Troba vols barats de Ucraïna a Barcelona Barcelona-El Prat

Avantatges: "El trato del personal super ok"
Queixes: "Comida gratis o precios acesibles"

Queixes: "Atención al cliente. Atenerse a las leyes europeas, que incumplen sistemáticamente"

Queixes: "La calidad de los productos que ofrecen durante el vuelo ,por ejemplo el café etc....."

Avantatges: "Pésimo que no especifiquen de primera qué hay que pagar el check in. Ningún vuelo te hace pagar el check in! Pésimo que no se informe desde un principio, que haya que entrar a las bases y condiciones. Que por cierto, hablo solo español y lógicamente no podía entender."

Avantatges: "i like the service"
Queixes: "water free"

Avantatges: "Stewards"
Queixes: "Uncomfortable seats"

Queixes: "Gate announcement was only a few minutes before cut off!!"

Avantatges: "Nothing"
Queixes: "Not having a 3+ hours take off delay"

Avantatges: "We had an eventless and safe flight and it was not too cold on the plane."
Queixes: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."

Queixes: "Recomiendo no cogerla."

Queixes: "Flight was over booked"

Avantatges: "crew and boarding was nice"
Queixes: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."

Queixes: "Flight was late abolutnie 1 hour"

Avantatges: "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
Queixes: "Boarding was a little slow and we were somewhat late."

Queixes: "Dos horas de retraso para el despegue. Pero nos subieron a bordo solo con 30 minutos de retraso, luego 90minutos esperando dentro."

Avantatges: "Ok flight"
Queixes: "Comply with departure times"

Avantatges: "Low cost, lo esencial"
Queixes: "El vuelo se retrasó 2 horas, no avisaron"

Queixes: "Se tardó 3 horas!!!perdí el vuelo ,perdí una noche en la playa,complicado comunicarse con aerolínea.no nada q ver"

Avantatges: "Asientos cómodos para ser una lowcost"
Queixes: "La puntualidad: 1 hora tarde a la ida y media hora tarde la vuelta."

Avantatges: "Nada."
Queixes: "Que dejen de sacarnos el dinero por cualquier cosa. El personal no sabe ni los servicios que ofrece y la Atención al cliente es especialmente mala"

Avantatges: "Tuvimos problema con el check in online tanto en la app como la web de la compañía. Cuando llegamos al aeropuerto nos hicieron pagar 50 euros por persona porque no hicimos la facturación online. Cómo no pudimos hacerlo, no sabíamos que los trolley se pagan para poder subirlos al avión. 25 euros más."
Queixes: "La atención al público desde luego. Cómo es una aerolínea Húngara no tienen oficina en nuestro país para poder reclamar"

Avantatges: "Nada en especial"
Queixes: "Retraso de más de una hora. Embarque pésimo, los trabajadores discutiendo entre ellos con muy mal rollo. Pedi ayuda a la azafata para subir mi maleta al compartimento superior y ni me hizo caso, trataba a los clientes con la punta del pie. Durante el vuelo caia agua del techo. Cuando llegamos para subir al autobus habia que salir a la pista y pudimos ver como todas nuestras maletas facturadas caian a la pista con nueve desde la altura del avion y nadie se daba cuenta, las dejaban ahí tiradas"

Avantatges: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Queixes: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."

Avantatges: "Staff cheerness"
Queixes: "Nada"

Avantatges: "Service, smiling and attention to details."
Queixes: "No kosher food."

Queixes: "Nos cobraron por el check in sin avisar antes. La gente que nos atendió muy mal educada. Un desorden total en el apto y en el avión."

Queixes: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."

Avantatges: "Everything was ok"

Queixes: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"

Queixes: "2 hrs late and we missed all our following connections as a result."

Avantatges: "Crew nice,seats ok"
Queixes: "Expensive hold luggage,rip off"

Avantatges: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."

Avantatges: "Avión nuevo, personal amable, pero sobre todo barato"
Queixes: "Asientos no reclinables, hasta el agua costaba. Pero bueno es un vuelo de buen costo beneficio."

Queixes: "My flight was delayed for 1:30 hours.."

Avantatges: "Vuelo perfecto."

Avantatges: "El vuelo salió en la hora acordada"

Queixes: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"

Queixes: "Algunas compañías ofrecen servicio de comida gratuita a bordo, en este vuelo, no."

