Avantatges: RECEPTION and CONSIERGE staff very efficient and pleasant
Excel·lent9,4
Avantatges: Staff is incredibly helpful and genuinely positive. Place is modern and clean; full marks for a modern well-tech'ed hotel. Restaurant was very workable and even took a date there...
Avantatges: RECEPTION and CONSIERGE staff very efficient and pleasant
Desavantatges: Breakfast facilities very poor. Had to eat off coffee table in bar as insufficient space in restaurant. Food constantly running out and not replaced quickly enough. I requested marmalade and waited 10 minutes only to be given jam!!!
Staff seemed stressed and overworked. Not a good experience overall.
9,4 Excel·lent
Avantatges: Staff is incredibly helpful and genuinely positive. Place is modern and clean; full marks for a modern well-tech'ed hotel. Restaurant was very workable and even took a date there...
Desavantatges: the location is VERY FAR from anything tourist or business in London. Low-rates on room/night is swallowed in higher taxi (ridiculous), better-but-still-exorbitant Uber (could live with and did) or complicated-time-consuming options (uber or taxi to canary-wharf station, go to this line, change, go to that line, etc).
Hotel Advice: Have pro-active information (like email) warning customers of extreme prices to get-anywhere, and suggest mediating ways to get a better "total cost of ownership" to the customer. Having a hotel-guard stop all traffic in seems an unnecessary step...too.
Avantatges: Staff were all pleasant and helpful, large comfortable room, convenient location, relaxing atmosphere, good towels and complementary toiletries.
Desavantatges: The air conditioning wasn't working and the windows don't open. It was very difficult to sleep in the hot room. We were only in London for 2 nights. We informed the front desk very early on the second day before our 14 hour tour hoping for it to be fixed when we returned. It wasn't, and we were too exhausted to try and change rooms, so we slept on top of the bed trying to stay cool
8,2 Excel·lent
Avantatges: Staff were all pleasant and helpful, large comfortable room, convenient location, relaxing atmosphere, good towels and complementary toiletries.
Desavantatges: Small window made it a bit dark in the room, housekeeping slightly inconsistent, loud whistling noise when running bath/shower, no cutlery in room, no space for cold storage of personal items
Avantatges: Preciosas instalaciones, personal servicial, absolutamente deliciosa comida.
Excel·lent9,6
Avantatges: El edificio en sí era distinto a todo lo que he visto. Las habitaciones eran increíblemente grandes y bien equipadas, como mini apartamentos. Las comodidades no podían ser mejores. El personal era simplemente increíble. Restaurantes y bar también con una una alta puntuación.
Excel·lent10,0
Avantatges: huge comfortable rooms, great breakfast, eccentric cool lobby. Option to have coffee in room with nice espresso machine and kitchenette. Gorgeous pool and small but absolutely workable gym. The bar and restaurants on premise are a reason to stay there.
Avantatges: Preciosas instalaciones, personal servicial, absolutamente deliciosa comida.
Desavantatges: Habitación ruidosa.
9,6 Excel·lent
Avantatges: El edificio en sí era distinto a todo lo que he visto. Las habitaciones eran increíblemente grandes y bien equipadas, como mini apartamentos. Las comodidades no podían ser mejores. El personal era simplemente increíble. Restaurantes y bar también con una una alta puntuación.
Desavantatges: Nada.
10,0 Excel·lent
Avantatges: huge comfortable rooms, great breakfast, eccentric cool lobby. Option to have coffee in room with nice espresso machine and kitchenette. Gorgeous pool and small but absolutely workable gym. The bar and restaurants on premise are a reason to stay there.
Desavantatges: I would suggest that they change orientation of front desk and use a counter system, the low slung desk is too slow and casual and open.
Avantatges: Staff were very nice. The local area was very nice as well. Lots of restaurants to chose from. Easy access to the tube and DLR.
Desavantatges: It was a little far from the city center. It was manageable and was worth the slightly longer transport times. The housekeeping service was somewhat spotty. I had to request it on one occasion.
Avantatges: En general, la estancia fue aceptable. Francamente hay mejores opciones más cerca de los lugares de Londres.
Excel·lent10,0
Avantatges: Love the daily breakfast buffet and the gym/pool/spa.
