Troba vols barats de Porto a Londres

Queixes: "Delays"

Queixes: "Puntualidad"

Avantatges: "comfortable seating, friendly helpful crew, good food"
Queixes: "sometimes too cold sometimes too warm"

Queixes: "horrible dry croissant for breakfast"

Avantatges: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Queixes: "Puntualidad, tuve que correr para conectar mi vuelo a pesar de estar con problemas de salud"

Avantatges: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Queixes: "Maybe just change the quiche. Very dry"

Queixes: "Delayed"

Queixes: "Puntualidad"

Avantatges: "Bombardier C Series. Most leg room and comfort of any plane"

Avantatges: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Queixes: "Bread of sandwich was dry."

Queixes: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Avantatges: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Avantatges: "La tripulación fue muy amable"
Queixes: "No había sándwiches para comprar"

Avantatges: "It was a lovely easy flight, always lovely flying star alliance."
Queixes: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Queixes: "Filter drunk people. I had a drunk person next to me"

Avantatges: "Leg room always an issue. Crew really great."
Queixes: "Gluten free option"

Avantatges: "Crew was great"
Queixes: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Avantatges: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Queixes: "service was least friendly at this part of my flight"

Queixes: "45mn late"

Avantatges: "La tripulacion my atenta y amable."
Queixes: "Hubo mucha espera para el check in . El avion no salio a horario"

Avantatges: "La tripulacion fue my amabke y parents en todo momento"
Queixes: "La espera para el check in y el no salir punctual."

Avantatges: "Excelente servicio"
Queixes: "Un retraso"

Queixes: "Food is bad"

Avantatges: "Punctual modern aircraft."
Queixes: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Avantatges: "Reliable, modern cabin, nice crew"
Queixes: "Some more music choices would be nice"

Queixes: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Queixes: "It was so hot on the (delayed) flight"

Avantatges: "Todo estupendo!! Comodidad y atencion 100%"

Queixes: "Perdida de equipaje mas retrazo de salida"

Avantatges: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Queixes: "N/A"

Avantatges: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Queixes: "Nothing, everything was superb"

Avantatges: "Nada"
Queixes: "Todo mal ídem vuelo anterior"

Avantatges: "Poco"
Queixes: "Demora sin puertos para cargar teléfono. Sin entretenimiento el servicio a bordo malo."

Avantatges: "El personal muy atento y amable. Las.bolas de chocolate deliciosas."
Queixes: "La comida era mala no, lo siguiente !!! El unico bocadillo aceptable era el mix y no había se acabaron antes de llegar a nosotros y en el vuelo de zurich a bcn el bocadillo de queso que a mi hija le gustó en el primer vuelo era totalmente diferente y muy malo pero al no haber del mix, no pudimos comer nada de solido, a excepción de las bolas de chocolate que estaban deliciosas. Los asientos super incomodos muy incomodos."

Avantatges: "El pers9nal muy amable mucho. Las bolas de chocolate deliciosas."
Queixes: "La comida era mala no, lo siguiente !!! El unico bocadillo aceptable era el mix y no había se acabaron antes de llegar a nosotros y en el vuelo de zurich a bcn el bocadillo de queso que a mi hija le gustó en el primer vuelo era totalmente diferente y muy malo pero al no haber del mix, no pudimos comer nada de solido, a excepción de las bolas de chocolate que estaban deliciosas. Los asientos super incomodos muy incomodos."

Avantatges: "Nice Aircraft, nice crew"

Queixes: "El espacio es sumamente reducido."

Avantatges: "Personal 10 puntos"
Queixes: "Butacas incómodas"

Avantatges: "Ok"
Queixes: "Ok"

Avantatges: "I had a wonderful experience the whole way through."
Queixes: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Queixes: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Avantatges: "Personal super atento (en Miami y en el vuelo) y amigables. Muy puntuales con la salida - mi unico punto negativo es que hacia frio durante el vuelo (especialmente para ser un vuelo nocturno) y con la manta no parecia suficiente"

Avantatges: "Durante el vuelo dieron aperitivo/ Comida y Merienda, estando muy bueno todo lo que sacaron. El personal de vuelo estaba mu6 pendiente de servir agua"
Queixes: "Los asientos no tienen mucha anchura de piernas si mides a partir de 1,87"

Avantatges: "Excelente el servicio de restauración. Muy atentos"

Queixes: "Delayed again"

Avantatges: "choice of movies were very bad"

Queixes: "Not on time at all. Toooooo late boarding"

Queixes: "Better boarding and entertainment"

Avantatges: "The aircraft was barely half full."
Queixes: "Delay due to fog at LHR, but this is not the fault of the airline"

Queixes: "Food poor going to Munich , legroom poor."

