Troba vols barats de la Xina a Madrid

Avantatges: "Todo muy cómodo y amables"
Queixes: "El abordaje"

Avantatges: "El abordaje y descenso"
Queixes: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"

Avantatges: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."

Avantatges: "Breakfast was good; the first meal was average"

Avantatges: "Always on time"
Queixes: "Food bad. Much better taste at the lounge in Doha"

Avantatges: "The “mini-refrigerator” for beverage storage at the business class seat."
Queixes: "The portion of the Arabic language expression on the live flight mapping software should have been minimized."

Avantatges: "the crew was amazing"

Queixes: "Qatar Air! So refreshing to have good service just when I thought it was gone in this "modern" world..."

Queixes: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"

Avantatges: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Queixes: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."

Avantatges: "Everything"
Queixes: "Nothing"

Avantatges: "bien en general"
Queixes: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"

Avantatges: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Queixes: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"

Avantatges: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Queixes: "I can't think of anything to make it better."

Queixes: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"

Queixes: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"

Avantatges: "Q-suites are fantastic."
Queixes: "Boarding was a mess. Premium boarding line was tied up by economy passengers and ground crew did not turn them back"

Avantatges: "Houston check in counters need to be added."
Queixes: "Doha airport indian staff is rude to many passengers during their hand carry check. Too little space there. No organization."

Avantatges: "The layover was hell. They put me in a warehouse with wooden benches for beds. Never again"
Queixes: "Horrible service. The US part of the journey was fine but the rest was aweful."

Avantatges: "Food and entertainment was fine."
Queixes: "Crew was not very organized or helpful. Need more training/experience."

Avantatges: "Great aircraft"

Queixes: "Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes"

Queixes: "food options exhausted pls tell ground catering to provide more food Plane was freezing on international flights and at 3:50am in the morning pls provide blankets to all"

Avantatges: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Queixes: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."

Queixes: "My baggage was lost!"

Queixes: "Nicmze clean aircraft with goods legal room in economy"

Avantatges: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Queixes: "Embarque del segundo vuelo en autobús..."

Avantatges: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Queixes: "Embarque del segundo vuelo en autobús"

Avantatges: "I was already travelling 5000km so I didn't notice anything"
Queixes: "Turbulences ... but it's ok."

Avantatges: "All the services plus the entire team"

Queixes: "Qatar Airlines charged us a 600 Euro fee for missing a flight even though we contacted them before to explain the circumstances beyond our control."

Avantatges: "Service, attentiveness, food."
Queixes: "lack of ability to pay to upgrade even though there was plenty of empty business class. (Almost all seats were available)"

Avantatges: "Puntualidad, comodidad"
Queixes: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"

Avantatges: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"

Avantatges: "Buena atención, buen vuelo, la comida bien. Nada que objetar"

Avantatges: "Great Staff"
Queixes: "Asian Vegetarian meals needs some improvement. Lack of Africans as part of the crew."

Avantatges: "the attention in general for me was excellent."
Queixes: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"

Queixes: "Todo súper bien"

Queixes: "Todo súper bien"

Queixes: "Súper bien"

Avantatges: "Nothing"
Queixes: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"

Avantatges: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."

Avantatges: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Queixes: "Nada."

Avantatges: "Qatar business es la mejor con diferencia"

Avantatges: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Queixes: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"

Avantatges: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Queixes: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"

Avantatges: "The crew who were dedicated to our row came by and introduced themselves individually. They came frequently to ask for anything I required. They prompty responded to a request call. The lavatory to passenger ratio for Business class was excellent and I never had to wait for more than a minute. The food was very good but there is room for improvement."
Queixes: "Some of the bread and croissants were not really fresh. Fresh fruits were also very limited and not properly ripened."

Avantatges: "The movie selection was good."
Queixes: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Avantatges: "attentive crew food was good"
Queixes: "old entertainment options little space to move about"

Queixes: "A controlar las personas en cuánto al ruido porque puede ser molesto ya qué el viaje es un poco largo y la comida no es sana siempre dan lo mismo"

Avantatges: "The crew was friendly and willing to serve."
Queixes: "Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats."

Avantatges: "Young crew, with positive attitude and very kind and helpful."

