Cerca vols barats a Rio de Janeiro

Queixes: "Bigger seats the new ones are way to narrow"

Avantatges: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Queixes: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Avantatges: "Professional crew. Good simple check in."
Queixes: "Nothing."

Queixes: "Boarding was crazy. Could not everyone in the gate area."

Queixes: "Delay due to strike"

Avantatges: "Everything works and quick to get to destination."

Avantatges: "The crew was informative"
Queixes: "Inflight sandwiches"

Avantatges: "The crew were excellent and seats were comfy."
Queixes: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Avantatges: "Great airline"

Avantatges: "Reclinable seats."
Queixes: "The food!! The lights could be dimmed as it was a night flight."

Avantatges: "Fantastic gate agents!"
Queixes: "The food was terrible."

Avantatges: "The crew was great. The soecial meal request was hadled well despite oversight."
Queixes: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Avantatges: "Slow service."
Queixes: "Better communication!"

Avantatges: "Crew was helpful and food was very good"
Queixes: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Queixes: "Staff rude and short"

Avantatges: "The friendliness of the crew"

Queixes: "Late departure. Rush to connect."

Avantatges: "Good beverage service."
Queixes: "Over an hour delayj for departure."

Queixes: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Avantatges: "The flight crew was so friendly and the food was really good."

Queixes: "They left my bag off the plane. Ridiculous."

Queixes: "Delays, took my hand luggage into the hold,"

Avantatges: "Crew was nice and friendly"
Queixes: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Avantatges: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Queixes: "The earphones could have worked!"

Avantatges: "Crew were great, food, entertainment, seat and everything else was great as well."

Avantatges: "Lovely crew, very helpful"
Queixes: "N/A"

Queixes: "Need more leg room!!! Larger meals needed."

Queixes: "Larger meals."

Avantatges: "very attentive crew"
Queixes: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Avantatges: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Queixes: "Transfer point needs upgrade."

Avantatges: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Queixes: "No reading light in my seat..."

Avantatges: "They considered my reguest of vegiterian food."
Queixes: "I have no complaints."

Queixes: "My suitcase didn't come with the airline."

Avantatges: "Smooth flight."
Queixes: "Seat a little cramped."

Queixes: "Not enough leg room"

Avantatges: "Gaps between seats are very narrow."
Queixes: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Avantatges: "The crew was really friendly."
Queixes: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Queixes: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Avantatges: "NOTHING"
Queixes: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Avantatges: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Queixes: "Not happy to pay extra money for my case"

Avantatges: "Overall booking and airport was ok. Food was also actually quite good."
Queixes: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Queixes: "Our lougage did not arrive"

Avantatges: "Very friendly and helpful crew."

Avantatges: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Queixes: "Boarding was chaotic and congested with not much information or order."

Avantatges: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Queixes: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Avantatges: "Good flight, very attentive crew."

Avantatges: "kLM staff was great."

Avantatges: "Nada"
Queixes: "Todo"

Avantatges: "Very organized and fast boarding"
Queixes: "The Food,"

Avantatges: "Yes! Everything was comfortable and on time. Everyone was courteous. I had a great experience."

Queixes: "El centro de servicios al consumidor no contesta las llamadas de forma eficiente. Tuve problemas con el check-in que requería asistencia. Tuve que esperar un total de una hora para ser atendido (dos llamadas : una esperé 35 minutos y colgué y la otra unos 38 minutos más). Al fin y al cabo la persona que me atendió no me pudo ayudar. Me dijo que no podía hacerlo pero que iba a poder asignar dos asientos juntos para mi esposa y yo. Para sorpresa mía no fue así cuando hice el check-in en el aeropuerto tenían a mi esposa y a mi separados. Tuve que aceptar los dos últimos asientos en la cola del avión - los cuales no reclinaban completo. Para culminar; para cuando la azafata vino a proveer el servicio de almuerzo- se había terminado la carne. Mal servicio"

Avantatges: "Movies"
Queixes: "Crew manners"

Avantatges: "Flight departed and arrived at the prescribed airports; nice crew."
Queixes: "Pretty much everything else. Severely limited beverage offering: Forget alcohol of any kind, there are only four choices: coffee, water, coke, and sprite. Check the baggage fees!! Even on international flights Aerolineas Argentinas sees a need to charge baggage fees, even for the first bag."

