Avantatges: Muy lujoso hotel en una buena ubicación de Londres. Sin duda volvería al hotel en mi próxima visita.
Excel·lent10,0
Avantatges: Espectacular en todos los sentidos
Excel·lent9,3
Avantatges: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Avantatges: Muy lujoso hotel en una buena ubicación de Londres. Sin duda volvería al hotel en mi próxima visita.
Desavantatges: No mucho..
10,0 Excel·lent
Avantatges: Espectacular en todos los sentidos
Desavantatges: No poder quedarnos más tiempo
9,3 Excel·lent
Avantatges: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Desavantatges: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
Avantatges: Great staff. Superb location. Room upgrade. Cosy bar. Staff turnover appears low, nice to see some of the same faces.
Afternoon tea reliable. Tea was always hot.
Excel·lent9,1
Avantatges: The location was perfect - central to tons to see and do in London. I was nervous about noise from the street, but didn't have any major problems. The staff is friendly and courteous, everything was clean and modern, and their restaurant and bar were good. I was skeptical when booking the hotel online because of the decor (pink and green crushed velvet, really?!) but the questionable interior design didn't take much away from the fact that the hotel was clean and modern. I did end up upgrading to a king deluxe as I was worried about the size, so that helped (and the bathroom was spacious and beautiful).
Excel·lent9,4
Avantatges: Loved the location. Room was small but very comfortable. Staff were helpful and friendly
Bo7,1
Avantatges: The location of this hotel is great. We were able to walk to so many sites from the hotel. We also liked that there were two Underground stations nearby. That made it convenient getting to and from the airport without taking a car service. The room was nice, and the staff at the front desk was very friendly. We also like the option to include breakfast with our stay.
Avantatges: Great staff. Superb location. Room upgrade. Cosy bar. Staff turnover appears low, nice to see some of the same faces.
Afternoon tea reliable. Tea was always hot.
Desavantatges: On line check in sketchy.
A/c noisy
Tea bags missing in room
Turn down service was intermittent
9,1 Excel·lent
Avantatges: The location was perfect - central to tons to see and do in London. I was nervous about noise from the street, but didn't have any major problems. The staff is friendly and courteous, everything was clean and modern, and their restaurant and bar were good. I was skeptical when booking the hotel online because of the decor (pink and green crushed velvet, really?!) but the questionable interior design didn't take much away from the fact that the hotel was clean and modern. I did end up upgrading to a king deluxe as I was worried about the size, so that helped (and the bathroom was spacious and beautiful).
Desavantatges: If you can get past the very ugly decor and an overpowering cologne-like smell that they pump into the lobby, this is a fabulous hotel.
9,4 Excel·lent
Avantatges: Loved the location. Room was small but very comfortable. Staff were helpful and friendly
Desavantatges: Quire pricey but then it is London
7,1 Bo
Avantatges: The location of this hotel is great. We were able to walk to so many sites from the hotel. We also liked that there were two Underground stations nearby. That made it convenient getting to and from the airport without taking a car service. The room was nice, and the staff at the front desk was very friendly. We also like the option to include breakfast with our stay.
Desavantatges: The housekeeping each day was just okay. Some days they didn't give us more than one wash cloth (there were two of us) and other days they left the windows open in our room. We were also disappointed with the breakfast each day. We would've like the buffet to include a few more options for the price. On the mornings that we ordered breakfast from the kitchen, it was often slow and the service was not that great. Other than those minor things, we enjoyed our stay at the Radisson Blu Edwardian Mercer Street.
Avantatges: Ubicación muy conveniente. Cerca de todo, la estación de metro en la puerta. El centro de Londres, a poca distancia del West End.
Excel·lent8,0
Avantatges: Fantástica ubicación, personal,
Excel·lent10,0
Avantatges: Maravillosa ubicación.
Excel·lent10,0
Avantatges: The hotel was elegant without being pretentious. The entire staff, really everyone, were: friendly, knowledgeable, courteous, intelligent, observant and consistently went above expectations. They helped us feel so at home in a new city.
The location at Trafalgar Square/Charing Cross was ideal, full access to the city and all of its charms.
Excel·lent10,0
Avantatges: The hotel had just the perfect location for us, situated as it was within a 10-minute walk of Leicester Square, Soho, Trafalgar Square, the National Gallery, St Martins-in-the-Field, Covent Garden, The Strand, and so much more.
Our room was on the 3rd floor, directly above the entrance to Charing Cross Station and practically overlooking Trafalgar Square. Amazingly, we could hardly ever hear a sound from outside! The windows had great soundproofing, I guess. The only sounds that appeared to get through were when the street musicians played amplified guitars at night, and they seemed to stop at a decent hour so it wasn't all that disruptive.
Staff were always friendly and welcoming. The room was comfortable with all modern conveniences including a soothing rainwater shower with plenty of hot water. The complimentary minibar was a nice surprise, too.
Excel·lent10,0
Avantatges: I arrived early, 7 am and was able to check into my room straight away. Not the largest room ever, but perfectaly accommodated for single travel. The English breakfast on the first floor is totally worth it! I’d stay here again in a heartbeat.