Avantatges: "Nothing!"
Queixes: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"

Avantatges: "el vuelo salio antes de la hora prevista y llego antes ala destinacion. el vuelo ha sido tranquilo, comodo y sin molestas"

Avantatges: "Cheap fare"
Queixes: "No entertainment"

Avantatges: "Maybe the food selection and the price of it."
Queixes: "I paid priority still wasnt able to board early and had to put my only bag under the seat."

Queixes: "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."

Avantatges: "Fue un vuelo muy agradable. El aterrizaje ha sido el mas suave que he experimentado en mi vida. La comida está buena."
Queixes: "Embarcar ha sido muy lento y hemos salido con más de 40min de retraso. El espacio entre los asientos es bastante reducido y algo incomodo."

Avantatges: "Personal atento y simpático pero sin explicaciones en español"
Queixes: "Asientos pequeños tienes que ir con las piernas abiertas si eres un poco alto como es mi caso"

Avantatges: "Cheap with early booking"
Queixes: "No food, even free coffee."

Queixes: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."

Avantatges: "The crew are always lovely,very professional,helpful and make us feel welcome"
Queixes: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"

Queixes: "Abc"

Avantatges: "Muy puntual"

Avantatges: "Nothing."
Queixes: "Space and environment."

Avantatges: "Efficient. On time."
Queixes: "Water, courtesy of the airline. More space, of course."

Queixes: "WIFI announcement which did not exist"

Queixes: "La puntualidad, se retrasó el vuelo"

Avantatges: "el embarque fue muy rápido"
Queixes: "no quedaba nada de bocadillos, deberían intentar o bien tener un stock mayor o bien recargar más a menudo en alguno de los aeropuertos"

Queixes: "Smelled badly of fuel"

Queixes: "Amplitud asientos"

Avantatges: "Save you money and avoid this airline."
Queixes: "Complete overhaul of the company."

Avantatges: "Seat was comfortable and we landed on time, even after leaving late."
Queixes: "Crew needed better attitude."

Avantatges: "El embarque fue dos horas más tarde de lo previsto. Provocando que llegara a las 3 de la mañana pasadas cuando debería haber llegado a la 1"

Queixes: "3 hours delayed due to a mechanical problem."

Avantatges: "Por una vez en mucho tiempo Vueling fue puntual"
Queixes: "Más puntualidad"

Queixes: "Salió tarde y cambiaron varias veces de puerta de embarque"

Queixes: "Nicer crew."

Queixes: "6h delayed"

Queixes: "Could of been on time. I missed my connection and it cost me 1000’s. Worst airline ever."

Avantatges: "Nothing"

Avantatges: "buena tripulacion"
Queixes: "Mas comodidades para el que viaja."

Avantatges: "Crew was very professional and styled with poise."
Queixes: "Seat recline"

Avantatges: "Quick, cheap, and convenient"
Queixes: "Like riding a park bench through the sky"

Queixes: "boarding was slow"

Avantatges: "Plane looks new and clean."
Queixes: "Boarding process, included checked in luggage and limit hand carry to 15 kg."

Avantatges: "Nice staff on board."
Queixes: ""I had to call" to add my OneWold frequent flyer number. Cleanliness could be improved. Information in Catalan, as we were flying to Catalonia."

Avantatges: "The crew was fast, but grumpy."
Queixes: "Vueling delays flights."

Queixes: "Pague extra al hacer mi checking para elegir asientos en puerta de emergencia. Me enviaron hasta los recibos. Cuando llegue a mostrador en Florencia mis asientos habían sido revendidos a otros pasajeros. Una estafa"

Avantatges: "It was very busy at the couñter this morning but the staff made sure everyone got on their flights. Thank you"

Avantatges: "Muy puntuales"

Avantatges: "El piloto muy bueno para despegar y aterrizar"
Queixes: "Demoraron 1 hora el embarque y media hora el despegue"

Queixes: "El personal de cabina no se molestó ni siquiera en responder un "no podemos hacerlo" cuando solicitamos un cambio de asiento, ya que había libres y juntos más adelante. Podría entender que no se pueda pero no que se lo pidas dos veces y no te den una respuesta. Lamentable y de muy mala educación. Por otro, el aterrizaje en Barcelona fue el peor que recuerdo y estuvimos hasta las 01.13 horas, una media hora después de llegar, parados dentro del avión sin desembarcar."

Queixes: "Tarde."

Avantatges: "Todo genial."

Avantatges: "Atención rpwids y paso por seguridad muy rápido"
Queixes: "Atraso de 30 mins sin problemas de clima."

Queixes: "No dieron ni agua"

Avantatges: "Boarding and check I. Went very smoothly and efficiently."
Queixes: "The seat were very close together, and it was very difficult to hear what the captain was saying."