Avantatges: "Everything"
Queixes: "Nothing"

Queixes: "The plane was delayed because one member of the crew arrived late! More than 150 people waiting for the process to arrive to the plane!!"

Avantatges: "We got there safe, so pilot was great."
Queixes: "Flight delayed over 2 hrs with no explanation, flight attendants were not attentive when we called for them, food was not good."

Avantatges: "Nothing"
Queixes: "They broke both of my luggage and don't recognize a thing!"

Queixes: "NOT BROKE BOTH OF MY LUGGAGE NEXT TIME, if ever I have to use that airline again. They destroyed my luggage and didn't recognize a thing."

Avantatges: "I liked nothing about this flight."
Queixes: "The flight was terrible. Poor communication from the airline staff about delay and extensive wait to pick up baggage from New York airport. I highly discouraged any traveler from flying with Aerolineas Argentinas. The food was very bad and the airline crew was unprofessional."

Avantatges: "Cabin crew was very attentive and helpful. Great service. The plain looked new. Food was very good compared to other airlines."
Queixes: "Very rude female employee at 2nd security check point before getting to the plain on the night of April 20. She should be trained better. Having more movie options would be great."

Avantatges: "Seats are to tight, no space for legs, somebody with 1.80 mts and 110 kgs was not comfy at all."

Queixes: "flight left and arrived on time. plane fine. We were 4 hours on the plane, 1hr 15 Ushuaia to El Calafate, 45 minutes on the tarmac and 1 hour 45 El Calafate to Bariloche. No food either free or to purchase, no drink on the first leg or the tarmac, 1 glass of water on 2nd leg. Not acceptable."

Avantatges: "On time arrival. Efficient from checking to baggage reclaim."

Queixes: "No turbulence"

Avantatges: "It got us to where we were going so we could have an awesome vacation."
Queixes: "Don't forget to pick up your baggage in Buenos Aires and recheck it to your final destination if this is where you go through customs. We didn't and almost didn't have our cold weather gear for our Antarctic Cruise. Also, we had to leave the international terminal and walk a pretty long distance to the terminal for Ushuaia which was originally difficult to figure out as there wasn't a lot of signage"

Queixes: "I didn't get to fly aerolinas Argentina. I was shunted to a different airline"

Queixes: "I didn't get to fly aerolinas Argentina I was shunted to a different airline"

Avantatges: "We arrive 30 min earlier"
Queixes: "Nothing"

Avantatges: "The snack and drink."
Queixes: "The boarding went in decending order starting with the high number. Also baggage claim took a very long time."

Queixes: "Crew members does not speak English while boarding"

Avantatges: "The hospitality and the catering"
Queixes: "Nothing."

Queixes: "It took very long to get the luggage after we had landed"

Avantatges: "Crew and entertainment."
Queixes: "Food and lack of spirits besides beer and wine."

Avantatges: "Snacks were good. Boarding process was good. Checked bags were delivered quickly."
Queixes: "Entertainment was mainly on spanish. Not many entertainment choices for english speakers. However this was not really a problem because i watched a program that was full of nature and landscape shots so it was ok even though it was in spanish."

Avantatges: "No real complaints about the flight itself. Crew was friendly and the food wasn't too bad. We actually got there 40 minutes early."
Queixes: "Seating was pretty tight and there was no in-flight wifi at all. That was a big problem for me since I was planning to do work on my flight/"

Queixes: "We were seated in the front row in order to have our daughter use the bassinet, but there were no bassinets available."

Avantatges: "No extra charge for checked bags, and in flight drinks and snacks. This plane has video screens so the in flight entertainment was awesome."
Queixes: "Only came by once on a 3.5 hour flight for drinks service."