Avantatges: "Flight departed on time. Crew were friendly and efficient"
Queixes: "Boarding seem to be chaotic, no boarding by group or seat number."

Avantatges: "-"
Queixes: "Will never use Lufthansa again"

Avantatges: "As previously stated hated having to go through security again"
Queixes: "Chocolate"

Queixes: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"

Avantatges: "The crew was friendly. The seating was ok but dirty floors"

Avantatges: "Very Organised and punctual"

Avantatges: "Pilot kept us informed throughout the flight."
Queixes: "Onboard services."

Avantatges: "Everything except delay"
Queixes: "Nil"

Avantatges: "Nothing"
Queixes: "Everything"

Avantatges: "The airplane crew were very reassuring"
Queixes: "Gate was changed 3 times and flight was delayed 2 times too!"

Avantatges: "The seat was comfortable, the crew were good and supportive but seemed a bit too busy when called upon. Especially with travelling with twins, I had a bit of trouble getting their attention for my own meals as when serving was done I was feeding the kids."
Queixes: "Give more attention to travellers with infants as they really need your support. Had twins and whenever meals were served, I couldn’t take them but whenever I buzzed, was asked to wait but then nothing came through. At the end of the flight, I had missed all my meals, no hot water for kids milk"

Avantatges: "Comfortable seats"
Queixes: "Meals and entertainment"

Avantatges: "Free drinks"
Queixes: "Plane land on time"

Avantatges: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Queixes: "Ground staff poor customer service"

Avantatges: "The airline and the flight were pretty good"
Queixes: "DONT SHOW BAGAGE INCLUDED ON A BOOKING WHEN ITS ONLY INCLUDED FOR 1 WAY! I HAD TO SHELL OUT 40 EURO TO CHECK MY BAG BECAUSE OF THIS!"

Queixes: "Everything"

Avantatges: "Great crew. Great seats"
Queixes: "Flight was delayed by half an hour. Mainly due to limited carryon space. During check in we offered to check in carry on luggage, but were told it would be an additional cost! If they would have checked it in that would have saved 15 minutes easily"

Avantatges: "Lufthansa long haul flights has a really cool air flight status system."
Queixes: "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."

Avantatges: "Cheerful and very helpful"
Queixes: "The food could be better"

Queixes: "The entertainment system broke down completely on the whole plane and the crew was sort of grumpy."

Avantatges: "Very friendly crew, great seats in economy with lots of legroom."

Avantatges: "Friendly crew, great food, comfy seats"

Avantatges: "Seating was good"
Queixes: "Got a seat in the middle - was pretty annoyed with this."

Avantatges: "Nothing to say anything flight has been cancelled two time. My all commitment collapsed. Finally took train. Very worst service."
Queixes: "Flight shouldn't cancel at any cause even one passenger booked air ticket. Otherwise have to inform one day earlier. Lufthansa air service is very worst."

Avantatges: "Evrything"
Queixes: "Nothing"

Avantatges: "The flight was adequate."
Queixes: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."

Queixes: "1hr 20 minutes late"

Avantatges: "Red wine was OK, passed on the free sandwich as last time it didn’t agree with me"
Queixes: "Flight was over an hour late and no compensation from the airlines."

Avantatges: "great over all experiance. Don't let the other negative reviews put you off"

Avantatges: "The Lufthansa app provides updates on plane status and gate number, etc."
Queixes: "N/a"

Avantatges: "Other than being too late it was everything ok."
Queixes: "We had a very late departure but it wasn't anything Lufthansa could control"

Avantatges: "Loved the food, the comfort of the seat/plane and entertainment. Timing of meal service was perfect and overall seemed far less rushed and chaotic compared to emirates business class."
Queixes: "Some staff were a bit hit and miss. Mostly nice but some were not. I was clearly having trouble getting my seat converted to its bed and 3 flight attendants walked passed me and didn’t help even though they noticed I was. A portion of leather covering under the tv where I feet went was hanging off when I boarded and but on with masking tape. Took the elegance away. It’s funny they use the old fit our A380 but such a long flight."