Avantatges: "vuelo con retraso como siempre con vueling"
Queixes: "todo fatal"

Queixes: "2 horas y media de retraso, sin que las condiciones ambientales fueran desfavorables"

Queixes: "Long delay"

Queixes: "El vuelo salió con 30 minutos de retraso"

Avantatges: "I am still alive"
Queixes: "They charged for coffee. My legs are too long to fit without my knees going into the isle. They didn't have room for my bag."

Avantatges: "El vuelo se retrasó 1 hora"

Avantatges: "Todo ha ido bien excepto que en él asiento lateral se ha puesto una mujer obesa que no me dejaba espacio, considero que debe estar prohibido dejar montar a la gente obesa en asientos que no seamos XL puesto que ocupan una parte del asiento lateral que mono lean corresponde"

Avantatges: "Personal atento y cabina limpia. El vuelo fue sin contratiempos"
Queixes: "Comida no incluida en el precio y vuelo atrasado casi una hora"

Avantatges: "the hospitality of the crew"

Avantatges: "Todo correcto"

Queixes: "no hablaron en catalan por la megafonia del avion"

Queixes: "El vuelo salió con un retraso de 1,5h debido a un problema mecánico con una fuga de aceite según el propio piloto."

Queixes: "El avion salio con retraso. El avion estaba sucio, no se limpio en la escala"

Avantatges: "Fueron muy puntuales"
Queixes: "Que no tenemos puerta de abordar y hay que estar checando diempre la pantalla"

Avantatges: "Que llego en el tiempo estimado y las azafatas muy amables"
Queixes: "Que se demore el avión y que kayak me mande 500 mails con los cambios de horario"

Queixes: "Evitar colas para embarcar Dar correctamente la información de la terminal de llegada a Barcelona"

Avantatges: "Llegaron puntuales. Evitaron colas para el baño del avión."
Queixes: "Formaron la cola en el aeropuerto mucho antes de lo preciso."

Avantatges: "r"

Avantatges: "Todo correcto."
Queixes: "No he probado la comida ni el entretenimiento"

Avantatges: "La tripulación"
Queixes: "Se entrar a los acompañantes juntos"

Avantatges: "Retraso cambiante y espera larga de pie en la cola de embarque"
Queixes: "Más información"

Queixes: "Salió con retraso de 1/1/2 hora de retraso."

Avantatges: "N/A"
Queixes: "3 horas de retraso"

Avantatges: "Que fue posible al menos llegar a mi destino"
Queixes: "Me cobraron mucho dinero por el check in y en ninguna parte me lo habían advertido, adicional bastante costoso teniendo en cuenta la relación calidad-precio. No corran por favor el peligro de volar con esta aerolinea"

Queixes: "No salió a tiempo el vuelo"

Avantatges: "2 horas de retraso, 4 en total de espera en el aeropuerto."
Queixes: "Puntualidad."

Avantatges: "Hubo problemas con el vuelo, a causa de su inestabilidad, la gente empezo a entrar en panico y en estado de crisis y la tripulacion no hizo nada para sostener y atender a los pasajeros, siguieron como di no pasara nada, no nos explicaron tampoco que estaba pasando, no habia ningun equipo medico"
Queixes: "Todo, desde protocolo de equipo medico por atender en estas situaciones de estado de crisis a tripulacion formada y consciente de lo que comporta este estado, facilidades para poner las reclamaciones oportunas y responsables que den la cara y no se escondan como hizo la supervisora de ryanair"

Queixes: "Q te hagan pagar por elegir asientos con tus acompañantes"

Avantatges: "Puntualidad"
Queixes: "Baño sucio"

Avantatges: "La puntualidad de salida y llegada"
Queixes: "1. Nos cambiaron la puerta de embarque dos veces. 2. El personal de embarque nos cobro 50 euros por una maleta que volumetricamente cabía en el medidor. Otros pasajeros llevaban equipaje más grande e incluso igual al nuestro y no les cobraron la tarifa adicional."

Queixes: "Tuvieron un retraso de 3h 16min y no dieron información sobre el motivo, llegamos al mostrador para reclamar nuestros derechos y dijeron que lo debemos por la página web."

Avantatges: "Puntualidad en la salida y en la llegada a Barcelona."
Queixes: "Que te hagan pagar por una maleta de cabina, me parece poco justificable. El hecho de que casi estemos embarcando por una puerta y saliendo por la otra da una imagen de poca seguridad en la revisión del chequeo del avión entre vuelo y vuelo."