Queixes: "Late, technical difficulties. Took 5 hrs for a 2 hr flight--unacceptable"

Queixes: "I get to the counter in Ushuaia and my tick t do not work! I was forced to buy a new ticket right there. And it wasn’t cheap of course. I bought it form Flight Network through your website. The charged my credit card for this ticket. I don’t know who is responsible here but I obviously want me money back. And I would suggest not linking to them ever again in the future. That was ridiculous."

Queixes: "Breakfast was horrendous Cold coffe, croisants and bread was frozen, bananas unriped!"

Avantatges: "nos dieron dos sandwich nada mas! una vergueza"
Queixes: "nada"

Queixes: "Bad service cancel fligths and the costumer never know that has been cacelled no even sorry said also they dont provide mask to slept pooor poooor service"

Avantatges: "Friendly crew, comfortable seats."

Avantatges: "A peacefull a quiet fly!"
Queixes: "1 hour of delay"

Avantatges: "Nice new plane with clean seats and equipment. Crew nice and quick boarding."
Queixes: "Lots of advertising and seats are very close to each other"

Queixes: "Flight delay meant missing connection and a whole day more to complete"

Avantatges: "Once we were in the air everything was fine. Crew was great, flight entertainment was fine."
Queixes: "Flight was delayed for about 30 minutes. While we waited in to board it blocks other gates for other passengers. There is one place to eat in the national departure area in this hotel after security and the tables hadon't been cleaned off."

Avantatges: "I liked the crew they were very friendly and the flight was not too bumpy."
Queixes: "Boarding the flight was very disorganized. They had a switching from one line to another just stand in another line somewhere else. I have a severe allergy to peanuts and the fact that both of the snacks they offered on the plane contained peanuts was very disappointing. I could not only eat the snacks they passed around during the flight but I suffered a coughing attack the whole flight from the smell of the peanuts."

Avantatges: "Delays, airport of destiny changed with no explanation"

Avantatges: "Puntualidad"
Queixes: "El snack"

Queixes: "Some grumpy crew members that obviously did not appreciate being on the special schedule flight departing at 4am. Priority Boarding had only one security check personnel (as oppose to the six people at regular boarding). This made the boarding process very slow. The airline should allocate personal to the priority boarding first and then move them to the regular boarding once priority boarding is complete."

Avantatges: "Organized boarding process. Clean plane"
Queixes: "Food. Service slow"

Avantatges: "Service was great and accommodations"

Avantatges: "Comfortable seats. Enough legroom. On time arrival. Great experience."

Avantatges: "Good quality modern plane and excellent clues for money. Boarding was a bit late and not explained but for the price (much less than AA) it was excellent. I would definitely flybeoth them again"

Avantatges: "It never happened, so nothing."
Queixes: "Being informed of flight cancellation 12 hours before flight and being offered a flight 15 hours later. Wasted day hanging around Ushuaia."

Avantatges: "El vuelo salió un poco demorado por cuestiones climáticas, pero el resto salió todo bien."

Avantatges: "Viaje con estándares de seguridad adecuados"

Avantatges: "No se realizó el viaje, ahora no sé quien me responde por mi dinero, la aerolinea indica que el viaje está en devolución, quien responde??"
Queixes: "todo, el vuelo se canceló, cómo calificarlo si no ocurrió, y no hay claridad de cómo proceder con la reclamación."

Queixes: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Avantatges: "The crew were good."
Queixes: "I wanted to change the returning day, but the charge was too much. More consideration for the client."

Queixes: "Everything!"

Queixes: "The crew were more concerned with having their lunch than taking care of customers"

Avantatges: "Very pleasant and professional crew."

Avantatges: "El vuelo fue muy tranquilo y rapido"
Queixes: "La comida"

Avantatges: "que brinden bebidas cafe o gaseosa sin costo."

Avantatges: "La recepción, amabilidad y alegría de la tripulación."
Queixes: "Los asientos de la fila 11 no son muy cómodos."

Queixes: "Better Communication from LATAM. We didn't know if the flight was going to be cancelled due to the unrest in Santiago. All worked out."