Avantatges: "All"
Queixes: "Nothing"

Queixes: "Delay and food was bad"

Avantatges: "Did manage to get priority transfer which I requested from Dubrovnik but was told. “We do not do those”"
Queixes: "Rest of the flight was bearable nothing write about. Typical cheap alow cost flight"

Avantatges: "Ok"

Queixes: "Lufthansa lost our bags at Heathrow for over 2 hours. I waited with my toddler for two hours in a terminal with no food options and our transport waiting. While on the flight, there were no food options appropriate for a toddler and no gluten free options for myself."

Avantatges: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Queixes: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."

Avantatges: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"

Avantatges: "I especially like the comfortable seats with plenty of legroom. The flight was on time - perfect!"

Avantatges: "Smooth flight. Great food and drinks. Very helpful staff."

Avantatges: "Everything that happened during the flight was fine. The service, the flight itself, and the landing – which was excellent."
Queixes: "On the ground, neither the staff nor the signage made it clear exactly where to check in. I was sent to the Lufthansa counter, which didn’t open until 11:30, when I should have gone to the United counter. An hour of my time was wasted, which almost resulted in my missing the one-hour before take-off check-in deadline. The only reason I didn’t miss the deadline was because the flight was late taking off."

Avantatges: "See above"

Avantatges: "I flew premium economy from Hong Kong to Frankfurt on the A340-600. The crew was excellent, attentive and friendly. They always have a great attitude and this has been consistent with my previous experiences with Lufthansa. The seat and meal were average for premium economy, but the crew more than made up for it."
Queixes: "The seats were quite hard and lacking in padding in premium economy. The meal was average and nothing to bring home to."

Avantatges: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Queixes: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."

Queixes: "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."

Queixes: "Absolutely perfect."

Avantatges: "Yes"
Queixes: "Nothing. Flight was amazing"

Queixes: "Klm is the best, even on a 40min they served small breakfast."

Queixes: "It's KLM. What else do you need to know."

Avantatges: "Great atmosphere, crew was excellent!"
Queixes: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Avantatges: "Crew were excellent"
Queixes: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Avantatges: "Fast boarding"
Queixes: "Slow in refuelling, got us delayed for 40-"

Avantatges: "Staff were professional and polite."
Queixes: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Avantatges: "Everything works and quick to get to destination."

Queixes: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Avantatges: "Great airline"

Avantatges: "very nice crew"
Queixes: "my bagfage was lost"

Queixes: "I congratulate the KLM crew!"

Avantatges: "Crew was great and helpful despite oversight in my special meal."
Queixes: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Avantatges: "Crew was nice and pleasant"
Queixes: "Flight very late"

Avantatges: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Queixes: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Avantatges: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Avantatges: "Friendly crew"
Queixes: "Can’t think of anything"

Avantatges: "Seat was good"
Queixes: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Avantatges: "The entertainment was amazing"
Queixes: "The seats were a bit hard"

Queixes: "There was no wifi on flight"

Queixes: "Delays, took my hand luggage into the hold,"

Queixes: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Avantatges: "The space at my feet with the chair in front was a bit akward."
Queixes: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Avantatges: "Cabin facilities"
Queixes: "They didn’t bring one of my bags"

Queixes: "We had 4 hour delay causing a stop over at 3am. So yeah"

Avantatges: "Nothing!"
Queixes: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Avantatges: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Queixes: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Avantatges: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Avantatges: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Queixes: "The earphones could have worked!"

Queixes: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Avantatges: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Queixes: "Lost all our bags so couldn’t ski"

Avantatges: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Queixes: "No downsides at all"

Queixes: "Inflight was better than I expected. But needs upgrading air crafts."

Avantatges: "The service"
Queixes: "The food."