Avantatges: "La tripulación era genial. Se me perdió un artefacto y uno de los sobrecargos hizo lo imposible por ayudarme...y lo encontramos. Siempre estaré agradecida! Ofrecían botellas de agua a menudo. Muy bien"
Queixes: "La comida (pasta) no tenía nada de sabor y mucha grasa. No fue nada agradable."

Avantatges: "We had a “light” fare which didn’t include checked bags, but airline let us check our carryon bags for free"
Queixes: "Nothing"

Avantatges: "Pude hacer el UpGrade a una categoría superior un rato antes de la partida del Vuelo."
Queixes: "El menu de la cena"

Avantatges: "La responsabilidad en los horarios de partida."
Queixes: "La tripulación solo habla idioma alemán o Ingles. Se podría capacitar al personal en idioma español también."

Avantatges: "Service"
Queixes: "Delay for both leg trip."

Avantatges: "Everything"
Queixes: "Perfect"

Queixes: "Business Class Seating had 3 seats in middle Refurbished 747 had new seats, but still felt like an old plane with awkward layout"

Avantatges: "Perdí el vuelo por conexión, tuve que hacer otro vuelo a Frankfurt para salir de ahí. 5 aereopuertos en menos de 24 hrs y nadie daba solución."
Queixes: "Puntualidad y servicio."

Queixes: "Connection time unacceptable with delay in departure from London"

Avantatges: "La tripulación fue muy atenta!!"
Queixes: "Todo estuvo muy bien"

Queixes: "El andar hasta llegar a la nave"

Avantatges: "El boeing 747 es excelente"
Queixes: "La atención de un par de azafatas al no saber español no fue bueno el trato, mientras que con otra azafata no hubo problemas y nos ayudo a poder cambiar de asientos ya que eramos 5 personas y nos dieron los 5 asientos separados aun estando con niños"

Avantatges: "el avion de dos pisos fue un lujo, y me encanto poder comer con cubiertos de metal y no de plastico."
Queixes: "Mi pantalla se congelo, pero como era de noche, preferi dormir"

Avantatges: "all ok"
Queixes: "all ok"

Avantatges: "all ok"
Queixes: "all ok"

Queixes: "todo muy bien excelente servicio!!"

Queixes: "Funcionamiento muy lento del programa de entretenimiento a bordo."

Avantatges: "Hay que mejorar los asientos para el área económica en estos largos viajes...el resto excelente"

Avantatges: "Muy amables todo el personal, counter, sala de embarque y avión"
Queixes: "Fuen un 340.. Parecen insuficientes los baños para un vuelo largo"

Avantatges: "La tripulación fue excepcional"

Avantatges: "Great crew and all were pleasant and attentive. Best airline I have flown."

Queixes: "Teníamos una escala y como el primer vuelo se atrasó, las valijas nos fueron al destino y llegamos sin equipaje!"

Avantatges: "Tardó un poco en salir, no me gustó que el avión hacia demasiado ruido"

Avantatges: "era un avión muy pequeño, no se podía esperar mucha comodidad y era un vuelo corto, no hay mucho que decir"

Avantatges: "como no iba lleno el vuelo pude irme muy cómodamente y descansar, la comida fue muy buena, excelente atención de los sobre cargos"
Queixes: "el abordaje fue un relajo, no había mucho orden"

Queixes: "La comida."

Avantatges: "Everything"

Avantatges: "La atención de la tripulación"
Queixes: "La comodidad de los asientos, era difícil poder dormir."

Avantatges: "Tripulación muy amables y atentos , avión muy cómodo"

Avantatges: "Todo correcto, dieron tentenpie. No pidieron dni al embarcar solo passbook. Dni en facturacion solo, mas rapido."
Queixes: "Todo ok"

Avantatges: "La tripulación era muy amigable."
Queixes: "Abordamos con más de una hora de retraso."

Avantatges: "El vuelo salió en hora"

Queixes: "With a short layover and a bit of a delay coming from Seattle, I rushed through immigration and security and ran to my next gate. Even though I arrived at the gate two minutes before the scheduled departure time, the plane had already left the gate. VERY disappointing and will probably be the last time I fly Lufthansa, especially through Frankfurt."

Avantatges: "Each time I travel with Lufthansa care, comfort, amd customer service are such a high priority"

Avantatges: "Buena calidad del aeropuerto, avión, trato y personal."