Excel·lent10,0
Avantatges: Near many tourist attractions and two Tube stations, the hotel is in a great spot. The staff was friendly and very helpful. They even let me check into my room when I arrived from my early flight at 9am! The rooms were nice and clean, breakfast was great too.
Excel·lent10,0
Avantatges: Clean, modern hotel in a central location with large rooms and good amenities. Staff are very friendly, and extremely knowlegeable and helpful with directions and suggestions.
Avantatges: Ubicación muy conveniente. Cerca de todo, la estación de metro en la puerta. El centro de Londres, a poca distancia del West End.
Desavantatges: Habitación pequeña. Tiene todo lo que usted necesita.
8,0 Excel·lent
Avantatges: Fantástica ubicación, personal,
Desavantatges: Habitación estaba cerca de edificio de al lado. A veces la llave de tarjeta no funcionaba.
10,0 Excel·lent
Avantatges: Maravillosa ubicación.
Desavantatges: No tengo ninguna queja. Me alojaría de nuevo o recomendar a otros.
10,0 Excel·lent
Avantatges: The hotel was elegant without being pretentious. The entire staff, really everyone, were: friendly, knowledgeable, courteous, intelligent, observant and consistently went above expectations. They helped us feel so at home in a new city.
The location at Trafalgar Square/Charing Cross was ideal, full access to the city and all of its charms.
Desavantatges: The room cooler had a weak seal and kept heating rather than cooling if the door wasn't carefully closed.
There was minimal storage space for clothing...tiny closet and no drawer space.
10,0 Excel·lent
Avantatges: The hotel had just the perfect location for us, situated as it was within a 10-minute walk of Leicester Square, Soho, Trafalgar Square, the National Gallery, St Martins-in-the-Field, Covent Garden, The Strand, and so much more.
Our room was on the 3rd floor, directly above the entrance to Charing Cross Station and practically overlooking Trafalgar Square. Amazingly, we could hardly ever hear a sound from outside! The windows had great soundproofing, I guess. The only sounds that appeared to get through were when the street musicians played amplified guitars at night, and they seemed to stop at a decent hour so it wasn't all that disruptive.
Staff were always friendly and welcoming. The room was comfortable with all modern conveniences including a soothing rainwater shower with plenty of hot water. The complimentary minibar was a nice surprise, too.
Desavantatges:
10,0 Excel·lent
Avantatges: I arrived early, 7 am and was able to check into my room straight away. Not the largest room ever, but perfectaly accommodated for single travel. The English breakfast on the first floor is totally worth it! I’d stay here again in a heartbeat.
Desavantatges:
10,0 Excel·lent
Avantatges: Near many tourist attractions and two Tube stations, the hotel is in a great spot. The staff was friendly and very helpful. They even let me check into my room when I arrived from my early flight at 9am! The rooms were nice and clean, breakfast was great too.
Desavantatges:
10,0 Excel·lent
Avantatges: Clean, modern hotel in a central location with large rooms and good amenities. Staff are very friendly, and extremely knowlegeable and helpful with directions and suggestions.
Avantatges: Beautiful hotel. Right in the middle of Trafalgar Square. Charming Cross under ground just a few steps out the door. Buckingham Palace, Big Ben, and Westminster Abby just a few short blocks away. Many theaters less then 5 minutes of walking.
Avantatges: Beautiful hotel. Right in the middle of Trafalgar Square. Charming Cross under ground just a few steps out the door. Buckingham Palace, Big Ben, and Westminster Abby just a few short blocks away. Many theaters less then 5 minutes of walking.
Avantatges: Soy un miembro global; esta es la razón por la que continúe en este precioso hotel en una ciudad llena de magníficos hoteles.
Excel·lent10,0
Avantatges: Este hotel está en la mejor ubicación para ir a teatros, restaurantes, tiendas
y ver arte. Estuvimos dos parejas y nos lo pasamos de maravilla.
Excel·lent9,1
Avantatges: Gran ubicación. Este hotel es muy bonito. El conserje siempre tiene recomendaciones sólidas. El servicio es bueno. Me encanta la habitación. Todo es moderno con un montón de pequeños detalles. cargador de teléfono USB en la cama, Bluetooth para su música. He ido 3 o 4 veces y volveremos!
Excel·lent10,0
Avantatges: Service and the personal very nice food very good
Aurel & Tabita Musca
Avantatges: Soy un miembro global; esta es la razón por la que continúe en este precioso hotel en una ciudad llena de magníficos hoteles.
Desavantatges:
10,0 Excel·lent
Avantatges: Este hotel está en la mejor ubicación para ir a teatros, restaurantes, tiendas
y ver arte. Estuvimos dos parejas y nos lo pasamos de maravilla.
Desavantatges: Todo era perfecto
9,1 Excel·lent
Avantatges: Gran ubicación. Este hotel es muy bonito. El conserje siempre tiene recomendaciones sólidas. El servicio es bueno. Me encanta la habitación. Todo es moderno con un montón de pequeños detalles. cargador de teléfono USB en la cama, Bluetooth para su música. He ido 3 o 4 veces y volveremos!