Avantatges: "El buen servicuo del personal"
Queixes: "Yo voy en silla de ruedas y no pude ir al w hasta subír al avión"

Queixes: "Un vuelo comprado para llegar a Barcelona a las 8pm llegó a las 1am. Cambian los horarios SIEMPRE no les interesa los retrasos que le producen a los pasajeros"

Queixes: "No visualitza massa q la facturació en tarifa bàsica cal fer-la entre les 24 i 2 hores abans de l’embarcament. El personal de terra molt amable, ens va assessorar a temps."

Avantatges: "Las nubes muy lindas, nos dieron ventana sin pagar extra ni pedirlos"
Queixes: "Me rechazó el sistema de Ryanair para check in electrónico y pague multa, no hubo comprensión , en Berlín me sucedió lo mismo y muy amables me imprimieron el boarding pass En Venecia sedientos de dinero"

Avantatges: "El perdonal fue atento"
Queixes: "A pesar de ser de noche, y muy tarde, no se apagaron las luces para poder dormir."

Avantatges: "Nada especial"
Queixes: "Retrasos"

Avantatges: "Es Ryanair...."

Queixes: "Salimos con una hora y media de retraso, no teníamos información de nada. Cuando porfin nos asignaron una puerta, nos acumularon todos en una misma sala y tuvimos que esperar 45min a ser atendidos para entrar al avión."

Queixes: "El embarque y la espera de las maletas a la llegada fue un sin sentido. En el aeropuerto de llegada demoramos casi una hora en tener nuestro equipaje. El avión salió con retraso producido esencialmente por la manera de realizar el embarque"

Avantatges: "Horarios respetados."
Queixes: "Precio muy elevado para facturar equipaje, los asientos muy incómodos, se hacen anuncios durante todo el viaje dificultando dormir y la espera para retirar elequipaje al aterrizar fue muy larga."

Avantatges: "El embarque se realizó muy rápido, todo listo para salir a la hora. El resto, como todo viaje Ryanair."
Queixes: "Lastima que hubiese caída de sistema en los aeropuertos franceses que nos hizo estar dentro del avión 1h30 minutos. No ofrecieron ningún refrigerio ( típico Ryanair), pero ni siquiera pagando. Eso sí, quitaron las luces de cinturón para que pudiésemos ir al baño en caso necesario"

Avantatges: "Todo dentro de las espectativas"

Avantatges: "El vuelo en sí fue cómodo, lo peor fueron las casi 2 horas de retraso entre el tráfico aereo y la falta de personal de tierra en sants."

Avantatges: "Puntualidad"
Queixes: "En el viaje de ida embarcamos en puerta directamente (no despachamos ninguna valija) sin problemas. a la vuelta, la misma valija no pasó por la medida por el ancho -varias veces la medi y era de la máxima permitido- pero al no entrar en el aparato de referencia me cobraron 50€, siendo que otros equipajes de mayor tamaño pero al no ser rígidos, pasaron. Ninguna explicación desde la empresa. Solo que paguemos. Arriba del avión, no esperen ni un vaso de agua, te cobran absolutamente todo."

Avantatges: "Personal atento."
Queixes: "Asientos pequeños. Ligero retraso."

Avantatges: "Vuelo correcto, con los tiempos de vuelo, salida i llegada aceptables"

Avantatges: "Nada"
Queixes: "El llevar un bebe no importa nada, en Paris nos dejaron afuera aguantando frío y lluvia antes de subir al avión y aquí en barcelona esperando media hora para que me entreguen la carriola del bebe, la cual no entregan a la salida de avión sino en la banda, teni não que caminar cargando al bebe por casi 15 min."

Avantatges: "Nada"
Queixes: "Todo"

Avantatges: "Todo fue según lo previsto"

Avantatges: "El vuelo salió en hora y llegó 10 minutos antes"
Queixes: "Los asientos incómodos y no reclinables En un voló de casi 4 horas pesa"

Avantatges: "El vuelo salio a la hora prevista y llego diez minutos de la hora prevista al destino."
Queixes: "Los asientos un poco incómodos. Pero normal por ser una compañía low cost."