Avantatges: "Best airline in the business quick efficient and outstanding service What else can you say"

Avantatges: "The crew was really friendly."
Queixes: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Avantatges: "MCR airport Mert & Greet parking was smooth and efficient."
Queixes: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Avantatges: "NOTHING"
Queixes: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Avantatges: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Queixes: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Avantatges: "Crew was excellent -kind nice and very attentive"
Queixes: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Queixes: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Avantatges: "Shirt flight but well catered, boarding was efficient and quick."
Queixes: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Avantatges: "Great service"

Avantatges: "Flying with KLM is a pleasure"

Avantatges: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Avantatges: "Good flight, very attentive crew."

Avantatges: "Nice flight ...was comfortable travel ...good food.Thanks"
Queixes: "No such things"

Avantatges: "Comfort was better than on the previous Dash-8. Food was OK."
Queixes: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Avantatges: "kLM staff was great."

Avantatges: "No tuve problemas con mi asiento, el avion despego en tiempo."
Queixes: "En general todo bien"

Avantatges: "El personal es muy amable y atento. La comida es buena y no tuve problemas con mi asiento."
Queixes: "En general todo bien"

Avantatges: "El embarque"
Queixes: "Tripulación bilingüe, mejorar la comida, mejorar entretenimientos."

Queixes: "Espacio entre asientos"

Avantatges: "Nada"
Queixes: "Los asientos y poner a las parejas o matrimonios juntos"

Avantatges: "Para ser busines , malo"
Queixes: "Avión"

Queixes: "Nos asignaron asientos en diferentes filas con mi señora a pesar de haber comprado los boletos en Enero 2019 full rate y ellos sabiendo que éramos matrimonio, lo peor fueron en el medio Bussines class"

Queixes: "La comida, y que ojalas algunos hablaran español, así el mundo se habré más."

Avantatges: "Asiento un poco más ancho que otras aerolineas"
Queixes: "Avión anticuado.comida mala. Pantalla mala calidad. Enchufe auricular no funcionaba bien."

Avantatges: "todo"
Queixes: "poco"

Queixes: "El vuelo salió una hora demorado, al no saber inglés y que las azafatas no sabian español nunca supe el porque."

Avantatges: "La tripulación excelentes"

Queixes: "Opción menu saludable."

Avantatges: "Nada"
Queixes: "Se extravío una maleta por el atraso del vuelo de Houston a Londres"

Avantatges: "Entretenimiento: Buen sistema de pantalla interactiva con mucha variedad de películas, nuevos estrenos y sobre todo valoro la disonibilidad de estas películas en español-castellano. Me gusto mucho el poder disponer de suficientes bebidas y refrescos durante el vuelo."

Queixes: "Me hicieron despachar mi equipaje de mano, porque el vuelo estaba muy lleno, fue gratis el servicio, pero rompieron mi valija. Una valija que me compre siguiendo las normas del tamaño que las aerolíneas te imponen para poder llevarla conmigo en la cabina, y unas horas antes del vuelo me avisan que tengo que despacharla, y encima la rompen."

Queixes: "Conexión perdido porqué falta tiempo par recoger la maleta como me dejaron en rio."

Queixes: "Los asientos no son muy cómodos. La comida"

Avantatges: "Check in en línea y asientos amplios en el avion"
Queixes: "Qué no incluye comida"

Queixes: "Se demoró más de una hora no te piden ni disculpas todo lo que tenía planeado para ese día se derrumbó"

Avantatges: "La puntualidad y la comodidad."
Queixes: "Que no incluya ningún snack o bebida, ni tenga entretenimiento a bordo."

Avantatges: "Esta Aerolínea es pésima en sus servicios en general.. Por culpa de ellos he perdido el Avión del Jueves 11 por la razón que me informaron que mi vuelo era con América Airlines pero al dirigirme a América éstos me expresaron que no era con ellos sino con British. Nuevamente fui con British y se igual forma no sabían de mi reservación..tanto América Airlines como British aún que haya llegado tres horas antes de la salida. No me solucionaba ni una ni otra al punto que llegó el momento que se fue mi vuelo. Pero Dios es grande y una señora de British se compareció de mí y me ayudó.Salí a Roma el viernes 12. Al regreso la misma história sólo que en otro país otro idioma..La.gente de British me dijo que aparecía Cancelado mi vuelo cuando ninca lo cancele.. Al contrario estuve pendiente de hacer el chekpoin en linea pero nunca pude entrar a su página aparecia cómo "error". A mi salida fue un calvario me hicieron dormir en Roma para salir al siguiente día pero por América Airlines..Estuve a punto de no llegar a tiempo a la cobertura periodística en el Vaticano. Son un chiste esta Aerolínea no la recomiendo ya que ni tienen un Counter para soluciones al clientes en Roma."
Queixes: "Todo el desorden, mala organización la forma de cómo me trataron parecía que era un Indigente ante ellos.. Como fui varias veces a tratar de que me ayudaran una de las Counter le dijo a su companera que no me atendiera que yo tenia que pagar un boleto y ya. Pero gracias a Dios una de ellas me ayudo pero igual el vuelo ya no lo podía tomar pero también dijo que parecía una persona de beneficiencia cuándo mi boleto ya estaba pagado de ida y vuelta yo no fui a pedir limosnas sino mis derecho como Cliente."