Avantatges: Nos encantó todo sobre el Radisson! No se puede ir mal, las habitaciones son gigantes y con camas de tamaño king se obtiene la más cómoda para dormir por la noche mientras en Londres! Desde el momento en que entras por la puerta, la atención al cliente es absolutamente impecable, que realmente se preocupan por ti y saber acerca de ti, recuerda que es muy bonito sentir que, especialmente después de las 12 horas de viaje en 8 zonas horarias para llegar allí. Le doy a este hotel Radisson 5 estrellas y lo recomiendo encarecidamente a cualquiera que esté buscando! Gracias a todo el personal, Liva, Annaise, y Anna por ser muy amables! ~ Sammy Tovar
Bo7,4
Avantatges: The room and facilties were large for a London hotel at that room rate. The bed was comfortable and we enjoyed the robes that were provided
Excel·lent8,8
Avantatges: The way I was welcomed and treated by the staff was superb.
Avantatges: Nos encantó todo sobre el Radisson! No se puede ir mal, las habitaciones son gigantes y con camas de tamaño king se obtiene la más cómoda para dormir por la noche mientras en Londres! Desde el momento en que entras por la puerta, la atención al cliente es absolutamente impecable, que realmente se preocupan por ti y saber acerca de ti, recuerda que es muy bonito sentir que, especialmente después de las 12 horas de viaje en 8 zonas horarias para llegar allí. Le doy a este hotel Radisson 5 estrellas y lo recomiendo encarecidamente a cualquiera que esté buscando! Gracias a todo el personal, Liva, Annaise, y Anna por ser muy amables! ~ Sammy Tovar
Desavantatges:
7,4 Bo
Avantatges: The room and facilties were large for a London hotel at that room rate. The bed was comfortable and we enjoyed the robes that were provided
Desavantatges: The construction noise was very disruptive and precluded us from getting a good nights rest. The room was poorly designed with large furniture and made it difficult to move around the room comfortably.
8,8 Excel·lent
Avantatges: The way I was welcomed and treated by the staff was superb.
Desavantatges: The breakfast wasn't particularly tasty (a bit cheap) and coffee was watery.
9,7 Excel·lent
Avantatges: The staff was wonderful.
Desavantatges: The room was small and was located on the 1st floor - bad view.
Avantatges: La ubicación es estupenda. Hotel muy moderno.
Excel·lent8,2
Avantatges: Where you are is a great position, near the tube station, rooms nice but small, nice staff.
Excel·lent8,0
Avantatges: Very central but nice and quiet. Room was pleasant - it would have been even better if it had a view that didn't overlook an inner services courtyard.
Avantatges: La ubicación es estupenda. Hotel muy moderno.
Desavantatges: Algunos miembros del personal no eran tan amables como se espera de Wilson
8,2 Excel·lent
Avantatges: Where you are is a great position, near the tube station, rooms nice but small, nice staff.
Desavantatges: It would have been nice to have two pillows but the ones in our room was way too puffy and big , so either not to big or to small pillows on each side of the bed.
8,0 Excel·lent
Avantatges: Very central but nice and quiet. Room was pleasant - it would have been even better if it had a view that didn't overlook an inner services courtyard.
Desavantatges: No safe or fridge in room.
Breakfast was uninspiring and served in a dark and difficult to reach basement.
Cramped bathroom but with quality fittings.
Avantatges: Precioso hotel situado en el corazón de las atracciones más grandes de Londres. Me encantó poder ir andando a todas partes sin necesidad de taxi. Maravillosa estancia y se lo recomendaría a amigos cercanos y familiares.
Excel·lent8,0
Avantatges: Conveniente y céntrica ubicación, muy cómodo
Excel·lent8,8
Avantatges: Staff was friendly, professional, and responsive. Clean, quiet, and modern rooms with big screen TV. Beds are comfortable and relatively new. We were able to check in early for a reasonable fee.
Excel·lent8,5
Avantatges: Location is fabulous for tourists and the room seemed pretty clean. I did my own wipe-down with wipes and there wasn't much left behind.
Excel·lent10,0
Avantatges: Great location and helpful staff. The staff helped answer all our questions including how to get to heathrow when we were leaving and all the roads were closed do to a marathon downtown.
Excel·lent8,5
Avantatges: Location, and the business library is a great place to do work or have a quiet meeting. Wifi in the library is excellent, but not so good in the rooms. The employee's are very helpful and nice to deal with.
Excel·lent9,4
Avantatges: Decent sized rooms for London. Clean and well run. Very close to Embankment tube station.
Excel·lent10,0
Avantatges: This hotel is "THE" place to stay. Location-Staff-Amenities-Location!!! Excellent location to walk around London en"Joy"ing the sites. Looking at the map you will immediately realize this is a premium place to anchor your rest area. A mere 100 yards from the Charing Cross tube station, this hotel offers a more quiet locale compared to the Piccadilly area (only 1 stop away on the tube).