Avantatges: "Normal"
Queixes: "No aplica"

Avantatges: "Retraso de 45 minutos"
Queixes: "Asientos comodos"

Avantatges: "1h de retraso del vuelo en ves de 18.15 salimos a las 19.40 aterrizaje a las 20.40 muy bien recuperamos tiempo para tener que esperar hasta ñas 21.55 para recuperar carito del niño y maleta ni ofrecieron una boteilla de agua"

Avantatges: "Vuelo tarde y ninguna atención a familias con bebes"

Avantatges: "Todo empezó mal: embarque tarde, muy tarde! 40 minutos tarde, siguió peor: 15 minutos más en la calle pasando frío, ruido y peligro en la zona exterior del aeropuerto junto el trafico rodado de todo el aeropuerto. Y peor aún: luego 30 minutos más dentro del avión, más retraso aún. Al final salimos 1:30 tarde o más. Durante el despegue un ruido horrible que me tuvo muy intranquilo un buen rato, otros pasajeros comentaron lo mismo, al final a los 15 minutos se dejó de oír de golpe o me quedé sordo, ya no lo sé. Sigo: durante el vuelo ni agua ni un pequeño snack por el retraso acumulado de 1:30h, (embarque original previsto a las 19:00, eran ya las 20:49, imaginaros el cabreo de la gente) eso si si quieres cenar por qué era bastante tarde con todo el follon ya se encargan de recordártelo solo empezar el vuelo, con sus menús que claro hay que pagar, más tarde pensando que podría al menos dormir un poco, empiezan a ofrecer otras cosas como una espectacular colonia, luego unos rasca y gana, como si fuera un supermercado, muy molesto y poco interesante! Todo esto crea un vuelo ruidoso y nervioso que es todo lo contrario de lo que esperaba. Al final a las 23:45 lleguemos y casi perdemos el último tren de renfe a Barcelona por el retraso de Ryanair! Lo que nos hubiera faltado pagar un taxi como colofón de la noche. Al ir use TAP AIR y fue genial, puntuables, amables, comodo, con comida y bebida incluida en el precio del billete y además rico. A QUIEN LE PUEDA INTERESAR."
Queixes: "Todo empezó mal: embarque tarde, muy tarde! 40 minutos tarde, siguió peor: 15 minutos más en la calle pasando frío, ruido y peligro en la zona exterior del aeropuerto junto el trafico rodado de todo el aeropuerto. Y peor aún: luego 30 minutos más dentro del avión, más retraso aún. Al final salimos 1:30 tarde o más. Durante el despegue un ruido horrible que me tuvo muy intranquilo un buen rato, otros pasajeros comentaron lo mismo, al final a los 15 minutos se dejó de oír de golpe o me quedé sordo, ya no lo sé. Sigo: durante el vuelo ni agua ni un pequeño snack por el retraso acumulado de 1:30h, (embarque original previsto a las 19:00, eran ya las 20:49, imaginaros el cabreo de la gente) eso si si quieres cenar por qué era bastante tarde con todo el follon ya se encargan de recordártelo solo empezar el vuelo, con sus menús que claro hay que pagar, más tarde pensando que podría al menos dormir un poco, empiezan a ofrecer otras cosas como una espectacular colonia, luego unos rasca y gana, como si fuera un supermercado, muy molesto y poco interesante! Todo esto crea un vuelo ruidoso y nervioso que es todo lo contrario de lo que esperaba. Al final a las 23:45 lleguemos y casi perdemos el último tren de renfe a Barcelona por el retraso de Ryanair! Lo que nos hubiera faltado pagar un taxi como colofón de la noche. Al ir use TAP AIR y fue genial, puntuables, amables, comodo, con comida y bebida incluida en el precio del billete y además rico. A QUIEN LE PUEDA INTERESAR."

Avantatges: "El personal muy amable"
Queixes: "llegamos con un retraso de dos horas y encima nos tienen esperando las maletas media hora más."

Avantatges: "Me gustó el abordaje y la puntualidad."
Queixes: "En nuestro vuelo iban muchos ingleses ebrios que gritaban y se reían a carcajadas a lado nuestro. Luego una mujer empezó a vomitar y dejó en el piso latas de cerveza. La tripulación no actuó correctamente y no les puso un alto. Fueron muy indiferentes al desorden."

Queixes: "retraso en la hora y cambio de la puerta de embarque a última hora"

Avantatges: "El vuelo no salió a la hora y evidentemente no llego a la hora. Pero el personal fue amable y la movilización rápida."

Avantatges: "Un poco de retraso en horarios"
Queixes: "Todo bien en general siendo low cost"

Queixes: "El vuelo ha salido con un retraso de una hora. Llegar en Barcelona, hemos atendido unos 15 minutos la apertura de portes."