Excel·lent10,0
Avantatges: It was my birthday . There was birthday cake in my room on arrival, we d also asked for a room with a view, our room was over looking the Shard. This was great as my birthday treat was diner at the Shard. Pool and gym was great. Being able to leave our bags before and after check in was great.
Avantatges: En general, la estancia fue aceptable. Francamente hay mejores opciones más cerca de los lugares de Londres.
Desavantatges:
10,0 Excel·lent
Avantatges: Love the daily breakfast buffet and the gym/pool/spa.
Desavantatges:
10,0 Excel·lent
Avantatges: It was my birthday . There was birthday cake in my room on arrival, we d also asked for a room with a view, our room was over looking the Shard. This was great as my birthday treat was diner at the Shard. Pool and gym was great. Being able to leave our bags before and after check in was great.
Desavantatges: There was nt anything I did my like.
Avantatges: Las vistas de la torre. Servicio estupendo. Cercanía al metro y supermercado.
Bo7,3
Avantatges: Está en reformas
Excel·lent8,0
Avantatges: Excellent location
Regular3,0
Avantatges: I would never recommend or go back to this hotel. Horrible value should have stayed at the Four Seasons for an extra 50.00 a night
Bo6,0
Avantatges: Staff friendly
Regular2,0
Avantatges: nothing
Excel·lent10,0
Avantatges: I began laughing and celebrating my good fortune the minute I opened the door to my room at the Tower Hotel. The wall opposite the door had a large picture window with the most incredible view of the wharf and Tower Bridge! I couldn’t believe how wonderful the location of this hotel was and how nice my room was. A short walk to the bridge itself, the Tower of London was next door. A short walk to the Tube station and a sightseeing boat that boards in front of the hotel. Friendly, competent hotel staff and a comfy room. You’d think it would be noisy so close to the bridge, but not a problem. Good blackout curtains too! Great stay!
Excel·lent10,0
Avantatges: The location and views provided by The Tower are perfect for touring London!
Avantatges: Las vistas de la torre. Servicio estupendo. Cercanía al metro y supermercado.
Desavantatges: La habitación está pasada de moda y necesita claramente una mano de pintura. El vestíbulo del hotel huele. La habitación es muy pequeña.
7,3 Bo
Avantatges: Está en reformas
Desavantatges: El aire acondicionado no funcionaba y la habitación necesitaba una puesta al día
8,0 Excel·lent
Avantatges: Excellent location
Desavantatges: Uncomfortable ironing board
3,0 Regular
Avantatges: I would never recommend or go back to this hotel. Horrible value should have stayed at the Four Seasons for an extra 50.00 a night
Desavantatges: This was one of the worst hotel experiences I've had in a very long time. The hotel was very poorly represented about who they are as a brand, quality of hotel, and by far not valued at 4 or 5 stars as they claim to be. Our first room was a deluxe with tower view. The carpet had tears in it, we had a leaky faucet, and later that evening we discovered the air conditioning didn't work. After many discussions with the front desk their solution was to move us to a twin bed room and put a fan in the room to cool it down. While moving our bags at 11;30 PM the bellman told us this happens quite often and they don't have maintenance on staff anymore. Having worked in hospitality and hotels all my career this is a clear sign to me that the hotel doesn't value their service levels. When having a hotel of over 700 rooms without maintenance on staff you're going to consistently have unhappy customers with service failures. I urge them to put this job back on payroll as it will help your service records considerably. After 3 phone calls the manager on duty Marga was helpful and compd breakfast and upgraded us to a suite the next night. These are all nice but it seemed like we were having to explain to them they needed to do something rather than them being apologetic about the horrible situation of our room and the huge inconvencice.
6,0 Bo
Avantatges: Staff friendly
Desavantatges: Noise from wedding music way after midnight. Slow check in and check out
2,0 Regular
Avantatges: nothing
Desavantatges: crazy hot place , slow elevators , old and stinky place , did not we say hell ?
