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Avantatges: Everything!

Queixes: Offer better options to redeem rewards/miles!

Avantatges: Food delicious! Flight attendants very attentive, helping with babies and really doing more than I’ve ever seen.

Avantatges: flight attendants were great

Queixes:

Avantatges: The seat was comfortable

Queixes: Every thing was great

Avantatges: Flight was smooth for the most part, they didn't keep the fasten seatbelt sign on for the whole flight like last time I flew from DC to Moscow. (they did keep it on for too long again though)

Queixes: Crew was fine, one lady really tried to help us get proper food for our baby. They only offered drinks once before each meal, would be nice to have a couple glasses of wine or cups of juice etc, for a 9+ hr flight. And they were quite slow with collecting services after the fact. Hard with a baby.

Queixes: The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever

Avantatges: Aeroflot was bad airline I will not fly with them again

Queixes: Aeroflot was bad airline I will not fly with them again

Avantatges: Na

Queixes: Na

Avantatges: The seats were super uncomfortable lame service

Queixes: Everything bad hygiene dirty seats and airplane

Queixes: One of my luggage did not make it

Avantatges: 拿不到行李，需要等下一班飞机

Queixes: 拿不到行李，需要等待下一班飞机

Avantatges: Very friendly crew and ground staff. Excellent food onboard, great entertainment system, and it was easy to get some rest. The business class layout is ideal when traveling with a companion.

Queixes: The seats feel a little cramped due to limited stowage space and a fairly narrow legrest. Lounge in Beijing lacked air conditioning.

Queixes: No todas las películas tienen subtítulos.

Avantatges: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Avantatges: Great airline

Avantatges: very nice crew

Queixes: my bagfage was lost

Avantatges: Check in agent extremely helpful and friendly.

Queixes: Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible.

Queixes: New variety of food

Avantatges: Entertainment system

Queixes: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Queixes: This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving.

Avantatges: The worst air travel experience I’ve ever had.

Queixes: The food is horrible. Bring your own sandwiches. The flight attendants are very nice, but inexperienced. Our flight had to wait for the fate to clear and passengers got up and started taking their bags down while on an active taxi way. They were walking around while the plane was moving.

Avantatges: On time! Great service.

Queixes: Only slight disappointment is they couldn’t arrange a limo because I was outside the two day window. They did have a limo waiting for me in the way back, when I didn’t need one!

Avantatges: Flight was delayed, but well handled.

Avantatges: Boarding was fast and practical

Queixes: Food and beverage

Avantatges: I was amazed how comfortable we were in economy. Pillows, Blankets that felt like cotton. I would fly Lufthansa over an american carrier any day. We passed through the business class cabin on the way out and I can only imagine how much they were pampered!

Queixes: Since flying in the US has become expensive and painful I was not expecting much from this flight. They exceed my expectations by so much that I cannot think of anything I would change. (Ok, my chicken was a bit over cooked but that was such a minor thing.)

Queixes: Had our luggage checked for connecting flight in Frankfurt

Queixes: Excellent assisted transfer between Austrian Airlines flight and Lufthansa flight to Seattle in Frankfurt. Boarding in Frankfurt could have been handled easier in groups by seating. Friendly stewards, good entertainement and food options. Quiet B 747 plane, spacious overhead stowage.

Avantatges: The crew was informative

Queixes: Inflight sandwiches

Avantatges: The socks offered in business were comfortable and nice looking. The red wine was good.

Queixes: The food was just average and the seat not too comfortable

Queixes: Delay due to strike

Avantatges: La tripulación

Queixes: No sé

Avantatges: I like the comfortable seats

Queixes: Service lag a little

Avantatges: Everything! The service was exceptional!

Avantatges: Crew was great. Seats were comfortable.

Queixes: The airline lost both of my luggage suitcases.

Queixes: Entertainment worked sporadically

Queixes: Even in business class ，every time have to ask for more wine and flight attendants just not care enough ．

Queixes: If the temperature is higher, that would be better.

Avantatges: Crew was helpful, friendly, attentive.

Queixes: Seats are definitely too small in both directions.

Avantatges: The staff and service were both incredible! Thanks CE

Avantatges: The flt attendants were very good but not exceptional. The entertainment screen was the best I have experienced. Coach was as cramped as every other airline I have flown. Seats were not very comfortable. Food was delicious.

Queixes: Lufthansa, (and all other carriers) need to remove a couple rows of seats in economy class and give passengers the space they deserve. Seats on international flights need to be more comfortable also.

Avantatges: The crew and comfort.

Queixes: The food does not taste good at all.

Avantatges: Plane from Munich was late coming to Zagreb, so my flight was late because of that and was about to lose connection flight from Munich to Brussels. Then, Lufthansa drivers waited in Munich, put us in vans and drove us to plane for Brussels. Amazing service!.

Avantatges: Crew was good. Nice meals. Good entertainment...

Queixes: Budget seats are a little close when the person in front of you leans back, but not the end of the world.

Avantatges: I like the comfortable seats

Queixes: Service lag a little

Avantatges: The bread was fresh and food better than other times

Queixes: Crew is always aggressive and unfriendly

Avantatges: Seats are comfortable on Business Class. Service is good

Queixes: Constant delays specially from CDG! Poor cabin service specially on this flight.

Avantatges: Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!

Queixes: Provide another blanket when needed, was wearing shorts and a short sleeve shirt.

Avantatges: very nice crew

Queixes: my baggage was lost

Avantatges: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Avantatges: Newer plane, crew was amazing, seats were adjustable

Avantatges: The crew was informative

Queixes: Inflight sandwiches

Avantatges: Crew and equipment were excellent.

Queixes: Two flights with close departure times used the same gate, leading to an overcrowded gate area at Pudong.

Avantatges: The crew was very professional and the flight was on time

Queixes: The check in counter opened at 6am but my flight was at 7:30am. So it was very rush. Hope they can start check in earlier.

Avantatges: Excellent service from the ground staff

Queixes: Better food served in the lounge

Avantatges: Everything went smooth and the flight was uneventful

Queixes: Online check-in did work for me. I had to wait in line for ticketing.

Avantatges: Amazing crew and on time flight

Queixes: None

Avantatges: Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!

Queixes: Provide another blanket when needed, was wearing shorts and a short sleeve shirt.

Avantatges: Quick boarding, comfortable seating. Great food!

Queixes: The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional.

Avantatges: Crew memebers

Queixes: Nothing