Before I was able to ask for an early check-in the front desk professional politely stated, "If you and your family would like, you may check-in now (at noon--3 hours early!!!). After flying on a 7 hour red-eye inbound these words golden to our bodies. This unexpected blessing let us rejuvenate with a 30 minute nap before we laced up our walking shoes. Without a doubt, this proved to be 'the most invaluable" act of kindness from the staff. According to our Fitbit we then walked over 20,000 steps and 10+ miles taking nearly 500 pictures and fondly did so with smiles--no way we could have done this without that early check-in and needed pre-rest I visited for a quick 24 hours trip (with 2 teenage kids) to gain intel for when rest of family comes so we'll be squared away. Fantastic experience! Please do yourself a favor and simply stay at the CQ Trafalgar Square. Now go to the next item on your travel checklist--the place to stay is solved.
Lastly, remember that when writing and reading reviews, we cannot and should not evaluate others in their actions by using "our intentions" as the litmus test to criticize their performance. Translation: If I can only make porridge or PB&J's, I have no authority to critique one who "is" a chef but has different taste buds than my own.
Enjoy your trip to this great city wherever you decide to stay and remember the reality of your trip--you are there for the city not the hotel. If anything is less than you believed prior to arrival, simply have a nicer dinner when you're out and bring the staff back a little sweet treat. Your act of kindness will be passed onto a future guest at the hotel.
Be Well and Safe Travels :))
PS. Review written by a man with 34 years of worldwide travelling experience...and 11 more to go until retirement. Enjoy the people first, and human made structures second. Blessings.
Avantatges: Precioso hotel situado en el corazón de las atracciones más grandes de Londres. Me encantó poder ir andando a todas partes sin necesidad de taxi. Maravillosa estancia y se lo recomendaría a amigos cercanos y familiares.
Desavantatges:
8,0 Excel·lent
Avantatges: Conveniente y céntrica ubicación, muy cómodo
Desavantatges: Servicio de atención al cliente necesita mejorar
8,8 Excel·lent
Avantatges: Staff was friendly, professional, and responsive. Clean, quiet, and modern rooms with big screen TV. Beds are comfortable and relatively new. We were able to check in early for a reasonable fee.
Desavantatges: Bathroom had no ventilation and you have to prop open the door to clear the moisture after a shower.
8,5 Excel·lent
Avantatges: Location is fabulous for tourists and the room seemed pretty clean. I did my own wipe-down with wipes and there wasn't much left behind.
Desavantatges: Maid didn't replace my washcloth even though I purposely left it on the floor to indicate that I wanted a new one. Room was small and the view from the window was nothing but a wall.
10,0 Excel·lent
Avantatges: Great location and helpful staff. The staff helped answer all our questions including how to get to heathrow when we were leaving and all the roads were closed do to a marathon downtown.
Desavantatges: I really can't think of anything we didn't like with this trip. The staff was very helpful from the time we arrived until we left. The location was close to everything we needed.
8,5 Excel·lent
Avantatges: Location, and the business library is a great place to do work or have a quiet meeting. Wifi in the library is excellent, but not so good in the rooms. The employee's are very helpful and nice to deal with.
Desavantatges: The cost per night is high but it is actually cheaper than others close by given its location. Had to move rooms as wifi in some rooms is very sketchy.
9,4 Excel·lent
Avantatges: Decent sized rooms for London. Clean and well run. Very close to Embankment tube station.
Desavantatges: Slightly touristy part of town.
10,0 Excel·lent
Avantatges: This hotel is "THE" place to stay. Location-Staff-Amenities-Location!!! Excellent location to walk around London en"Joy"ing the sites. Looking at the map you will immediately realize this is a premium place to anchor your rest area. A mere 100 yards from the Charing Cross tube station, this hotel offers a more quiet locale compared to the Piccadilly area (only 1 stop away on the tube).
Before I was able to ask for an early check-in the front desk professional politely stated, "If you and your family would like, you may check-in now (at noon--3 hours early!!!). After flying on a 7 hour red-eye inbound these words golden to our bodies. This unexpected blessing let us rejuvenate with a 30 minute nap before we laced up our walking shoes. Without a doubt, this proved to be 'the most invaluable" act of kindness from the staff. According to our Fitbit we then walked over 20,000 steps and 10+ miles taking nearly 500 pictures and fondly did so with smiles--no way we could have done this without that early check-in and needed pre-rest I visited for a quick 24 hours trip (with 2 teenage kids) to gain intel for when rest of family comes so we'll be squared away. Fantastic experience! Please do yourself a favor and simply stay at the CQ Trafalgar Square. Now go to the next item on your travel checklist--the place to stay is solved.
Lastly, remember that when writing and reading reviews, we cannot and should not evaluate others in their actions by using "our intentions" as the litmus test to criticize their performance. Translation: If I can only make porridge or PB&J's, I have no authority to critique one who "is" a chef but has different taste buds than my own.
Enjoy your trip to this great city wherever you decide to stay and remember the reality of your trip--you are there for the city not the hotel. If anything is less than you believed prior to arrival, simply have a nicer dinner when you're out and bring the staff back a little sweet treat. Your act of kindness will be passed onto a future guest at the hotel.