Avantatges: "Nada"
Queixes: "Viajar en otra aerolinea"

Queixes: "Viajar en otra aerolinea"

Queixes: "Todo, fue un viaje donde llegamos tarde, el avión al al parecer tenía problemas. Fue horrible la experiencia"

Avantatges: "The crew was very friendly and attentive."

Avantatges: "There was an empty seat next to mine and that made the trip bearable!"
Queixes: "More comfortable seats and ample food selection (especially for snacks)."

Avantatges: "Nada. Poco espacio y no estaba ordenado."
Queixes: "Mi pasaje tenia un asiento asignado que NO elegi, y cuando quiero hacer checkin no me deja elegir otro asiento sin cobrarme dinero."

Avantatges: "The crew was amazing in business class - very friendly and helpful. Best flight I've ever been on!!"
Queixes: "There was no wifi on the plane but I know LATAM is working on getting that. Other than that, it was perfect."

Avantatges: "Todo muy bien"

Queixes: "Nothing. All excelent"

Queixes: "TV at each seat"

Queixes: "El servicio del personal"

Queixes: "It was good"

Queixes: "El embarque en ASU: si los pasajeros no tienen sus documentos a mano y deben llamar a alguien o pedir a alguien que los traiga NO deberian retrasar a los demas pasajeron que si tenemos todo a mano y con el checkin online hecho"

Avantatges: "La atención de la tripulación"
Queixes: "El cobro de la maleta y por elegir asiento"

Avantatges: "El avión impecable, el personal muy atento"

Queixes: "Que incluyan el equipaje en la bodega"

Queixes: "El personal de tierra es muy grosero"

Avantatges: "Todo muy bien..."
Queixes: "Los asientos podrían estar un poco más separados de adelante y de atras"

Queixes: "This connection was 1 hour and 20 minutes and I was asked to pickup my luggage and do check-in again, when I arrived to the desk they said that I needed to be there 2 hours ago and just after arguing my connection situation they let my pass"

Queixes: "Me hubiera gustado algo para desayunar sin queso."

Avantatges: "Me dolieron mucho los oídos durante el aterrizaje del avión"
Queixes: "Que brinden alguna bebida o alimento que ayude a descompresionar los oídos"

Queixes: "No tuve connection a la red latam"

Avantatges: "Great airline. New Boeing 787. Very courteous crew. Nice business cabin with reclining seats and seatback IFE. Light meal served with some very good Chilean wine. As they are part of One World I used the very spacious Iberia lounge which also made the whole trip extremely comfortable"
Queixes: "No negatives"

Avantatges: "I liked that there was plenty of friendly, professional help along the way."

Queixes: "No wifi service"

Avantatges: "El viaje, el desayuno, la educación la puntualidad y llegamos todos santos. Claro que son dos horas! Cuando vuele más lejos, no se preocupe, que cuando me quejo, es con razón!"
Queixes: "Los que acomodan las valijas."

Queixes: "Aeronave antigua: Asientos que no reclinaban, sin entretenimiento abordo y una sola clase."

Avantatges: "Flight attendants were very polite and the personal entertainment screens were great!"

Avantatges: "Deben ofrecer salas VIP en LIMA, con un boucher esta Ok, pero sigue siendo economico no servicio."

Queixes: "DONT BUY YOUR TICKET WITH FLIGHT NETWORK !!!!! I HAD A PROBLEM AND LOST ALL MY MONEY !! ALL THE TICKETS (5 PERSONS) !!!!!!!!!!!!!!!!"

Avantatges: "Perivian movies. Fast check in"
Queixes: "Problems to boarding Short space in the cabin"

Queixes: "The airport @ Madrid Barajas"

Queixes: "Demoraron una hora para abordar lo cual modificó mi visita a Arequipa ya que no nos dio ni tiempo para almorzar, cuando hice el reclamo al parecer ni les interesó"

Avantatges: "Gente muy amable"
Queixes: "Nada"

Queixes: "Espero que latam asuma la responsabilidad x los daños causados, de no ser asi, se iniciaran las acciones legales correspondientes."

Avantatges: "Las personas son muy amables"
Queixes: "Intentan cobrar el cambio de asiento en la misma fila en el web Check in y en el vuelo no dan ni un vaso de agua, y no es una low cost"

Avantatges: "Salió a tiempo, el ingreso fue rápido y ágil"

Queixes: "Debido a neblina en São Paulo, el vuelo fue desviado a Río de Janeiro. Aterrizó poco después de las 6am Pésima experiencia. En Rio nadie en LatAm sabia que hacer, no se daba información y al final, después de hacernos pasar por migración y re documentar, logramos salir a las 4:30pm. Para completar la experiencia, nos desembarcaron en posición remota llegando a SP. Cabe incluir que durante el vuelo de Río a SP, Algunos de los baños fueron cerrados sin explicación alguna y la tripulación negó la apertura y solo quedaron un par disponibles. El avión venía casi completo."

Queixes: "They cancelled my flight, made no effort to get me home and didn’t reimburse me for my hotel when I had to stay in Iquitos."

Avantatges: "La tripulación me atendió muy bien"
Queixes: "La comida"

Avantatges: "La tripulación fue genial!!"
Queixes: "La comida debe mejorarse (no en cantidad sino en calidad),"

Avantatges: "Punctual"
Queixes: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Avantatges: "La tripulación muy amable y preparada para cualquier tipo de problema"
Queixes: "mis maletas no llegaron en mi mismo vuelo una falta de respeto ademas me abrieron las maletas y me sacaron cosas con la excusa de control de aduanas."

Queixes: "Staff Curtsy and overall gestures!!"

Avantatges: "n/a"
Queixes: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Queixes: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Queixes: "Revisar los asientos. El mio no se reclinaba"

Avantatges: "Me devolvieron"
Queixes: "Dando consulta de los requisitos"

Avantatges: "La tripulación"
Queixes: "La espera en el abordaje"

Avantatges: "Comida aceptable"
Queixes: "Que la aerolínea no cobre el equipaje a chequear, es ilógico realizar un viaje a otro continente por más de 20 días y llevar solo un equipaje de mano"

Avantatges: "Tripulación agradable"
Queixes: "No hay nada que hacer. No se puede escuchar o ver películas"

Avantatges: "La tripulación muy amable"
Queixes: "Cancelaron el vuelo y mo dieron explicaciones"

Avantatges: "El vuelo estuvo puntual"
Queixes: "Entretenimiento y orden al subir al avión"

Avantatges: "La tripulación tenia mal trato, el abordaje nos tuvieron 40 minutos haciendo cola skn poder ingresar en vez de que nos llamen cuando tengamos que pasar."

Queixes: "La puntualidad"

Queixes: "Llevabamos libres los 3 asientos de delante, se cambio un adolescente al que la tripulación trataba como un rey, perjudicandonos ya que levantaron los reposabrazos de los asientos para que fuera tumbado impidiendonos a nosotros la ya dificil movilidad durante el vuelo de mas 11 horas."

Avantatges: "La atención de la tripulación. El personal asiático de mostradores es realmente divino."
Queixes: "El personal de Air France para la fila antes de Revisión de visado es elitista, grosero y discriminatorio. Se burlan y hablan en francés creyendo que los turistas no entendemos. Me siento muy decepcionada de la atención. Pesaron mi bolso de mano de manera aleatoria y me cobraron 100 euros por 3 kg."

Avantatges: "Excelente atención"
Queixes: "El abordaje fue muy lento."

Queixes: "Really hard to get boarding passes online"

Queixes: "Todo bien"

Queixes: "Puntualidad, el vuelo ha salido dos horas tarde"

Avantatges: "El personal del avión"
Queixes: "Espacio asientos"

Avantatges: "Had decent room space seats comfortable"
Queixes: "My luggage could have arrived for a start"

Avantatges: "La puntualidad."
Queixes: "En este vuelo todo fue perfecto, desde el embarque hasta la salida del avión."

Avantatges: "Servicio a bordo impecable"
Queixes: "Mejorar cartelera de películas"

Avantatges: "Tiempos y la atención personal."
Queixes: "Tener asiento en pasillo o ventana, pero no enmedio"

Avantatges: "Crew was wonderful and welcoming!"

Queixes: "Algo de entretenimiento no hay nada"

Queixes: "It was a great flight can’t think of anything"

Queixes: "Booked with my partner. Ended up sitting apart. Not good"

Queixes: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Avantatges: "Incómodo Equipaje perdido"
Queixes: "Comodidad Sistema entretenimiento Comida Seguimiento del equipaje"

Avantatges: "Excelente todo"
Queixes: "La app de airfrance play nunca funciono"

Avantatges: "La comodidad de los asientos es increíble aún siendo un vuelo low cost"
Queixes: "Tanto a la ida como al regreso ese tramo fue con AirEuropa y el personal en aeropuerto no tienen la amabilidad correspondiente. En la idea me tocó problemas con uno de ellos y en el regreso vi que otros pasajeros les ocurrió lo mismo. Ni siquiera muestran sus nombres."

Avantatges: "El vuelo definitivo fue puntual"
Queixes: "El viaje fue por Joon, el vuelo inicial fue cancelado ya en sala. Nos respondieron con la reprogramación. Debieron notificar a tiempo la cancelación, creo que hubiese sido menos difícil, ya que nos tocó salir de sala para volver a los mostradores."

Queixes: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Queixes: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Avantatges: "Personal agradable"
Queixes: "En Florencia faltan las mangas para subir al avión"

Queixes: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Queixes: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Queixes: "wine selection divider between seats"

Queixes: "They lost my luggage :("

Avantatges: "The crew"
Queixes: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Avantatges: "The staff..the attentions..food."

Avantatges: "atencion muy buena, muy amable"
Queixes: "no hay entretinimiento a bordo"

Avantatges: "The staff were very helpful and professional."
Queixes: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Avantatges: "El servicio al cliente"
Queixes: "El aterrisaje"

Avantatges: "Good quality flight"
Queixes: "But delayed and lost baggage"

Avantatges: "Excelente trato"
Queixes: "Todo excelente"

Avantatges: "Todo"
Queixes: "Excelente no como spirit en una reservación previa q hizo q perdiera mi vuelo de conexión para llegar como destino final a Sevilla... por eso he tomado la vía Miami Portugal Sevilla"

Avantatges: "Estoy molesta porque nos cancelaron el vuelo y ya teníamos reservado habitación en Oporto. Perdí el hospedaje €32. Nos asignaron en una nueva aerolínea KLN, donde corrimos para no perder el vuelo ya que tenía 15 minutos para abordar mi madre de 65 años y yo. Corrí en buscar las maletas ya registradas y hacer el procedimiento de check in y pierda de abordar para legar a tiempo. Gracias a Dios no perdimos el vuelo. Pero KLN nos indicaron que ellos no sabían de la cancelación y que no se hacían responsables del hospedaje. Al buscar en el aeropuerto de Holanda TAP AIR PORTUGAL no se hizo responsable. Por lo tanto pague una noche extra €45. Mas el servicio de taxi. En fin. Solo espero que me ayuden con la devolución de una noche por medio de TAP AIR PORTUGAL."
Queixes: "Dar información completa al momento de cancelar un vuelo."

Avantatges: "La puntualidad"
Queixes: "Mostraron 5 minutos antes la puerta de embarque, este terminal es muy grande por lo que ponen a afnrse a la gente"

Avantatges: "Todo"
Queixes: "Todo"

Avantatges: "La atención"
Queixes: "Todo, mi sistema de entretenimiento no funciono, el punto para recargar mi celular no funcionó, la comida mala, la organización para abordar mala"

Avantatges: "Todo"

Avantatges: "A pesar que deberieron cambiar avión cuando estábamos por salir, el cambio fue muy rápido y llegamos a tiempo a destino... exelente"
Queixes: "La comida,"

Avantatges: "El entretenimiento muy bien. Contaba con cascos antirruido que funcionaron perfectos y eran cómodos. Asiento y comida adecuados. El único punto extraño fue el contoneo seguridad que era cruzado sobre el hombro."
Queixes: "No eché de menos nada."