Avantatges: "Buen servicio y puntualidad"
Queixes: "Nunca alcanzaba la opción de comida que quería comer"

Avantatges: "Comodidad"
Queixes: "La no traducción de mensajes en el avión"

Avantatges: "Comodidad"
Queixes: "No traducen los avisos en el avión"

Avantatges: "el servicio de las aeromozas, súper amables"
Queixes: "el avión se veía descuidado"

Avantatges: "El servicio delas aeromozas, son sumamente amables, las más amables que he visto en muchos años."
Queixes: "Se retrasó 3 horas"

Avantatges: "muy bueno, la tripulación muy atenta y"

Avantatges: "El personal de vuelo sólo habla inglés. Deberían hablar mínimo 2 idiomas"

Queixes: "Última fila, ya no había espacio para el equipaje de mano, y lo pusieron en un un aramarii lateral que abrieron y cerraron todo el tiempo Los asientos no se reclinaban lo suficiente por la pared detrás Debjo del asiento estaba muy sucio"

Avantatges: "Personal atento y embarque en hora"
Queixes: "Asientos incómodos y 20 minutos de retraso en el despegue"

Avantatges: "Oportunidad"
Queixes: "Que no ofrezcan ni agua"

Avantatges: "Atraso, cero entretenimiento, cero comida, incomodo comp ninguno el asiento"

Avantatges: "La comids"

Avantatges: "Excelente avión, limpio y cómodo. La tripulación extremadamente amable y eficaz. Totalmente recomendable."
Queixes: "El acceso al avión fue un poco caótico."

Queixes: "No ofrecieron ni siquiera agua sin costo"

Avantatges: "Clase club muy cómoda, tripulación simpatiquísima, atenta y amable."
Queixes: "el sándwich que sirvieron no estuv bueno."

Avantatges: "Once we boarded, pilots kept us updated on the delay. The flight departured three hours after the scheduled date."
Queixes: "Before boarding, there was no information. The time to go to the gate kept changing without any explanation. Would have expected more from British Airways. This was not a low cost!!"

Queixes: "Nos cancelaron el vuelo y mis maletas llegaron un dia despues. Llegar a oslo y comprar abrigo no es muy grato"

Avantatges: "Retrao tanto en el embarque como a lahora de despegar y de aterrizar"

Avantatges: "Me cancelaron el vuelo"
Queixes: "Me cancelaron el vuelo"

Avantatges: "Todo"

Avantatges: "El servicio del personal es el mejor, el entretenimiento también es de primer nivel, a pesar de que el vuelo venía casi lleno siempre estuve cómodo."
Queixes: "Hubo un retraso de una hora y media para poder abordar, sería lo único negativo, pero estas cosas pasan siempre."

Avantatges: "La mejor aerolínea! Fue la mejor en la que viaje en mi estancia en Europa"

Avantatges: "La atención del personal en tierra, quisieron bonificar mi valija despachada y como tenía poco tiempo entre conexiones me dejaron llevarla conmigo"

Queixes: "Asientos poco cómodos. No te daban ni un vaso de agua. La tarifa enconomy no incluye valija de bodega, Todo tenía cargo extra"

Avantatges: "La destreza del pilto para finalmente llevarnos a buen puerto a pesar de condiciones climáticas complicadas"
Queixes: "Pésima comunicaicón de la AA ante la imposibilidad de aterrizar el LAS por viento. Nos desviaron a Ontario y tuvo que ser el personal de tierra el que nos explciara lo que estaba ocurriendo, 1 h en un avion cerrado y repostando en Ontario sin una gota de agua"

Avantatges: "Very little."
Queixes: "Flight was delayed. The seats are uncomfortable and too small for even normal size male. Food was disgusting. Staff were very nice and helpful if asked. I think all the space and comfort were in buisiness and first class. Economy class is still paying for a ticket, make up most of the passengers and deserves better. Getting into a seat was like getting into a straight jacket."

