from the rear of the plane, but people with seats in the front seats crowded in front of the boarding area making it nearly impossible for those in the rear seats to get through. Gate staff did not manage this well. And, I still don't understand why people do not understand how a queue works. Then, crew was up and down the aisle the entire flight which flew from midnight took 9:00. Not even possible to sleep on this overnight flight."

Queixes: "This plane is never on time. Count at least 45 min delay. I avoid this airline. Take their tickets only if they are significantly cheaper than the competitors."

Avantatges: "I wasn't late I was running in the airport to couch the flight & they close the bordering they didn't let me in & I have to pay extra ticket & staying in the airport for 20 hours I lost my laggegg they found it after 3 hours. It's really bad. U give us 30 minutes to cotch other flight. I lost money & I lost my vocation because this application it's really bad I felt for the first time I'm Gypsy homeless."
Queixes: "I didn't like the application which is ( KAYAK ) it should know the person well not cotch the other flight I'm really disappointed"

Avantatges: "It's this application which is really make me like a stupid guy sitting in the airport"
Queixes: "U have to refund the money back this is worst experience I had in my life"

Avantatges: "Getting iff"
Queixes: "Overcrowded Poorly organized"

Avantatges: "No delays nor complications"
Queixes: "N/a"

Avantatges: "Since we lost our second plane due to an emergeny on the first flight, the airline put us on a nice hotel to spend the night and got us new tickets to our final destination."
Queixes: "There were not many flights available so we had to stop in Stokholm and then fly to Oslo."

Avantatges: "There was an incident with a passenger. He had an emergency and the plane went back to Berlin and got him an ambulance. From my point of view, if it wasn't for the Doctor (passenger) on board, he wouldn't have made it. It could've been anybody, even me or my friend traveling with me so, Great job! Congratulations to the Pilot and all the crew!"
Queixes: "WE tried to Check in online and it gave us a bit of trouble. I think it was because of the connecting flight, it kept checking us in to the second flight but not the first one."

Queixes: "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"

Queixes: "Lack of checked baggage just causes commotion during boarding when the airline finally realizes too many bags and offers free bag checkin... Don't get the bad habbits from us airlines..."

Avantatges: "I like that I flew on a relatively modern plane."
Queixes: "The flight was delayed for 2 hours."

Queixes: "Rude crew, small airplane, zero comfort"

Avantatges: "Nothing!"
Queixes: "Our return flight was with LOT Airlines, that is why we had to fly with them one more time! Never again! We boarded on time but then we waited for 30 minutes over the departure time, at the gate, inside the plane with no explanation. When finally the captain says 'boarding completed' aaand we wait another 30 minutes without explanation. Finally after one hour from our initial departure time we departed. In total 2 hours waiting in the plane, no water because it took the crew another hour to prepare to serve drinks! Flight was supposed to leave at 16:50, we got water around 19:00. Shame! Food is horrible, service is bad! We landed 2 hours later then we were supposed to. It seems that being late and not give explanations it's something that it's characteristic for polish airlines!"

Avantatges: "Movie selection was decent as well as the service - the crew was more or less nice and professional with me."
Queixes: "The fact that we took off 1 hour late and no apologies have been given. No drink service ha been provided while everyone was just sitting there and waiting for takeoff. Normally the plane would catch up the 1 hr delay but not this time. We arrived 1 hour late."

Queixes: "Flight was delayed by an hour - boarding was delayed 5 minutes at a time so you needed to stay by the gate."