Queixes: "Legroom"

Avantatges: "Asiento muy cómodo. Acion muy limpio."
Queixes: "La aplicación es muy mala."

Avantatges: "Asientos muy cómodos, acion muy limpio"
Queixes: "La aplicación es muy mala."

Avantatges: "Asiento muy comodo"
Queixes: "Deben mejorar la aplicación."

Queixes: "Muy buena aerolínea,, la aplicación es muy mala."

Avantatges: "The price!"
Queixes: "Much more but with this price you can not expect much!"

Avantatges: "On time, very polite."

Avantatges: "Modelo Embraer muy cómodo."
Queixes: "Retraso de dos horas y media, sin información ni explicaciones sobre su causa."

Avantatges: "Modelo Airbus neo nuevo."
Queixes: "Puntualidad."

Avantatges: "Tripulación atenta."
Queixes: "Retraso de media hora. Huelga de personal de tierra impidió que se repartieran mantas. Mucha gente paso frío durante el vuelo. La política de asignar deliberadamente asientos malos a quien viaja junto y no pagó para seleccionar asientos es contraproducente."

Queixes: "La comida, menos carbohidrato, más proteínas. Entretenimiento puede mejorar , no hay pantallas"

Queixes: "Entretenimiento, pantallas para ver películas. La comida puede ser mejor, menos carbohidrato más proteína. Modernizar los aviones para que sean más cómodos"

Avantatges: "Nothing."
Queixes: "We missed our connecting flight due to the fact that the TAP crew leaving Barcelona said there was “fog” and therefore, nearly half of the flight had the same connecting flight to London. On top of it, they had no other flights and put us up in a hotel instead."

Avantatges: "A good airline- I will use them again!"

Avantatges: "Se retrasó dos horas y no llegué a la conexión"

Avantatges: "La comida y la comodidad durante el vuelo."
Queixes: "El bus en el aeropuerto de Lisboa no tenía aire acondicionado y hacía mucho calor"

Queixes: "El avión pequeño puso un marcha y se contaminó el aire Interior"

Queixes: "Retraso de más de 1 hora"

Avantatges: "Tripulación ok Comodidad propia de un A320 clase turista sin asientos reclinables"
Queixes: "El vuelo fue demorado por 30 minutos El proceso de abordar el avión muy engorroso a pesar de que en la boarding pass hay una zona asignada para embarque"

Avantatges: "La tripulación"
Queixes: "El personal de tierra (encargados de molestar a ciertos viajeros y no controlar los equipajes con exceso de volumen). Solución: despedirlos. No se merecen ese trabajo. Malheducados y engañando a los pasajeros. Vergonzoso TAP"

Queixes: "El trato. El control de acceso a la nave. El control sobre las maletas de cabina"

Avantatges: "Really spacious, clean and comfortable"
Queixes: "Good service but not top of the line "go out of their way" service"

Avantatges: "Tripulación bien."
Queixes: "Demora de más de una hora en salir. Asientos no cómodos."

Queixes: "Salimos con una hora de retraso y perdi mi enlace a Barcelona"

Avantatges: "o atendimento da tripulacao foi excelente, como quase sempre na TAP."
Queixes: "como em todas as companhias aereas na aeronave de tamanho medio para distancias curtas, a configuracao na classe executiva é 3 assentos por fila dos quais apenas 2 sao ocupados. isto nao dá para entender pois o conforto é muito ruim. a distancia entre assentos é pior do que em qualquer voo a longa distancia na classe economica plus. so viajei na classe executiva pois foi a conexao de um voo do Brasil para Portugal. senao seria absolutamente desnessario pagar a grande diferenca de preco para receber um beneficio muito pequeno."