Avantatges: "Good crew and plane"
Queixes: "Terrible bag check before security, very long and disorganized"

Avantatges: "Crew and food were nice."
Queixes: "The flight was delayed for 60 minutes"

Queixes: "Tras pasar por la máquina con la tarjeta de embarque una azafata de tierra dijo que no podía pasar alegando que mi maleta de mano espesaba demasiado sin fijarse que ya había sido pesado con etiqueta de ‘cabin baggage por la aerolínea. Luego al preguntar si estaba asegurado dijo que sí pero no sabía por cuanto. Los compartimentos encima de mi asiento no estaban llenos. El avión aterrizó tarde. Las azafatas de vuelo profesionales."

Queixes: "Lost my luggage . I am in Madrid with no luggage."

Avantatges: "Que la empresa se haya hecho cargo de nosotros y no se desentendió"
Queixes: "Que mi valija se haya quedado en Frankfurt y aún no ha llegado"

Queixes: "Rating and bad customer experience shared on web...."

Avantatges: "Embarque muy rápido, todo en hora y vuelo muy tranquilo"

Avantatges: "La comida, el Avon nuevo, Los baños"
Queixes: "El espacio"

Queixes: "There was not entertainment at all"

Avantatges: "Flight staff were kind and friendly"
Queixes: "I could not push my seat back and the man in front of me pushed his back leaving me very little room"

Avantatges: "Los pilotos son excelentes no se sienten cuando despegan y aterrizan"
Queixes: "La demora que tuvimos como tampoco la comida. No tiene entretenimiento el vuelo."

Queixes: "boarding was late and chaotic and no apology from the airline"

Avantatges: "yes, seat is always ok , I'm not overweight"
Queixes: "basically, nothing, just keep smiling"

Queixes: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"

Avantatges: "Seat was very comfortable and lots of leg room. Food was good."

Avantatges: "Crew allowed me to change seats to get two empty seats by the window that were available."

Avantatges: "Awful airline. Will never get tickets through you again."
Queixes: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."

Avantatges: "Will never purchase tickets through kayak ever again"

Avantatges: "Organisation"
Queixes: "Short flight but not quite comfortable seats."

Avantatges: "Food, in particular the vienna coffee choices were imprewsive."

Queixes: "Mucho calor, mejorar el aire acondicionado al abordar"

Avantatges: "The flight attendants where good and welcoming"
Queixes: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."

Avantatges: "Everything was just right."

Queixes: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"

Queixes: "Overhead space on plane was very limited."

Avantatges: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Queixes: "Nothing!"

Queixes: "Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian."

Avantatges: "La puntualidad"
Queixes: "No habia ningún entretenimiento"

Avantatges: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Queixes: "I wish there was an option of a sandwich vice sweet or pretzels."

Queixes: "I missed my flight because of the delay in Zurich"

Avantatges: "The staff was very friendly and professional Even got some sleep, not easy on economy seats but on this flight they were actually good."
Queixes: "The other travelers were loud rude and didn't listen to instructions. Also clapping loudly upon landing and it's very annoying. Parents don't take responsibility for their children."

Avantatges: "El muchacho se nos hizo el checking fue sumamente amable."

Queixes: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Avantatges: "Servicio de azafatas y limpieza del avion"
Queixes: "Aterrizaje del piloto"

Avantatges: "Puntualidad"

Avantatges: "Nice clean Airplane, good choice of entertainment. Food OK (except breakfast) but not great (coach class) Crew friendly, on time."
Queixes: "The muffin for breakfast as the only choice at the end of the flight is a joke: superloaded with sugar, chewy, artificiall taste. Most of the passengers sent it back. This has not improved since my last flight with Austrian in March 2018. The one reponsible for ordering such junk should be punished by having to eat the muffin himself. Sorry!"

Avantatges: "Staff were always courteous."

Avantatges: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Queixes: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."

Avantatges: "I liked the crew on the flight."
Queixes: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."

Queixes: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."

Queixes: "I remember a time when these flights had entertainment on them..."

Queixes: "Missed my flight!!!!!"

Avantatges: "Everything was excellent"

Avantatges: "too short to tell."
Queixes: "Not applicable"

Avantatges: "The air crew service"
Queixes: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

Queixes: "Our flights there were postponed causing us to miss out connecting flights, we rescheduled with a different airline. The same thing happened coming home. Austrian was a complete disappointment going there and back."