Avantatges: "Todo"
Queixes: "Excelente no como spirit en una reservación previa q hizo q perdiera mi vuelo de conexión para llegar como destino final a Sevilla... por eso he tomado la vía Miami Portugal Sevilla"

Avantatges: "Estoy molesta porque nos cancelaron el vuelo y ya teníamos reservado habitación en Oporto. Perdí el hospedaje €32. Nos asignaron en una nueva aerolínea KLN, donde corrimos para no perder el vuelo ya que tenía 15 minutos para abordar mi madre de 65 años y yo. Corrí en buscar las maletas ya registradas y hacer el procedimiento de check in y pierda de abordar para legar a tiempo. Gracias a Dios no perdimos el vuelo. Pero KLN nos indicaron que ellos no sabían de la cancelación y que no se hacían responsables del hospedaje. Al buscar en el aeropuerto de Holanda TAP AIR PORTUGAL no se hizo responsable. Por lo tanto pague una noche extra €45. Mas el servicio de taxi. En fin. Solo espero que me ayuden con la devolución de una noche por medio de TAP AIR PORTUGAL."
Queixes: "Dar información completa al momento de cancelar un vuelo."

Queixes: "Easy checkin, friendly staff, nice quick flight"

Avantatges: "La puntualidad"
Queixes: "Mostraron 5 minutos antes la puerta de embarque, este terminal es muy grande por lo que ponen a afnrse a la gente"

Avantatges: "Todo"
Queixes: "Todo"

Avantatges: "La atención"
Queixes: "Todo, mi sistema de entretenimiento no funciono, el punto para recargar mi celular no funcionó, la comida mala, la organización para abordar mala"

Avantatges: "Todo"

Queixes: "Boarding procedures"

Avantatges: "A pesar que deberieron cambiar avión cuando estábamos por salir, el cambio fue muy rápido y llegamos a tiempo a destino... exelente"
Queixes: "La comida,"

Avantatges: "El entretenimiento muy bien. Contaba con cascos antirruido que funcionaron perfectos y eran cómodos. Asiento y comida adecuados. El único punto extraño fue el contoneo seguridad que era cruzado sobre el hombro."
Queixes: "No eché de menos nada."

Avantatges: "Seats super comfortable. Big screen entrainment."
Queixes: "One more time offer drinks for a very long travel time (other 10H)."

Avantatges: "Nice crew."
Queixes: "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."

Avantatges: "Nothing"
Queixes: "It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad"

Avantatges: "The staff"
Queixes: "Providing more drinks and beverages"

Avantatges: "Asiento muy cómodo. Acion muy limpio."
Queixes: "La aplicación es muy mala."

Avantatges: "Asientos muy cómodos, acion muy limpio"
Queixes: "La aplicación es muy mala."

Avantatges: "Asiento muy comodo"
Queixes: "Deben mejorar la aplicación."

Queixes: "Muy buena aerolínea,, la aplicación es muy mala."

Queixes: "Watch out for the extra fees and restrictions. We booked a flight knowing that we weren’t allowed a free carryon. We didn’t know the cost for one checked bag was $120!"

Avantatges: "Flight was on time, crew friendly on airport and flight. Plane was clean and sits were ok."
Queixes: "The food could have been better."

Avantatges: "Space in the cabin"
Queixes: "Language included"

Avantatges: "Modelo Embraer muy cómodo."
Queixes: "Retraso de dos horas y media, sin información ni explicaciones sobre su causa."

Avantatges: "Modelo Airbus neo nuevo."
Queixes: "Puntualidad."

Avantatges: "Tripulación atenta."
Queixes: "Retraso de media hora. Huelga de personal de tierra impidió que se repartieran mantas. Mucha gente paso frío durante el vuelo. La política de asignar deliberadamente asientos malos a quien viaja junto y no pagó para seleccionar asientos es contraproducente."

Queixes: "La comida, menos carbohidrato, más proteínas. Entretenimiento puede mejorar , no hay pantallas"

Queixes: "Entretenimiento, pantallas para ver películas. La comida puede ser mejor, menos carbohidrato más proteína. Modernizar los aviones para que sean más cómodos"

Avantatges: "Se retrasó dos horas y no llegué a la conexión"

Avantatges: "La comida y la comodidad durante el vuelo."
Queixes: "El bus en el aeropuerto de Lisboa no tenía aire acondicionado y hacía mucho calor"

Queixes: "Gate location information delayed until last minute!"