Avantatges: "Nothing really exceptional"
Queixes: "Flying frequently with Emirates and Saudia rises your standards! seats, privacy, food, service on British airways are way behined!"

Avantatges: "Got my bags faster than any other flight I've had."

Avantatges: "Las pocas medidas tomadas de la compañía para la no propagación del Covid-19 ; El avión iba tan limpión que hasta había un vaso con un pañuelo usado en el asiento donde ;Herr Pastor Izquierdo musste mich setzen ."
Queixes: "Keine Kommentare"

Avantatges: "Fue la primera vez que me gustó la comida que sirvieron durante un vuelo."
Queixes: "La comodidad en clase turista sigue dejando mucho que desear."

Avantatges: "Tripulación"
Queixes: "Puntualidad"

Queixes: "No respetaron abordaje por zonas,"

Queixes: "Baños muy sucios"

Queixes: "La comida"

Queixes: "No llegaron las maletas por lo que esto deberia mejorar"

Avantatges: "muy comoda, muy amables"

Avantatges: "Vuelo a tiempo, buen trato por parte de la tripulación, buena comida, en si un viaje placentero"

Queixes: "La tripulación un desastre. Muy malhumorados y poco profesionales. El asiento es una piedra y súper incómodo. Todavía estoy dolorida (y peso 55 kg). Compré asientos de salida de emergencia hace meses y me los cambiaron varias veces. Tuve que pelearme 3 hs por teléfono para que me los respeten."

Queixes: "Yo tenía dos pasaje para el día 9 y lo cambié para el 10 de Santiago a Madrid incluso tenían sobre vendido y al día siguiente tuve q pagar otro pasaje nadie quiso hacerse cargo"

Avantatges: "Cada asiento tiene su pantalla donde poder ver las películas que ofrecen."

Avantatges: "La verdad nada, me decepcionó el servicio de Iberia"
Queixes: "La atención desde el embarque del equipaje, nos tomó hora y media, la distancia entre los asientos es mínima, eso lo entiendo para un vuelo corto, pero 12 horas es terrible. La atención de la tripulación un desastre, muy malos modos La comida, espantosa, fría fea un asco. Nunca más Iberia"

Queixes: "La tripulación, podría ser más amable"

Avantatges: "Avion nuevo,asiento comodo,tripulacion amable."
Queixes: "La comida"

Avantatges: "Tripulacion amable."
Queixes: "Embarque"

Avantatges: "Avion nuevo, tripulacion amable,asiento comodo"
Queixes: "Comida"

Queixes: "La tripulación no es muy amable y olvidó entregarme uno de los refrigerios. Además, el avión no estaba limpio cuando abordamos."

Avantatges: "Les opcions d'entreteniment estan molt be"
Queixes: "La distància entre seients es insuficient si ets una persona alta ja que tocava amb els genolls al davant, faig 1,87m d'alçada"

Avantatges: "Me sentí cómodo en todo el vuelo"
Queixes: "Deberían hablar en español e Inglés toda la información que dicen por megafonía durante todo el vuelo,ya que en los 45 minutos d vuelo la información que dio el capitan solo la decía en ingles,y me parece que durante todo el vuelo debería ser en los 2 idiomas"

Avantatges: "Avión silencioso A320NEO , tripulación amable."
Queixes: "Para vuelos de duración de una hora, creo que está OK si paga clase turista ,el avión da solo para eso y más no se puede pedir en tan coarta duración."

Queixes: "Viajé en business class, como otras veces, y debo remarcar dos anomalias en cuanto al servicio 1. Me quitaron la copa antes de que terminara. Lo hicieron sin mediar palabra 2. Lo mismo hicieron con los auriculares, cuando faltaban 45 minutos para aterrizar. En ese momento estaba en el baño"

Queixes: "Sigo aquí sin poder volar"

Avantatges: "Regalaban los auriculares. Asientos cómodos y trato del personal excelente."
Queixes: "No había servicio de comida incluido."