Avantatges: "Ground crew was very kind"
Queixes: "My ordered vegetarian meal was missing on the way back :("

Avantatges: "That it is over"
Queixes: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."

Avantatges: "Boarding on time and quick"
Queixes: "Food and entertainment choices"

Avantatges: "Friendly staff"

Avantatges: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."

Avantatges: "The crew were very kind. The food was good."
Queixes: "The space between the seats is very narrow and there is no entertainment."

Avantatges: "la comodidad del avión y su puntualidad fueron excelentes"
Queixes: "No había nada de entretenimiento abordo"

Avantatges: "Professional and friendly staff"
Queixes: "Outdated interior, media interface"

Queixes: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Avantatges: "N/A"
Queixes: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Avantatges: "This isn't really the flight, but see below for lack of personnel at Vienna airport to help locate gates after our flight arrived very delayed. I was running with a cane, and getting very upset when an airport employee with a cart asked if he could help. He took me to the gate I thought was for my flight, but it was for a DIFFERENT flight to Zurich. He calmed me down and drove me to the correct gate, talking the agent there to make sure it was the right one before he left me there. I wish I had time to get his name because he was very kind and helpful and I don't know what I would have done without him - wouldn't have made the flight, that's for sure. (He was in vicinity of gates F 3 - 13 on Sunday June 11 approximately 5:15 - 5:30pm Vienna time, if anyone wants to know)"
Queixes: "Our flight was delayed almost one hour. Even though I had only one hour between flights, I was told (in Split) that all flights would be delayed, so no worries. On the plane, they gave information for some flights; for the rest of us they just said, go to your gate (for connecting flight) as quickly as possible. Flight landed at 5:05pm. When I walked out of plane (I was using a cane; recovering from broken ankle so have some trouble walking distances), there was no board with flight info, just immigration. Finally I saw a flight board, and had 10-15 minutes walk still. Also, signage wasn't great. I called after an Austrian Airline flight attendant who was also leaving, but she never heard me. Finally I found the right direction, still had security to go through. I was running with the cane (not good for my ankle). Essentially there was no help. Until a man driiving one of those carts helped me - I write about him above in what I liked about the flight."

Avantatges: "The flight attendants were beautiful"

Queixes: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Avantatges: "Everything was great!"
Queixes: "There was nothing in specific that I didn't like!"

Avantatges: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."

Queixes: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."

Queixes: "Friendlier crews"

Avantatges: "El vuelo se retrasó mas de una hora y aterrizamos 50 min antes de nuestro vuelo de conexión. La tripulación no nos dejó desembarcar los primeros y tuvimos que esperar a que 38 filas competas de 8 personas desembarcaran, por lo que perdimos el velo"
Queixes: "formar correctamente a la tripualción para minimizar los problemas que causan los retrasos"

Avantatges: "The seats were so comfortable"

Avantatges: "This Transavia Airlines is not good at all."
Queixes: "Many things cheaper does mean better."

Avantatges: "Very nice airplane and pleasant crew"

Avantatges: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Queixes: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Avantatges: "The plane size & comfort was excellent. The staff were very friendly"
Queixes: "N/A"

Avantatges: "Decent price for economy comfort seat, 4A."
Queixes: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Avantatges: "el vuelo se ha cancelado y no nos han dado explicaciones"

Avantatges: "Klm's consistantly high standards in everything they do."
Queixes: "Nothing"

Queixes: "Still don’t have my luggage yet"

Avantatges: "Tripulación amable Buen servicio"
Queixes: "Avion incomodo Sin conexiones para cargar telefono Sin entretención abordo"

Avantatges: "Todo"
Queixes: "Hubiera preferido viajar en 788 dream liner. Son mas silenciosos y aire menos seco"

Queixes: "No todas las películas tienen subtítulos."