Queixes: "El avión pequeño puso un marcha y se contaminó el aire Interior"

Queixes: "Retraso de más de 1 hora"

Avantatges: "Tripulación ok Comodidad propia de un A320 clase turista sin asientos reclinables"
Queixes: "El vuelo fue demorado por 30 minutos El proceso de abordar el avión muy engorroso a pesar de que en la boarding pass hay una zona asignada para embarque"

Avantatges: "La tripulación"
Queixes: "El personal de tierra (encargados de molestar a ciertos viajeros y no controlar los equipajes con exceso de volumen). Solución: despedirlos. No se merecen ese trabajo. Malheducados y engañando a los pasajeros. Vergonzoso TAP"

Queixes: "El trato. El control de acceso a la nave. El control sobre las maletas de cabina"

Avantatges: "Tripulación bien."
Queixes: "Demora de más de una hora en salir. Asientos no cómodos."

Queixes: "Salimos con una hora de retraso y perdi mi enlace a Barcelona"

Avantatges: "o atendimento da tripulacao foi excelente, como quase sempre na TAP."
Queixes: "como em todas as companhias aereas na aeronave de tamanho medio para distancias curtas, a configuracao na classe executiva é 3 assentos por fila dos quais apenas 2 sao ocupados. isto nao dá para entender pois o conforto é muito ruim. a distancia entre assentos é pior do que em qualquer voo a longa distancia na classe economica plus. so viajei na classe executiva pois foi a conexao de um voo do Brasil para Portugal. senao seria absolutamente desnessario pagar a grande diferenca de preco para receber um beneficio muito pequeno."

Avantatges: "a sala VIP Star Alliance providenciou uma variedade de comidas escelentes. a bordo o atendimento da tripulacao foi muito boa."
Queixes: "a configuracao dos assentos na classe executiva desta aeronave sao 3 x 2 assentos, e os assentos nao recuam para uma posicao totalmente horizontal. isto foi um problema para mim pois durmo de barriga para baixo e nao foi possivel achar uma posicao confortavel para dormir. o sistema de entretenimento nao permite assistir e parar a qualquer hora desejada, o que nao foi problema pois o voo é de apenas 8 horas e depois do jantar ja deitei."

Queixes: "lo mismo"

Queixes: "He volado anteriormente en bussines de otras compañías y TAP debería mejorar el trato al cliente."

Queixes: "Largas colas en el control de pasaporte, en el control de seguridad y vuelo retrasado casi 2 horas"

Queixes: "El vuelo se demoró dos horas en salir. Tuve que cancelar. Hay muy buenos comentarios acerca del personal, pero de qué sirve cuándo no te cumplen con la hora de salida y tienes vuelos de conexión en otra ciudad."

Avantatges: "I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific african destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. Never again they will see me."
Queixes: "TAP's stupid rules against my destination. Not faire!"

Avantatges: "Todo correcto, unica compañia que dio tempempie y bebidas en trayecto de 2h."
Queixes: "Todo ok"

Avantatges: "Todo correcto, unica compañia que dio tempempie y bebidas en trayecto de 2h."
Queixes: "Todo ok"

Avantatges: "Atencion"
Queixes: "El aterrizaje"

Queixes: "3:30 hrs delay lost my convection no one to talk to or any help they gave me nothing I had to stay overnight at my expense n pay new ticket hotel food taxi etc nobody will help or respond for anything"

Avantatges: "It was quick."
Queixes: "Delayed transport to flight, tiny non-reclining seats. Food offering mediocre and had to flag down flight attendant just to get water they we're giving to everyone but some of us apparently."

Avantatges: "Atencion mínima necesaria"
Queixes: "Asientos super incómodos"

Avantatges: "I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit."
Queixes: "Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors."