Troba vols barats de Nova York a Madrid

Avantatges: Food was good.

Queixes: Not on par with competitors when it comes to the technology on the plane. No tv, no phone charger which is common now and this flight had neither.

Avantatges: Overall the experience was pleasant, once we figured out that things were fine. The crew was friendly and the seats are better than United Airline.

Queixes: We arrived at JFK early 4 hours before departure, and there was no sign and no one to ask questions. The check-in did not start until 2:30 before departure and there was no announcement.

Avantatges: The crew was very pleasant.

Queixes: Did not like sharing a screen with the entire plane. Wish there was individual screens behind the seats.

Avantatges: I'm a big guy, 6ft 4in, over 300lbs and I had an exceedingly comfortable 6 hour flight. Staff was friendly and just the right amount of interactive.

Queixes: Need more leg room

Avantatges: comfortable seating, friendly helpful crew, good food

Queixes: sometimes too cold sometimes too warm

Avantatges: Crew was top

Queixes: 45 min delay , shame ..... always the same problem with Frankfurt airport...

Avantatges: Captain was great !

Queixes: Food

Avantatges: The crew was brilliant. They were so cordial and helpful. Every one of the, was attentive and cheerful. Well done

Queixes: The filet I ordered was so tough that it was inedible. On the whole, the food was not very good, ev n the tea service which was weird. Also, the business class seat are poorly designed. If one is in a window seat and the person on the aisle is using the foot rest, one is trapped in place.

Avantatges: Crew good, plane clean.

Queixes: Seats very cramped.

Queixes: nothing - service for the money was top notch

Queixes: Flight was cancelled due to air traffic

Avantatges: Flight crew was accommodating. Moved us to an empty row so our infant child could stretch out and sleep.

Queixes: Have to pay to secure seats in advance. No access to a bassinet even though we were traveling with an infant

Queixes: After 2 days at the airport I still waiting for the airline to give me a date and new time for another flight since the airport is having problems after the storms on Wednesday, they don’t have a counter or anything where travelers can ask questions and have problems solve. They keep making you come but with no guarantee of anything. No one knows nothing, it’s very bad the way they are managing the situation.

Queixes: Flight attendants were very rude apart from that it was great

Avantatges: Boarding process

Queixes: A sick/drunk/unfit person delayed the take off for 1 hour, and absolutely nobody informed the rest of the passengers about the situation. We all saw her but no idea what was going on. The aircraft is old, without personal entertainment (Air Europa provided free Wi-Fi to browse a small selection of content though).

Avantatges: The crew was very good and very attentive!

Queixes: The boarding process.... we had to change gates kind of last minute and from there on it was a bit chaotic ... we boarded via buses and then had to climb stairs to enter our airplane.

Avantatges: Food, landing, departure. Wonderful aircraft

Queixes: N/a

Queixes: First plane was newer, 2nd plane was older.

Avantatges: Amazing crew and Ground staff. Check in and bag check in was really smooth and fast.

Queixes: Maybe some more options of snacks. In flight entertainment was not working so can’t say much about it.