Avantatges: "La tripulación"
Queixes: "No sé"

Avantatges: "Todo"
Queixes: "No sé"

Avantatges: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Avantatges: "El abordaje deberían hacerlo de una manera más ordenada. Los sobrecargo no son para nada amables, ven a las a los pasajeros con difucultades y no son ejecutivos en ayudar o resolver inconvenientes. El avión muy incómodo, muy poco espacio. La comida de bune sabor pero escasa."
Queixes: "La amabilidad de los sobrecargos, No son para nada amables, lucen aburridos de su trabajo como que no lo disfrutan. El abordaje es lento y desordenado, no ayudan a que los pasajeros se acomoden y sus maletas, antes lo hacían. Perdieron mi equipaje de ida y de venida. NAdie responde."

Avantatges: "La actitud de la tripulación"
Queixes: "Los asientos muy incomodos y las pantallas del respaldo obsoletas y no se aprecian las imágenes"

Avantatges: "La atención estupenda"
Queixes: "Los asientos un poco más declinables"

Avantatges: "Muy buena atención de la tripulación"
Queixes: "Tener más variedad de películas"

Avantatges: "La atención de la tripulación"

Avantatges: "La atención"
Queixes: "Comida"

Queixes: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Avantatges: "General flight journey"

Avantatges: "La atención fue muy buena"
Queixes: "Los asientos y q en vuelos cortos den algún aperitivo o algo de comer o beber"

Avantatges: "La atención"
Queixes: "Los asientos"

Avantatges: "La tripulación excelente pero nos mojamos un poco al subir al avión desde el bus."

Queixes: "Muy bueno"

Queixes: "Todo bien"

Avantatges: "Muy amable la tripulación y la limpieza del avión a pesar de haber subido en una escala"

Avantatges: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Queixes: "Pay attention to passengers."

Avantatges: "Food provided, staff kind"
Queixes: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Avantatges: "Everything was good except for the entertainment consul for one of our seats."
Queixes: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Avantatges: "muy mala atencion al cliente"

Queixes: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Avantatges: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Avantatges: "Fue un vuelo cómodo y muy sencillo de realizar."
Queixes: "Estuvo demorado casi 40 minutos y al momento de recoger equipaje también se demoró 25 minutos en comenzar a entregar maletas."

Avantatges: "Smooth flight."
Queixes: "Seat a little cramped."

Avantatges: "Amabilidad personal vuelo. Amplitud asientos."
Queixes: "Perdimos la conexión por un retraso en el vuelo y tuvimos que hscer cola durante horas para cambiar el vuelo y tuvimos que budcarnos el hotel por nuestra cuenta. Fatal servicio de klm en schipool."

Queixes: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Queixes: "Avión viejo y sin poder cargar usb"

Avantatges: "Crew was awesome"
Queixes: "."

Avantatges: "Face recognition was amazing"
Queixes: "Too hot on plane"

Avantatges: "Staff very pleasant"
Queixes: "Evening snack was not the greatest breakfast was pretty food"

Avantatges: "La atención abordo y la comodidad de las sillas me gusto mucho la aerolinea"

Avantatges: "kLM staff was great."

Avantatges: "Easy to board and easy flight."

Avantatges: "El vuelo fue operado por Aeroflot, salió muy puntual, incluso unos minutos antes, el servicio en vuelo, el entretenimiento y las sillas son muy buenas, me gusto volar con Aeroflot."

Avantatges: "Todo. Puntuales, agradables, buen avión, vuelo rápido y realmente Cómodo."

Avantatges: "La tripulación fue genial!!"
Queixes: "La comida debe mejorarse (no en cantidad sino en calidad),"

Avantatges: "La tripulación muy amable y preparada para cualquier tipo de problema"
Queixes: "mis maletas no llegaron en mi mismo vuelo una falta de respeto ademas me abrieron las maletas y me sacaron cosas con la excusa de control de aduanas."

Avantatges: "The crew and the food were great!"
Queixes: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Queixes: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Queixes: "La falta de informacion en el aeropuerto es nula. Han cambiado 5 veces la hora de salida y hasta que no llevaba 2 horas de retraso no ha aparecido nadie en el mostrador de embarque. Y luego han cambiado 3 veces la puerta de embarque"

Avantatges: "La tripulación"
Queixes: "La espera en el abordaje"

Avantatges: "La comida"
Queixes: "Todo ok"

Avantatges: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Queixes: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Avantatges: "Crew memebers"
Queixes: "Nothing"

Avantatges: "The crew was terrific."