Avantatges: "a sala VIP Star Alliance providenciou uma variedade de comidas escelentes. a bordo o atendimento da tripulacao foi muito boa."
Queixes: "a configuracao dos assentos na classe executiva desta aeronave sao 3 x 2 assentos, e os assentos nao recuam para uma posicao totalmente horizontal. isto foi um problema para mim pois durmo de barriga para baixo e nao foi possivel achar uma posicao confortavel para dormir. o sistema de entretenimento nao permite assistir e parar a qualquer hora desejada, o que nao foi problema pois o voo é de apenas 8 horas e depois do jantar ja deitei."

Queixes: "lo mismo"

Queixes: "He volado anteriormente en bussines de otras compañías y TAP debería mejorar el trato al cliente."

Queixes: "Largas colas en el control de pasaporte, en el control de seguridad y vuelo retrasado casi 2 horas"

Queixes: "El vuelo se demoró dos horas en salir. Tuve que cancelar. Hay muy buenos comentarios acerca del personal, pero de qué sirve cuándo no te cumplen con la hora de salida y tienes vuelos de conexión en otra ciudad."

Avantatges: "Todo correcto, unica compañia que dio tempempie y bebidas en trayecto de 2h."
Queixes: "Todo ok"

Avantatges: "Todo correcto, unica compañia que dio tempempie y bebidas en trayecto de 2h."
Queixes: "Todo ok"

Avantatges: "Atencion"
Queixes: "El aterrizaje"

Avantatges: "Atencion mínima necesaria"
Queixes: "Asientos super incómodos"

Avantatges: "Smooth flight"
Queixes: "We had to pay extra for checked baggage which were not aware of earlier. The counter person told us we could have saved if we purchased it earlier online and would have saved us 15 euros per person"

Avantatges: "El personal fue majo desde la facturación hasta los asistentes de vuelo, y el almuerzo estaba rico"
Queixes: "Tardamos en salir casi 25 minutos por un problema con una pasajera,"

Avantatges: "Puntual, avión normal, te dan comida y bebida, calidad de avión pero ninguna otra compañía aérea de vuelos cortos lo hace. Personal amable y atento."

Avantatges: "Puntual, avión muy cómodo con más espacio dentro asientos que lo habitual, te dan comida y bebida, calidad de avión pero ninguna otra compañía aérea de vuelos cortos lo hace. Personal amable y atento."

Avantatges: "Personal atento más q en otras líneas aereas"
Queixes: "Que con ustedes compre el boleto de avión y aunque quise x todos los medios pagar equipaje nunca lo logré y hasta q voy a tomar el avión me lo cobran y obviamente es muchísimo más caro."

Queixes: "Retraso de dos horas y media en vuelo de una hora."

Queixes: "We travelled with 2 carry ones and one checked bag throughout our 2.5 week honeymoon. Check in agent suggested that we check all 3 of our bags since the flight was full. We did. The flight from BCN to LIS was delayed 2 hours at the gate, but we were told we could somehow still catch our flight from LIS to PDL. We trusted that was true. We arrived at LIS without a single garment of clothing (we checked all 3 bags through to PDL), and then realized we missed the flight to PDL. We stood in line for 3 HOURS at the TAP help desk, only to wait behind a group of very angry people who monopolized the staff. Once we told the agent our situation, he told us there were no more seats on any flight to PDL the next morning. Not only that, but he could not provide a hotel for us to spend the night. This is 2:30am, 3:30am BCN time. He told us to find our own hotel, but we do not have international phone plans, so we could not make the reservation ourselves. He had nowhere for us to sleep. Then he had us wait for his SATA associate to help us, and he put us on a flight to PDL the next day, but it was not direct! We had plans for the following day, a hotel reservation in Ponta Delgada that is NOT refundable, and now the final portion of our honeymoon is ruined. No one ever offered to give us vouchers for ANY costs or for the anxiety and total of 14 hours lost on the most important trip of our lives. Shameful."

Avantatges: "La experiencia fue buena, elvuelo fue cómodo y la comida estuvo bien. Lo único negativo fue que el vuelo salió más de media hora tarde y tuvimos que esperar otra media hora ya en el avión para despegar."