Troba vols barats de Bangkok a Madrid

Avantatges: Great service in business class

Queixes: Boarding seemed to be chaotic !

Avantatges: The boarding was great! The flight was very comfortable. We had enough blankets and slept through the flight. I have an allergy to soy and the crew was nice enough to provide an alternative that was not on the menu.

Queixes: More food options for those with soy allergy.

Avantatges: Overall, flight, crews, services, airplanes were better than expected

Avantatges: Amazing crew Efficient staff

Queixes: Few room for legs No USB charger No individual screen (we couldn't even see the subtitles on the chinese movie)

Avantatges: business class electric sockets and good leg space, on time

Queixes: lagguage handling upon arrival was mediocre

Avantatges: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Queixes: New chairs

Avantatges: No comments

Queixes: No comments

Avantatges: The bottom seat of the pocket is uncomfortable outdated. The distance between the chairs Too crowded

Avantatges: Great flight.

Avantatges: Great seats, great crew.

Queixes: Was not anything too exciting on Entertainment with regards to movies, but personal choice really.

Avantatges: The crew was amazing. Managed to get a whole row to myself (bonus!).

Queixes: Cheaper change fees. ;)

Avantatges: Everything

Queixes: The flight to Shanghai was delayed and I missed the coincidence, the crew did not explain much, I was rerouted and I arrived with 13 hours delay

Avantatges: some of the meals were tasty.

Queixes: No WiFi on the flight back, poor entertainment choices, overall an uncomfortable flight experience.

Avantatges: Business class seats were comfy.

Queixes: Movie choices were lacking.

Avantatges: nothing

Queixes: It was like riding on s cardboard box. The most uncomfortable seats I've ever sat in for a transpacific flight.

Avantatges: The crew doesn’t speak a word of English the chair is not comfortable no TV no space at all to walk or put suitcases

Avantatges: the seat is not so comfortable for old people. Mom was sitting between two people and could not move .Crew were vert nice and helpful

Queixes: gave old people seats next to the pass

Queixes: Organisation at the airport

Queixes: Seats itself not really ok, neighbor any size gonna touch you every time. Crew not ready to do anything with passengers with little kids, only my headset helped me survive. So I could sleep because of this issue only 1 hour for 12 hours flight. Good luck. As second issue doesn’t happen too often

Queixes: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Avantatges: Flight crew try hard to please passengers.

Queixes: Aeroflot ground staff are rude, aggressive, very poor customer service.

Avantatges: Service, food

Avantatges: The boarding was quick and easy. Comfortable seats and enough room for legs.

Queixes: There were 5 screaming toddlers on board. The trip was gently saying unpleasant. There should be a section for families with kids to avoid the noise and craziness that other passengers must endure. Food was ok; the second choice was not available neither for lunch or dinner.