Avantatges: "La simpatía y las mil y una disculpas que nos dieron la tripulación, pero la hora de retraso nadie me la quito"
Queixes: "Coordinación de vuelos tanto el de ir a Colonia como volver los dos fueron con retraso en especial el de regreso que estuvimos entre cerca de una hora sentados en el avión."

Queixes: "Overall ok. Boarding went smoothly. Seat was cramped and there was a metal bar in front of my legs. The food was poor. I got some odd savory rice dish with raisins and two cubes of cheese. Make sure to bring snacks as it is a long flight. Most of the crew was hospitable but one stewardess was awfully crabby..."

Avantatges: "Flight was on time"
Queixes: "Literally everything else could be improved"

Queixes: "mess in Kiev airport,just one assistant check-in,and huge line-up"

Avantatges: "Nothing"
Queixes: "The leg room was non existent. They charged me for overweight luggage as well as luggage when there was no mention of it and they charged me 15 euros for not having online check in. I will never use kayak"

Avantatges: "Crew was nice."
Queixes: "For some reason, we were put on standby despite having purchased tickets three months earlier. Apparently, they overbook by 10%. Thankfully, when we arrived in Kiev and went to the international transfers desk, they were able to fit us on our originally booked flight."

Avantatges: "Todo bien"
Queixes: "nada"

Avantatges: "Espacio para las piernas en los Embraer de UIA"
Queixes: "Todo correcto"

Queixes: "unexpected fees to print boarding pass. very strict about bag size and fees. flight significantly delayed at boarding area because staff insistent on checking every size of every bag even if you only had one item."

Avantatges: "La tripulación tenía un trato muy personal. Muy amables en su servicio."
Queixes: "La flotilla es muy vieja, los aviones son antiguos y no se sienten tan confiables como los nuevos aviones. Los asientos son muy pequeños y tienes poco espacio para moverte sin tocar o molestar a la persona sentada al lado tuyo."

Avantatges: "I liked receiving an extra food as we stuck on plan for extra 2 hours."
Queixes: "As we had to wait 50 passengers from another flight we have to stay on plane for extra 2 hours and it’s was terrible experience"

Avantatges: "Flight was on time. Helpful crew."
Queixes: "Poor food."

Queixes: "No room between seat rows. Flight was very very hot."

Queixes: "Airplane seemed outdated, with no individual televisions, and some strange movie selections, which I could not see over the seat/hair in front of me. The flight was very long, so individual entertainment would have made the time pass a little more quickly. The main meal entree was okay, but the bun and brownie was stale. The snack was inedible, despite being quite hungry (stale bun with very little chicken, no seasoning or lettuce or mayo, very dry). Did not see the crew very much after the initial meal was served, but that was okay as I did not require assistance."

Avantatges: "Nothing"
Queixes: "My flight was delayed by 2 days without any explanation"

Avantatges: "Sexy flight attendants"
Queixes: "Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc."

Avantatges: "It was a very smooth flight, lots of leg room, and attentive stewardesses."
Queixes: "The DVD system kept breaking and we got around 30 minutes through 4 different movies. Also all of them had Chinese subtitles, which was odd for a flight that seemed to be full mostly of Ukranians and Americans. The meal was very carb heavy."

Avantatges: "Same as above"
Queixes: "same as above"

Queixes: "I swiched to different company. ther in no way that i will use UIA ever agein."

Queixes: "Very uncomfortable and food pretty bad... no free alcohol and limited entertainment (they show films overhead) would avoid if you can... but you do get to your destination."

Avantatges: "I liked that crew was friendly. And thats it."
Queixes: "No comfort Delayed boarding. Repeated security check. Guys hardly do their jobs. Movies are old with Chinese translation not English. Even if the flight is to NY. Will use them only if absolutely NO other flights."

Avantatges: "The flight attendants were nice and hard-working yet providing no explanation for switching my seat three times."
Queixes: "The boarding was poorly organized. My assigned seat was changed THREE TIMES!!!!! from the isle and the window into the middle row. I did not like that at all. This is the last time I am using the Ukraine International Airlines."

Avantatges: "flight was on time"
Queixes: "this flight was sold as a normal economy class flight including 1 checked bag. in reality it was sold as a hand baggage only one way fare and a economy with baggage on the return. like that makes any sense. you going to buy luggage and things to fly bag with??? This was not disclosed on the website, during booking, on the booked reservation or on check in or the boarding pass. Complete and total misrepresentation by Kayak and priceline."