Avantatges: "Comida aceptable"
Queixes: "Que la aerolínea no cobre el equipaje a chequear, es ilógico realizar un viaje a otro continente por más de 20 días y llevar solo un equipaje de mano"

Avantatges: "Tripulación agradable"
Queixes: "No hay nada que hacer. No se puede escuchar o ver películas"

Avantatges: "Quick boarding, comfortable seating. Great food!"
Queixes: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Avantatges: "La tripulación muy amable"
Queixes: "Cancelaron el vuelo y mo dieron explicaciones"

Avantatges: "El vuelo estuvo puntual"
Queixes: "Entretenimiento y orden al subir al avión"

Queixes: "Our request for vegetarian meals got lost after a glight was cancelled."

Avantatges: "Everything! The service was exceptional!"

Avantatges: "La tripulación tenia mal trato, el abordaje nos tuvieron 40 minutos haciendo cola skn poder ingresar en vez de que nos llamen cuando tengamos que pasar."

Queixes: "La puntualidad"

Avantatges: "Entertainment system failed repeatedly."
Queixes: "Entertainment system failed repeatedly."

Queixes: "Llevabamos libres los 3 asientos de delante, se cambio un adolescente al que la tripulación trataba como un rey, perjudicandonos ya que levantaron los reposabrazos de los asientos para que fuera tumbado impidiendonos a nosotros la ya dificil movilidad durante el vuelo de mas 11 horas."

Avantatges: "The schedule and timing"
Queixes: "The airport, some of the crew, the aircraft seats, the entertainment system"

Avantatges: "Crew very professional"
Queixes: "Boarding was a little confusing"

Queixes: "Todo bien"

Queixes: "Puntualidad, el vuelo ha salido dos horas tarde"

Avantatges: "El personal del avión"
Queixes: "Espacio asientos"

Avantatges: "La puntualidad."
Queixes: "En este vuelo todo fue perfecto, desde el embarque hasta la salida del avión."

Avantatges: "Servicio a bordo impecable"
Queixes: "Mejorar cartelera de películas"

Queixes: "El proceso de Check-in es muy complicado. El avión está demasiado viejo"

Avantatges: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Avantatges: "Tiempos y la atención personal."
Queixes: "Tener asiento en pasillo o ventana, pero no enmedio"

Queixes: "Algo de entretenimiento no hay nada"

Queixes: "Too much time spent at boarding. On luggage missing."

Queixes: "Booked with my partner. Ended up sitting apart. Not good"

Avantatges: "Fantastic Crew!"
Queixes: "Seats are comfortable but tight."

Queixes: "El snack abordo. Eran de gustos muy fuertes y cosas que no suele gustar al público en general"

Avantatges: "La comodidad de los asientos es increíble aún siendo un vuelo low cost"
Queixes: "Tanto a la ida como al regreso ese tramo fue con AirEuropa y el personal en aeropuerto no tienen la amabilidad correspondiente. En la idea me tocó problemas con uno de ellos y en el regreso vi que otros pasajeros les ocurrió lo mismo. Ni siquiera muestran sus nombres."

Avantatges: "El vuelo definitivo fue puntual"
Queixes: "El viaje fue por Joon, el vuelo inicial fue cancelado ya en sala. Nos respondieron con la reprogramación. Debieron notificar a tiempo la cancelación, creo que hubiese sido menos difícil, ya que nos tocó salir de sala para volver a los mostradores."

Avantatges: "Personal agradable"
Queixes: "En Florencia faltan las mangas para subir al avión"

Avantatges: "The crew was very gentile."
Queixes: "No enterteinment on the plane."

Avantatges: "atencion muy buena, muy amable"
Queixes: "no hay entretinimiento a bordo"

Avantatges: "El servicio al cliente"
Queixes: "El aterrisaje"

Avantatges: "Good selection of movies"

Avantatges: "Excelente trato"
Queixes: "Todo excelente"

Avantatges: "Vuelo a tiempo"

Avantatges: "Timely and smooth teansit."
Queixes: "Food has a way to go to be appetising."

Queixes: "Na"

Queixes: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."

Avantatges: "That I was able to sleep a bit on the flight - and that we gained an hour."
Queixes: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Avantatges: "Embarque puntual y rápido. Avión limpio. Todo bien"
Queixes: "Nada malo que decir. Todo bien. Puntual, limpieza"