Be Well and Safe Travels :))
PS. Review written by a man with 34 years of worldwide travelling experience...and 11 more to go until retirement. Enjoy the people first, and human made structures second. Blessings.
Desavantatges: This box should be empty. CQ Trafalgar Square performed outstandingly and the owners of this hotel should be commended for their ability to not only acquire a premier property for travelers visiting the great city of London and but more so for accomplishing the most difficult task in any business--employing caring humans to transfer customer service models and ideals into memorable experiences for the traveler. Well done CQ Trafalgar Square...well done.
Avantatges: Su ubicación es excelente. Muy limpio, con una cocina pequeña con microondas, horno, lavavajillas, hervidor de agua eléctrico. Muy agradable para poder desayunar y no tener que cambiarse de ropa. Muy verde con una cisterna del inodoro que está coronada por un pequeño lavabo donde lavarse las manos y se llena automáticamente la cisterna del inodoro; ingenioso!!
Excel·lent10,0
Avantatges: La habitación tenía una cocina americana con una cocina, nevera, lavavajillas y vajilla y cristalería. Estos servicios prácticos para preparar una comida o tomar aperitivos a mano en vez de adquirir cada comida en un restaurante.
La habitación era de buen tamaño para un hotel europeo situado en el centro de la ciudad. La habitación y el baño estaban limpios y bien mantenidos.
Excel·lent9,3
Avantatges: Gran ubicación, excelente limpieza, apart hotel con concepto muy bueno.
Excel·lent8,0
Avantatges: Felt like we were in the middle of the main London attractions that we wanted to see! Safe location. We really enjoyed our stay here
Acceptable4,0
Avantatges: The location is perfect to see many sights and close to the underground.
Excel·lent8,8
Avantatges: La ubicación del hotel. Teléfono móvil de cortesía.
La atención del personal es excelente. Algunos empleados hablan español, algo inusual en Gran Bretaña.
Avantatges: Su ubicación es excelente. Muy limpio, con una cocina pequeña con microondas, horno, lavavajillas, hervidor de agua eléctrico. Muy agradable para poder desayunar y no tener que cambiarse de ropa. Muy verde con una cisterna del inodoro que está coronada por un pequeño lavabo donde lavarse las manos y se llena automáticamente la cisterna del inodoro; ingenioso!!
Desavantatges: Pequeñas cosas, también un poco oscuro en las habitaciones, pero eso es porque usar luces de ahorro de energía va bien conmigo.
10,0 Excel·lent
Avantatges: La habitación tenía una cocina americana con una cocina, nevera, lavavajillas y vajilla y cristalería. Estos servicios prácticos para preparar una comida o tomar aperitivos a mano en vez de adquirir cada comida en un restaurante.
La habitación era de buen tamaño para un hotel europeo situado en el centro de la ciudad. La habitación y el baño estaban limpios y bien mantenidos.
Desavantatges:
9,3 Excel·lent
Avantatges: Gran ubicación, excelente limpieza, apart hotel con concepto muy bueno.
Desavantatges: Internet inútil. Se recomienda traer su propio módem USB
8,0 Excel·lent
Avantatges: Felt like we were in the middle of the main London attractions that we wanted to see! Safe location. We really enjoyed our stay here
Desavantatges: Would be helpful if the hotel staff were a bit more helpful in the tourist items.
4,0 Acceptable
Avantatges: The location is perfect to see many sights and close to the underground.
Desavantatges: There are NO American Outlets anywhere, and I understand that yes I am in the UK and they don't have the same voltage as in the States, but EVERY hotel I’ve ever stayed at in Europe has had at least ONE American Outlet. The outlets are no where near mirrors. So even if you packed an outlet converter, you wouldn't be able to see yourself do your hair. CFL lighting instead of LED, which take a long time to warm up and are not as bright. Instead of having One Strong WIFI Network, they had over a dozen WEAK Ones. You had to constantly re-connet to Wifi because the signal would go out. We spent majority of the time reconnecting between 3 different Citadines Wifis. The bathtub/shower is so high off the ground, you have to physically climb into it, and careful not to fall out. I almost fell out completely one, but thankfully my boyfriend caught me in time. Our in room fridge creaked and moaned all hours of the night, and soon became part of our nightly sleep, Given the Opportunity, I would NOT stay here again.
8,8 Excel·lent
Avantatges: La ubicación del hotel. Teléfono móvil de cortesía.
La atención del personal es excelente. Algunos empleados hablan español, algo inusual en Gran Bretaña.
Desavantatges: El hotel necesita alguna modernización. Tiene un aspecto algo austero.
Avantatges: We traveled in from Heathrow and the hotel was close to the underground stop. Easy walking distance to all major landmarks. Staff was friendly and helpful and the breakfast in the morning was awesome.
Excel·lent9,7
Avantatges: Excellent location just off the Strand. Friendly and helpful staff, and great breakfast included in my stay.
Desavantatges: The wait time for everything was exceedingly slow. A food order could take over 90 min for delivery.
The rooms were not sound proof you could here every person who walked by and what they were saying.
The staff were not trained for a hotel of that price.