Avantatges: "I requested little late (on my second flight from Kiev to JFK) a wheelchair assistance as a senior citizen. Crew did their best and they could accommodate my request for the rest of the flight, I appreciate that, thank you!"
Queixes: "Accidentally, I left my main suitcase unlocked (but of course it was well zipped). Upon my arrival, at home in US, I found almost half of my gifts and items I had prepared for friends missing / stolen! Although I cannot prove and blame anyone personally for that this has never happened to me with any other company. I have enough ground to suspect this was done at Kiev Airport during the baggage loading and processing. What a shame ..."

Avantatges: "Got me from point A to B"
Queixes: "The food was terrible and quite questionable as to the freshness and "realness" of it. My friend's grape had mold on it and the taste of the meals were not good. The flight is extremely tight with little room to move. If I was not flying with someone I knew it would be extremely uncomfortable as you are shoulder to shoulder with the person next to you (me and my friend are both tiny and we just fit in the seats). The space is just OK if it were a domestic or short flight of 3 hours or so, but it should be illegal to put that many people on a flight across the ocean. There are no videos behind your seat so you have to watch what they choose on the few videos hanging from the ceiling. The staff were not very friendly. Plane was not well kept and the plane is old."

Avantatges: "Getting off the plane"
Queixes: "Everything. This plane was most likely the same plane the Wright brothers flew upon their first flight. I am 5'4" and 104 pounds and I had a hard time fitting in the seats. Most domestic flight planes that I've flown are MUCH better than this; no TV, no legroom, and you had to buy drinks. The food looked like diarrhea and my grapes had mold on them. Also, the flight attendants were so rude to guests. I will NEVER fly this airline again."

Queixes: "My parents have to pay $80 for baggage."

Avantatges: "On plane the crew was professional and very nice, smiling that's what we need cause the trip is long. Thank you for a safe trip!!!!!!!!!"
Queixes: "I almost missed my flight because of the accident on the road on my way to airport Boryspil. I tried to call customer service of UIA to ask what I should do in a case like this do I have to pay for a new ticket or I have any options. I was on phone for more than 20 minutes no one pick up the phone. What if it's an emergency and no one is available it's insane. I came to airport and stuff/employees of airport who are supposedly have to help you and actually take care of you if you are late or at least explain what should I do and where should I go.I was late and I couldn't find the boarding for my flight cause they already finished checking in people. Well I asked one of the employee for help so this lady sent me somewhere through the whole hall to the windows which were already closed I told her that I am super late and I am not going to make it. When I run there everything was closed the window next to it was different airlines but I saw a register girl so I asked for help what should I do my check in is over so the blond lady yelled at me that she is busy and have her things to do this is not nice. I run to the other employee she sent me somewhere else and the line is huge to get to register window and people are mad that I am trying to go in front of them without waiting for my turn I tried to explain that my flight is about to depart. So for my opinion these employees over there mostly don't know their duties they make you run for no reason when I explained my situation somebody should have taken me personally to a right check in window so I can faster get my boarding pass without making other people angry. I am not satisfied with their service in the airport, they are rude and not polite!!!"

Avantatges: "flight was on time"
Queixes: "upon checkin an airline personnel forced to pay extra $40 for the luggage even though 1 free bag was included with an economy class ticket. Also carry-on limit is 7kg in compare with 12kg on international airline. 12kg carry-ons are reserved for business class. Overhead compartments are too small for carry-ons though. But how passengers are supposed to convert 12kg into 7? And checked-in prices are outrageous"

Avantatges: "nothing. not joking. apart from the fact that I got from point A to point B, there was nothing redeemable or positive about this experience."
Queixes: "First, the last-minute 7 hour delay. An hour before we were due to board the plane we found out about the delay due to techical issues/ plane rotation, i.e. a problem entirely of UIA's own making. Second, zero customer service for our options as passengers to reschedule, re-route, or be reimbursed for our 7 hour delay (delays over 5 hours allow for full refunds according to UIA's own Air Passenger Rights on their website). Third a promised lunch during the delay was itself also delayed, this time by an hour an a half. Fourth, the flight experience itself. A 10.5 hour flight with no in seat monitors, no complementary beverages (only water), no pillow, horrible food, broken seats, no usb ports for charging devices, and freezing cabin conditions. I would hands down never fly with UIA again in my life."

Avantatges: "Boarding process was again pretty efficient. Price was excellent."
Queixes: "The food options were very limited. I expected much more for an international flight. This is my third time flying MAU (Ukraine International). My last flight experience was awful (missed connecting flights because of delays, etc.) but this was much better."