10,0 Excel·lent
Avantatges: I began laughing and celebrating my good fortune the minute I opened the door to my room at the Tower Hotel. The wall opposite the door had a large picture window with the most incredible view of the wharf and Tower Bridge! I couldn’t believe how wonderful the location of this hotel was and how nice my room was. A short walk to the bridge itself, the Tower of London was next door. A short walk to the Tube station and a sightseeing boat that boards in front of the hotel. Friendly, competent hotel staff and a comfy room. You’d think it would be noisy so close to the bridge, but not a problem. Good blackout curtains too! Great stay!
Desavantatges: Hotel breakfast was fine, but there are also good options on St. Katherine’s Docks just behind the hotel. There is also a Tesco store and a Starbucks for even more options. Both are within the block of the hotel.
10,0 Excel·lent
Avantatges: The location and views provided by The Tower are perfect for touring London!
Desavantatges:
8,0 Excel·lent
Avantatges:
Desavantatges: Significant amount of outside noise, at second floor level. Beds very uncomfortable.
Avantatges: Staff was excellent.Room small but sufficient.
Desavantatges: Everything was fine except for the bathroom. The bathroom was a prefabricated step up fiberglass unit like in a boat....No coffee maker but did have a electric water for instant coffee.
8,0 Excel·lent
Avantatges: Room was clean, especially bathroom.
Desavantatges: Not much at all. Maybe they could have vacumed carpet but really the place was very nice for the proce.
Avantatges: the staff were very friendly and did everything possible to make me feel welcome. they ran out of complimentary shaving supplies and the manager offered to buy some for me personally.
Excel·lent8,0
Avantatges: The front desk staff was very friendly and helpful
Bo7,0
Avantatges: The staff and the breakfast.
Regular2,0
Avantatges: Close to train station.
Excel·lent10,0
Avantatges: Breakfast was included Good location, 5min walk to tube station
Excel·lent8,0
Avantatges: breakfast included.
Excel·lent8,0
Avantatges: Clean
Excel·lent8,0
Excel·lent8,0
Avantatges: Clean room, good breakfast
Bo6,0
Avantatges: Location was great. 5min walk to the DLR transportation. Staff services were great. Great variety of breakfast choices.
Excel·lent10,0
Avantatges: Staff friendly and very helpful. Breakfast was good and plentiful. Entire hotel was very clean. Would certainly stay there again!
Avantatges: the staff were very friendly and did everything possible to make me feel welcome. they ran out of complimentary shaving supplies and the manager offered to buy some for me personally.
Desavantatges: the location is less than desirable, literally next to a cement factory. my room smelled funky upon entering but improved after opening the window and letting the HVAC run for 20 mins.
8,0 Excel·lent
Avantatges: The front desk staff was very friendly and helpful
Desavantatges: The cleaning staff did not knock on our door. They just walked into the room which we found a bit rude
7,0 Bo
Avantatges: The staff and the breakfast.
Desavantatges: The high street close to the hotel was not very lively
2,0 Regular
Avantatges: Close to train station.
Desavantatges: Rough neighborhood. Far from the city. Elevator didnt work. Shower was dirty.
10,0 Excel·lent
Avantatges: Breakfast was included Good location, 5min walk to tube station
Desavantatges: I was not asked if I would prefer a double room or a room with single beds.
8,0 Excel·lent
Avantatges: breakfast included.
Desavantatges: room was a little small.
8,0 Excel·lent
Avantatges: Clean
Desavantatges:
8,0 Excel·lent
Avantatges:
Desavantatges: There were no face clothes, just a hand and bath towel. Eggs at breakfast buffet were very dry.
8,0 Excel·lent
Avantatges: Clean room, good breakfast
Desavantatges: Location (in industrial area)
6,0 Bo
Avantatges: Location was great. 5min walk to the DLR transportation. Staff services were great. Great variety of breakfast choices.
Desavantatges: Our room did not have a fridge or a microwave. We assumed this was included and was an inconvenience because we got some food that needed refrigeration. Also, for some reason, our room was always heated when coming back from being out the whole day.
10,0 Excel·lent
Avantatges: Staff friendly and very helpful. Breakfast was good and plentiful. Entire hotel was very clean. Would certainly stay there again!
Els mapes de KAYAK t’ajuden a trobar el lloc ideal per allotjar-te a Tower Hamlets i et mostren les millors opcions d’hotel a prop de les activitats que t’interessen.