The breakfast selection was mediocre and the same everyday for the 9 days I was there. The hotels decor is old and outdated. It was difficult to even have a bottle of water delivered.
The food was less and average.
10,0 Excel·lent
Avantatges: We traveled in from Heathrow and the hotel was close to the underground stop. Easy walking distance to all major landmarks. Staff was friendly and helpful and the breakfast in the morning was awesome.
Desavantatges: the 110 outlet in our room had a plug broken into it making it unusable.
9,7 Excel·lent
Avantatges: Excellent location just off the Strand. Friendly and helpful staff, and great breakfast included in my stay.
Desavantatges: Rooms are a little small. Also not much of an open lounge area for waiting around or hanging out, but tight space is to be expected for the location.
Avantatges: The Grand lived up to it's name, with a quiet, posh feel. Very comfy bed, and the staff were above and beyond in helpfulness, politeness and friendliness. Breakfast, while costly, was exceptionally well varied and high quality. And the location was superb! Everything was walkable if you wanted. If not, access to taxis, London bus tours, and the subway system was also right at hand. Overall, a great choice!
Avantatges: The Grand lived up to it's name, with a quiet, posh feel. Very comfy bed, and the staff were above and beyond in helpfulness, politeness and friendliness. Breakfast, while costly, was exceptionally well varied and high quality. And the location was superb! Everything was walkable if you wanted. If not, access to taxis, London bus tours, and the subway system was also right at hand. Overall, a great choice!
Avantatges: Location is just ideal! and convinient for everywhere I needed to be (Oxford st, Regent st, Long Acre, Covent Garden and the London Underground) Superb Staff
Excel·lent10,0
Avantatges: Location. Easy to get to underground or walk to where we needed to. Access to spa in morning after our arrival to freshen up since room wasn't available.
Avantatges: Location is just ideal! and convinient for everywhere I needed to be (Oxford st, Regent st, Long Acre, Covent Garden and the London Underground) Superb Staff
Desavantatges: Food at the bar- very limited menu and same one as the room service. Could do better on food. Mulled wine was just hot wine with aboslutely no spices- horrible.... I actually threw it out after asking for them to put it in a takeaway cup. was so bad.
10,0 Excel·lent
Avantatges: Location. Easy to get to underground or walk to where we needed to. Access to spa in morning after our arrival to freshen up since room wasn't available.
Avantatges: The location was great and the breakfast was surprisingly very good . the price is very economical considering the location .
Excel·lent8,5
Avantatges: I was happy with my stay. Absolutely no frills, but great value. Basically, it is like hostel, but you get your own private room. Nothing wrong with the place at all.
Avantatges: The location was great and the breakfast was surprisingly very good . the price is very economical considering the location .
Desavantatges: The Shared shower is shared by 5 rooms. When I arrived the shower was not functional and puddles were all over the floor with the staff leaving towels on the floor to dry up the puddles. Therefore they told me to use another shower shared by another 5 rooms. Hence, I never showered. Fortunately I was only there for one night The bed wasn't clean. there were yellow stains on the comforter . I would not recommend this hotel I would prefer next time to spend a bit more money to stay at a nicer place .
8,5 Excel·lent
Avantatges: I was happy with my stay. Absolutely no frills, but great value. Basically, it is like hostel, but you get your own private room. Nothing wrong with the place at all.
Avantatges: I really liked the room, it was just enough room for the two of us, and the bed was really comfortable! :) we got upgraded to a room with a window, so that was excellent!
Excel·lent9,1
Avantatges: Terrific location. Knowledgeable and friendly staff. cool, funky vibe. small room (which I liked)
Bo6,0
Avantatges: The best part of the hotel was it's location. It is located in a great part of London, a very busy part of London. The staff was pretty nice and there were always around to help.
Excel·lent9,7
Avantatges: Location Location Location. Being in the center of town, I had the ability to stop off at Hotel Z to drop off bags, freshen up, take a break before moving on to next neighborhood on my itinerary. Tube stop directly to Heathrow a couple of blocks away made arriving and departing soooo easy.
Staff was very friendly and attentive. Room was modern, quiet and clean.
DEFINITELY plan on staying again.
Avantatges: I really liked the room, it was just enough room for the two of us, and the bed was really comfortable! :) we got upgraded to a room with a window, so that was excellent!
Desavantatges: The room smelled a bit because of the room not having a working fan after our showers, so there was a lot of condensation in the air left over.
9,1 Excel·lent
Avantatges: Terrific location. Knowledgeable and friendly staff. cool, funky vibe. small room (which I liked)
Desavantatges: The cool location also meant that it was occasionally hard to sleep it night with the noise from the busy street
6,0 Bo
Avantatges: The best part of the hotel was it's location. It is located in a great part of London, a very busy part of London. The staff was pretty nice and there were always around to help.
Desavantatges: Well the worst part of the place was probably the size of the room and the bed. I knew my room would be tiny but for the price I paid it was crazy. The room could barely fit your luggage and yourself. A constant maneuvering around everything.