Avantatges: "Everything was OK except at frankfurt it took 25 minutes to get from the plane into the terminal. FRA airport operations was VERY VERY slow and seemed quite inefficient. I assume UIA does not have access to a gate and jetway at FRA, but the transfer from plane to terminal added about 25% more time to the overall trip time."

Avantatges: "temperature varied a little up and down during the flight, but overall this was a good flight"
Queixes: "Could only pay for food w/credit cards, and neither of the two cards I had with me that worked all over europe worked on that flight."

Avantatges: "In business class there was excellent choice of food and beverages. Excellent meal presentation. Flight attendants were nice, very attentive and thoughtful."
Queixes: "Outdated business class seats that do not recline to become flat and do not provide good rest. I had to put my bag and folded blanket under my feet to keep feet elevated above floor."

Avantatges: "Very polite and helpful flight attendants"
Queixes: "Old aircraft, no flat seats in business, no personal entertainment system"

Avantatges: "That I eventually made it home alive."
Queixes: "The flight was delayed 8 hours. This made me miss my next flight. UIA wouldn't do anything to help me. I had to pay for a new plane ticket myself to leave the next day. Also, I had to lay on the airport floor and wait for the 8 hours because we weren't allowed in the lounge."

Avantatges: "First of me and my kids were left stranded when the ladies at the gate doing the check in told us our flight was for the next day, we had to sleep on the airport seats since we couldnt go out of the airport to get a hotel, also they were very rude to all the customers including an amputee, we finally boarded the flight the next day, got to new york and our suitcase was missing. Very horrible experience never flying this airline ever again. I regret using this airline."
Queixes: "Everything this about this airline was very bad. Bad timing, horrible food, terrible sitting condition. Landed 45 minutes late."

Avantatges: "Not much!"
Queixes: "This was one of those planes that has as many seats cramped in as possible. (3 window to aisle, 4 middle, 3 aisle to window). The entertainment system was a few drop down TV's overhead and a large screen 15 rows ahead. You could not hear the Pilot during his announcements."

Avantatges: "The crew members are always nice and helpful (on every flight). Very professional. The flight from Kiev to Frankfurt was much better than the Astana-Kiev flight- more space, and clean bathrooms."
Queixes: "Temperature- it was too hot on the plane."

Queixes: "Only water was free of charge, to drink."

Avantatges: "I enjoyed my time in Ukraine before the nightmare of UIA began"
Queixes: "The flight was delayed for 4 hours for "technical reasons." I didn't get any email alert to warn me about the delay so I arrived at the airport and had to wait for 6 hours there. When we arrived on the runway at our destination we had to sit waiting for 40 minutes. The plane's seats are excruciatingly narrow, there are no personal entertainment consoles, and the food is similar to that found in a Soviet cafeteria. Communication with passengers was disorganized and ineffective."

Avantatges: "The second flight (operated by both Ukraine and Turkish was good."
Queixes: "nothing really."

Queixes: "no personal TV's on a 10 hour flight... thats absolutely ridiculous no WIFI on a 10 hour flight... again.. AWFUL! Why would I ever take this airline ever again? Worst 10 hour flight I've ever had. All of the other airlines (your competitors) have everything. You need to up your game"

Avantatges: "not a full flight. flexibility"
Queixes: "all good"

Avantatges: "Nothing"
Queixes: "-tiny seats. I'm 6'2 and there is no way for me to fit in there -NO TVs!!! I didn't think this was possible in 2017 -no wifi! -terrible food! -airplane looks old and unsafe"

Queixes: "Some passengers was really horrible and flight team can't do nothing :("

Queixes: "The plane is very tiny. The seats are super small. Everyone is crammed. I was lucky to have skinny teenager next to me, otherwise surviving 10 hour flight would be extremely difficult"

Queixes: "Plane delayed. Missed my connecting flight because of this. Staff rude and unhelpful. No entertainment. Had to pay for food which was overpriced and poor."

Queixes: "They don't have personal tv monitor and they are playing some 15+ years old movies. They don't have new plane and the seats are some broken. One of the worst airlines ever."

Avantatges: "It's my first time flying UIA and wow did they pass with flying colors, excellent service , super flight attendants, clean planes, ausem costumer service , I flew with a baby, well what should I say? They really bent over backwards to make my flight comfortable and enjoyable and relaxing as possible,. Hats off to there crew and staff,"

Queixes: "I purchased travel insurance, but when I had to cancel my son's flight because the trip organizer for his Birthright trip cancelled the entire trip, I was told that I couldn't get a refund for the ticket he didn't use. This is outrageous."