Troba vols barats de Nova York John F Kennedy Intl a Madrid

Avantatges: Not much

Queixes: Poor customer service, outdated plane, uncomfortable seats, didn’t turn lights down until well after midnight. Hardly slept due to screaming babies and loud toilet flushes. Cold stewardesses and inedible food. Just an awful experience.

Avantatges: I'm a big guy, 6ft 4in, over 300lbs and I had an exceedingly comfortable 6 hour flight. Staff was friendly and just the right amount of interactive.

Avantatges: We had no problems with boarding on time or checking our bags. Some reviews were upset about the in-flight entertainment (or lack thereof) but Netflix has a download option now and I pre-planned and binged an entire series on the flight. I didn't eat the food on the trip to Europe but on the way home I had the veggie pasta, wine, coffee and the pizza snack and it was all basically on par with other airplane food I've had. The attendants were also all fantastic and polite and helpful.

Queixes: The seats could be more comfortable and I don't love paying to choose my seat but these are small things in the grand scheme of it all.

Queixes: No vegetarian options at all

Avantatges: the crew was courteous and did their best to address problems that were beyond their control. alcoholic beverages are free.

Queixes: the light and most of the screen features did not work in our seats. I have encountered this problem before. this is a long and expensive flight for this stuff not to work. the food (special meal, asian vegetarian) was an awful, undistinguishable mush--poor presentation and dubious nutritional value

Queixes: American Airline jet doesn't have a comfort traveling internationally - just three sits on each side. My movie selection was much better on my flights to-from California. Terrible. Paying money to fly on British and getting switched to AA is a rip off! Will try my best to avoid British Airlines in the future!

Queixes: We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service.

Avantatges: The crew was brilliant. They were so cordial and helpful. Every one of the, was attentive and cheerful. Well done

Queixes: The filet I ordered was so tough that it was inedible. On the whole, the food was not very good, ev n the tea service which was weird. Also, the business class seat are poorly designed. If one is in a window seat and the person on the aisle is using the foot rest, one is trapped in place.

Avantatges: Service was good food was very good.

Avantatges: I was upgraded to business class which was very spacious and comfortable. The chair fully reclined and I was given a pillow and duvet. Details like a travel bag with socks and a toothbrush were a pleasant surprise. I was thrilled that I could charge my devices all at the same time due to ample outlets.

Queixes: The food was just okay (only one option) and I had to ring the attendant to ask for water. There was no beverage service on a 7 hour flight and that seemed odd to me.

Avantatges: The flight crew were very friendly. Food included was very good. I like that they provided blanket and pillow for our overnight flight

Queixes: The boarding process was delayed and we did not receive update announcements while waiting. There is little leg room!! My knees were up against the seat in front of us

Avantatges: Boarding

Queixes: Entertainment