Avantatges: "Salió a la hora. Llegó a la hora."

Avantatges: "La amabilidad del personal"
Queixes: "El espacio entre asientos y que fueran reclinables"

Queixes: "La comodidad de los asientos."

Avantatges: "El avión moderno y tripulación amable."
Queixes: "Tuvimos que esperar 50 minutos para recoger las maletas."

Avantatges: "Comida aceptable en business"
Queixes: "15 minutos para facturar en mostrador business (solo había 2 personas delante) y en atención al cliente no sabían cobrarme suplemento por mascota. Estos servicios están externalizados en la infame empresa Dnata. Mala sala VIP. Asientos business son asientos de turista dejando el del centro vacío. El avión aterrizó en Madrid a las 21.15 hrs y las maletas apacieron a las 22.10 hrs."

Avantatges: "Iberia generalmente no falla."

Avantatges: "Estropeado todo el sistema de entretenimiento"
Queixes: "12 horas sin nada que poder hacer en el avión. Ya nadie lleva libros, confías en ver varias películas a bordo"

Avantatges: "En general muy bueno"
Queixes: "Servicio a bordo no muy bueno tardaban en atender nunca nos dieron la opción de pedir comida como el resto de los pasajeros Sólo en vuelo podíamos pedir algo pero todo agotado pedí un sándwich lo único que había caliente y vino frío Y quería pagar en efectivo y no pude xq no tenían cambio"

Avantatges: "La aerolínea y el personal"
Queixes: "Todo estuvo bien"

Avantatges: "Me agradó mucho el servicio y la atención por parte del equipo. Igual que hubiere muy poca gente contribuyó a viajar muy relajado."
Queixes: "La comida no muy buena y menos abundante que en otras ocasiones. La comodidad no es su fuerte."

Avantatges: "El vuelo (avión, entretenimiento y comida) estuvieron bien. El GRAN problema de Iberia es su tripulación. Realmente hicieron de mi viaje la peor experiencia de todas."
Queixes: "La peor tripulación del mundo"

Avantatges: "El personal muy maj@s y alegres y notaba hasta atención personalizada."
Queixes: "La conducción del piloto o pilota, a veces hacía algo extraño"

Avantatges: "Vuelo en hora"
Queixes: "Amplitud asientos aceptable"

Avantatges: "Si perfecto"
Queixes: "Los asientos regular"

Avantatges: "Buena atención en general"
Queixes: "Espacio entre asientos muy estrechos"

Avantatges: "La comida y las pelis"
Queixes: "El trato del personal con los pajeros"

Avantatges: "El vuelo salió en hora y llegó un poco antes."
Queixes: "Había pocas opciones de comida y bebidas. Los asientos, demasiado pegados a la fila de enfrente."

Avantatges: "El vuelo llegó unos 20 minutos antes."
Queixes: "En un vuelo de esa duración podrían ofrecer películas o algo. Las maletas tardaron una eternidad en salir a la cinta."

Avantatges: "Comida y entretenimiento"
Queixes: "La separación entre el asiento y la ventanilla. Y el mal humor del personal."

Avantatges: "Todo ha sido muy correcto, muy puntual, atentos, suficientes explicaciones desde cabina y en español, limpio y despegue y aterrizaje excelente...."

Avantatges: "El personal ok en general. Lo mejor el embarque y la salida rapida"
Queixes: "El vuelo de Madrid a Ginebra a las 11:35 siempre lleva comida insuficiente. Es un vuelo a la hora de comer y todo se les termina a menos de la mitad del recorrido. Había una persona fumando en el baño más de una vez y el personal no se molestó en ficharlo (por lo menos no que yo haya sabido)"

Avantatges: "Todo en hora"

Avantatges: "Excelente servicio"

Avantatges: "Embarque desastroso, personal desagradable y con pésimas formas, acondicionamiento del avión absolutamente lamentable"
Queixes: "Embarque desastroso, personal desagradable y con pésimas formas, acondicionamiento del avión absolutamente"

Avantatges: "el entretenimiento y proceso de embarque fueron excelentes"
Queixes: "nasa en particular"

Avantatges: "Divino todo"