The bed was the worst bed I have ever slept in. Want to know what it is like to sleep on a rock or the ground? Well come to this hotel to find out. This bed was so stiff I would wake up every morning in some sort of back pain. It was ridiculous that this is possible in a modern hotel. It's a budget hotel but seriously just get a slightly softer bed as this was ludicrous.
9,7 Excel·lent
Avantatges: Location Location Location. Being in the center of town, I had the ability to stop off at Hotel Z to drop off bags, freshen up, take a break before moving on to next neighborhood on my itinerary. Tube stop directly to Heathrow a couple of blocks away made arriving and departing soooo easy.
Staff was very friendly and attentive. Room was modern, quiet and clean.
DEFINITELY plan on staying again.
Desavantatges: While I knew I had booked the smallest room, and was happy with it overall, the in ability to open a window for fresh air was a little frustrating. Issues with the a/c were promptly addressed, although an open window would of been a better solution. It was only because my stay was for 5 nights that this bothered me. Next visit I'll book a larger room with an open window. :-)
Avantatges: The staff was wonderful and the location was great.
Acceptable5,0
Avantatges: Location
Excel·lent9,0
Avantatges: The location was absolutely fantastic and the room actually came with an electric kettle. That made drinking the tea we bought in London immediately available.
Excel·lent10,0
Avantatges: The staff was wonderful about a necessary schedule change of days for our booking. They also got us into a room super early as one happened to be open in the morning. The location was great. We could easily walk to four different tube stations.
Excel·lent10,0
Avantatges: Location and staff, would stay there again
Acceptable5,0
Avantatges: Great location for sightseeing. Staff was friendly.
Bo6,0
Avantatges: Location
Regular2,0
Avantatges: Staff was friendly.
Excel·lent10,0
Avantatges: Everything! Close to theatre, Chinatown, the National Portrait & NSt Martins, and 2 Tube stops. Wonderful staff!!!
Excel·lent8,0
Avantatges: It's location is perfect for quick tube access and to walk to all forms of entertainment and shopping. Also, for being in London, the rooms are very spacious and beautifully laid out. The staff is always welcoming and nice.
Desavantatges: Would not pay more than I did for this property. Other than location, nothing special about hotel
10,0 Excel·lent
Avantatges: The staff was wonderful and the location was great.
Desavantatges: No
5,0 Acceptable
Avantatges: Location
Desavantatges: Room very small and quality did not meet 4star level. Bathroom sink would only drain when stopper held open.
9,0 Excel·lent
Avantatges: The location was absolutely fantastic and the room actually came with an electric kettle. That made drinking the tea we bought in London immediately available.
Desavantatges:
10,0 Excel·lent
Avantatges: The staff was wonderful about a necessary schedule change of days for our booking. They also got us into a room super early as one happened to be open in the morning. The location was great. We could easily walk to four different tube stations.
Desavantatges: You could hear people quite clearly in hallways, but there weren't particularly loud guests.
10,0 Excel·lent
Avantatges: Location and staff, would stay there again
Desavantatges:
5,0 Acceptable
Avantatges: Great location for sightseeing. Staff was friendly.
Desavantatges: Room was in disrepair. Broken tiles and missing sections of grout in bathroom. Worn and dirty carpet. Food at the restaurant was horrible.
6,0 Bo
Avantatges: Location
Desavantatges: The room was not clean, stains on carpet, shower broken, bathroom ceiling had holes in it, and overall the hotel definitely did not seem like a 4-star hotel.
2,0 Regular
Avantatges: Staff was friendly.
Desavantatges: The WiFi did not work the entire stay, forcing me to pay $20+ per day for data usage. The TV also did not work at all. They kept saying everything would work soon. Highly disappointed. I expect some sort of credit for the WiFi situation.
10,0 Excel·lent
Avantatges: Everything! Close to theatre, Chinatown, the National Portrait & NSt Martins, and 2 Tube stops. Wonderful staff!!!
Desavantatges:
8,0 Excel·lent
Avantatges: It's location is perfect for quick tube access and to walk to all forms of entertainment and shopping. Also, for being in London, the rooms are very spacious and beautifully laid out. The staff is always welcoming and nice.
Desavantatges: My bathroom was slightly dirty in the shower, and for someone who has a bit of cleaning OCD, it was a bit jarring. It won't stop me from coming back, though. I love this hotel.
8,0 Excel·lent
Avantatges: Service was wonderful
Desavantatges: Repeated no answers when calling front desk. Had to order room service from lobby twice.
Avantatges: Buena ubicación pero un poco ruidoso por la noche. Cama sumamente pequeña e incómoda, ventana sin vistas.
Excel·lent9,7
Avantatges: Este hotel está en el corazón de Londres. Si te alojas aquí estás cerca de todo. Solo estuve en Londres por 2 días, y queríamos un hotel en el que me gustaría pasar un mínimo tiempo de viaje para llegar a las principales atracciones de Londres. Si tienes un presupuesto ajustado, este hotel es uno de los mejores disponibles. Si es un poco anticuado, pero yo estaba en Londres para ver los lugares de interés, así que no necesitas mi hotel para ser estado del arte.
Bo7,1
Avantatges: Una de las mejores ubicaciones en Londres para los turistas.
Excel·lent8,2
Avantatges: Ubicación perfecta para turistas
Bien por el precio
Regular2,0
Excel·lent8,5
Avantatges: Muy bien atendido por todo el personal
Regular2,0
Avantatges: nothing
Excel·lent10,0
Avantatges: The hotel was centrally located right near the Waterloo bridge, literally just steps away from the London Eye. Also conveniently located near the Covent Garden tube stop, making it very easy to travel between places throughout London and still be close to the hotel to recover. The room was nice, smaller than expected but still met my stay needs. Complementary prosecco wine and money to use at their restaurants is a bonus if booked directly with them.
Excel·lent10,0
Avantatges: Everything was perfect
Bo6,0
Avantatges: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Bo6,0
Excel·lent10,0
Avantatges: Great location, easy check-in.
Excel·lent9,4
Avantatges: Service was excellent, especially Francesco who made us welcome from the moment we stepped through the door. The hotel was extremely clean and very close to the metro station and Trafalgar Square
Desavantatges: La zona alrededor, la cama es un poco estrecha.
6,8 Bo
Avantatges: Buena ubicación pero un poco ruidoso por la noche. Cama sumamente pequeña e incómoda, ventana sin vistas.
Desavantatges: Sólo la ubicación.
9,7 Excel·lent
Avantatges: Este hotel está en el corazón de Londres. Si te alojas aquí estás cerca de todo. Solo estuve en Londres por 2 días, y queríamos un hotel en el que me gustaría pasar un mínimo tiempo de viaje para llegar a las principales atracciones de Londres. Si tienes un presupuesto ajustado, este hotel es uno de los mejores disponibles. Si es un poco anticuado, pero yo estaba en Londres para ver los lugares de interés, así que no necesitas mi hotel para ser estado del arte.
Desavantatges: Si viajas en verano, tened en cuenta que este hotel no tiene aire acondicionado. Por lo menos la habitación en la que me alojé no tenía ninguno.
7,1 Bo
Avantatges: Una de las mejores ubicaciones en Londres para los turistas.
Desavantatges: Las habitaciones son pequeñas, no muchos servicios.
8,2 Excel·lent
Avantatges: Ubicación perfecta para turistas
Bien por el precio
Desavantatges: Me hubiera gustado que el servicio de lanzadera desde/hacia Heathrow
2,0 Regular
Avantatges:
Desavantatges: My treatment, for complaints abut the drilling heard in my room
8,5 Excel·lent
Avantatges: Muy bien atendido por todo el personal
Desavantatges: No todas las habitaciones cuentan con Aire Acondicionado
2,0 Regular
Avantatges: nothing
Desavantatges: very bad customer services ,rooms are very small,no air condition ,room was very hot ,this hotel not recommended at all ,i will never come back to this hotel at all .
10,0 Excel·lent
Avantatges: The hotel was centrally located right near the Waterloo bridge, literally just steps away from the London Eye. Also conveniently located near the Covent Garden tube stop, making it very easy to travel between places throughout London and still be close to the hotel to recover. The room was nice, smaller than expected but still met my stay needs. Complementary prosecco wine and money to use at their restaurants is a bonus if booked directly with them.
Desavantatges: Take the £12 breakfast when you check in. It gets expensive if you feel like having breakfast at the hotel for several days at a time. The cost will cover you for your whole stay.
10,0 Excel·lent
Avantatges: Everything was perfect
Desavantatges:
6,0 Bo
Avantatges: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Desavantatges: The room was so small I nearly knocked the tv off the wall when walking from the bed to the bathroom. There wasn't a dresser to put my clothes in, and if I were to use the folding stand to place my suitcase I literally would not have been able to move around. Airconditioning was adequate for my room, but the hallways were hot, and the lobby was uncomfortably warm. Carpets were dark and dingy. I had tech problems with the wifi, something others were having as well, but there wasn't anyone at the hotel who could adequately solve the problem.
A four-star hotel?
6,0 Bo
Avantatges:
Desavantatges: No ac and had to sign a waiver to get help opening the windows. Otherwise, room was stifling.
10,0 Excel·lent
Avantatges: Great location, easy check-in.
Desavantatges: Bar selection limited and drinks overpriced. Bellman also inflated cost of Healthrow Express and cab to Paddington Station in an effort to sell car service to Heathrow.
9,4 Excel·lent
Avantatges: Service was excellent, especially Francesco who made us welcome from the moment we stepped through the door. The hotel was extremely clean and very close to the metro station and Trafalgar Square
Avantatges: Excellent location with plenty to do and so close to everything. Hotel has a nice bar and eating area not that we used it as there are so many bars and restaurants nearby
Avantatges: Excellent location with plenty to do and so close to everything. Hotel has a nice bar and eating area not that we used it as there are so many bars and restaurants nearby
Desavantatges: Long walk to room but no reason not to book again
Els mapes de KAYAK t’ajuden a trobar el lloc ideal per allotjar-te a Londres i et mostren les millors opcions d’hotel a prop de les activitats que t’interessen.